IS-Handel Deutschland

Seminarkatalog

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IS-Handel Deutschland in der Volkswagen Vertriebsbetreuungsgesellschaft mbH

Stand Juli / 2013

IS-Handel Deutschland

Training

Inhalt Trainingsangebot.................................................................................................................................. 5

Angebotsbersicht ............................................................................................................................... 6 Fragen und Antworten ......................................................................................................................... 8

Qualifizierungswege .............................................................................................................................. 9 IS Service ............................................................................................................................................. 9 IS Werkstatt ....................................................................................................................................... 10 IS Teiledienst ..................................................................................................................................... 11 IS Verkauf .......................................................................................................................................... 12 IS Disposition ..................................................................................................................................... 13 IS Buchhaltung ................................................................................................................................... 14 IS Netzwerkadministration ................................................................................................................. 15 IS Fhrungskrfte im Autohaus ......................................................................................................... 16

Seminarangebot .................................................................................................................................. 17 Grundlagentraining ............................................................................................................................ 17

IS 1050 NEWADA Grundlagentraining ...................................................................................... 17 IS 1057 MIS / Management-Informations-System .................................................................... 18 IS 1100 EVA Grundlagentraining .............................................................................................. 19 IS 1119 Fleetcom Grundlagen ................................................................................................... 20 IS 1121 Gebrauchtwagen-Verwaltungstool GeWaTo ............................................................... 21 IS 1122 Das Einmaleins des Ausschreibungsgeschfts und noch mehr ... .............................. 22 IS 2001 GT010 Mechaniker/Monteure (ElsaWin) ...................................................................... 23 IS 2003 ELSA im Service Kernprozess ..................................................................................... 24 IS 2040 Reifenmanager (TKP) .................................................................................................. 25 IS 2041 Reifenmanager (WPS) ................................................................................................. 26 IS 3001 SAP - Bestellabwicklung und Reklamation/Retoure .................................................... 27 IS 2036 Audi Gewhrleistungsabwicklung Grundlagen ............................................................ 28 IS 2291 Offboard Diagnostic Information System Service Administration ................................ 29

Aufbautrainings .................................................................................................................................. 30 IS 1060 KBA fr VW-Nutzfahrzeughndler ............................................................................... 30 IS 1053 newadaWeb fr Verkufer ........................................................................................... 31 IS 1056 newadaWeb fr Neuwagendisposition ......................................................................... 32 IS 1010 BWD Berichtswesen Deutschland ............................................................................... 33 IS 1112 EVA Aufbauworkshop fr Verkufer ......................................................................... 34 IS 2011 DISS-Grundlagen ......................................................................................................... 35 IS 2015 ELSA Paketerstellung mit PASS .................................................................................. 36 IS 2013 VW PKW und NFZ - Das weiterentwickelte Wartungskonzept in ELSA ...................... 37 IS 2030 Systeme fr die Serviceassistenz (TKP) ...................................................................... 38 IS 2031 Systeme fr die Serviceassistenz (HRF/WPS) ............................................................ 39 IS 2205 Systeme fr den Serviceberater (mit TKP) .................................................................. 40 IS 2206 Systeme fr den Service Berater (mit HRF / WPS) ..................................................... 41

Dealer Management System CROSS ................................................................................................. 42 Grundlagentrainings ........................................................................................................................... 42

IS 4800 CROSS im berblick .................................................................................................... 42 IS 4810 CROSS Dispo I ............................................................................................................ 43 IS 4812 CROSS fr Verkufer ................................................................................................... 44 IS 4820 CROSS Service Basis .................................................................................................. 45 IS 4828 CROSS Garantie und Kulanz Basis ............................................................................. 46 IS 4830 CROSS Teiledienst Basis ............................................................................................ 47 IS 4845 Buchhaltung mit SAP-FI/CO ........................................................................................ 48 IS 4846 CROSS Rechnungswesen ........................................................................................... 49

Aufbautrainings .................................................................................................................................. 50

3

IS-Handel Deutschland in der Volkswagen Vertriebsbetreuungsgesellschaft mbH

Stand Juli / 2013

IS-Handel Deutschland

Training

IS 4811 CROSS Dispo II ........................................................................................................... 50 IS 4815 CROSS Auswertungen im Verkauf .............................................................................. 51 IS 4821 CROSS Service Aufbau ............................................................................................... 52 IS 4825 CROSS Auswertungen im Service I - Grundlagen ...................................................... 53 IS 4826 CROSS Auswertungen im Service II - Kennzahlen ..................................................... 54 IS 4827 CROSS Rdereinlagerung ........................................................................................... 55 IS 4829 CROSS Garantie - Kulanz fr Umsteiger ..................................................................... 56 IS 4831 CROSS Teiledienst Aufbau.......................................................................................... 57

Expertentrainings ............................................................................................................................... 57 IS 4832 CROSS Inventur .......................................................................................................... 58 IS 4822 CROSS Kasse ............................................................................................................. 59 IS 4823 CROSS Stempeln ........................................................................................................ 60 IS 4824 CROSS Terminvereinbarung ....................................................................................... 61 IS 482W CROSS Service Expertenworkshop ........................................................................... 62 IS 4833 CROSS Teiledienst Expertenworkshop ....................................................................... 63

Rechnungswesen ................................................................................................................................ 64 Grundlagen ........................................................................................................................................ 64

IS 4135 Rechnungswesen Grundlagen ..................................................................................... 64 IS 4127 Vorbereitung zur Umstellung auf SKR 51 .................................................................... 65

Aufbautraining .................................................................................................................................... 66 IS 4134 FACT ............................................................................................................................ 66

Web-based Training .....................................................