Sense - hetas.co.uk€¦ · installatievoorschriften engebruiksaanwijzing houtkachel...

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INSTALLATIEVOORSCHRIFTEN EN GEBRUIKSAANWIJZING HOUTKACHEL INSTALLATION INSTRUCTIONS AND OPERATING MANUAL WOOD STOVE INSTALLATION ET MODE D’EMPLOI POELE A BOIS EINBAUANLEITUNG UND GEBRAUCHSANWEISUNG HOLZ-FEUERSTÄTTE INSTRUCCIONES DE INSTALACIÓN Y USO ESTUFA DE LEÑA REQUISITI PER L'INSTALLAZIONE E ISTRUZIONI PER L'USO STUFA A LEGNA MONTERINGS- OG BRUKSANVISNING PEISOVN Sense 100 Sense 103 Sense 200 Sense 203 Sense 300 Sense 303 Sense 400 Sense 403 Sense 03.27127.100 - 10-2014

Transcript of Sense - hetas.co.uk€¦ · installatievoorschriften engebruiksaanwijzing houtkachel...

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INSTALLATIEVOORSCHRIFTEN  EN GEBRUIKSAANWIJZING HOUTKACHELINSTALLATION INSTRUCTIONS AND OPERATINGMANUAL WOOD STOVEINSTALLATION ET MODE D’EMPLOI POELE A BOISEINBAUANLEITUNG UND GEBRAUCHSANWEISUNG HOLZ-FEUERSTÄTTEINSTRUCCIONES DE INSTALACIÓN Y USO ESTUFA DE LEÑAREQUISITI PER L'INSTALLAZIONE E ISTRUZIONI PER L'USO STUFA A LEGNAMONTERINGS- OG BRUKSANVISNING PEISOVN

Sense 100 Sense 103 Sense 200 Sense 203

Sense 300 Sense 303 Sense 400 Sense 403

Sense

03.27127.100 - 10-2014

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Table of contentsIntroduction 3Performance declaration 4Performance declaration 6Performance declaration 8Safety 10Installation requirements 10General 10Flue 10Room ventilation 11Floor and walls 11Product description 12Installation 13General preparation 13Preparing the connection to the flue 14Preparing the outside air connection 15Installing and connecting 15Use 16First use 16Fuel 16Lighting 16Maximum amount of wood 17Burning wood 18Controlling combustion air 19Extinguishing the fire 19Removing ash 19Fog andmist 20Resolving problems 20Maintenance 20Flue 20Cleaning and other regularly maintenance 20Sense spare parts 23Appendix 1: Technical data 24Appendix 2: Dimensions 25Appendix 3: Distance from combustiblematerial 33Appendix 4: Diagnosis diagram 38Index 39

2 Subject to change because of technical improvements

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IntroductionDear user,By purchasing this heating appliance from DOVREyou have selected a quality product. This product ispart of a new generation of energy-efficient and envir-onmentally-friendly heating appliances. These appli-ances make optimum use of convection heat as wellas thermal radiation (radiant heat).

Your DOVRE appliance has beenmanufacturedwith state-of-the-art production equipment. In theunlikely event of amalfunction, you can alwaysrely on DOVRE for support and service.

The appliance should not bemodified; pleasealways use original parts.

The appliance is intended for use in a living room. Itmust be hermetically connected to a properly work-ing flue.

We advise you have the appliance installed by anauthorized and competent installer.

DOVRE cannot be held liable for any problems ordamage resulting from incorrect installation.

Observe the following safety regulations wheninstalling and using the appliance.

In this manual, you can read how the DOVRE heatingappliance can be installed, used andmaintainedsafely. Should you require additional information ortechnical data, or should you experience an install-ation problem, please first contact your supplier.

© 2014 DOVRE NV

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Performance declarationIn accordance with construction products regulation 305/2011

No. 033-CPR-2013

1. Unique identification code of the product type:

Sense 100 - 200 / 4.9 kW

2. Type, batch or serial number or other form of identification for the construction product, as pre-scribed in article 11, subsection 4:

Unique serial number.

3. Intended use for the construction product, in accordance with the applicable harmonised technicalspecification, as specified by the producer:

Stove for solid fuel without production of warm water in accordance with EN 13240.

4. Name, registered trade name or registered trademark and contact address of the producer, as pre-scribed in article 11, subsection 5:

Dovre N.V. Nijverheidsstraat 18 2381Weelde Belgium.

5. If applicable, name and contact address for the authorised whose mandate covers the tasks spe-cified in article 12, subsection 2:

-

6. The system or systems for the assessment and verification of the performance durability of the con-struction product, specified in appendix V:

System 3

7. If the performance declaration refers to a construction product that falls under a harmonised stand-ard:

The appointed agency ARGB/KVBG, registered under the number 2013, has performed a type test under sys-tem 3 and has issued the test report no. H20130113.

8. If the performance declaration concerns a construction product for which a European technicalassessment is issued:

-

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9. Declared performance:

The harmonised norm EN 13240:2001/A2 ;2004/AC :2007

Essential characteristics Performance Wood

Fire safety

Fire resistance A1

Distance from combustible materialMinimum distance inmmRear: 300Side: 500

Risk of glowing particles falling out Conform

Emission of combustion products CO: 0.18% (13%O2)

Surface temperature Conform

Electrical safety -

Ease of cleaning Conform

Maximum operating pressure -

Flue gas temperature at nominal output 247℃

Mechanical resistance (carrying weight of chimney) Not determined

Nominal output 4.9 kW

Efficiency 79.5%

10. The performance of the product described in points 1 and 2 conform with the performance reportedin point 9.

This performance declaration is supplied under the exclusive responsibility of the producer specifiedin point 4:

01/10/2013Weelde TomGehemCEO

Due to continuous product improvement, the supplied appliance specifications may vary from the description inthis brochure without prior notice having been given.

