Unify IoT Kontext- und Bot getriebene Neue Art Zu Arbeiten · 2017-03-10 · Kontext- und Bot...

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Unify IoT Kontext- und Bot getriebene Neue Art Zu Arbeiten ASUT 9.3.2017 Stefan Ried, CTO Unify

Transcript of Unify IoT Kontext- und Bot getriebene Neue Art Zu Arbeiten · 2017-03-10 · Kontext- und Bot...

Page 1: Unify IoT Kontext- und Bot getriebene Neue Art Zu Arbeiten · 2017-03-10 · Kontext- und Bot getriebene Neue Art Zu Arbeiten ASUT 9.3.2017 Stefan Ried, CTO Unify. Developer Ecosystems

Unify IoT –Kontext- und Bot getriebeneNeue Art Zu Arbeiten

ASUT 9.3.2017

Stefan Ried, CTO Unify

Page 2: Unify IoT Kontext- und Bot getriebene Neue Art Zu Arbeiten · 2017-03-10 · Kontext- und Bot getriebene Neue Art Zu Arbeiten ASUT 9.3.2017 Stefan Ried, CTO Unify. Developer Ecosystems

Developer

Ecosystems

1000Circuit + Openscape

Circuit

0.5 MioPaying cloud Subscribers

Openscape

40 MioActive Enterprise Users Worldwide

One Minute - Unify

Page 3: Unify IoT Kontext- und Bot getriebene Neue Art Zu Arbeiten · 2017-03-10 · Kontext- und Bot getriebene Neue Art Zu Arbeiten ASUT 9.3.2017 Stefan Ried, CTO Unify. Developer Ecosystems

Motivation #1New-Way-To-Work

Copyright © Unify Software and Solutions GmbH & Co. KG 2016. All rights reserved.

• Since 139 years Siemens builds phones

• Since 46 years email exists

• Since 46 years SAP runs transactions

• Communication (People),

Collaboration (Documents),

Business Events (Transactions)

- All life in Silos Today

Telefon von 1863 (Philipp Reis)

Page 4: Unify IoT Kontext- und Bot getriebene Neue Art Zu Arbeiten · 2017-03-10 · Kontext- und Bot getriebene Neue Art Zu Arbeiten ASUT 9.3.2017 Stefan Ried, CTO Unify. Developer Ecosystems

Motivation #2Business Value of IoT

Predictive failure

increases asset uptime

Prescriptive

diagnostics reduces

warranty costsEfficient device resource

management reduces

operating costs

Usage data improves

product differentiation

Device & rule optimization

improves asset utilization

4Copyright © Unify Software and Solutions GmbH & Co. KG, 2016. All rights reserved.

Page 5: Unify IoT Kontext- und Bot getriebene Neue Art Zu Arbeiten · 2017-03-10 · Kontext- und Bot getriebene Neue Art Zu Arbeiten ASUT 9.3.2017 Stefan Ried, CTO Unify. Developer Ecosystems

Context is KeyAcross Teams, Documents, Business & IoT Events

Conversations

Collaboration

Content – Documents

Communication

People – Voice/Video

Business- & IoT-

Events & Data

Open APIs to integrate with

Business- and IoT-Systems.

Many integrations are

packaged already

State-of-the-art communication.

Browser, Smart-Phone, and

traditional phone

Links to cloud storage,

Box, SharePoint, DMS

Page 6: Unify IoT Kontext- und Bot getriebene Neue Art Zu Arbeiten · 2017-03-10 · Kontext- und Bot getriebene Neue Art Zu Arbeiten ASUT 9.3.2017 Stefan Ried, CTO Unify. Developer Ecosystems

Business EventsBot connecting Workflows and Humans

6

Use Circuit as

a notification

hub, minimize

the need to

switch

between

different

applications

Automate

expense report

approvals with

a business

connector app

The connector

app consumes

“call outs”

from Concur

for expense

approvals

Approval

requests are

posted to

Circuit, with

the relevant

contextual data

The manager

can

approve/reject

the request in

the received

post and has a

record in the

Circuit

conversation

Call OutExpense Approval Event

Bot

POST Expense Approval Request

REST API

Manager’s Circuit Conversation

Page 7: Unify IoT Kontext- und Bot getriebene Neue Art Zu Arbeiten · 2017-03-10 · Kontext- und Bot getriebene Neue Art Zu Arbeiten ASUT 9.3.2017 Stefan Ried, CTO Unify. Developer Ecosystems

