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Racism Report 2012Case report on racist incidents andstructures in Austria
Forreedistributiononly.Maynotbesold.
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Koordinationsbro fr integrativeund antirassistische Projekte
Wir haben ein offenes Ohr fr deine Anliegen betreffend ...... Fremdenrecht... Auslnderbeschftigungsrecht... Staatsbrgerschaftsrecht... Asylrecht... europarechtliche Regelungen
helping hands
Taubstummengasse 7-9, Erdgeschoss | 1040 Wien
telefon: +43-1-310 88 80 10fax.: +43-1-310 88 80 37e-mail: [email protected]
www.helpinghands.at
Mo 9.30 - 17.30 UhrDi - Do 9.30 - 13.30 Uhr
Beratung AUSSCHLIESSLICH nach Terminvereinbarung!
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Kostenlose Beratungund Hilfestellung beiallen fremdenrechtlichenProblemen
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Und wohin fhrst du mich jetzt?
Wir sehen uns auf Facebook!www.facebook.com/wienerlinien
Die Stadt gehrt Dir.www.wienerlinien.at
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Typische Berufefr Menschenmit Migrations-hintergrund:
Taxifahrer,Kebabverkufer,
Journalist.
Das Forum von und fr sterreicherInnen mit Migrationshintergrund:
i
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Wir verbindenDynamik
undNachhaltigkeit.
Als weltweit ttige Bankengruppe stehen wir zu unserer Verantwortung
fr Gesellschaft und Umwelt. Mit unseren mehr als 60.000 Mitarbeiter-
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in denen wir ttig sind. Weil verantwortungsvolles Handeln den Erfolg
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Asyl in Not
www.wuk.atWUK
engagiert freinegerechteGesellschaft37 gesellschaftspolitische und interkulturelle Initiativen
12 Projekte von WUK Bildung und Beratung
Im
Werksttten- und Kulturhaus, Whringer Strae 59, 1090 Wien
taxi40100.at
Alle Menschen
sindfrei und gleich an
Wrde und Rechtengeboren.
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Demokrae brauchtZivilcourage
Sehen Sie es durch die rote BrilleAbgeordneter zum EU-Parlament Hannes Swoboda >> www.hannes-swoboda.at
acebook.com/waff.weiterbildung
Wiener Info-Telefon fr Beruf & Weiterbildung
Haben Sie Fragen? Wir wissen weiter.
Wir untersttzen Sie bei Fragen rund um Beruf & Weiterbildung.
Mo bis Do: 9.00 16.00 Uhr,
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0800 86 86 86
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Dafr stehen wir.Dafr kmpfen wir!
mar Al-Rawi Peko Baxant Susanne Bluma Christian Deutsch Muna Duzdar Franz EkkampRenate Brauner Peter Florianschtz
ndra Frauenberger Michael HuplKathrin Gal Ilse Graf Karlheinz HoraEva-Maria Hatzl Ernst Holzmann Heinz Hufnagl
ristian Hursky WaltraudKarner-Kremser
Marianne Klicka Harry Kopietz Nicole Krotsch Claudia Laschan Siegi Lindenmayr Michael Ludwig
artinadwig-Faymann
Anica Matzka-Dojder Andreas Mailath-Pokorny
Christian Meidlinger Gabriele Mrk Ernst Nevrivy GeorgNiedermhlbichler
Alois Mayer
rbara Novak Christian Oxonitsch Christoph Peschek Sonja Ramskogler Thomas Reindl Silvia Rubik Katharina Sch inner Ingrid Schubert
Kurt WagnerElisabeth Vitouchinz Vettermann Sonja Wehsely Ernst Woller Jrgen Wutzlhofer Nurten YilmazTanja Wehsely
Ulli Simadwin Schuster Gerhard Spitzer Sybille Straubinger Friedrich Strobl Kurt Strzenbecher Harald Troch Erich Valentin
mar Al-Rawi Peko Baxant Susanne Bluma Christian Deutsch Muna Duzdar Franz EkkampRenate Brauner Peter Florianschtz
Kurt WagnerElisabeth Vitouchinz Vettermann onja Wehsely Ernst Woller Jrgen Wutzlhofer Nurten YilmazTanja Wehsely
Ulli Simadwin Schuster Gerhard Spitzer Sybille Straubinger Friedrich Strobl Kurt Strzenbecher Harald Troch Erich Valentin
ndra Frauenberger Michael HuplKathrin Gal Ils Karlheinz Hora-- iiiiiii llll Er lllzm Heinz Hufnagl
ris ian Hursky al rauarner- r
arianne lililii iiiii iiiiii oll ro llll i h iie iiii iii n r ii aelll u wiig
ar inadwig-Faymann
nica a zka- oj er n reas aila h-Pokorny
rii iiani ii llliing riele rk rns evriv eorgNiedermhlbichler
lll isi
rbara ovak Christ ian init h iiii he llllllll h iiiiiiiii llllll Siilll iia iiiiii iiiii a c iinner Ingrid Schubert
Gegen
Ausgrenzung
und
Rassismus
SP-KlubvorsitzenderRudi Schicker
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Info: (01) 929 13 99 www.zara.or.at Uni Credit Bank Austria, IBAN AT25 1100 0052 1136 2800 BIC BKAUATWW
I N V E S T I E R E N S I E D O C H M A L A N D E R S !W E R D E N S I E T E I L H A B E R i N
RassismusfreieGesellschaft!
Mit einer Spende oder einer Mitgliedscha beiZARA Zivilcourage und Anti-Rassismus-Arbeitinvestieren Sie in eine rassismusfreie Gesellscha.
Indem Sie die Arbeit von ZARA untersttzen,stellen Sie sicher, dass Ausgrenzung und Diskriminierung
wegen Herkun, Muersprache oder ethnischer und religiser Zugehrigkeitin sterreich rechtlich geahndet werden und
Alltagsrassismus nicht salonfhig bleibt.
Spenden gegen Rassismus spart Geld beim Fiskus!
Alle Spenden und Mitgliedsbeitrge sind steuerlich absetzbar.
