Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27....

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Dieter Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘s New in Healthcare Customer

Transcript of Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27....

Page 1: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

Dieter Reichel, Account Exectuive Healthcare, SAP Österreich

27. April 2016, SAP Summit 2016, Linz

What‘s New in HealthcareCustomer

Page 2: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 4Customer

SAP‘s Vision für die Zukunft von Unternehmen und Verwaltungen:

Einfache Abläufe – Run Simple

• Unser Ziel ist es unseren Kunden zu helfen, ihre

Geschäftsabläufe signifikant zu vereinfachen.

• Dazu haben wir eine neue Anwendungssuite entwickelt,

die vollständig auf der Plattform SAP HANA basiert –

mit allen Möglichkeiten, die nur SAP HANA bietet.

• SAP S/4HANA baut ausschließlich auf der SAP-HANA-

Plattform auf, denn nur SAP HANA garantiert die

Einfachheit, die unsere Kunden heute brauchen.

• SAP S/4HANA ist ein neues Produkt und

unsere größte Innovation seit SAP R/3.

R/2

1979

R/3

1992 2015

Page 3: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 5Customer

SAP S/4HANA – Die Business Suite der nächsten Generation

SAP S/4HANA ist eine neue Produktlinie. *

Die klassische SAP Business Suite & SAP ERP ist eine davon getrennte Produktlinie und ist weiterhin

verfügbar. Die Standardwartung erfolgt bis 2025.

* kein rechtlicher Nachfolger der vorherigen SAP Business Suite Produkte.

Innovative in-memory Datenbank

basiert vollständig und ausschließlich auf der

Plattform SAP HANA

Neue Architektur und Datenmodelle

Erneuerte Applikationen

Neue UI Technologie

Cloud & on-premise Betriebsmodelle

Native Integration von Cloud-Anwendungen

(hybrid Szenarios)

Page 4: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 6Customer

SAP S/4HANA

Enterprise Management und Geschäftsbereichslösungen

SAP S/4HANA

SERVICE

SAP S/4HANA

HUMAN RESOURCESSAP S/4HANA

MANUFACTURING

SAP S/4HANA

SUPPLY CHAIN

SAP S/4HANA

MARKETING AND

COMMERCE

SAP S/4HANA

FINANCE

SAP S/4HANA

SALES

SAP S/4HANA

SOURCING &

PROCUREMENT

SAP S/4HANA

ASSET

MANAGEMENT

SAP S/4HANA

RESEARCH AND

DEVELOPMENT

Enterprise Management

Th

e D

igita

l C

ore

Th

e D

igita

l Core

Page 5: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 7Customer

SAP S/4HANA – Enterprise Management („Der digitale Kern“)

SAP S/4HANA

SERVICE

SAP S/4HANA

HUMAN RESOURCESSAP S/4HANA

MANUFACTURING

SAP S/4HANA

SUPPLY CHAIN

SAP S/4HANA

MARKETING AND

COMMERCE

SAP S/4HANA

FINANCE

SAP S/4HANA

SALES

SAP S/4HANA

SOURCING &

PROCUREMENT

SAP S/4HANA

ASSET

MANAGEMENT

SAP S/4HANA

RESEARCH AND

DEVELOPMENT

Enterprise Management

Th

e D

igita

l Co

re

Th

e D

igita

l Co

re

SAP S/4HANA Enterprise Management

deckt alle Geschäftsprozesse einer Organisation ab und bietet Funktionen für

end-to-end-Prozesse (z.B. order to cash, procure to pay), Finanzen sowie

Personalwirtschaft (= next-generation ERP).

Funktionale und

inhaltliche

Vergleichbarkeit mit

SAP ECC 6.0x

+

• Umfangreiche

Neuerungen in

Kernmodulen wie

Finanzwesen und

Logistik

• Zusätzliche

Branchenlösungen

im Kern verfügbar

Logistics

Enterprise Management

on-premise edition 1511

Product Lifecycle Management

(PLM)

Logistics Execution (LE)

Materials Management (MM)

Quality Management (QM)

Sales and Distribution (SD)

Financials

HCM

Logistics General (LO)

Plant Maintenance (PM) Customer Service (CS)

Production Planning & Control (PP) Project Management (PS)

Environment, Health & Safety (EHS) Others like Intrastat (GTS)…

Branchenspezifische Funktioen:

Diskrete Industrie – Automotive, High Tech, IM&C, A&D, Mill Products, Mining, Chemicals

