A. Valentin Vienna, Austria andreas.valentin@meduniwien.ac.at

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Audit of quality indicators in intensive care medicine. A. Valentin Vienna, Austria andreas.valentin@meduniwien.ac.at. Topics. Audit What is it? Who should do it? Can we identify high quality ICUs? Combining measures The role of intensive care in the whole chain of care. - PowerPoint PPT Presentation

Transcript of A. Valentin Vienna, Austria andreas.valentin@meduniwien.ac.at

A. ValentinVienna, Austria

andreas.valentin@meduniwien.ac.at

Audit of quality indicatorsin intensive care medicine

Ö STER RE ICH ISC HES ZEN TRU M FÜRD OK UM EN TA TION U ND QU ALIT ÄTS-SIC HERU NG IN DE R INTE NSIVM ED IZIN

AS

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Topics

• Audit– What is it?– Who should do it?

• Can we identify high quality ICUs?

• Combining measures

• The role of intensive care in the whole chain of care

Intensive Care is about medicine, care, compassion and organisation

Are we doing a good job ?How could we do even better ?

A. Valentin 10/2004

Tidalvolume ≤ 6ml PBW in ARDS/ALI:Lungprotective Ventilation in Reality

Brunckhorst F, Crit Care Med 2008

A. Valentin 10/2004

Tidalvolume ≤ 6ml PBW in ARDS/ALI:Lungprotective Ventilation in Reality

Brunckhorst F, Crit Care Med 2008

Perceived adherence:Perceived adherence: 80%80%Real adherence:Real adherence: 3% 3%

Audit

• from Latin auditus = act of hearing

• Synonyms: examination, analysis, checkup, inspection, perlustration, review, scan, scrutiny, survey, view

• Related: investigation, probe, check, control, corrective

A thorough, systematic examination of the processes and results of a health care service.

External Audit

Internal Audit

BenchmarkingInternal

Quality Indicators

BenchmarkingExternal

Patient safety in trauma: maximal impact management errors at a level I trauma center

Ivatury RR, J Trauma 2008

• Deaths 764• Potentially preventable: 7.8%• Preventable: 2.1%• Human factors: 97%

• Poor bleeding control and volume resuscitation 30• Inability to secure a proper airway 13• Missed injuries 9• Inadequate deep vein thrombosis prophylaxis 6• Delayed diagnosis of bowel gangrene 3• Miscellaneous 15

Summary of management errors among the 76 deaths

Patient safety in trauma: maximal impact management errors at a level I trauma center

Ivatury RR, J Trauma 2008

Purpose of an audit

• to blame

• to improve• to enhance• to ensure• to change

ASSESSMENT AND IMPROVEMENTASSESSMENT AND IMPROVEMENTOF QUALITYOF QUALITY

What is Quality ?

“the degree to which health services increase the likelihood of desired health outcomes and are consistent with current professional knowledge”

Institute of Medicine, 1990

ResultsQuality = Objectives

Quality is defined by Quality is defined by goalsgoals

Paradigm of Quality

Good-Bad

+

-t

good

bad

Q+

-t

QGood-Better

4 Reasons for auditing your ICU

1. Audit is an essential tool for quality improvement• you only manage what you measure

2. Audit is in the interest of your patients• to ensure safe and evidence-based care

3. Audit is in the interest of your ICU team• to enhance team culture, professionalism, job satisfaction

4. Audit is in the interest of health systems

1. to ensure efficient and fair use of resources

Another reason for auditing your ICU

If you don‘t compare your ICU with others

someone else will do it !

A. Valentin 10/2004

Intensive care: Why the differences?

                                                                                                  

An Audit Commission report has highlighted that some hospital intensive care services have higher death rates than others. BBC News Online examines the reasons behind this.

BBC News Online: HealthWednesday, October 27, 1999 Published at 13:40 GMT 14:40 UK

To audit meansto compare Objectives and Reality

• Structurewhat you need vs what is provided

• Processwhat you should do vs. what you do

• Outcomewhat you expect vs. what you find

Perception ?

Process Structure

Outcome

Quality Interactions

Environment

Quality interactions innosocomial infection

• Structure– Room design– Fixed installations– Medical equipment– Air conditioning– Staffing– Training level– Funding

• Process– Handwashing– Isolation/infection

precaution– Infection reporting– Room cleaning,

desinfection– Antibiotic use– Communication

Availability of an alcohol solution can improve hand disinfection compliance in an intensive care unit

Alcohol solution easily available

4 months later: 51.3 %

42.4 (621) 60.9 (905)

Maury E, AJRCCM 2000

Time

Indicator Single ICU

Internal comparison

External comparison

ICUs

Indicator

What do we need?

• A network of ICUs who collect data – Temporally limited – Temporally unlimited (benchmarking project)

• Standardization of data collection– Common data set

• A set of tools to compare institutions– Defined indicator variables

Clinical Audit

To determine• whether you have done what you set out to

do• whether you have achieved your objectives

Requirement• a standard or guidelines for intended care to

audit against.