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11 Editorial
13 Statistics 2012
15 Racist incidents
15 Publicsphere
20 Police
24 Internet
26 Politicsandthemedia
31 Racistgrati
32 Otherauthorities,publicinstitutionsandservicesandserviceprovider
34 Employmentandbusiness
39 Goodsandservices
39 Housingandtheneighbourhood
41 Businesses,restaurantsandothercommercialservices
50 Racistreactiontoanti-racistwork
52 cyber hate
52 Withintheprotectionoanonymity
55 SurveyoCyberBullying
56 Medialiteracyasakeyskill
56 cyberhate-anewworkshop
57 Initiativeorcounteringcyberhate:
57 InternetCommonValuesCharter-signnow!
58 Takeactionanoverviewoallregistrationandhelpcentres
60 Migration and the Job Market
60 Worsejobsandlowersalarydespitequalication
62 Introducing
62 ChristianReder,ounderotheRDFoundationinaninterview
65 Elections 2013
65 Downanddirtyorcleanpoliticsmessagesandmethodsintheelectioncampaign
68 Cleanpoliticsmyvoiceagainstracism
69 Respect!Todiertogether
71 Righttocitizenshipandtheworldotoday
73 Glossary
Contents
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10
Acknowledgements
ManythankstoalltheZARAteammembers!Theol-
lowingarenamedtorepresentall thosewhocontri-
buted to theracismreport:ThomasWittek, Tamara
Freudemann,EvaSoltsz,MegiPlaku,ElioDalpra,Ste-
phanieSellnerundLilianLevai.
ThankstotheZARAhelpcentreorvictimsandwit-
nesses o racism, or their consistent and inormed
workincombatingracism.
Imprint
Mediaownerandpublisher:
ZARAZivilcourageundAnti-Rassismus-Arbeit
SchnbrunnerStrae119/13,1050Wien,
ZVR:236017119, http://www.zara.or.at
ZARAisanon-protorganisationbasedinVienna.
Maineditor:ClaudiaScher
Editorial sta: Doris Hartl, Georg List, Iris Stckl, Christo
Berthold,DinaMalandi,WolgangZimmer,ClaudiaScher,
ThomasWittek,IrmgardRieger
Guestcontributors:VolkerFrey,ZohrehAli-Pahlavani,Sophie
Glaser
Editorialoce:LilianLevai
Advertisingmanager:MarionDraxler
Graphicsandlay-out:schultz+schultz-Mediengestaltung,
Sabell-ChristinaFabian,SarahSteiner
Printers:DonauForumPrinters,1230Vienna
Photos:ichmachpolitik.at,JohannesZinner,AndreasKomenda
Editorialpolicy:Theracismreportisreleasedeveryyearandisdistri-
butedreeocharge.Thereportincludesaselectionoracistattacks
whichwerereportedtoZARAintheyear2012.
TheracismreportthereorepresentstheZARAhelpcentresworkor
victimsandwitnessesinaclearandunderstandableway.Theracism
reportprovidesinormationabout raciststructures inAustria. The
racismreportisroundedoutwithbackgroundinormationandin-
terviews.
TheZARAcounsellingcentrecanbecontactedbyanywitnessesand
victimsoracismtomakeanappointment:
Mon-Wed10am-6pm,Thurs11am-7pm
T:(01)9291399,F:(01)9291399-99
[email protected],http://www.zara.or.at
Supportedby:
Withriendlysupportrom:
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11
Editorial
Editorial
Aninternationalnetworkpartneragainstcyberhate
sentusanemailattheendosummerwhichletus
speechless:Theemailcontainedalistothetopve
horrendouspagesFacebookdidntban.Byanyones
standards, the content o these sites exceeded the
boundariesogoodtaste.Cancerisunnybecause
peoplecandie,ollowedbydeadbabyjokes.Abori-
ginalandAustralianMemesmadeittothirdplace.This
isapagewhichmakesunoaboriginesandpresents
themasdrunksandsocialparasites.Racismis,whether
oor(moreandmoreotenthesedays)online,onthe
increaseinthiscountry.
WeagaineltlikeDavidversusGoliath.Ialargeinter-
nationalcompanylikeFacebookonlyremovesracist
contentromtheirsitewhenministers,statesecretaries
andtheinternetcommunitycreateashitstormabout
it,thenweaskourselveswhatwecandoagainstracism
ontheinternet.Westartedaninitiativelastautumnas
partoouractivitieswithintheInternationalNetworkAgainstCyberHate(INACH)group.Thisinitiativewas
directedtowardstheinternetindustryandcalledor
memberso theindustry tosign theInternet Com-
monValuesCharter.Thischarterisaormalobligation
againstdiscriminatoryanddehumanisingcontenton
theinternet(Chaptercyberhate.Pg.52onwards).
Itis,atthesametime,notsoeasytorecogniseracist
attitudesontheinternetrightaway.Variousanti-demo-
craticandright-winggroupshavebeenusingsubtle
meanstomobilizesupportontheinternetoralong
time.TheyuseanimalprotectionsubjectstogetFace-booklikes,whichtheycanthenusetogetcontactand
additionaldataaboutthemanyothousandsosup-
portersorsuchcauses.Theansarethenconronted
withthegroupstrueideologicalcontentinthenext
message,orareinvitedtoareal-worldmeeting.
Onlycompetentpreventiveworkcan,inouropinion,
helpagainstsuchmethods.Workneedstobedoneto
giveuserstheskillsrequiredtorecogniseintentions
andcontentontheinternetandtotakecounteractive
measuresagainstthem.Wewould,withregardstothis
subject,liketoespeciallythankourpartnerorganisa-tionjugendschutz.net,withwhosesupportwewere
abletosetupournewworkshopagainstcyberhate
thiswinter(workshopcyberhatepg.56).
Youngpeopleareespeciallylikelytobeapproached
oversocialnetworks.14-19yearsoldsareonline97%
othetime,communicateviasocialnetworksandget
themajorityotheirnewsandinormationthroughthe
internet.
