SAP Dock Appointment Scheduling · PDF fileThis document is a single source of information for...

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Administrator's Guide PUBLIC Document version: 1.0 – 2016-11-28 SAP Dock Appointment Scheduling

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Administrator's Guide PUBLIC

Document version: 1.0 – 2016-11-28

SAP Dock Appointment Scheduling

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© Copyright 2014 SAP SE or an SAP affiliate company. Alle Rechte vorbehalten. All rights reserved. Tous droits réservés. Все права защищены.

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No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.

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Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE's or its affiliated companies' strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

SAP Dock Appointment Scheduling

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Typographic Conventions Table 1

Example Description

<Example> Angle brackets indicate that you replace these words or characters with appropriate entries to make entries in the system, for example, “Enter your <User Name>”.

Example Example Arrows separating the parts of a navigation path, for example, menu options

Example Emphasized words or expressions

Example Words or characters that you enter in the system exactly as they appear in the documentation

www.sap.com Textual cross-references to an internet address

/example Quicklinks added to the internet address of a homepage to enable quick access to specific content on the Web

123456 Hyperlink to an SAP Note, for example, SAP Note 123456

Example Words or characters quoted from the screen. These include field labels, screen titles, pushbutton labels, menu names, and menu options.

Cross-references to other documentation or published works

Example Output on the screen following a user action, for example, messages

Source code or syntax quoted directly from a program

File and directory names and their paths, names of variables and parameters, and names of installation, upgrade, and database tools

EXAMPLE Technical names of system objects. These include report names, program names, transaction codes, database table names, and key concepts of a programming language when they are surrounded by body text, for example, SELECT and INCLUDE

EXAMPLE Keys on the keyboard

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Document History

CAUTION

Before you start the implementation, make sure you have the latest version of this document. You can find the latest version at the following location: service.sap.com/instguides.

The following table provides an overview of the most important document changes.

Table 2

Version Date Description

1.0 2016-11-28 Document Created

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Content

1 Getting Started ....................................................................................................................................6

2 SAP Dock Appointment Scheduling.....................................................................................................9 2.1 Software Units of SAP Dock Appointment Scheduling ............................................................... 9

3 Technical System Landscape ............................................................................................................ 10

4 Installation of SAP Dock Appointment Scheduling ............................................................................. 11

5 Operation Information ....................................................................................................................... 12 5.1 Periodic Tasks................................................................................................................................ 12

5.1.1 Scheduled Periodic Tasks .............................................................................................. 12 5.1.2 Unscheduled Periodic Tasks.......................................................................................... 12 5.1.3 Problem Message Handover .......................................................................................... 12 5.1.4 Internal Messages ........................................................................................................... 12

6 Security Information .......................................................................................................................... 14

7 Solution-Wide Topics ......................................................................................................................... 15

8 Reference ........................................................................................................................................... 16 8.1 The Main SAP Documentation Types .......................................................................................... 16

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1 Getting Started

About this Document

CAUTION

This guide refers to standalone SAP Dock Appointment only. For information about SAP Dock Appointment Scheduling integrated with SAP Extended Warehouse Management, see the guides for Extended Warehouse Management on SAP Service Marketplace at service.sap.com/instguides SAP Business Suite Applications SAP EWM Using SAP EWM 9.2 .

This document is a single source of information for the implementation of SAP Dock Appointment Scheduling. It contains implementation information as well as security and operation information, and is divided into the following main sections:

Introduction with references to related documents and relevant SAP Notes

System Landscape

Installation Information

Operation Information

Security Information

Note

You can find the most current version of this document on SAP Service Marketplace at service.sap.com/instguides.

We strongly recommend that you use the document available there. The guide will be updated according to updates of the software.