Th

e D

igit

al C

ore

Page 6: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 8Customer

Nicht mehr unterstütze Funktionen

Klassische (unveränderte) Funktionen

SAP S/4HANA – Die Evolution der Business Suite

NW 7.40

SAP HANA

SAP Business Suite

SAP ERP

NW 7.40

AnyDB / HANA

Finanzen

Logistik

Personal

SAP SRM

NW 7.40

AnyDB / HANA

Supplier

Relationsship

Management

SAP BW

NW 7.40

AnyDB / HANA

Business

Warehouse

SAP BO

Berichte

SAP BPC

Integrierte PlanungSAP BO

Integriertes Berichtswesen

Funktionale und inhaltliche Vergleichbarkeit (Scope) mit SAP ECC 6.0x. Zusätzlich können Funktionen die bisher

nur mit separatem SRM bzw. BW abgebildet werden konnten jetzt einem System abgebildet werden.

Simplifizierte Funktionen

SAP Business Suite 4 SAP HANA

SAP S/4HANA Enterprise Management

S/4 HANA

vereinfacht

SAP JAM

Page 7: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 9Customer

S/4HANA 1511 has a mix of simplified and classical functionalityS/4HANA functionality is complemented by classical functionality

SAP Business Suite S/4HANA

ERP

LoB & Industry Solutions

Examples

Hybris Billing (aka BRIM)

Treasury and Risk Management

New S/4HANA LoB &

Industry SolutionsCash Management

Central Finance

S/4HANA ready LoB &

Industry Solutions

Classical (unchanged)

Functionality

HCM Payroll

EHS Product Safety

S/4HANA Enterprise

Management:

Simplified Functionality

Classical (unchanged)

Functionality

Accounting

Production Planning (MRP)

Basic Warehouse Management

HCM on Premise

Page 8: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 10Customer

Compatibility packs bring classical functionality to S/4HANA

Compatibility packs…

Allow the use of certain classical SAP Solutions

For a specified period of time, in a licensed S/4HANA installation

Provided the customer has [or acquires] licenses to such solutions from the SAP price list classical tab

Compatibility pack rights are implemented via legal language in the SUR Supplement (Software User Rights)

Classical ERP

scope + LoB and

industry

solutions Compatibility scope

S/4HANA on

premise scope

SAP Business Suite S/4HANA

Page 9: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 11Customer

Cardio-vascular

Digitale Transformation im Gesundheitswesen – Stand heute

Sensoren &

Wearables

Geschäfts-

Netzwerke

Soziale

Netzwerke

Mobile Geräte

Big Data

Menschen

Digitale Wirtschaft

Krebs

Business Applications

SAP Foundation for Health basierend aufSAP HANA Platform

Cloud Erweiterungen

SAP MEDICAL

RESEARCH INSIGHTSPATIENT ACCOUNTINGLOB SOLUTIONS

Skalie

rbark

eit

Digitale Transformation

führt zu Value-Based CareDigital Business Framework

Klinisches System

Prävention

Lernen

Behandlung

Fortschritt in der Medizin

HIV Diabetes Herz-Kreislauf

PatientNiedergelassener Arzt Familie & Freunde

SAP HEALTH

ENGAGEMENT

Gesundheits Netzwerke

Page 10: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 12Customer

Status Quo und Innovationen Healthcare basierend auf

SAP HANA & S/4HANA

Aktueller Status:

Patient Accounting benötigt Patient Administration

Hart-kodierte Patienten Management Prozesse

Komplexe Interface Struktur

Innovationen und Verbesserungen:

Lösung wird vorbereitet für die Cloud

Framework zur Partner betriebenen Lokalisierung

Modularisierte Schnittstellen, mit Erweiterungskonzept,

kleinere TCO

Keine funktionalen Überlappungen

Patienten Portale mit mobilen Szenarien

Nächster Schritt:

Roadmap für Patient Administration

Nächster Schritt für die KIS Landschaft

SAP S/4HANA Core

(Finance. Logistics, …)