DOVRE N.V.Nijverheidsstraat 18 Tel : +32 (0) 14 65 91 91B-2381Weelde Fax : +32 (0) 14 65 90 09Belgium E-mail : [email protected]

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Performance declarationIn accordance with construction products regulation 305/2011

No. 032-CPR-2013

1. Unique identification code of the product type:

Sense 100 - 200 / 7 kW

2. Type, batch or serial number or other form of identification for the construction product, as pre-scribed in article 11, subsection 4:

Unique serial number.

3. Intended use for the construction product, in accordance with the applicable harmonised technicalspecification, as specified by the producer:

Stove for solid fuel without production of warm water in accordance with EN 13240.

4. Name, registered trade name or registered trademark and contact address of the producer, as pre-scribed in article 11, subsection 5:

Dovre N.V. Nijverheidsstraat 18 2381Weelde Belgium.

5. If applicable, name and contact address for the authorised whose mandate covers the tasks spe-cified in article 12, subsection 2:

-

6. The system or systems for the assessment and verification of the performance durability of the con-struction product, specified in appendix V:

System 3

7. If the performance declaration concerns a construction product that falls under a harmonised norm:

The appointed KVBG instance, registered under the number 2013, has performed a type test under system 3and has issued the test report no. H20130112.

8. If the performance declaration concerns a construction product for which a European technicalassessment is issued:

-

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9. Declared performance:

The harmonised norm EN 13240:2001/A2 ;2004/AC :2007

Essential characteristics Performance Wood

Fire safety

Fire resistance A1

Distance from combustible materialMinimum distance inmmRear: 300Side: 500

Risk of glowing particles falling out Conform

Emission of combustion products CO: 0.07% (13%O2)

Surface temperature Conform

Electrical safety -

Ease of cleaning Conform

Maximum operating pressure -

Flue gas temperature at nominal output 274 °C

Mechanical resistance (carrying weight of chimney) Not determined

Nominal output 7 kW

Efficiency 80.0%

10. The performance of the product described in points 1 and 2 conform with the performance reportedin point 9.

This performance declaration is supplied under the exclusive responsibility of the producer specifiedin point 4:

01/10/2013Weelde TomGehemCEO

Due to continuous product improvement, the supplied appliance specifications may vary from the description inthis brochure without prior notice having been given.

DOVRE N.V.Nijverheidsstraat 18 Tel : +32 (0) 14 65 91 91B-2381Weelde Fax : +32 (0) 14 65 90 09Belgium E-mail : [email protected]

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Performance declarationIn accordance with construction products regulation 305/2011

No. 041-CPR-2014

1. Unique identification number of the product type:

Sense 300 - 400 / 9 kW

2. Type, batch or serial number or other form of identification for the construction product, as pre-scribed in article 11, subsection 4:

Unique serial number.

3. Intended use for the construction product, in accordance with the applicable harmonised technicalspecification, as specified by the producer:

Stove for solid fuel without production of warm water in accordance with EN 13240.

4. Name, registered trade name or registered trademark and contact address of the producer, as pre-scribed in article 11, subsection 5:

Dovre N.V. Nijverheidsstraat 18 2381Weelde Belgium.

5. If applicable, name and contact address for the authorised whose mandate covers the tasks spe-cified in article 12, subsection 2:

-

6. The system or systems for the assessment and verification of the performance durability of the con-struction product, specified in appendix V:

System 3

7. If the performance declaration refers to a construction product that falls under a harmonised stand-ard:

The appointed agency ARGB/KVBG, registered under the number 2013, has performed a type test under sys-tem 3 and has issued the test report no. H20140117.

8. If the performance declaration concerns a construction product for which a European technicalassessment is issued:

-

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9. Declared performance:

The harmonised norm EN 13240:2001/A2 ;2004/AC :2007

Essential characteristics Performance Wood

Fire safety

Fire resistance A1

Distance from combustible materialMinimum distance inmmRear: 400Side: 500

Risk of glowing particles falling out Conform

Emission of combustion products CO: 0.08% (13%O2)

Surface temperature Conform

Electrical safety -

Ease of cleaning Conform

Maximum operating pressure -

Flue gas temperature at nominal output 216 °C

Mechanical resistance (carrying weight of chimney) Not determined

Nominal output 9 kW

Efficiency 80%

10. The performance of the product described in points 1 and 2 conform with the performance reportedin point 9.

This performance declaration is supplied under the exclusive responsibility of the producer specifiedin point 4:

01/10/2013Weelde TomGehemCEO

Due to continuous product improvement, the supplied appliance specifications may vary from the description inthis brochure without prior notice having been given.

DOVRE N.V.Nijverheidsstraat 18 Tel : +32 (0) 14 65 91 91B-2381Weelde Fax : +32 (0) 14 65 90 09Belgium E-mail : [email protected]

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SafetyPlease note: All safety regulations must becomplied with strictly.

Please read carefully the instructions suppliedwith the appliance for installation, use andmaintenance before using the appliance.