Related Information For more information about implementation topics not covered in this guide, see the following content on SAP Service Marketplace and SAP Community Network:

Table 3

Content Location on SAP Service Marketplace

Latest versions of installation and upgrade guides service.sap.com/instguides

General information about SAP Dock Appointment Scheduling

service.sap.com/scm

Released platforms and technology-related topics such as maintenance strategies and language support

service.sap.com/platforms

To access the SAP Platform Availability Matrix directly, enter service.sap.com/pam

Network Security service.sap.com/securityguide

High Availability www.sdn.sap.com/irj/sdn/ha

Performance service.sap.com/performance

Information about Support Package Stacks, latest software versions and patch level requirements

service.sap.com/sp-stacks

Information about Unicode technology www.sdn.sap.com/irj/sdn/i18n

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Further Useful Links The following table lists further useful links on SAP Service Marketplace:

Table 4

Content Location on SAP Service Marketplace

Information about creating error messages service.sap.com/message

SAP Notes search service.sap.com/notes

SAP Software Download Center (software download and ordering of software)

service.sap.com/swdc

SAP Online Knowledge Products (OKPs) – role-specific learning maps

service.sap.com/rkt

Related Guides You can find more information about the relevant applications in the following documents:

Table 5

Title Location

Master Guide for SAP EWM 9.2 service.sap.com/instguides SAP Business Suite Applications SAP EWM Using SAP EWM 9.2

Application Operations Guide for SAP EWM 9.2 service.sap.com/instguides SAP Business Suite Applications SAP SCM SAP EWM Using SAP EWM 9.2

Security Guide for SAP EWM 9.2 service.sap.com/securityguides SAP Business Suite Applications SAP Extended Warehouse Management SAP Extended Warehouse Management 9.2 Security Guide

Important SAP Notes You must read the following SAP Notes before you start the installation. These SAP Notes contain the most recent information on the installation, as well as corrections to the installation documentation.

Make sure that you have the up-to-date version of each SAP Note, which you can find on SAP Service Marketplace at service.sap.com/notes.

Table 6

SAP Note Number Title Description

1606493 SAP EWM Deployment Options Best Practices

Several deployment options exist for SAP EWM: it can be deployed as Add-On to SAP Netweaver, to SAP ERP or to SAP SCM.

2052665 Implementation recommendations for SAP EWM 9.2

For implementing SAP EWM 9.2

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1529649 Factory Calendar expires 2010 Factory calendars are delivered from SAP with a validity until 2010 in the standard. Before expiration no error message is displayed. This could lead to follow-up errors at the turn of the year, in different applications, using the calendar.

2064494 Installing or upgrading SCMEWM 920

You want to perform an add-on installation or upgrade to SAP EWM 9.2

900000 NetWeaver Business Client – FAQ None

1039436 Low performance, displatcher AP 7.0 LIME in mass test

Activation of index /LIME/COLL_W2IM~D is required for SAP EWM

2065193 Best practices for installing SAP Dock Appointment Scheduling “Collaboration with Carriers”

Best practices for installing SAP Dock Appointment Scheduling “Collaboration with Carriers”

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2 SAP Dock Appointment Scheduling With SAP Dock Appointment Scheduling, you can plan and proceed with appointments for trucks or other transportation units to arrive at the warehouse for loading or unloading. It also allows carriers chosen by the warehouse to plan their own appointments directly in the warehouse’s system. In this way it provides work leveling and helps to prevent bottlenecks at the warehouse where trucks arrive but there are no available doors or staff and they must wait. It also helps the carriers to plan their transport more efficiently as they can reduce the amount of time trucks have to wait at warehouses with this application.

You must install the desktop version of SAP NetWeaver Business Client 4.0 or higher to be able to use SAP Dock Appointment Scheduling.

2.1 Software Units of SAP Dock Appointment Scheduling

SAP Dock Appointment Scheduling is part of the SAP EWM 9.2 installation, but can be used without reference to any SAP EWM functions.

The software units required for the SAP Dock Appointment Scheduling are as follows:

Table 7

Type of Component Component Required or Optional

Software Component SAP EWM 9.2 Required

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3 Technical System Landscape The following diagram provides an overview of the system landscape for SAP Dock Appointment Scheduling.

Figure 1

CAUTION

We strongly recommend that you use the minimal system resources for test and demo purposes only. For performance, scalability, high availability, and security reasons, do not use the minimal system resources as your production landscape.

The following software components are either mandatory or optional, as indicated below, for the technical implementation of SAP Dock Appointment Scheduling.

