13.08.20071 TETRA für Versorgungsunternehmen München, 27. Mai 2009.
SAPs Roadmap für das digitale Versorgungsunternehmen · SAP S/4HANA Roadmap for Utilities On...
Transcript of SAPs Roadmap für das digitale Versorgungsunternehmen · SAP S/4HANA Roadmap for Utilities On...
PUBLIC
Dr. Stefan Engelhardt, Vice President Industry Business Unit Utilities, SAP SEOktober 2019
SAPs Roadmap für das digitaleVersorgungsunternehmen
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Die Informationen in dieser Präsentation sind vertraulich und urheberrechtlich geschützt und dürfen nicht ohneGenehmigung von SAP offengelegt werden. Diese Präsentation unterliegt weder Ihrem Lizenzvertrag noch einer anderenService- oder Subskriptionsvereinbarung mit SAP. SAP ist in keiner Weise verpflichtet, in dieser Präsentation oder einemdazugehörigen Dokument dargestellte Geschäftsabläufe zu verfolgen oder hierin wiedergegebene Funktionen zu entwickelnoder zu veröffentlichen.Diese Präsentation oder jedes dazugehörige Dokument über die Strategie von SAP und mögliche zukünftige Entwicklungen,Ausrichtungen und Funktionen von Produkten und/oder Plattformen kann von SAP jederzeit aus beliebigen Gründen ohnevorherige Ankündigung geändert werden. Die Informationen in dieser Präsentation stellen keinerlei Zusage, Versprechenoder rechtliche Verpflichtung zur Auslieferung von Materialien, Code oder Funktionen dar. Diese Präsentation wird ohnejegliche Gewähr, weder ausdrücklich noch stillschweigend, bereitgestellt. Dies gilt insbesondere, hinsichtlich derGewährleistung der Marktgängigkeit und der Eignung für einen bestimmten Zweck sowie für die Gewährleistung derNichtverletzung geltenden Rechts. Diese Präsentation dient zu Informationszwecken und darf nicht in einen Vertrageingebunden werden. SAP übernimmt keine Verantwortung für Fehler oder Unvollständigkeiten in dieser Präsentation, essei denn, solche Schäden wurden von SAP vorsätzlich oder grob fahrlässig verursacht. Sämtliche vorausschauendenAussagen unterliegen verschiedenen Risiken und Unsicherheiten, durch die die tatsächlichen Ergebnisse von denErwartungen abweichen können.Die vorausschauenden Aussagen geben die Sicht zu dem Zeitpunkt wieder, zu dem sie getätigt wurden. Dem Leser wirdempfohlen, diesen Aussagen kein übertriebenes Vertrauen zu schenken und sich bei Kaufentscheidungen nicht auf sie zustützen.
Disclaimer
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SAPs 4 Investionschwerpunkte für die Versorgungswirtschaft
SAP S/4HANAfor Utilities
SAP C/4HANA for Utilitiesü SAP Sales Cloudü SAP Service Cloudü SAP Marketing Cloudü SAP Commerce Cloudü SAP Subscription Billing
IoT / SAP Leonardo for Utilitiesü SAP Cloud for Energyü Energy Analysisü Energy- and Measurement Data
Managementü Digital Enterprise Asset Managementü Blockchain for Utilities
ü SAP for UtilitiesIntegration with SAPS4/HANA
ü New User Interface(SAP Fiori)
ü IS-U aaS
SAP Cloud for UtilitiesSAP Cloud for Utilities
CustomerEngagement(SAP C/4HANA)
IoTIntegration
(SAP Leonardo)
ü Operational Analyticsü Process Simplificationü Process Automatization /
Machine Learningü SAP S/4HANA Customer
Management
ü End-to-End SaaS Utilities Portfolio
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SAP S/4HANA Roadmap for UtilitiesOn Premise Edition
Q1/2016
SAP ERP EhP 8Continuous
Improvements onSAP HANA
andAny DB
Wartung und kontinuierlicheWeiterentwicklung bis 2025
November2015
S/4Enterprise
Management
SAP forUtilities
Enablement