Itisthereoreunsurprisingthatmoreandmorepolitical
partiesaretrustingtothepowerosocialmedia.The
right-wingpartiesinparticularhaveastronginternet
presence.TheBritishThinkTankDEMOSreleasedthe
resultsoanonlinesurveyTheriseopopulisminEuro-
pecanbetracedthroughonlinebehaviourinsummer
2012.ThesurveyquestionedtheFacebookriendso
populistparties.Accordingtothesurvey,thetypical
Facebookanoapopulistpartyismale,alsovotesor
thispartyand/orbelongstoitanddisplaysanabove
averagereadinesstoattenddemonstrations.Theyall
sharethebeliethatimmigrationandmulti-culturalism
willdestroytheirnationalvaluesandculture.20%o
the 16-20 yearsolds questions admitted to eelingdrawntoright-winggroups,becausetheyaddressed
thetopicoimmigration,whichtheywereespecially
concernedabout.Thediscourseaboutthistopicwas,
toputitmildly,colouredbyagenerallynegativesen-
timent(seeRacistincidents,Internet,rompg.24on-
wards).Thenumberoracistincidentsreportedtohave
takenplaceonlinehavedoubledsince2009.Someo
theseincidentsweretobeoundontheFacebookpage
otheFP(FreedomPartyAustria-Trans.)partyleader
Heinz-ChristianStrache.Thehighnumberoansonhis
sitemeanttheseincidentswerespreadquickly:Strache
is,amongalltheAustrianpoliticiansonFacebook,thechampion,with127,000ans(asothebeginningo
March2013.Source:www.socialmediaranking.at).This
meanshecanreachmanypeoplewithhispostings(
Racistincidents,Internetrompg.24onwards).
Theupcomingelectionswillalsoleavetheirmarkinthe
internet,wherethemediumwillbeusedtoexchange
andspreadinormation,aswellasprovideorientati-
onorvoters.Thisiswhywearerelaunchingourclean
politicscampaign(2013Electionsrompg.65).The
candidates statements against racismwillbe made
publicviatheinternet.
With this inmind,we would like towisheveryone
strongnerves whenreading thisreport andhope
Dear readers,
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12
Editorial
youcontinuetoshowcivilcourageandbraverywhen
ghtingagainstracism.
Wehopeyoucontinuetosupportusinuture,sothat
victimsandwitnessescancontinueto receive inor-
mationabouttheirlegalrightsreeochargeromthe
ZARAhelpcentre,andsothatracismremainsvisiblethroughtheZARAracismreport.
ClaudiaScher
Claudia Scher is the ZARA managing director andmanager or the ZARA public relations work. She studied
journalism and worked or years as a print and radio
journalist, or the ORF and other media in the German-
speaking area. For years she worked as a correspondent
in New York. She also brings with her experience in project
management and campaigning, experience which shegained whilst, among others, working as the manager
of the election campaign for foreign voters in Bosnia-Her-
zegovina. This was done as part o the OSCE mission. She
was awarded a special price or her work as a co-initiator
of the anti-racism campaign on Radio FM4, as part of the
EUs Against Racism year.
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13
Statistics2012
Statistics 2012TheZARAteamdocumentedatotalo772racistinci-
dentsin2012,44owhichweregrati.
Thepercentage owitnesses among thepeoplere-
portingtheincidentslayat55%in2012.28%othese
weredirectlyaected,whilst17%othecaseswere
documentedduringtheirregularmonitoringcarried
outbyZARAstamembers.
40%otheZARAclientswerewomen,41%men,2%otheincidentswerereportedanonymouslyand17%
werereportsromorganisations.
Inormation about the individual areasand the terms used:
Public sphere describes all incidents which takeplaceinpublicandgenerallyaccessibleareas,suchas
roads,squares,tracareasandparks.
Internetlistsalltheincidentswhichtookplaceintheinternet.Thisincludeswebsites,onlineorums,so-
cialnetworksandblogs.
Politics and the media includes any incidentswhichhavebeencausedbypoliticiansthemselves,or
byparties, theirorgansorthe classicalmedia(print,
radioandtelevision).
Gratiincludesallreportedincidentsoracistgra-
tiinpublicandpartlypublicareas,orexample,parkhouses.
Policeincludesreportsinwhichtheorgansolaw
andsecurityenorcementareinvolved.
Other authorities collects all incidents that tookplace between individuals and authorities (except
thepolice)and/ortheirrepresentatives.Thisincludes
governmentdepartments,schoolsandothercommu-
nalacilities.
Employment and entrepreneurshiprelatestoinci-dentsthathavetodowithworkandbusinessrelation-
shipsinthewidestsense,i.e.theemploymentmarket,seekingwork,employmentconditions,workclimate,
employmentads,etc.
Access to goods and servicesincludesbothinci-dentsromthedomesticsphereromsearchingor
housingtoconictswithneighboursandallinci-
dentsinandattheentrancetobarsandrestaurants,
storesandotherserviceproviders (except thoseco-
veredbywork).
Racism as a reaction to anti-racism workindicatesletters,emails,callsandotherthreats,insultsandin-
timidationdirectedatZARAandotherorganisations
thatintervenetocombatracism.
Note:
ZARA'scounsellorsare ononehand responsibleor
checking thetruth o statements,buton theother
handhavetotakeintoaccountthepointoviewo
theopposingpartyandanythirdparties.Neverthel-
esscounsellors cannot guarantee thatall inormati-
onprovidedtothemromvarioussourcesisthe
truth.Ourrstpriorityistheinterestsotheperson
whocontactsthecounsellingservice.Theiraccountistreatedwithtrustandunderstandingandwhatthey
say is taken seriously. However thisdoes notmean
thattheyareaccepteduncritically.
Witnesses 55 %
Aected 28%
Monitoring 17 %
Against anti-racism work 4 %
Public sphere 16 %
Politics and the media 7 %
Internet 22 %
Police 8 %
Grati 6 %
Other authorities 6 %
Employmentand business 9 %
Access to goodsand services 22 %
Men 41 % Women 40 %
Organisations 17 %
Anonymous 2 %
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14
Statistics2012
ZARAisalsoawarethat,inrecountingtheracistas-
sault,wearealsorecountingtheoriginaldiscriminati-
onoonepersonbyanother.Thisdiscriminationmay
have taken theormo racism,an insult,prejudices
ortheunnecessarydistinguishingoanotherperson
throughtheirethnicorreligiousheritageaswellas
othereature.ZARAtakesgreatcaretouselanguagesensitively;racismthatisrepeatedlieswithinaclear
contextwiththegoalorevealingracisminAustria.
IZARAdidnotreproducetheoriginalracistincident,
thenracismwouldcontinuetobedeniedandswept
underthe carpet.Also,toavoidthereproductiono
racism, theN-word is onlyimplied, thisexpletive is
markedwithN...byZARAwhenquoted.