Table 8

Component Mandatory Optional

SAP Extended Warehouse Management 9.2

x No

SAP EWM UI Features 9.2 No x

For more information about the installation requirements for software component SAP EWM UI Features 9.2 (SCMEWMUI), see SAP Note 2065193 and the Master Guide for SAP EWM 9.2.

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4 Installation of SAP Dock Appointment Scheduling

Installation Sequence The following table provides the implementation sequence:

Table 9

SAP EWM 9.2 for SAP Dock Appointment Scheduling

1 Installation of SAP EWM 9.2 For detailed information, see the Master Guide for SAP EWM 9.2

After the EWM installation, you need to activate the following business functions:

EWM, Essential Foundation Functions (SCM_EWM_FND)

To use EWM UI Features on a dedicated SAP NetWeaver server, you need to perform additional installation steps. For detailed information, see the Master Guide for SAP EWM 9.2

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5 Operation Information This chapter provides you with the most important information regarding the operation of SAP Dock Appointment Scheduling.

For more information about the underlying technology in the Application Operations Guide for SAP EWM 9.2, see SAP Service Marketplace at service.sap.com/instguides SAP Business Suite Applications SAP EWM Using SAP EWM 9.1 Application Operations Guide for SAP EWM 9.2 .

5.1 Periodic Tasks

You must schedule jobs specific to SAP Dock Appointment Scheduling in your SAP system.

All jobs, unless otherwise specified, must be run at times of minimal system activity, so as not to affect performance or otherwise disrupt your daily operations. All jobs are can be restarted. There are no dependencies between the jobs.

5.1.1 Scheduled Periodic Tasks

This section describes all tasks that can be automated and that must be run periodically to keep the application running smoothly. Such tasks may be required on component level and are, therefore, relevant in each scenario that uses the component. Other tasks may be relevant for certain business scenarios only. It is important that you monitor the successful execution of these tasks on a regular basis.

Table 10

Program Name/Task Detailed Description

Report /SCWM/R_DAS_DELETE Deletes old SAP Dock Appointment Scheduling time slots and appointments

5.1.2 Unscheduled Periodic Tasks

This section describes all tasks that must be started manually and that must be run periodically to keep the application running smoothly. Such tasks may be required on component level and are, therefore, relevant in each scenario that uses the component. Other tasks may be relevant for certain business scenarios only. It is important that you monitor the successful execution of these tasks on a regular basis.

Table 11

Program Name/Task Detailed Description

Web Dynpro Application /SCWM/DSSLOT_GEN Creates time slots in graphical view

5.1.3 Problem Message Handover

If you encounter problems with SAP Dock Appointment Scheduling, you can create a customer message on the SAP Service Marketplace at service.sap.com/message using component SCM-EWM-DAS.

5.1.4 Internal Messages

The following table contains a list of the internal messages used by DAS and their corresponding queue entries.

For more information about queue monitoring, see the Application Operations Guide for SAP EWM 9.2 on SAP Service Marketplace at service.sap.com/instguides SAP Business Suite Applications SAP EWM Using SAP EWM 9.2 Application Operations Guide for SAP EWM 9.2 .

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Table 12

EWM Component Queue Name Semantics Monitoring Transaction

SLP WMSA<LOGSYS><DOCNO> Create/update TU from DAS by DAS docno

SMQ2

SLP WMAA<LOGSYS><DOCNO> Create/update DAS from TU by DAS docno

SMQ2

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6 Security Information With the increasing use of distributed systems and the Internet for managing business data, the demands on security are also on the rise. When using a distributed system, you need to be sure that your data and processes support your business needs without allowing unauthorized access to critical information. User errors, negligence, or attempted manipulation of your system should not result in loss of information or processing time. These demands on security apply likewise to SAP Dock Appointment Scheduling.

As security is so important, we strongly recommend that you read the SAP Extended Warehouse Management Security Guide, on SAP Service Marketplace at service.sap.com/securityguides SAP Business Suite Applications SAP SCM SAP Extended Warehouse Management SAP Extended Warehouse Management 9.2 Security Guide .

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7 Solution-Wide Topics The following table shows references to the main technologies used for SAP Dock Appointment Scheduling:

Table 13

Title Where to Find

Developer’s Guides help.sap.com/netweaver SAP NetWeaver Platform SAP NetWeaver 7.4 Development Information

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8 Reference

8.1 The Main SAP Documentation Types

The following is an overview of the most important documentation types that you need in the various phases in the life cycle of SAP software.