S/4HANA

SAP FIORI

SAP HANA

Patient Accounting

Klinisches Informations

System der Wahl

Aktuelle KIS Landschaft

Business Suite

SAP ERP Core

SAP Patient Management

• Patient Administration

• Patient Accounting

i.s.h.med

SAP S/4HANA

Any Clinical System

Patient Accounting

SAP Business Suite

inkl.IS-H/i.s.h.med

SAP HANA DB

Connected Care

SAP Health Engagement

Medical Reseach

Insights

Page 11: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 13Customer

Alle Aspekte der Lieferantenzusammenarbeit – Ariba Netzwerk

Spend

ReportingSourcing

Kontrakt

Management

Operativer

Einkauf

Invoice

Management

Lieferanten Management

LieferantenEinkäufer

Page 12: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 14Customer

Elektronischer Dokumentenaustausch

Bestellung

Rabattvorschlag

Rechnungsstatus

Zahlungsanweisung

Zahlung

Spot Anfrage

Bestellstatusanfrage

Lieferplanabruf

Leistungserfassungs-

rückmeldung

Forecast

Liefervorschrift

Lagerstand

2014 2015 2016 geplant

Ihre Lieferanten

Gutschriftsanzeige

Lohnbearbeitungsbestellung

Lieferung

Bestellbestätigung

Katalog

Lieferavis

Rechng./Zahlungsstatus

Rabatt angenommen

Spot Angebot

Bestellstatus

Leistungserfassungsblatt

Supply Chain Rechnung

Lieferung (Lohnbearb.)

Liefernachweis

Komponentenverbrauch

Forecast Antwort

Lagerstand

Nachschubauftrag

QualitätsmeldungAntwort Qualitätsmeldung

Ihr Unternehmen

Page 13: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 15Customer

Konfigurierbare Regeln ermöglichen einen mehr als

98-prozentigen Auto-Match beim Rechnungseingang

98+ %

Auto

Match

FI/AP

Abweichung

Abweichung

Abweichung

Connected Suppliers

+ Portal Suppliers

R

E

G

E

L

N

Rechnung

Rechnung

Rechnung

Rechnung

Rechnung

INV

12345

Gescannte/OCR-Rechnungen

Page 14: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 16Customer

SuccessFactors HCM Suitedie optimale Ergänzung des bestehenden SAP Human Capital Management

Nachfolge-

planung

Vergütungs-

management

Core HR System(e) Organisationsmanagement

Mitarbeiterstammdaten

Qualifikationskatalog

Personalabrechnung

ERP

FI/CO,CRM…

Performance

& ZieleLernenOnboardingRecruiting

Strateg.

Personal

planung

Soziale Kollaboration JAM, Reporting und Analytics

Standardintegration (Mitarbeiterdaten, Organisation, Kompetenzdaten, Vergütungsdaten etc.)

Beschleunigen Geschäftsabläufe

verbessern

Page 15: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 17Customer

SAP SuccessFactors RecruitingFunktionalitäten

Recruiting Marketing

Suchmaschinenoptimierung

Talent Community

Email Marketing

Karriereseiten

Recruiting Management

Managen der Stellenanforderung

Kandidatenmanagement

Bewerberprozess

Bewerbergespräche verwalten

Talent Management

Recruiting Learning Performance & Goals

Succession & Development

CompensationOnboarding

Recruiting Posting

Job Postings

Quellenoptimierung

Kostenverwaltung

Page 16: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 18CustomerThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied,including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Prozessintegration

Attract-to-hire: Details für Kandidaten/Mitarbeiter

AnlageStellen-

ausschrei-bung

Bewerber-auswahl-prozeß

AuswahlKandidat

Bewerbungwird

Einstellung

Neuer Mitarbeiter-

stammangelegt

SuccessFactors Recruiting

OrganisationsmanagementPersonaladministration - Personalmaßnahme

(Einstellung / Wiedereinstellung / Org. Wechsel)Update Mitarbeiter

SAP HCM

Kandidat

gefunden

Übermittlung nach SAP

Bewerber

eingestellt

Planstelle & Stelleninformation

Stellen-

bewerbungBenutzer/Mitarbeiter

Datentransfer

Status-

änderung

Status-

änderung

Empfangen

oder FehlerMitarbeiter

stammdaten

Voreingestelltes Mapping

& Customizing

HR SachbearbeiterIn

Aktivitäten

Page 17: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 19Customer

New Insights from Process MiningWhat is process mining?

Regional Sales Org.

Central Distribution Center

Regional Distribution Center

Regional Distribution Center

Regional Sales Org. Factory

Regional Distribution CenterRegional Sales Org.

Factory

Customer

Customer

Customer

Regional Distribution Center

Customer

Regional Sales Org.

Factory

Factory

1

2

3

4

5

6

7

SAP stores “digital footprints”

of all business processes

Celonis Process Mining makes business

processes transparent

Page 18: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 20Customer

Example 1: Analyzing throughput times and bottlenecks in the

procure-to-pay process

20

Page 19: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 21Customer

SAP Security OverviewBusiness Applications and Security Infrastructure

SAP HANA Platform SAP NetWeaver Application Server

SAP Identity Management

Make it simple for users to do what they are

allowed to do.