Formoredetailsonanti-racistlanguageusesee:http://www.zara.or.at/ racism report 2006
work@migration ist eine gewerkschaftliche Interessengemeinschaft
von MigrantInnen fr MigrantInnen. Das Ziel ist, durch Erfahrungsaus-tausch und Vernetzung, die vielfltigen Diskriminierungen von Migran-
tInnen insbesondere in der Arbeitswelt wirksam zu bekmpfen.
work@migration ermglicht erstmals auch direkte Mitbestimmung
von MigrantInnen in der Gewerkschaft.
Wir bieten:
Rechtsberatung und Rechtsvertretung zu allen Fragen des Arbeits-verhltnisses
Betriebsratsgrndung- und beratung
Information zu Fremdengesetzgebung undAuslnder-
beschftigungsgesetz Rassismus- undAntidiskriminierungsberatung Lobbying in Fragen desAufenthalts- und Beschftigungsrechts
Mehr Info zur GPA-djp und der work@migration unter:
>>> www.gpa-djp.at/migration>>> [email protected]
GPA-djp-Mitglieder haben es besser.berzeugen Sie sich selbst, tragen Sie sich ein:
www.gpa-djp.at/migration
BeratungVernetzung
Untersttzung
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15
RacistincidentsPublicsphere
Racistinsultsandactualphysicalassaultsinpublicleadonetoconcludethatacertaintypeointeractionexists
inthisarea.Resentmentsandprejudicesagainstpeopleodierentethnicityare,thenasnow,widespreadand
continuetobethemainmotivatingactororallkindsoraciallymotivatedactions.
Oneotheworstraciallymotivatedattacksinthepastyearwas,withoutadoubt,theonedescribedinCase6:
AnasylumseekerinBurgenlandwas,withoutreason,attackedonthestreet.Themanwasbroughttohospitalwith
abrokenleg.Suchincidentsleadonetoaskwherethehatecomesromthatleadssomeonetoattackacomplete
stranger.Itmaycomeromtheinammatorystatementswhicharewidelyspreadinthiscountry,notonlyinthe
media,politicsandinprivate,butalsoontheinternet.Anamendmenttothelawconcerningincitementtohatred
cameintopoweronthe1stoJanuary2012.Thisshouldmakethelawamoreeectiveinstrumentinghtingthis
kindoincitement.Thecriminaloenceregardingincitementtohatredhas,atermanyyearsodemandingit,
beenrevised.Thisnowmeansthatincitementispunishableonthegroundsosevendistinctcriteriaodiscrimi-nation.Thelawnowunderstandsincitementtobewhensomeoneinciteshatredorviolenceagainstachurchor
religiouscommunity,oranyonewhoinciteshatredorviolenceagainstsomeonebasedonthecriteriaorace,skin
colour,language,religion,world-view,citizenship,origin,nationalorethnicheritage,sex,disability,ageorsexual
orientation.Thereare,unortunately,aewpointswhichhavetobecriticised.Suchbehaviourisonlypunishable
whenitisperceivabletoabroadpublic.Thereisnodenitioninthelawohowmanypeoplearerequiredbeore
abroadpublichasbeenreached.Thelawthuslosesitsteeth,as,beoretheamendment,onlyapublicprovoca-
tionwasrequiredorapunishableoensetohavetakenplace.Theprotectionorindividualsintendedbythedrat
amendmentisthusreducedtoprotectionromincitementstoviolence,butnotromotherkindsoincitement.
ItthereoreremainsorZARAtocontinuetodemandanimprovementanimprovementtothelawonincitement.
Onedemandisthatthewordraceberemoved,whichcannolongerbeconsideredsuitablebytodaysstandards.
(http://www.zara.or.atFAQ).
Public sphere
Racist incidents
1 MrandMrsA.visitavillageestivalinUpperAust-riainJuly,accompaniedbytheiradoptedchildren,whoareoEthiopianorigin.Thebandmastercomes
onstageateroneothegroupsnishesperorming.
HegivesaspeechcontainingoneracistN...joke.Not
onlydoestheinsultN...appearoteninthejoke,but
peoplewithdarkskinarealsopresentedasstupidand
primitive.MrandMrsA.areupsetandeelthatthey
andtheirchildrenhavebeenhumiliatedandinsulted.
MrA.bringsthecasetoZARAandalsowritesanemail
ocomplainttotheorganiser,MrX.,viahiswebsite.
MrX.,however,onlyanswersthatheusuallyperorms
atthiseventbutthathewasunabletocomeonthe
dayinquestionandthatsomeonestoodinorhim.He
doesnotsayanythingregardingtheactualcomplaint.
ZARAgetsintocontactwiththemusicgroupsront
manandtheresponsiblebandmasteronbehalothe
amilyA.Ashorttimelater,therontmangetsintouch
withZARAandapologisesortheracistjoke.Healso
promisestomakethemembersothebrassbandmore
sensitivetosuchmatters.Healsopersonallyapologises
totheamilyA.ortheincident.
2OneeveninginAugust,MrM.iswitnesstoara-cistattackatasmalltrainstationinLowerAustria.
Heissittingwithtworiendsonatrainwhichiswai-
tingatthestation.Theysuddenlynoticethreemenon
theplatormwhoareollowinganother,dark-skinned
man.Thethreemenrunaterhim,shoutracistinsults
andactuallythreatenthemanwithknives.Theman
escapesintothewaitingtrain.Oneothemenollows
himontothetrainandtriestopullhimout.Asseveral
guestsaresittinginthecarriageandwatchingtheinci-
dent,theattackerleavesthemanaloneandleavesthe
train.MrM.observesthatthemenwhoremainedout-
sidethetrainarenowknockingonthewindowwitha
knie,whilstcontinuingtoabuseandthreatentheman.
Finallythetrainleaves,ateradelay.
MrM.contactsZARAinordertoreporttheobser-
vedincidentandtogaininormationaboutanyurther
stepswhichmaybetaken.ZARAadviseshimandgives
himinormationaboutwhattopayattentiontowhen
reportingtheincidenttothepolice,orwhenmakinga
statementotheactstothepublicprosecutor.MrM.is
alsoinormedabouttheurtherstepsoacriminalpre-
liminaryhearing.MrM.thanksortheadviceandlater
inormsZARAthatheandhisriendsreportedthein-
cidenttothepoliceandwerequestionedaswitnesses.
Theurtherdevelopmentsotheinvestigationprocee-
dingsare,atthetimeogoingtopress,notyetknown.