The appliancemust be installed in accordancewith the legislation and requirements applic-able in your country.

All local regulations and the regulations relatingto national and European standards must beobserved when installing the appliance.

The appliance should preferably be installed byan authorised installer. Installers will be awareof the applicable regulations and requirements.

The appliance is designed for heating pur-poses. All surfaces, including the glass andconnecting tube, can become very hot (over100°C)! When operating, use a so-called "coldhand" or an oven glove.

Ensure that the appliance is adequatelyguarded if young children, disabled people, theelderly or animals are present in the vicinity.

Safety distances from flammablematerialsmust be strictly adhered to.

Do not place any curtains, clothes, laundry orother combustible materials on or near the appli-ance.

When in use, do not use flammable or explos-ive substances in the vicinity of the appliance.

Avoid chimney fires by having the chimneyswept regularly. Never burn wood with the dooropen.

In the event of a chimney fire: close all theappliance's air inlets and alert the fire service.

If the glass in the appliance is broken orcracked, it must be replaced before the stoveis used again.

Do not exert force on the door, do not allow chil-dren to pull on the opened door, never stand orsit on the opened door and do not place heavy

objects on the door. This is to avoid the pos-sibility of the appliance tipping.

Ensure that there is adequate ventilation in theroom in which the appliance is installed. If vent-ilation is insufficient, combustion will be incom-plete whereby in toxic gases can spreadthrough the room. See the chapter "Installationrequirements" for more information on vent-ilation.

InstallationrequirementsGeneral

The appliancemust be connected tightly to a well-functioning flue.

For connectionmeasurements: see "Technicaldata" appendix.

Ask the fire service and/or your insurance com-pany about any specific requirements and reg-ulations.

FlueThe flue is needed for:

Removal of combustion gases via natural draught.

As the warm air in the flue or chimney is lighterthan the outside air, it rises.

Air intake, needed for the combustion of fuel in theappliance.

A poorly-functioning flue or chimney can cause smoketo escape into the room when the door is opened.Damage caused by smoke emissions into the room isnot covered by the warranty.

Do not connect multiple appliances (such as aboiler for central heating) to the same flue,unless local or national regulations allow this.In the event of two connections ensure that thedifference in height between the connections isno less than 200mm.

Ask your installer for advice regarding the flue. Referto the European norm EN13384 for a correct cal-culations for the flue.

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The fluemust satisfy the following requirements:

The flue or chimney must bemade of fire-resistantmaterial, preferably ceramics or stainless steel.

The flue or chimney must be airtight and well-cleaned and guarantee sufficient draught.

A draught/vacuum of 15 - 20 Pa during normaloperation is ideal.

Starting from the flue spigot, the fluemust run asvertically as possible. Changes in direction andhorizontal pieces disrupt the outward flow of com-bustion gases andmay cause soot deposits.

To prevent combustion gases from cooling downtoomuch, which reduces the draught, ensure thatthe interior diameter is not too big.

The flue or chimney should ideally have the samediameter as the connection collar.

For nominal diameter: see "Technical data"appendix. If the smoke channel is well insu-lated, the diameter may be slightly bigger (up to2x the section of the connection collar).

The section (area ) of the smoke channel must beconstant. Wider segments and (in particular) nar-rower segments disrupt the outward flow of com-bustion gases.

In fitting a cover plate/exhaust cap to the flue:make sure that the cover does not restrict the flueoutlet and that the cap does not impede the out-ward flow of combustion gases.

The fluemust end in a zone that is not affected bysurrounding buildings, trees or other obstacles.

The flue outside the housemust be insulated.

The flue should be at least 4metres high.

As a rule of thumb: 60 cm above the ridge of theroof.

If the ridge of the roof is more than 3metres fromthe flue: use themeasurements given in the fol-lowing figure. A = the highest point of the roofwithin a distance of 3metres.

Room ventilationFor good combustion, the appliance needs air (oxy-gen). This air is supplied via adjustable air inlets fromthe area in which the appliance is installed.

If ventilation is insufficient, combustion will beincomplete, whichmay lead toxic gases tospread through the room.

As a rule of thumb, the air supply should be5.5 cm²/kW. Extra ventilation is needed when:

The appliance is in a well-insulated area.

There is mechanical ventilation, for example a cent-ral extraction system or an extraction hood in anopen kitchen.

You can provide extra ventilation by having a vent-ilation louvre fitted on the outside wall.

Make sure that other air consuming appliances (suchas tumble-driers, other heating appliances or a bath-room fan) have their own supply of outside air, or areswitched off when you use the appliance.

You can also connect the appliance to an out-side air supply. A connection kit is supplied forthis purpose. This makes additional ventilationunnecessary.

Floor and wallsThe floor on which the appliance is placedmust havesufficient bearing capacity. The weight of the appli-ance is given in the appendix “Technical Dataappendix”.

Protect flammable flooring from heat radiationby means of a fireproof protective plate. See

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the appendix "Distance from combustiblematerial".

Remove combustible material such as lino-leum, carpets/rugs and similar materials belowthe fireproof protective plate.

Keep sufficient distance between the appli-ance and combustible materials such aswooden walls and furniture.

The connecting tube also radiates heat. Ensurethat there is sufficient distance or a shieldbetween the connecting tube and combustiblematerial.The rule of thumb for a single-walled tube is adistance of 3x the diameter. If a lining shell isfitted around the tube, a distance of 1x the dia-meter is permissible.