Q2/2016
S/4HANA1511FPS02
AnalyticalContent for
DeviceManagement,
Billing &Invoicing
Q2/2015
SAPS/4HANAFinance
1503
Q3/2019
S/4HANA1809
Fiori Apps
CustomerManagement
SAP Business Suite
Q4/2016
S/4HANA1610
IntegrationSAP MCF
AnalyticalContent
Q3/2017
S/4HANA1709
Fiori Apps
Q3/2013Full
SAP BusinessSuite
On SAP HANAand Any DB
Q3/2014
SAP SimpleFinance 1.0
exclusive onSAP HANA
Q2/2017
SAP ERPEhP 8 – SP6
ContinuousImprovements
Q2/2019
S/4HANA1709FPS02
CustomerManagement
Q3/2019
S/4HANA1909
MachineLearning
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M
BillingExpert
ServiceTechnician
Backoffice Agent forInstallationProcesses
Backoffice Agent forInspectionProcesses
Call Center Agent FrontOffice (1st Level)
Energy DataSpecialist
AccountsReceivableAccountant
UtilityCompany
MeteringExpert
Agent CustomerService(2nd level)
BillingExpertGrid Usage
MeterReader Device
Inspector
S/4HANA UtilitiesKonsequent neu gestaltes User Interface
User Roles for Utilities
Verbesserte Usability und Effizienzsteigerung mit SAP Fiori – rollenbasiertes,personalisierbares Benutzeroberflächenkonzept stellt den Anwender in denMittelpunkt
Object PageShows all facets of a single
business objects
List ReportAllows users to filter and work
with large amount of data
Overview PageImmediate domain-specific
insight on that needs actions
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SAP S/4HANA Analytics Utilities
Persistency
Modelling
Visualization
Access
Database tables on SAP HANA
ABAP-CDS-Models(for analytical and transactional purposes)
SAP Fiori UIanalytical apps, reports, KPIs,… delivered as part of
SAP S/4HANA, extensible by the customer
Odata services Transientanalytical queries
SAP Analyticsaccess SAP S/4HANA data directly via
Transient analytical queries
SAP S/4HANA
SAP BW/4HANA(for seamlessly extending transactions with data
warehousing workflows)
Database tables on SAP HANA
Intelligent Technologies
Metering Billing Invoicing ContractAccountingMaster Data
ü Meter Reading Documents Analysis- How many meter reading results are missing?
- How many plausible meter reading results exist?
- How many implausible meter reading results
exist?
- How many meter reading documents exist?
ü Missing Meter Reading Order Analysis- How many meter reading orders are missing for a
scheduled meter reading date?
ü Scheduled Reading-Relevant Utilities
Register Analysis- How many meter readings are scheduled?
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Erste Machine-Learning-Funktionalität in SAP S/4HANA for Utilitiesverfügbar mit S/4HANA 1909
Database /TechnologyOrder
CreationOrder
DownloadMeter ReadingResult Upload Billing Invoicing …
…
Meter ReadingOrder
BillingOrder
Meter ReadingResult
BillingDocument
InvoicePrintout
InvoicingDocument
Meter Data Specialist (Utilities) Billing Specialist (Utilities)
……
UnplausibleAblesungen
AusgesteuerteAbrechnungs-
belege
AusgesteuerteFakturabelege
UtilitiesContract
blockedblocked
Errors Errors
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S/4HANA Utilities for Customer ManagementCRM IC in S/4HANA - das zentrale Cockpit für den Kundenservice
HarmonisiertesDaten-ModellBest of IS-U +
CRM for Utilities
Middleware
HANADigital Core
UN
IFIE
DBA
CK
OFF
ICE
SAP S/4HANA Utilitiesfor Customer Management
HANA
Utilities
Add-On zu S/4HANAverfügbar seit 1709 SP01
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1. This is the current state of planning and may be changed by SAP at any time without notice.