3 FansotheGreekteamPAOKSalonikigatheratSchwedenplatz inViennabeorethegamebet-weentheirteamandSKRapidWienonthe30tho
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16
Augustataround4pm.ApassingrabbiromtheJe-
wishcommunityisinsultedbyoneotheanswith
thewordsGetlost,youuckingJew!Jewsout!Heil
Hitler!Thean alsoraiseshis right armto give the
Hitlersalute.Therabbicomplainstopoliceocers
whoarestandingaewmetersaway,whilstthean
stillhas his arm raised inthesalute.Onepoliceo-cershunsthecomplaintwiththewordsNowlisten,
todaysootball!Aterurthercomplaintsbytherabbi,
itisexplainedthatthisnon-interventionisaproper
methodo de-escalation. Finally, therabbimakesa
writtencomplainttothepolice.Asaresultothis,the
an,whounortunatelycannotbeoundanymore,is
underinvestigationorbreachingtheProhibitionAct
1947.Thepoliceocersatthescenearealsoplaced
underinvestigationormisuseoauthority.TheVien-
namayor,MichaelHupl,condemnedtheanti-Semitic
actinapressconerence.Atthetimeogoingtopress,
itisnotknownwhetherproceedingshavebeeninitia-tedagainstthepoliceocerinquestion.
4 MsG.isromVietnamandhasbeenlivinginVi-ennaormanyyears.Sheiswalkingalongaquietstreetoneeveningtothenextmetrostation.Sudden-
ly,shehearsamanshoutingloudlyontheothersideo
thestreet.Assheturnstothemansherealisesthathe
isdirectinghimselather.Theman,whoshedoesnot
knowatall,insultsherwiththewordsSlittyeyes,piss
o!andisactingaggressively.MsG.isshockedand
shoutsbackthatheshouldceaseinsultingher.She
thencontinuesonhersideothestreettothemetrostation.Asthemanwascomingromthisdirection,
sheassumesthathewillcontinueonhiswayandleave
heralone.MsG.stopsatthenextcrossroads.Shesud-
denlynoticesthatthemanisstandingbehindher.He
givestheimpressionoplanningtoattackher.MsG.
runsaway.Apolicecarcomesaroundthecorneratthis
exactmoment.Themanturnsawayandleaves.MsG.
isstillshakenandshockedbythisincidentevenweeks
aterithappenedandturnstoZARAoradvice.ZARA
adviseshertopresschargesagainstthemananddis-
cusseswithMsG.howsheshouldhandletheincident.
5Themediareportsontheollowingincidentat
thebeginningoMay.Sixpigsheadshadbeen
letonthebuildingsiteoamosqueinGraz,short-
lybeore the laying othe oundation stoneo the
mosqueshouldhavehappened.Theprayertentwhich
hasbeensetuportheoccasionhasalsobeensprayed
withpigsblood.TheStyrianOcesortheProtection
otheConstitutionandCounterterrorism(Glossa-
ry)isinvestigatingonchargesbasedonthedispara-
gementoreligiousteachings.Itisnotknownatthe
timeogoingtopressitheauthoritiescouldndthe
culprits.
6 AreugeeadvisercomestoZARAinspringandasksorinormationandsupportoroneothereugeesshecaresor.MrJ.isoIraqioriginandan
asylumseeker.HelivesinasmallvillageinBurgenland.
Oneevening,MrJ.isonhiswaybacktotheaccom-
modationwherehelivesasanasylumseeker.Heis
approachedbyayoungmanhedoesnotknow.The
manaskshimwhatheisdoinghere.MrJ.explainsthat
helivesinaccommodationcloseby.Themananswers
thatheisawareothisandasksMrJ.iheknowsthatheisinAustria.ThemanthengrabsMrJ.byhisarm
andmakesgesturestotellMrJ.thatheshouldlea-
ve.Twoyoungwomenappearandtellthemanthat
heshouldstop.AsMrJ.backsoandbrieyturnshis
headaway,themanhitsMrJ.twiceintheace.MrJ.
allstotheoorandremainsthereoraewminutes.
Oncehecanstandupagainhegoestothepolice.A
medicalexaminationestablishesthathischeekbone
andmaxillarysinusareractured.ZARAinormsthe
reugeeadviserabouttheorganisationorthevictims
ocrime,WhiteRing(Glossary).Thisorganisationis
activeacrossthewholeoAustriaandcouldgiveMrJ.adviceaswellassupporthimpsychologically.MrJ.is
subsequentlyadvisedbyWhiteRing.
7 MrT.isamanoTurkishoriginsandworksinthetextiletrade.He isreturningromanexhibitioneventoneeveningat thebeginningoOctoberand
wants to unload his goods. As there is noparking
spaceclosetotheentrancetohishouse,heparkshis
carinrontotheoppositehousedrivewaywhilehe
isunloadinghisgoods.Heleavesthecarlightsonto
showthathewillleaveassoonaspossible.AsMrT.
comesbackromunloadingsomeboxes,hendsacarwaitinginrontotheexit.ThedriveraddressesMrT.
inormally,withdu,andinsultshim.MrT.immediately
drivesawaytolookoranotherparkingspace.Ashe
returnstohishouseandcomestocollectsomeboxes
heletbythehousedriveway,thedriverotheother
car,alongwithayoungmanandawoman,arewai-
tingbythehousedriveway.Theoldermanrepeatedly
insultsMrT.Themantakesohiscoatandpullover
andsignalsthroughhisbodylanguagethathewishes
tophysicallyattackMrT.Healsoshouts,amongother
things,Weregoingtosendyoubackwhereyoube-
long!andWhatareyou?MrT.triestoexplainthathe
doesntwantanytroubleanddoesntwantanything
todothis.WhenthemanaccusesMrT.onotbeing
anAustrian,he repliesthatheactuallyhasAustrian
citizenship.Healsoinormsthemanthatihehasa
problemwithhim,heshouldcallthepolice.Theman
canthenexplainhisproblemtothem.Themanscorn-
ullyaskswhatMrT.thinkshecanachievewiththis.