Carpets and rugs must be at least 80 cm awayfrom the fire.

Use a fireproof floor plate to protect a flam-mable floor from any ash whichmay fall in frontof the stove. The floor plate must comply withnational standards.

For the dimensions of the fireproof protectiveplate: see the appendix "Distance from com-bustible material".

For further requirements with respect to firesafety, see the appendix "Distance from com-bustible material".

Product description

1. Connection collar

2. Door

3. Side glass

4. Latch

5. Air slide

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Door lockThe appliance is supplied with the latch button (4)installed. The door is opened by pressing in the latchbutton. As the latch button becomes warm during use,a glove has been supplied which you can use to pro-tect your hand.

InstallationGeneral preparation

Please check the appliance immediately after deliv-ery for damage during transport or any other dam-age or defects. The appliance is attached to thepallet with screws at the bottom.

If you detect transport damage or any otherdamage or defects, do not use the applianceand notify the supplier.

Remove removable parts (fire-resistant innerplates, fire grate, top plate, ashtray) from the appli-ance before starting installation.

It is easier to move the appliance and to avoiddamage if the removable parts have beenremoved.

Note the location of the removable parts, sothat you can re-position the parts in the correctplace later on.

09-20021-011

1

2

3

1. Open the door; see the following figure:

09-20021-012

2. Remove the fire-resistant inner plates; see the fol-lowing figure:

a. First remove the baffle plate (09).

The baffle plate is attached at the top with ametal clip. This is to avoid damage duringtransit.

b. Remove the inner plates (10), (11), (07) and(08) at the side and at the back.

c. Remove the fire basket at the side (02) and(03) and at the front (04), (05) and (06).

d. Remove the grate and the ash pan (01) and(12).

Vermiculite inner plates are light and tendto be ochrous in colour on delivery. Theyinsulate the combustion chamber to boostcombustion.

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Removable internal parts01 base plate02 fire basket right rear03 fire basket left rear04 fire basket right05 fire basket left06 fire basket07 side inner plate right rear08 side inner plate left rear09 baffle plate inner plate10 side inner plate right11 side inner plate left12 ash pan

Preparing the connection tothe flueWhen connecting the appliance to the flue, you canchoose to connect to the top or to the rear of the appli-ance

An optional heat shield is available. By using this heatshield you can reduce the distance to the combustiblematerial. See appendix "Distance from combustiblematerial". For a rear connection the escape plateneeds to be removed. You can do this with the assist-ance of a screwdriver (1); see following figure.

09-20021-014

1

Fitting the heat shieldTo fit the optional heat shield, proceed as follows:

1. Screw 2M6 studs (1) with spacer (2) to the rearwall.

2. Place the heat shield (3) and screw into place with2M6 flanged cap screws (4), see following figure.

12

09-20021-023

34

Connecting to the topAs standard, the appliance is delivered with the con-nection collar fitted for a connection at the top, see fol-lowing figure.

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09-20021-015

2

1

Connecting to the rearFor a connection to the rear, the position of the con-nection collar needs to be changed. The connectioncollar is attached with 2M8 nuts (key 13). Proceed asfollows:

1. First remove the baffle plate.

2. Unscrew the nuts and remove the connection col-lar.

Check that the sealing tape on the contact sur-face is not damaged. Replace the sealing tapeif it is damaged.

3. Place the connection collar turned 180° withrespect to its original position; see next figure.

09-20021-016

2

1

4. Fit the connection collar with the 2M8 nuts.

5. Replace the baffle plate.

Preparing the outside airconnectionIf the appliance is installed in a room with insufficientventilation, you can install the outside air connectingkit to the appliance.

The air supply tube is 100mm in diameter. If the tubeis smooth, it may be no longer than 12metres. Ifaccessories such as bends are used, themaximumlength (12m)must be reduced by 1m for each access-ory used.

Outside air connection via the wall1. Make an opening in the wall (see the appendix,

"Measurements", for the correct position of theopening).

2. Close the air connection hermetically to the wall.

Installing and connecting1. Position the appliance in the correct place, and

make sure it is level. The appliance is designedwith adjustable feet, whichmay already bemoun-ted on the appliance or be included. Use theseadjustable feet so that the appliance can be placedperfectly level.

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09-20021-017

1

2. Connect the appliance to the flue hermetically.

3. For outside air supply connection: connect the out-side air supply to the connection kit which is fittedto the appliance.

4. Re-position all removed parts to the correct placesin the appliance.

Never use the appliance without the fire-res-istant inner plates.

The appliance is now ready for use.

UseFirst useWhen you use the appliance for the first time, makean intense fire and keep it going for a good few hours.This will cure the heat-resistant paint finish. This mayresult in some smoke and odours. You could open win-dows and doors for a while in the area in which theappliance is located.

FuelThis appliance is only suitable for burning naturalwood; sawn and chopped wood that is sufficiently dry.

Do not use other fuels, as they can cause seriousdamage to the appliance.

The following fuels may not be used as they pollutethe environment, and because they heavily pollute theappliance and flue, whichmay lead to a chimney fire:

Treated wood, such as scrap wood, painted wood,impregnated wood, preserved wood, plywood andchipboard.

Plastics, scrap paper and domestic waste.

WoodHardwood, such as oak, beech, birch and fruit treewood is the ideal fuel for your stove. This type ofwood burns slowly with calm flames. Softwoodcontains more resins, burns faster and sparksmore.