2020 – Produktausrichtung 1
S/4HANA add-ons für den deutschen MarktProdukt Roadmap Überblick – Schlüssel-Innovationen
SAP S/4 HANA Utilities forintelligent metering of Germanenergy – Stufe 1
SAP S/4 HANA Utilities for Germanbilling enhancements – Stufe 1§ Billing of meter operation services –
Stufe 1
SAP S/4HANA Utilities for EEGbilling of German electricity
SAP S/4HANA Utilities master dataupdates option for Germany
SAP S/4 HANA Utilities forintelligent metering of Germanenergy – Stufe 2
SAP S/4 HANA Utilities for Germanbilling enhancements – Stufe 2§ Billing of meter operation services –
Stufe 2
SAP S/4HANA Grid Usage Billingfor German Energy Utilities
SAP S/4 HANA Utilities for Germanbilling enhancements – Stufe 3§ Billing of overtake and undertake
quantities
SAP S/4HANA add-ons fürDeutschland§ Kontinuierliche Innovationen
Neueste Innovationen 2019 – Geplante Innovationen1 2021 – Produktvision 1
SAP Labs Vorschau
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S/4HANA Adoption (Q3/2019)
>6.500S/4HANAcustomersglobally
>6.500S/4HANAcustomersglobally
>190 S/4HANAUtilities ERPcustomers in> 40 countries
>190 S/4HANAUtilities ERPcustomers in> 40 countries
>60 S/4HANAUtilities IS-Ucustomers in 27countries
>60 S/4HANAUtilities IS-Ucustomers in 27countries
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SAP for Utilitiesweitere Details zur S/4HANA Roadmap im
aktuellenRoadmap Document
www.sap.com/products/roadmaps.html
12PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is providedwithout a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
• Fokus auf Multi-Service-Utilities(Commodity +Non-commodityProdukte)
• EigenständigeE2E-Lösung,wahlweise auch inHybrid-Szenarienmit IS-U aufS4HANA nutzbar
• WeiterhinnachhaltigeInvestitionen inIS-U auf S/4HANA
Integration ContentSAP Cloud Platformhttps://api.sap.com/
APIs
SAP Cloud for Utilities - ganzheitliches SaaS-Portfolio als vollständigeAlternative ODER teilweise Ergänzung für SAP S/4HANA Utilities OP
CRMCRM (Sales, CustomerService, Marketing) Meter Reading
Device Management
Energy Data Mgmt.
Intercompany Data Exchange – IDEX Add-Ons required for dedicated markets
Billing Invoicing ContractAccounting (FI-CA)
SAP for Utilities On Premise Portfolio(On Premise/HEC/Single Tenant)
SAP Cloud for Utilities Portfolio (SaaS) CLOUD
APIs
bSAP
ServiceCloud
SAP Cloudfor Energy
SAPSubscription
Billing &SAP Invoicing
and Contract Acc
SAPCloud for
MarketCommunication
SAPCommerce
Cloud
SAPSalesCloud
SAPDigital Asset
Mgmt forUtilities
SAPMarketing
Cloud
Platform Services
13PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀS/4H
ANA
Util
ities
SAP
Clo
udfo
rUtil
ities
2018 2019 2020 2021
§ Machine learning: implausible meter readingresults and outsorted billing documents
§ Integration with SAP S/4HANA Cloud forcontract accounting and invoicing
§ Product simplification§ Integration with SAP Commerce Cloud§ Billing enhancements§ Customer management: replication-free and
harmonized master data/sales for residentialcustomers
§ SAP Fiori apps for billing specialists (utilities)and meter data specialists (utilities)
§ Machine learning application for businessprocess exceptions and for guidance of usersin SAP Fiori apps
§ Further integration of SAP S/4HANA Utilitieswith cloud solutions from SAP
§ Customer management: sales for commercialand industrial customers/scope round-up
§ Machine learning application forbusiness process exceptions and forguidance of users in SAP Fiori apps
§ Further integration of SAP S/4HANAUtilities with cloud solutions from SAP(customer and energy focus)
§ Analysis of meter reading§ SAP Fiori app for billing specialists
(utilities)§ Integration with
SAP Marketing Cloud§ Customer management – enabling
service in the interaction center
SAP Cloudfor Energy 1.0
C/4 HANA forUtilities:
Offer-to-Cash (noncommodity products &service); Commerce
SAP Cloud forEnergy 2.X
C/4 HANAfor Utilities:
Marketing, Service,Commerce; Product
Definition and Bundling
SAP Cloud forEnergy 3.X
S/4HANA Cloudfor Contract Acc.
and InvoicingMarket
Communication
C/4 HANA for Utilities:Self Services and Chatbots,
Marketing, Order Orchestration,Fulfilment of Complex Services
SAP Cloud forEnergy 4.X
C/4 HANAfor Utilities:
Subscription Billing forCommodity Products; Next-based
action for customer service
Full Multi-Tennant Edition
MarketCommunication
SAP Cloudfor Asset
https://roadmaps-a60d4e964.dispatcher.hana.ondemand.com/index.html#/
SAPs bi-modale Entwicklungs-Roadmap für die Versorgungswirtschaft
Kontakt:
Dr. Stefan EngelhardtVice President, Industry Business Unit Utilities, [email protected]
Vielen Dank
© 2019 SAP SE or an SAP affiliate company. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission ofSAP SE or an SAP affiliate company.
The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and itsdistributors contain proprietary software components of other software vendors. National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation orwarranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials.The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warrantystatements accompanying such products and services, if any. Nothing herein should be construed as constituting an additionalwarranty.
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