Quality Areas and Management Tools

120 Quality Indicators

SEMICYUC20 fundamental Quality Indicators

• Early ASS in ACSEarly ASS in ACS• Early reperfusion in STEMI Early reperfusion in STEMI • Semirecumbent position in MVSemirecumbent position in MV• Surgical intervention in TBI Surgical intervention in TBI

with SDH of EDHwith SDH of EDH• ICP in severeTBI with ICP in severeTBI with

pathologic CTpathologic CT• Early management of severe Early management of severe

sepsis/septic shocksepsis/septic shock• Early enteral nutritionEarly enteral nutrition• GI-bleeding prophylaxis in MVGI-bleeding prophylaxis in MV• Appropriate sedationAppropriate sedation

• Pain management in unsedated Pain management in unsedated ptspts

• Inappropriate transfusion of RBCInappropriate transfusion of RBC• Organ donorsOrgan donors• Compliance with hand-washing Compliance with hand-washing

protocolsprotocols• Information to familiesInformation to families• Withholding/Withdrawing life Withholding/Withdrawing life

supportsupport• Quality survey at ICU dischargeQuality survey at ICU discharge• Presence of intensivist 24h/dayPresence of intensivist 24h/day• Adverse event registerAdverse event register

Austrian Center for Documentation and Quality Assurance in Intensive Care Medicine

• Founded in 1994• Support of several multinational studies in

intensive care:– SAPS 3– SEE 1 & 2

• 130 ICUs in Austria use the documentation standard with the software ICdoc

• 70 ICUs take part in the ASDI benchmarking• Annual reports to participating ICUs

ASDI benchmarking

ICUs

Data cleaningAnalysisReport

Quality Indicators

Criteria for selection

•Already integrated in the ICU documentation•Cover specific problems of intensive care•Easy to review

List of indicators

• Presence of an intensivist in the ICU 24h/365d• Critical incident reporting system in use

• Early enteral nutrition• Mild therapeutic hypothermia after CPR

• Reintubation • Ventilator associated pneumonia• Unplanned readmission • Mortality after severe brain trauma• Standardised mortality ratio

StructureProcess

Outcom

eÖ STER RE ICH ISC HES ZEN TRU M FÜRD OK UM EN TA TION U ND QU ALIT ÄTS-SIC HERU NG IN DE R INTE NSIVM ED IZIN

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Ö STER RE ICH ISC HES ZEN TRU M FÜRD OK UM EN TA TION U ND QU ALIT ÄTS-SIC HERU NG IN DE R INTE NSIVM ED IZIN

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Ö STER RE ICH ISC HES ZEN TRU M FÜRD OK UM EN TA TION U ND QU ALIT ÄTS-SIC HERU NG IN DE R INTE NSIVM ED IZIN

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Enteral NutritionStart within < 48h Ö STER RE ICH ISC HES ZEN TRU M FÜR

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Reintubation:Proportion of all intubated pts Ö STER RE ICH ISC HES ZEN TRU M FÜR

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Unplanned ReadmissionÖ STER RE ICH ISC HES ZEN TRU M FÜRD OK UM EN TA TION U ND QU ALIT ÄTS-SIC HERU NG IN DE R INTE NSIVM ED IZIN

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Observed/ExpectedMortality Ratio Ö STER RE ICH ISC HES ZEN TRU M FÜR

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O/E ratio± transferred patients Ö STER RE ICH ISC HES ZEN TRU M FÜR

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Can we identify high-quality ICUs ?

Enteral NutritionStart within < 48h Ö STER RE ICH ISC HES ZEN TRU M FÜR

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Reintubation:Proportion of all intubated pts Ö STER RE ICH ISC HES ZEN TRU M FÜR

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Unplanned ReadmissionÖ STER RE ICH ISC HES ZEN TRU M FÜRD OK UM EN TA TION U ND QU ALIT ÄTS-SIC HERU NG IN DE R INTE NSIVM ED IZIN

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Observed/ExpectedMortality Ratio Ö STER RE ICH ISC HES ZEN TRU M FÜR

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O/E ratio± transferred patients Ö STER RE ICH ISC HES ZEN TRU M FÜR

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Quality report for ICUsÖ STER RE ICH ISC HES ZEN TRU M FÜRD OK UM EN TA TION U ND QU ALIT ÄTS-SIC HERU NG IN DE R INTE NSIVM ED IZIN

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SMR by reasons for admission

WomenMen

-0,2 -0,1 0 0,1 0,2 0,3 0,4 0,5 0,6 0,7 0,8 0,9 1 1,1 1,2 1,3 1,4 1,5 1,6

Metabolic disease

Surgery, non specif ied

Trauma surgery

Renal disease

Transplant surgery

Cardiovascular disease

Neurologic disease

Neurosurgery

Cardiovascular surgery

Respiratory disease

Abdominal surgery

Sepsis

Shock

Trauma w ithout surgery

Gastrointestinal disease

Ö STER RE ICH ISC HES ZEN TRU M FÜRD OK UM EN TA TION U ND QU ALIT ÄTS-SIC HERU NG IN DE R INTE NSIVM ED IZIN

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Valentin A, Crit Care Med 2003

Different relationships between the performance of the ICU and the severity of illness of the admitted patients