Use seasoned wood that contains nomore than20% moisture. The wood should have beenseasoned for at least 2 years. Wood with amois-ture content of 20% provides 4.2 kWh per kg wood.Wood with amoisture content of 15% provides 4.4kWh per kg wood. Freshly felled wood has amois-ture content of 60% and only provides 1.6 kWh perkg wood.

Saw the wood to size and split it while it is stillfresh. Fresh wood is easier to split, and split wooddries more easily. Store the wood under a roofwhere the wind has free access.

Do not use dampwood. Damp logs do not produceheat as all the energy is used in the evaporation ofmoisture. This will result in a lot of smoke and sootdeposits on the appliance door and in the flue. Thewater vapour will condense in the appliance andcan leak away through chinks in the stove, causingblack stains on the floor. It may also condense inthe chimney and form creosote. Creosote is ahighly flammable compound andmay cause a chim-ney fire.

LightingYou can check whether the flue has sufficient draughtby lighting a ball of paper above the baffle plate. A coldflue often has insufficient draught and consequently,some smokemay escape into the room instead of upthe chimney. You can avoid this problem by lightingthe fire as described below.

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1. Stack two layers of medium sized logs crosswise.

2. Stack two layers of kindling crosswise on top ofthe logs.

3. Place a firelighter cube in the lower layer of kind-ling and light the cube according to the instructionson the packaging.

4. Close the appliance door and open the primaryand secondary air inlets; see the following figure.

5. Allow the fire develop into a good blaze until thereis glowing bed of charcoal. You can then add fueland adjust the appliance, see the chapter "Stokingwith wood".

09-20021-018

CBA

C:o o o Primary air open (when lighting the stove)o o Secondary air open (glass wash)o Air for post-combustion open

B:o o Secondary air open (glass wash)o Air for post-combustion open

A:o Air for post-combustion open

(never close entirely for proper combustion)

Maximum amount of woodTo stoke continuously at the rated power, woodmustbe added every 45minutes. If you use a smalleramount of wood each time, you can add woodmoreoften. Each stove is designed to work with a specificmaximum amount of wood. If you use a larger quantityof wood, the heat output increases. This can causethe hearth to be overloaded and parts can be dam-aged.

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Allowable amount of fuel when using wood with amoisture content of 15%:

The Sense 4.9 kW can be filled with amaximum of1 kg wood every 45minutes.

The Sense 7 kW can be filled with amaximum of1.5 kg wood every 45minutes.

The Sense 9 kW can be filled with amaximum of1.9 kg wood every 45minutes.

Do not fill the combustion chambermore that one thirdfull, and never fill with wood above the openings forsecondary air.

The Sense 300/400 has an indication line on the backwall. The wood fuel must remain below this indicationline. See next figure.

09.20021.033

Burning woodAfter you have followed the instructions for lighting:

1. Slowly open the door of the appliance.

2. Spread the charcoal evenly across the bottom ofthe stove base.

3. Stack a few logs on the charcoal.

Open stacking

If the logs are stacked openly, the wood will burnquickly as the oxygen can reach each log easily. Ifyou want to use the stove for a short while, make anopen stack.

Compact stacking

If the logs are stacked tightly, the wood will burnmoreslowly as the oxygen can only reach some logs eas-ily. If you want to burn wood for a longer period, makea compact stack.

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4. Close the door of the appliance.

5. Close the primary air inlet and leave the secondaryair inlet open.

Do not fill the appliance by more than a third.

Controlling combustion airThe appliance has various features for air control; seenext figure.

The appliance has one air slide that regulates both theprimary air and the secondary air inlet. If the air slide iscompletely pulled out, the primary and the secondaryair inlet is open. As the air slide is pushed in, theprimary air inlet and then the secondary air inlet isclosed. If the air slide is completely closed, a small airvent remains open to allow for the post-combustionunder the baffle plate.

09-20021-019

1

2

3

The primary air inlet regulates the air under the grate(1).

The secondary air inlet regulates the air for the glass(air wash) (2).

The back wall has permanent vents (3) below thebaffle plate that allow for post-combustion.

AdviceNever burn wood with an open door.

Regularly burn wood with intense roaring fires.

If you burn at a low setting frequently, tar andcreosotemay be deposited in the flue. Tar andcreosote are highly combustible substances.Thicker layers of these substances may catchfire if the temperature in the flue increases sud-denly. By allowing the fire to burn veryintensely regularly, layers of tar and creosotewill disappear.Low intensity fires can also cause tar depositson the stove window and door.When the outside temperature is mild, it is bet-ter to burn wood intensely for a few hoursinstead of having a low intensity fire for a longperiod of time.

Control the air supply using the air vent.

The air inlet not only supplies air to the fire butto the glass as well, so that it does not quicklybecome dirty.

Open the primary air inlet for the time being if the airsupply by the secondary air inlet is inadequate or ifyou want to fan the fire.

Topping up with a few logs regularly is better thanaddingmany logs in one go.

Extinguishing the fireDo not add fuel and just let the fire go out. If a fire isdamped down by reducing the air supply, harmful sub-stances will be released. For this reason, the fireshould be allowed to go out naturally. Keep an eye onthe fire until it has gone out. All air inlets can be closedonce the fire has died completely.

Removing ashAfter wood has been burnt, a relatively small amountof ash remains. This ash bed is a good insulating layerfor the stove base plate and improves combustion. Itis a good idea to leave a thin layer of ash on the stovebase plate.