HeknowsallthepoliceandthatrsthewillputMr
T.inthehospital.Theolderandyoungermanthen
turnonMrT.,hittinghimrepeatedlyintheaceand
hisupperbody.MrT.isheldstillbyoneothemen,
butisabletoreehimselandrunstohisattogethis
mobilephone. Hecallsthepoliceimmediately.Theincidentissubsequentlyrecordedbyapoliceocer
andMrT.issenttoahospitalormedicalcare.ZARA
advisesandsupportsMrT.inthecriminalinvestigati-
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onproceedingswhichollow.ZARAalsomakesMrT.
awareothelegalassistanceprovidedbytheCrime
VictimsAct.Theresultothecriminalproceedingsis,
atthetimeogoingtopress,notknown.
8MrsW.wasborninPeruandhaslivedinAustria
withherhusbandormanyyears.HerhusbandisoAustrianoriginandsheherselpossessesAustri-
ancitizenship.MrW.reportstheollowingincidentto
ZARAinJanuary.MrsW.issittinginabusoneevening
ontheway home. Three youngmen approach her
andbegintoraciallyinsultherwithphrasessuchas
uckingTschusch(racistinsultorpeopleosouthern
EuropeanandTurkishorigin-Translatorsnote;English:
bohunk).Theyalso threatenMrsW.by holdingtheir
clenchedstsinrontoherace.Otherpassengers
observethisharassment(Glossary),whichmakes
MrsW.eelveryunpleasant,butnoneothemcome
tohelpher.Ateraewstopsthethreemengetoutothebus.MrsW.isextremelyshockedbytheincident
anddecides,togetherwithherhusband,togotothe
policeandleacomplaint.Atthepolicestation,Mr
W.rsthastoreertoaprintoutromZARAwebsite
containinglegalinormationaboutoencesregarding
racialinsults(Glossary)beoretheoceronduty
lesthecomplaint.However, theyoungmens thre-
ateninggestures are recorded in the reportmerely
aswavingtheirhandsaround,andnotasadange-
rousthreat(Glossary).MrandMrsW.areverymuch
awarethattheseunknownculpritswillprobablynot
beoundbutareotheopinionthatsuchincidentsshouldstillbereported.ZARAhas,atthetimeogoing
topress,nourtherinormationabouttheprogresso
theinvestigation.
9 Ms.O.is anAustrian.One September evening,sheistravellingwithherour-year-old-daughteronthemetrolineU4,inthedirectionoHeiligenstadt.
Sheiswearingaheadscar,butnotorreligiousrea-
sons.A groupoourolderpeople,onewomanand
threemen,getonthemetro.AsMsO.isobviously
pregnant,sheisinthe24thweekoherpregnancy,sheissittingonaseatwithherdaughter.Aseatisree
nexttoherwherethewomanbelongingtothegroup
sitsdownonit.Themenremainstanding.Oneothe
mensuddenly saysvery loudly,Ahha, thatswhyI
workedmywholelie;sothekidscansitontheirar-
sesinthemetro.MsO.turnstohimandtellshimthat
heshouldnttalklikethisinrontoasmallchild.The
manrepliesbysaying,Excuseme,butIdontunder-
standyourlanguageandanyway,Ihadtoworkmy
wholelieor people like you.What a ucking lie!
MsO.isbewilderedandrepliesthatshecanunder-
standhimverywellandthatsheissurprisedthathedoesntunderstandherlanguage,astheybothspeak
thesamelanguage.Themanlooksattheheadscar,
whichMsO.wearsasabandanaandexplainsagain,
thathedoesnotunderstandherlanguageandthat
sheshouldpleasespeakhislanguageishewantsto
saysomethingtohim.MsO.turnstoZARAandasks
thatthisincidentbedocumented.Sheisshockedthat
wearingaheadscarisenoughtoberaciallyinsulted
inpublic.
10
MrsB.isoAustrianoriginandconvertedtoIs-
lamsometimeago.Shenowwearsaheadscar.ShelivestogetherwithherhusbandinVienna.Mrand
MrsB.contactZARAinMarchwiththeollowinginci-
dent,whichtheyasktobedocumented.Oneevening,
Gleichesozialeund
politischeRechte
fralleMenschen!
Finden Sie den Unterschied!
DiePersonAhatsozialeundpolitischeRechte,weilsiedasGlckhatte,hiergeborenzuwerden-imGegenteilzuB.
A B
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theyaregoingupwiththeescalatortotheexitothe
metrostationSimmering.Threemencomeintheirdi-
rectionontheoppositeescalator.Astheycomecloser
toMrsB.,theygiveherthemiddlengerandinsult
herwiththewordsuckingJudasandaddscornully
thatshewouldntlooksobadotherwise.
11 MrandMrs H. live together with theirtwochildreninVienna.MrsH.wasbornin Ger-many,MrH.inGambia.OnesunnydayinJuly,MrsH.
andherchildrenarespendingthedayintheopen-
airswimmingpool.Oncenished,theytakethetram
backhome.Becauseoherpram,shehasashortver-
baldisputewithanotherwomaninthecarriageothe
tram.Asthewomangetso,anoldermandecidesto
interveneandtellMrsH.tobehappythatsheisallo-
wedtoliveinAustria!MrsH.asksishehadunder-
stoodhimcorrectly.Themanrepeatshisstatement.
Anolderwomanwhoisalsosittinginthetramwit-nessesthisraciststatementandtellstheman,inan
indignanttone,that heshould rerainrommaking
suchcomments.MrsH.ishappythatoneoherel-
lowpassengersintervenes,butisangrythattheday
shouldendinsuchaway.SheasksZARAtodocument
thecase.
12 MsT.isromVorarlbergandisridingtheVi-enna Metro one aternoon in July. Shortlyatershe takesa seat,a passenger next to her be-
gins to speak to her. Hemocks herold-ashioned
mobilephone.Sheanswersthatherphoneisnothisbusiness.Uponhearingheraccent,hebeginstotalk
aboutheroriginandasksishe isaMarmeladinger
(AnEastAustriantermorGermans,especiallyNort-
hernGermans-Trans.).Shedoesnotunderstandthis
expression,leadinghimtoexplainthatitmeansGer-
man.MsT.inormshim that sheis romVorarlberg.
ThemanthenstartsaracistrantandtellsMsT.she
shouldgobacktowhereshecameromandthatany-
way,everyonethereisaJewishpigandthatpeople
romVorarlbergareoreignersandhewillchasethem
away,just likehe haschasedaway theYugos and
Turks.Everyattempttointerrupthisracistravingsis
answeredbythemanwiththewords,Shutup,Jewish
pig!Hethenremarksthathisgrandatherwasright
tohavegassedthemall.Atthispoint,MsT.arrives
atherstationandgetso.MsT.reportstheincident
toZARA.ZARAinormsMsT.aboutthepossibilityo
pressingcriminalchargesagainsttheunknownman
anddocumentsthecase.