Moreno R, Curr Opin Crit Care 2010

Performance of the ICU and the severityof illness of the admitted patients Ö STER RE ICH ISC HES ZEN TRU M FÜR

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70 ICUs Single ICU

A. Valentin 10/2004

Interpreting results

Quality Quality indicators indicators should prompt should prompt a look into a look into detailsdetails

A. Valentin 10/2004

Nutrition & Glucose managament

• Enteral nutrition too late• Not enough caloric intake

• Inappropriate blood glucose management• Blood glucose variability too high• Frequency of hypoglycaemic episodes • Overreaction in case of hypoglycaemia

A. Valentin 10/2004

Energy deficit per day in ventilated patients and respective ICU survival

ED <1200 kcal/d

ED >1200 kcal/d

Faisy C, Brit J Nutr 2009

A. Valentin 10/2004

Glucose variabilityindependent predictor of mortality

Krinsley JS, Crit Care Med 2008

Combining measures

Standardized Mortality Ratiovs.

Standardized Severity Adjusted Resource Use

mostefficent

leastefficent

Rothen H, Int Care Med 2007

Standardized Mortality Ratiovs.

Standardized Severity Adjusted Resource Use

mostefficent

leastefficent

Ö STER RE ICH ISC HES ZEN TRU M FÜRD OK UM EN TA TION U ND QU ALIT ÄTS-SIC HERU NG IN DE R INTE NSIVM ED IZIN

ASDI

Quality assessment in ICUs: a proposal for a scoring system in terms of structure and process

Najjar-Pellet J et al, Int Care Med 2007

Dimensions

• Human resources• Architecture• Safety and environment• Management of documentation• Patient care management• Risk management of infections• Evaluation and surveillance

95 variables

Quality assessment in ICUs: a proposal for a scoring system in terms of structure and process

Najjar-Pellet J et al, Int Care Med 2007

40 ICUs

Naj

jar-

Pelle

t J e

t al,

Int C

are

Med

200

7

Average

Maximum

Level of achievement

Najjar-Pellet J et al, Int Care Med 2007

Quality Indicatorsand

the continuum of care

Angus DC, adapted from Cook D; Intensive Care Med (2003)

The course of critical illness

Con

tinuu

m o

f car

e

n=23.097Patients at risk ?

Advanced Life support

Died 2.7%

MET38/1000 Admissions

Left on ward 75% Died 1.6% ICU 15%

Young L,Resuscitation 2008

23% within 24hafter ICU discharge

SAPS 3 CohortICU discharge destination

SAPS 3 hospital outcome cohortn=16784

ICU outcome: aliven=13809

Cohortn=12911

IMC/HDUn=2620

20.3%

WARDn=10291

79.7%

ER, RR, ICUn=898

A. Valentin 10/2004

SAPS 3 Cohort

Metnitz & Moreno, Int Care Med 2005

Proportional Post-ICU MortalitySample of 75 Austrian ICUs Ö STER RE ICH ISC HES ZEN TRU M FÜR

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ICU vs. Post ICU Mortality:Distribution (%) by risk of death (SAPS II)

postICU

postICU

postICU

postICU

post ICU

ICUICU

ICUICU

ICU

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

0,0-0,2 0,2-0,4 0,4-0,6 0,6-0,8 0,8-1,0SAPS II risk of death

% o

f all

deat

hs

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A. Valentin 10/2004

Multifactorial impact on post-ICU mortality

• Severity of disease• Age and comorbidities• Diagnosis• Treatment before admission to the ICU

eg:– First response emergency treatment– Surgery

• Performance of the ICU• ICU capacity + need for triage• Performance of post ICU institutions• Infrastructur

ICU - Discharges at Night Time(% of all ICU Discharges) Ö STER RE ICH ISC HES ZEN TRU M FÜR

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Intermediate care reduced the mortality of pts discharged „prematurely“ from ICU

Beck DH, Intensive Care Med (2002)

Severity adjustedRR 95%CI

• Discharge at night: - All 1.70 1.28-2.25 - Ward 1.87 1.36-2.56 - HDU 1.35 0.77-2.36

• Discharge with TISS >30Ward vs HDU 1.31 1.02-1.83

A. Valentin 10/2004

Appropriate level of care

Last ICUday

General ward

Wrong time or wrong destination ?

Quality is not about individual performance

Structures and processes in the ICUthat ensure

that every patient, every time,receives

every applicable evidence-based best practice

What a team needs to know

•What are our goals ?•Do we reach our goals ?•What are our strengths ?•What are our weak points ?•Are we getting better ?

Topics

• Audit– What is it?

A search for opportunities to improveA search for opportunities to improve– Who should do it?

Yourself with the help of experts & networksYourself with the help of experts & networks

• Can we identify high quality ICUs?Probably, but not at a quick glanceProbably, but not at a quick glance

• Combining measuresMay be helpful, but models need to be developedMay be helpful, but models need to be developed

• The role of intensive care in the whole chain of careNeeds to be an essential part of an ICU quality Needs to be an essential part of an ICU quality

assessment assessment

Congratulations to

the Swedish Intensive Care registry !!!