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The flow of air through the fire plate must not beobstructed, however, and no ashmay be allowed toaccumulate behind a cast-iron inner plate. Removethe excess ash regularly.

1. Open the door of the appliance.

2. Use the scraper supplied to sweep the excess ashinto the ash pan.

3. Using the glove supplied, remove the ash pan andempty it.

4. Replace the ash pan and close the door of theappliance.

Fog and mistFog andmist hinder the flow of flue gases through theflue. Smoke can blow back and cause a stench. If it isnot strictly necessary, it is better not to use the stovein foggy andmisty weather.

Resolving problemsRefer to the appendix "Diagnostic diagram" to resolveany problems in using the appliance.

MaintenanceFollow themaintenance instructions in this chapter tokeep the appliance in good condition.

FlueIn many countries, you are required by law to haveyour chimney checked andmaintained.

At the start of the heating season: have the chim-ney swept by a recognised chimney sweep.

During the heating season and after the chimneyhas not been used for a long time: have the chim-ney checked for soot.

At the end of the heating season: close off the chim-ney and plug with newspaper.

Cleaning and other regularlymaintenance

Do not clean the appliance when it is stillwarm.

Clean the exterior of the appliance with a dry lint-free cloth.

You can clean the appliance interior thoroughly at theend of the heating season:

If necessary, first remove the fire-resistant innerplates. See the chapter "Installation" for instruc-tions on removing and installing the inner plates.

If necessary, clean the air supply ducts.

Remove the baffle plate at the top of the applianceand clean it.

Checking fire-resistant inner platesThe fire-resistant inner plates are consumables thatare subject to wear and tear. Vermiculite inner platesare fragile. Do not knock the inner plates with logs.Check the fire-resistant inner plates frequently andreplace them when necessary.

See the chapter "Installation" for instructions onremoving and installing the inner plates.

20 Subject to change because of technical improvements

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The insulating vermiculite or chamotte innerplates may develop hairline cracks, but thisdoes not affect their performance adversely.

Cast-iron inner plates last a long time if youremove frequently the ash that can accumulatebehind them. If accumulated ash behind thecast-iron plate is not removed, the plate will nolonger be able to dissipate the heat to the sur-roundings and this may cause the plate to warpor crack.

Never use the appliance without the fire-res-istant inner plates.

Cleaning the glassDirt clings less easily to well-cleaned glass. Proceedas follows:

1. Remove dust and loose soot with a dry cloth.

2. Clean the glass with stove glass cleaner:a. Apply stove glass cleaner to a kitchen sponge,

rub down the entire glass surface and give thecleaning agent time to react.

b. Remove the dirt with amoist cloth or kitchentissue.

3. Clean the glass again with a normal glass cleaningproduct.

4. Rub the glass clean with a dry cloth or kitchen tis-sue.

Do not use abrasive or aggressive products toclean the glass.

Wear household gloves to protect your hands.

If the glass in the appliance is broken orcracked, it must be replaced before you canuse appliance again.

Ensure that no stove glass cleaner runsbetween the glass and the cast-iron door.

Enamelled stove maintenanceNever clean the appliance while it is still hot. Themost effective way to clean the enamelled surface ofthe stove is with amild green soap and lukewarmwater. Use as little water as possible, rub the surfacedry and prevent the formation of rust. Wire wool orother abrasives should never be used. Never place a

kettle directly onto an enamelled stove; use a stand toprevent damage.

LubricationAlthough cast-iron is slightly self-lubricating, you willstill need to lubricatemoving parts frequently.

Lubricate themoving parts (such as guide sys-tems,hinge pins, latches and air slides) with heatresistant grease that is available in the specialisttrade.

Touching up damaged paintSmall areas of damaged paint finish can be touched-up with a spray can of special heat-resistant paint,available from your supplier.

Touching up the enamelled surfaceEnamelling is a process carried out by traditional meth-ods, meaning that it is possible that small colour dif-ferences and damagemay occur. The appliancesundergo a visual inspection in the factory, that is tosay, the inspector looks at the surface for a period of10 seconds from a distance of 1metre.Any damage that does not stand out is regarded asOK. A special heat-resistant paint is supplied with theappliance to touch up any minor damage caused dur-ing transport.Apply the heat-resistant paint in thin layers and leaveto dry well before using the appliance.

Some enamel colours are temperature-sensitive. Itcan happen that the colour changes during use.The original colour will return after the appliancehas cooled down.

If enamelled surfaces become very hot, hairlinecracks can occur. This is a normal phenomenonand has no impact on the functioning of the stove.

Ensure that the stove is not overburdened. If itdoes become overburdened then the surfacegets very hot possibly resulting in lasting dam-age to the enamel.

Checking the sealCheck whether the door sealing rope is still in goodcondition and works well. The sealing rope is sub-ject to wear and will need to be replaced over time.

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Check the appliance for air leaks. Close anychinks with stove sealant.

Allow the sealant to harden fully before lightingthe appliance, as any moisture in the sealantwill form bubbles, resulting in a new air leak.

Adjust door closingCheck if the door closes properly. If required, the clos-ing of the door can be set looser or tighter by adjustingthe distance between the locking cam and the door.Proceed as follows:

1. Open the door. The locking cam (2) is now freelyaccessible; see next figure.

2. Unscrew the two screws (1) with which the lock-ing cam is attached.

3. By removing the packing plate (3) behind the lock-ing cam (2), the door closes more tightly. If thedoor closes too tightly then insert an additionalpacking plate behind the locking cam.