13InAugust,newStoneso Remembrance areplacedinastreetinVienna.Theycommemora-tethe JewskilledduringNational-Socialism.ShortlythereaterMsP.reportstoZARAthatthestoneshad
alreadybeenspaton,theverymorningotherstday
atertheyhadbeensetinplace.ZARAdocumentsthis
anti-Semiticincidentand orwards thereport tothe
ForumagainstAnti-Semitism(Glossary).
14 MrsS.isaMuslimandwearsaheadscar.Thisincidenttakesplaceshortlyaterthelastra-cismreportgoestopressinDecember2012.MrsS.
andherhusbandvisitanorthopedianinViennaand
arejustleavingthetreatmentroom.Anotherpatient
iswaitingbythe treatmentroomsdoorand talkingonhertelephone.UponseeingMrsS.shecomments
Nothingbutheadscarveshere!toherconversation
partnerinadisparagingmanner.MrS.inormsZARA
abouttheincidentandasksorittobedocumented.
15 MrZ.orwardstheollowingcasetoZARAinFebruary.AcolleagueohisposteditonFa-cebook.MsT.istravellingwiththetraminVienna.A
mangetsonandgoestoathree-year-oldboywho
issittingacrossromhismother.Shealsohasasmall
childinapram.Themansaystothechild,Geton,you
Tschuschboy!(racistinsultorpeopleosouthernEu-ropeanandTurkishorigin-Translatorsnote;English:
bohunk).Theboysmothercomplainsaboutthisracist
demand.Themananswerswith urtherobscenities:
Nooneorcesyouoreignersto livein ourcountry!
Fuck o!MsT.is theonlypersonwhodeends the
motherandthechildrenandrebukesthemanorhis
raciststatements.Themanreactstothiswithurther
verbalattacks,whoarenowdirectedagainstwoman
ingeneral.MsT. complainsto thetramdriver,who
conrontsthemanabouthisaggressivebehaviour.He
denieseverything.Thedrivergiveshimawarningand
tellshimthathewillhavetoleavethetramihehears
anymorecomplaints.MsT.isspeechlessthatnoneo
theother passengers conrm this racist attack and
thattherearenourtherconsequencesorsuchinju-
riousbehaviour.
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grnde deine eigene
Mit deM KOStenLOSen gPA-jpSchLernnenzeitungSService
*wir mahen mit dir und deinem Team einenZEITUNGSWORKSHOP
*helfen mit BROScHREN(z.B. Layout und Bildbearbeitung so klappts)
*DRUcKEN deine Zeitung und
* statten euh mit einem PRESSEAUSWEIS frJungjournalistInnen aus
www.jugend.gpa-djp.a
t
t
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RacistincidentsPolice
Ademocratic,constitutionalstateneedsapoliceapparatusthatdeclarestheguaranteeohumanrightstobeits
greatestpriority.Thepoliceneedtheco-operationoeveryoneinacountrytoensureapeaceulco-existence.Itis
exactlythiscommonbasisortrustandco-operationthatisunderminedbythecoveringupomistakesandthe
useoquestionablemethods,suchasethnicproling.Ethnicprolinghas,unortunately,beenalong-running
issuein thelastracismreports.Butwhatexactlyisethnicproling?Thisiswhenthepoliceusedemographic
eaturesandan(assumed)ethnicityasindicatorstodecidewhichpeopletostopandquestion.Theuseosuch
methodsishighlyquestionable,evenwhenthepoliceclaimthattheyresultinsuccess.Theycan,orexample,
destroythetrustthatanethnicorsocialgrouphasintheimpartialityothelawenorcementocials,because
theygenerateanacrosstheboardcommunityosuspectswhoarealsothenperceivedassuchbythemajority
osociety.Thisthenleadstotheirexclusionandrejectionrommainstreamsociety.Therearemanycritics,such
astheFRA(FundamentalRightsAgency),whostronglyprotestagainsttheuseoethnicprolinganddemand
thatsuspiciousbehaviourshouldprimarilyleadtoapersonbeingstoppedandquestioned,andnottheiroutward
appearance.Itisalsoothegreatestnecessitythatanexternalandindependentdepartmentbesetuptoexamine
errorsinpolicework.TheEuropeancommissionagainstracismandintolerance(ECRI)isonebodyamongmany
whichdemandssuchadepartmentbesetup.Theguaranteethatsuchaninvestigativebodybeindependentis
allthemoreimportant,becauseaninternalcultureosel-criticismandreectionseemstobemissingwithinthepoliceorce.Manyvictimsoracistdiscriminationorattacksbymembersothepoliceorcedonotusuallywantto
takeanystepsagainstthepoliceocersinquestion,astheyearorguessthattheirellowocerswillmakestate-
mentsprotectingtheirculprit,meaningthatpressingchargesispointless.Worse,thevictimcould,inthecourseo
aninvestigation,becometheperpetrator.Thereisanurgentneedoractioninthisarea.
Police
16 InAugustothisyear,MsK.landsatViennaInternationalAirportin thenight.She is re-turningromherholiday.Allpassengershavetogo
throughimmigrationbeoreleavingtheairport.MsK.
noticesthatoneotheimmigrationocerschecking
thepassportsopeopleromnon-EUcountriesisbe-havingbadly.Heisconstantlyshoutingandmaking
racistcomments.Forexample,heshoutsattheperson
whosepassportheischecking,Itsalwaysthesame
withyou!Theocerisenragedbecausethearriving
peoplegivehimthepassportswithoutalreadyhaving
openedthemonthepageshowingthevisa.Heisalso
annoyedthatamiliesaregivinghimthepassportso
allamilymembersatthesametime.MsK.is,luckily,
anAustriancitizen,anddoesnothavetogothrough
thischeck.Sheis soshockedthatshebrieyorgets
togothroughpassportcontrolhersel.Asshecannot
get the incidentouto her head,she complains toViennaInternationalAirportthenextday,usingthe
contactorm.MsK.thenreceivesareply,inorming
herthattheairporthasnodirectinuenceoverex-
ternalpersonnel,butthattheywilldiscussapossible
needorimprovementintheareaocustomerservice
atthenextmeeting.Sheisalsoinormedthatherlet-
terhasbeenorwardedtothepoliceorconsultation.