Field Service Support with Siemens

7

Provide expert support to field

technicians using a video call with

augmented reality

The field technician sends the video feed to one or

more experts at HQ

The experts provide step by step

instructions by overlaying blue prints and annotations on

the video feed

A field device prototype has been implemented with a Surface tablet using

JS SDK

Page 8: Unify IoT Kontext- und Bot getriebene Neue Art Zu Arbeiten · 2017-03-10 · Kontext- und Bot getriebene Neue Art Zu Arbeiten ASUT 9.3.2017 Stefan Ried, CTO Unify. Developer Ecosystems

Historic & Real-Time Sensor Data, and People in one Maintenance Session

People & Sensor Data in

One Conversation

Maintenance Session with

Data, Onsite- and HQ-Engineer

Page 9: Unify IoT Kontext- und Bot getriebene Neue Art Zu Arbeiten · 2017-03-10 · Kontext- und Bot getriebene Neue Art Zu Arbeiten ASUT 9.3.2017 Stefan Ried, CTO Unify. Developer Ecosystems

IoT Capabilities of Unify Devices: Eddystone™ Beacon

Assign a single push URL

to auto share relevant

information to a mobile

device with Chrome

browser and Bluetooth on.

No pairing is required, but

the user is still in control.

Intelligent collection

and sharing of

information

CP 600

9Copyright © Unify Software and Solutions GmbH & Co. KG, 2016. All rights reserved.

Page 10: Unify IoT Kontext- und Bot getriebene Neue Art Zu Arbeiten · 2017-03-10 · Kontext- und Bot getriebene Neue Art Zu Arbeiten ASUT 9.3.2017 Stefan Ried, CTO Unify. Developer Ecosystems

Use Unify Desk-Phones as a iBeacon Sensor Network

Status

Meeting

Room

Asset

Tracking

Person

Location

10Copyright © Unify Software and Solutions GmbH & Co. KG, 2016. All rights reserved.

Page 11: Unify IoT Kontext- und Bot getriebene Neue Art Zu Arbeiten · 2017-03-10 · Kontext- und Bot getriebene Neue Art Zu Arbeiten ASUT 9.3.2017 Stefan Ried, CTO Unify. Developer Ecosystems

Bluetooth connectivity

Copyright © Unify Software and Solutions GmbH & Co. KG, 2016. All rights reserved.

CP 600

Support for many audio device

connections, whether wireless

headsets or speakers, and now

available in HD via Bluetooth 2.1.

Also supports phone auto locking

with the Bluetooth proximity

feature

Classical audio

connectivity for enhanced

productivity and more …

1

1

Page 12: Unify IoT Kontext- und Bot getriebene Neue Art Zu Arbeiten · 2017-03-10 · Kontext- und Bot getriebene Neue Art Zu Arbeiten ASUT 9.3.2017 Stefan Ried, CTO Unify. Developer Ecosystems

Professional

Communication

Voice

Unify – Many Use Case – One Platform

New Way To Work

Team

Collaboration

Corporate Use Case

Traditional UCCorporate Use Case

Chat around Documents

in the DMS

Customer Facing

Real-Time

Federation

Customer Facing

B2B Federation

Corporate Use

Cases

Systems of

Records

Customer Facing

Systems

Engagement

Page 13: Unify IoT Kontext- und Bot getriebene Neue Art Zu Arbeiten · 2017-03-10 · Kontext- und Bot getriebene Neue Art Zu Arbeiten ASUT 9.3.2017 Stefan Ried, CTO Unify. Developer Ecosystems

Vielen Dank

Drazen-Ivan Andjelic

VP Channel Central,

Managing Director

Switzerland

+41 58 433 2118

[email protected]

Unify AG

Freilagerstrasse 28

8047 Zürich

www.unify.com

Dr. Stefan Ried

CTO

+49 89 7007 20343

[email protected]

twitter.com/StefanRied

www.stefan-ried.de

Page 14: Unify IoT Kontext- und Bot getriebene Neue Art Zu Arbeiten · 2017-03-10 · Kontext- und Bot getriebene Neue Art Zu Arbeiten ASUT 9.3.2017 Stefan Ried, CTO Unify. Developer Ecosystems

BackUpUnify API Strategy

Unify follows always an

API-First Strategy

APIs are public and available

for Circuit.com, OS Voice and

Devices today.

Cloud and on-premise APIs

are mostly compatible

(Openscape)

Copyright © Unify GmbH & Co. KG 2015. All rights reserved.

Page 15: Unify IoT Kontext- und Bot getriebene Neue Art Zu Arbeiten · 2017-03-10 · Kontext- und Bot getriebene Neue Art Zu Arbeiten ASUT 9.3.2017 Stefan Ried, CTO Unify. Developer Ecosystems

Backup Information:See developers.circuit.com