Know your users and what they can do.

SAP Single Sign-On

Ensure corporate compliance to

regulatory requirements.

Platform Security

Make sure that SAP solutions run securely

Counter possible threats and identify attacks.

Find and correct vulnerabilities in customer code.

Manage the identity life-cycle in the cloud.

Make it simple for users to do what they are

allowed to do.

Quantify the financial exposure of access risk

SAP Access Control

SAP Cloud Identity Service

SAP Dynamic Azn Mgmt.

SAP Access Violation Mgmt.

SAP Enterprise Threat Detection

Add-On for Code Vulnerability

Analysis

SAP Process Control

Establish governance framework and monitor IT control effectiveness

Know your users and what they can do.

Cyber Security Governance

Ensure corporate compliance to

regulatory requirements.

Manage the identity life-cycle in the cloud.

SAP Risk Management

SAP Audit Management

Domain Specific Security Systems

Extending access controls to monitor

activity: threat detection/privacy

SAP UI Logging

Masking fields that have sensitive data: privacy/regulation

SAP UI Field Security

(Masking)

Page 20: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 22Customer

Challenges in Regulatory Change Management

IT ComplianceBusinessAudit Legal

Requirements Requirements

Solvency

Requirements Requirements Requirements

Basel

Control ControlControlControl Control

Page 21: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 23Customer

Unified Regulatory Change Management

IT

Unified Control

SAP Regulation Management by Greenlight

ComplianceBusiness Audit Legal

Requirements Requirements

Solvency

Requirements Requirements Requirements

Basel

Page 22: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 25Customer

Governance – SAP Regulation Management, Cyber GovernanceGlobal cybersecurity governance in a single platform

Policies, Frameworks,

& Regulations

Analytics

Integrations

• Alignment with best practices and industry regulations

• Identify and address gaps in meeting evolving security

requirements

• Intake and change management of cybersecurity mandates

and IT controls

• Proactively identify gaps with continuous exception

monitoring

• Correlate IT controls to cyber policies & requirements

• Analyze cyber threats, insider risks, data breaches, and

control exceptions in a business context

• Integrate with perimeter security, vulnerability mgmt.,

SIEM, etc. as well as business applications & enterprise

systems

• Testing of IT general controls

• Enable insider threat management and policy-based

detection

Cyber

Security

Governance

Page 23: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 26Customer

Typical data migration!Complexity at all levels

Limited project oversight

with mixed milestones

One-off business

processes

Costly, manual work

and rework

Manual project tracking

Ad-hoc decisions stored

in many systems

ETL TOOLS

Page 24: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 27Customer

SAP Advanced Data Migration

Reuse design, mapping, execution

content and decisions

Centralized

Reporting

Built-in-ease of use, tracking,

reporting, escalation

ETL TOOLS

Segmented,

targeted data access

Complements

any ETL technology

Single source

of truth for

migration decisions

SAP ADM

Page 25: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 28Customer

Erweiterter

Umfang

Weltweite

VerfügbarkeitMehr Benutzer 24*7 BetriebMehr Geräte

Verbesserte

Benutzbarkeit

Neue

FunktionalitätNeue Daten

Neue

Szenarien

Erweiterte

Nutzung

On-Premise/Cloud Erweiterungen mit HCPWas wollen Kunden damit typischerweise erreichen?

Page 26: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 29Customer

Wann mach HCP sinn?

Zugriffe auf onPrem mittels Fiori / Mobile Devices

Zur Erweiterung von S/4 neue Prozesse

Neue Anwendungen – z.B. IoT,…

Page 27: Customer What‘s New in Healthcare - … Reichel, Account Exectuive Healthcare, SAP Österreich 27. April 2016, SAP Summit 2016, Linz What‘sNew in Healthcare Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 30Customer

SAP Fiori Consumption Options

Start small, then enhance experience and capabilities for Mobile

users

Desktop and Mobile Mobile Only*This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties ofmerchantability, fitness for a particular purpose, or non-infringement

Fiori Web

Browser based apps

No installation required

Runs on all devices

Responsive Ux across devices

SAP Fiori Client

Downloadable app

Pre-packaged with Kapsel plug-ins

Improved performance, attachment viewing

Full screen operation

Notifications of App updates

Fiori Mobile

SAP Mobile Platform services

Cross Application integration

Push Notifications

Offline application data

synchronization*

Application Administration

Application Reporting

… and much more