Cross-Phase Documentation SAPterm is SAP’s terminology database. It contains SAP-specific vocabulary in over 30 languages, as well as many glossary entries in English and German.

Target group:

Relevant for all target groups

Current version:

On SAP Help Portal at help.sap.com Glossary

In the SAP system in transaction STERM

SAP Library is a collection of documentation for SAP software covering functions and processes.

Target group:

Consultants

System administrators

Project teams for implementations or upgrades

Current version:

On SAP Help Portal at help.sap.com (also available as documentation DVD)

The security guide describes the settings for a medium security level and offers suggestions for raising security levels. A collective security guide is available for SAP NetWeaver. This document contains general guidelines and suggestions. SAP applications have a security guide of their own.

Target group:

System administrators

Technology consultants

Solution consultants

Current version:

On SAP Service Marketplace at service.sap.com/securityguide

Implementation The master guide is the starting point for implementing an SAP solution. It lists the required installable units for each business or IT scenario. It provides scenario-specific descriptions of preparation, execution, and follow-up of an implementation. It also provides references to other documents, such as installation guides, the technical infrastructure guide and SAP Notes.

Target group:

Technology consultants

Project teams for implementations

Current version:

On SAP Service Marketplace at service.sap.com/instguides

The installation guide describes the technical implementation of an installable unit, taking into account the combinations of operating systems and databases. It does not describe any business-related configuration.

Target group:

Technology consultants

Project teams for implementations

Current version:

On SAP Service Marketplace at service.sap.com/instguides

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Configuration Documentation in SAP Solution Manager – SAP Solution Manager is a life-cycle platform. One of its main functions is the configuration of business scenarios, business processes, and implementable steps. It contains Customizing activities, transactions, and so on, as well as documentation.

Target group:

Technology consultants

Solution consultants

Project teams for implementations

Current version:

In SAP Solution Manager

The Implementation Guide (IMG) is a tool for configuring (Customizing) a single SAP system. The Customizing activities and their documentation are structured from a functional perspective. (In order to configure a whole system landscape from a process-oriented perspective, SAP Solution Manager, which refers to the relevant Customizing activities in the individual SAP systems, is used.)

Target group:

Solution consultants

Project teams for implementations or upgrades

Current version:

In the SAP menu of the SAP system under Tools Customizing IMG

Production Operation The technical operations manual is the starting point for operating a system that runs on SAP NetWeaver, and precedes the application operations guides of SAP Business Suite. The manual refers users to the tools and documentation that are needed to carry out various tasks, such as monitoring, backup/restore, master data maintenance, transports, and tests.

Target group:

System administrators

Current version:

On SAP Service Marketplace at service.sap.com/instguides

The application operations guide is used for operating an SAP application once all tasks in the technical operations manual have been completed. It refers users to the tools and documentation that are needed to carry out the various operations-related tasks.

Target group:

System administrators

Technology consultants

Solution consultants

Current version:

On SAP Service Marketplace at service.sap.com/instguides

Upgrade The upgrade master guide is the starting point for upgrading the business scenarios and processes of an SAP solution. It provides scenario-specific descriptions of preparation, execution, and follow-up of an upgrade. It also refers to other documents, such as upgrade guides and SAP Notes.

Target group:

Technology consultants

Project teams for upgrades

Current version:

On SAP Service Marketplace at service.sap.com/instguides

The upgrade guide describes the technical upgrade of an installable unit, taking into account the combinations of operating systems and databases. It does not describe any business-related configuration.

Target group:

Technology consultants

Project teams for upgrades

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Current version:

On SAP Service Marketplace at service.sap.com/instguides

Release notes are documents that contain short descriptions of new features in a particular release or changes to existing features since the previous release. Release notes about ABAP developments are the technical prerequisite for generating delta and upgrade Customizing in the Implementation Guide (IMG).

Target group:

Consultants

Project teams for upgrades

Current version:

On SAP Service Marketplace at service.sap.com/releasenotes

In the SAP menu of the SAP system under Help Release Notes (only ABAP developments)

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