4. Tighten the two screws and check the closing ofthe door once again.

09-20021-024

123

Replacing the glassIf the glass in the appliance is broken orcracked, it must be replaced before the stoveis used again.

In order to replace the side glass, all the inner panelsand the air guidemust first be removed. The air guideis attached with aM8 nut in themiddle at the top of theappliance. Proceed as follows:

1. Unscrew the two glass fixings with parts (1) and(2) and remove the glass (3), see following figure.

2. Check the glass seal and, if necessary, fit a newsealing rope.

3. Place the new glass in the grove and tighten theglass fixings.

09-20021-025

1

2

3

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Sense spare parts

Sense 100/103/200/203Pos. Part number Description Quantity01 03.66544.002 base plate 102 03.77429.002 fire basket right rear 103 03.77428.000 fire basket left rear 104 03.77425.002 fire basket right 105 03.77424.002 fire basket left 106 03.77423.002 fire basket 107 03.77523.000 side inner plate right

rear1

08 03.77522.000 side inner plate leftrear

1

09 03.76181.000 baffle plate innerplate

1

10 03.77525.000 side inner plate right 111 03.77524.002 side inner plate left 112 03.05216.000 ash pan 1

Sense 300/303/400/403Pos. Part number Description Quantity01 03.66549.002 stove base 102 03.77444.002 fire basket right rear 103 03.77443.000 fire basket left rear 104 03.77442.002 fire basket right 105 03.77441.002 fire basket left 106 03.77440.002 fire basket 1

07 03.77548.000 side inner plate rightrear

1

08 03.77547.000 side inner plate leftrear

1

09 03.76188.000 baffle plate innerplate

1

10 03.77550.000 side inner plate right 111 03.77549.002 side inner plate left 112 03.05216.000 ash pan 1

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Appendix 1: Technical data

Model Sense100/103/200/203

Sense100/103/200/203

Sense300/303/400/403

Nominal output 4.9 kW 7.0 kW 9.0 kW

Flue connection (diameter) 150mm 150mm 150mm

Weight 105 kg - 125 kg 105 kg - 125 kg 150 kg - 180 kg

Recommended fuel Wood Wood Wood

Fuel property, max. length 33 cm 33 cm 40 cm

Mass flow of flue gasses 4.5 g/s 5.1 g/s 7.3 g/s

Flue gas temperaturemeasuredin themeasurement section 247℃ 274 °C 274 °C

Temperaturemeasured at appli-ance exit 317 °C 351 °C 352 °C

Minimum draught 12 Pa 12 Pa 12 Pa

CO emission (13%O2) 0.18% 0.07% 0.08%

NOx emission (13% O2) 81mg/Nm³ 89mg/Nm³ 75mg/Nm³

CnHm emission (13%O2) 173mg/Nm³ 76mg/Nm³ 69mg/Nm³

Particulate emission 27mg/Nm³ 25mg/Nm³ 19mg/Nm³

Particulate emission in accord-ance with NS3058-NS3059 2.87 g/kg 2.87 g/kg 4.7 g/kg

Efficiency 79.5% 80% 80%

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Appendix 2: Dimensions

Sense 100

09-20021-001

470

900

285

3 6 0

300

790

150

100

1 5 0

100

375

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Sense 103

09-20021-002

470

900

285

3 6 0

300

790

150

100

1 5 0

100

375

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Sense 200

09-20021-003

470

980

365

3 6 0

150

380

870

100

1 5 0

100

375

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Sense 203

09-20021-004

470

980

365

3 6 0

150

380

870

100

1 5 0

100

375

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Sense 3001010

290

5 55

150

100

4 25

305

880

1 50

440

115

09-20021-005

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Sense 3031010

5 55

290

880

150

100

305

4 25

440

115

1 50

09-20021-006

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Sense 400

430

1160

5 55

150

100

450

1025

4 25

150

440

115

09-20021-007

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Sense 4031160

430

5 55

150

100

450

1025

4 25

150

440

115

09-20021-008

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Appendix 3: Distance from combustible material

Sense 100/103/200/203 4.9 kW - 7 kW - Minimum distances in millimetresfor version without heat shield

1 Combustible material

2 Incombustible material, thickness 100mm

Please note: In order to guarantee the supply of combustion air when there is no outside air supply con-nection, the distance from the connection collar for the outside air to the wall must be at least 20mm. Ifrequired, the connection collar can be removed.

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Sense 100/103/200/203 4.9 kW - 7 kW - Minimum distances in millimetresfor version with heat shield

1 Combustible material

2 Incombustible material, thickness 100mm

Please note: In order to guarantee the supply of combustion air when there is no outside air supply con-nection, the distance from the connection collar for the outside air to the wall must be at least 20mm. Ifrequired, the connection collar can be removed.

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Sense 300/303/400/403 - 9 kW - Minimum distances in millimetres for ver-sion without heat shield

* with/withoutsideglass

2

1

09-20021-031

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Sense 300/303/400/403 - 9 kW - Minimum distances in millimetres for ver-sion with heat shield

* with/withoutsideglass

1

2

09-20021-032

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Sense - Dimensions of fireproof floor plate

09-20021-030

BB

A

Minimum dimensions of fireproof floor plate

A (mm) B (mm)

Din 18891 500 300

Germany 500 300

Finland 400 100

Norway 300 5

Subject to change because of technical improvements 37

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Appendix 4: Diagnosis diagram

Problem

Wood will not stay lit

Gives off insufficient heat

Smoke emissions into the room when adding wood

Fire in appliance is too intense, is hard to adjust

Deposit on the glass

possible cause possible solution

Insufficient draught A cold flue usually fails to create sufficient draught. Follow the instruc-tions for starting a fire in the ‘Use’ section; open a window.

Wood too damp Usewoodwith nomore than 20%moisture.

Logs too large Use small piecesof kindling. Use split logsno larger than 30 cm in cir-cumference.

Wood stacked incorrectly Stack the logs in a way that allowsadequate air flow between thelogs (open stacking, see "Burning wood")

Flue doesnot work properly

Checkwhether the chimneymeets the requirements: at least 4metreshigh, correct diameter, well-insulated, smooth inside, not toomanybends, no obstructions in chimney (bird's nest, toomuch sootdeposit), hermetically tight (no chinks).

Chimneystack incorrect Sufficiently high above the roof, no obstacles in the vicinity

Air inlets set incorrectly Open the air inlets completely.

Appliance connected to the flue incor-rectly Connection should be hermetically tight.

Vacuum in area in which the appliance isinstalled Switch off extraction systems.

Insufficient supply of fresh air Provide an adequate air supply; if necessary use outside air con-nection.

Bad weather? Inversion (reversed air flow in chimneybecause of a high outside temperature),extremewind speeds

We recommend you don't use the appliance in the case of inversion.If required, install an extra hood on the flue to increase the draught.

Draught in the living room Avoid draught in the living room, do not place the appliance near adoor or heating air ducts.

Flames touch the glass Make sure the wood is not positioned too close to the glass. Slide theprimary air inlet cover closer to the "Closed" position.

Appliance is leaking air Check the door seals and appliance joints.

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Subject to change because of technical improvements 39

IndexA

Adding woodsmoking stove 38

Adverse weather conditions, do not burn wood 20Aerating the fire 19Air combustion control 19Air control 19Air inlets 17Air leak 21ash 19Ash panopen 20

Ashesremove 19

B

Bearing capacity of floor 11Burning 18adding fuel 18appliance is hard to adjust 38fire is too intense 38insufficient heat 38topping up fuel 19

Burning woodinsufficient heat 20

C

Cap on the flue 11Carpet 11Cast iron inner plates 13Chinks in appliance 21Cleaningappliance 20glass 21

Combustible materialdistance from 33

Connectingdimensions 25

Connecting outside air supply 15Connection collar for connection to chimney 14-15Connection to chimneyat the rear 15at the top 14rear 15

top 14Controlling air supply 19Creosote 19

D

Damage 13Dampwood 16Dimensions 25Dooradjust 22closing 22Locking cam

packing plate 22

opening 13sealing rope 21

Draught 24Drying wood 16

E

Efficiency 5, 7, 9, 24Emailmaintenance 21

External air supplyconnecting to 16

Extinguishing the fire 19

F

Fan 11connecting outside air supply 15rule of thumb 11

Fan louvre 11Filling level of the appliance 19Finishing coat, maintenance 21Fireextinguishing 19kindle

Lighting 16

Fire-resistant inner platesmaintenance 20remove 13

Fire safetydistance from combustible material 33floor 11furniture 11walls 11

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Fireproof inner plateswarning 16

fitting 14Fittingheat shield 14

Floorsbearing capacity 11fire safety 11

Flueconnecting to 16connection diameter 24height 11maintenance 20requirements 11

Flue cap 11Flue gastemperature 5, 7, 9, 24

Flue gassesmass flow 24

Fog, do not burn wood 20Fueladding 19necessary amount 20suitable 16topping up 19unsuitable 16wood 16

G

Glasscleaning 21cracked 22deposit 38replacing 22

Glass damaged 22

H

Heat shield 14Heat, insufficient 20, 38Hingeadjust 22

I

Inner platevermiculite 13

Inner plates, fire-resistantremove 13

Installingdimensions 25

K

Kindling 38

L

Lighting fire 16Lubricant 21Lubricate 21

M

MaintenanceClean appliance 20cleaning the glass 21emai 21Fire-resistant inner plates 20flue 20lubrication 21sealing 21

Mist, do not burn wood 20

N

Nominal output 20, 24

O

Openash pan 20

Openingdoor 13

Outside air supply 11, 15

P

PaintSmoke

during first use 16

Particulate emission 24Parts, removable 13Preventing chimney fire 19Primary air inlet 17

R

Removable parts 13Removefire-resistant inner plates 13

Removing ash 19

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Subject to change because of technical improvements 41

Replacingglass 22

S

Screensdeposit 38

Sealing rope for door 21Secondary air inlet 17Smoke emissions into the room 10Smoking appliance 38Softwood 16Solving problems 20, 38Stacking logs 18Storing wood 16Stove glass cleaner 21Suitable fuel 16Sweeping flue 20

T

Tar 19Temperature 24Topping up with fuel 19

U

Unsuitable fuel 16

V

Vermiculitefire-resistant 13

Vermiculite inner plates 13

W

Wallsfire safety 11

Warningchimney fire 16, 19chimney fires 10fireproof inner plates 16flammablematerials 10glass broken or cracked 10, 21-22hot surface 10requirements 10stove glass cleaner 21terms and conditions for insurance 10ventilation 10-11

Weight 24

Wood 16damp 16drying 16right sort 16storing 16will not stay lit 38

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