MsK.receivesnoreplyromthepolice.AriendoMs
K.withTurkishcitizenshipcomestoViennaoravisit
inOctober.Shemeetsthesameunpleasantimmigra-
tionocer.Hetreatshercontemptuouslyandshouts
ather.MsK.srienddoesnotunderstandhimthough,
asshecannotspeakGerman.AsMsK.scomplaintto
theairportobviouslyledtonoconsequencesorthe
racistocersand,asshehadnotreceivedaresponse
romthepolice,shecomestoZARAattheendothe
yearandasksorsupport.Theocersbehaviourmay
havebeenabreachothecodeoconductregula-
tions(Glossary).Theseregulationsstatethatlaw
enorcementocialsmaynotbehaveinaprejudiced
mannerwhen carryingouttheir duties.ZARAonceagainsendstheletterocomplainttotheresponsible
policestatementalongwitharequestorastatement.
ZARA receives a letter in answer inwhich the res-
ponsibleocerapologisesorthelateresponseand
continuesthattheocialconcernedhasadmittedto
havingbehavedinanunpleasantmannerandtoha-
vingmadeimpropercommentsduringtheincidentin
question.Further,theocerwritesthattheocialhas
apologisedandthathewishestomaintainariendlier
attitudeinuture,onewhichwouldcorrespondtothe
expectationsohissuperiorsandtravellers.Further-
more,itisalsostatedthattheocialconcernedhasreceivedawrittenwarningromhissuperiors.MsK.is
satisedthathercomplainthasnowbeenanswered
andthattheocerhasapologisedorhisbehaviour.
17 MsE.isoNigerianoriginandhasbeenlivinginVienna or someyears.One nightin July2012shevisitsabarwhichisbeingcheckedbythe
nancialpolice.Aterthecheckhasnished,agroup
oabout20people,ocersaswellasbarguests,are
standingoutsideonthepavement.Adrunkenpasser-
byapproachesthegroupandasksithebarisabrot-
hel.Oneotheuniormedpoliceoceranswers,Yes.
Yourwhoresthere!andpointstoMsE.Hethenadds,
Butyouhavetowatchout,shesgotAIDS!Theother
peopleinthegrouphearthisstatement.Awitness,Mr
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M.,pointsouttothepoliceocerthathisremarkis
discriminatory.Hewavestheprotestasideandsays
thatheknowsthewoman,thatshehasHIVandthat
sheshouldbesenthome.MsE.subsequentlysuers
anervousbreakdownandhastobebroughttothe
hospitalwiththeambulance.MrM.getstheocers
rankandnumberandreportsthecasetoZARA.ZARAreportsthecasetothepublicprosecutoronMsE.s
behal.MsE.isinormedthatproceedingsagainstthe
police ocer have been discontinuedin December
2012.MsE.is,atthetimeogoingtopress,conside-
ringwhethershewillappealagainstthedecision.
18 MrA.wasborninAustria,hisparentscomeromTurkey.OnedayinMarch,MrA.bringshisuncletotheairportwithhisatherscar.Onthe
waybackheisstoppedbythepoliceonthemotorway
orexceedingthespeedlimit.MrA.doesnothavehis
paperswithhim,asheusuallyhastheminhisowncarandorgottobringthemwithhimonthisjourney.
ThepoliceocerthentellsMrA.tocomewithhim
tothestation.MrA.asksithisisreallynecessaryand
whetheritisnotwithintheextentohisdiscretionary
powerstondalessstrictsolution.Thepoliceocer
reactsinaveryhostilemannerandexplainstoMrA.,
inacondescendingtone,WerenotintheBalkans.We
dontbargainlikeyoudothere!WeareinAustria,the
rulesapplyhere!MrA.respondsindignantlythathe
wasborninAustriaandthatthereisnoreasontobe
sodisrespectultowardshim.MrA.sbrother,whodro-
vetotheairportinadierentcar,comesonthesceneandspeakstotheocer,leadingtoMrA.eventually
beingabletodrivehome.Mr.Aisveryshockedbythe
mannerinwhichtheocerspoketohim.Hends
theadministrativepenalty he received or breaking
thespeed limit completely justied, butwould like
tolodgeacomplaintagainsttheocersracistcom-
mentsandtheactthathespoketohimdisrespectul-
ly(byusingthe inormalduormoaddress..-Trans.)
ZARA advisesMrA. and supportshim inlodging a
complaintpertainingtothecodeoconductorlaw
enorcementocers(Glossary).Inresponsetothis,
theocerresponsibleorsuchmatterscontactsMrA.
pertelephone.TheocerapologisestoMrA.orhis
colleaguesbehaviourandurtherexplainsthathewill
discusstheincidentwithhim.MrA.issatisedwith
thehandlingohiscomplaintandconsidersthemat-
tertobeclosedorhim.
19 MsH.comestoZARAinsummeroradvice.Sheiso ex-Yugoslavianorigin,buthaspos-sessedAustriancitizenshiporalongtime.
ShewasrecentlyinvitedtoapolicestationinVi-
ennatogiveinormationoracriminalinvestigation.
Thedetective doing thequestioningbecomesvery
unriendly and impatient during the course o theconversation.InreerencetostatementsmadebyMs
H.thatare,inhisopinion,contradictory,hetellsher
tostandupsohecanseeisheisamanorawoman.
HethentellsMsH.,inaverycontemptuousmanner,
itsapitythatpeoplelikeherhaveAustriancitizen-
ship.Heurthernotesthatitisregrettablethatshe
obviouslycannotspeakGerman.MsH.canspeakvery
goodGermanandisshockedtobespokentoinsuch
aninsultingandhumiliatingwaywhenshehascometothepoliceasawitnessinaninvestigation.OnMs
H.srequest,ZARAsendsacomplainttothepolicesta-
tioninquestion.Theansweringletterstatesthatthe
ocer in question denies making such comments.
Theletterthengoesontostatethatanassessment
ostatementsthatvarysogreatlyromeachotherisa
verydiculttask.Itisthereorenotpossibletogivea
nalclaricationotheactualeventsthattookplace
duringthequestioning.However,shouldtheincident
havetakenplaceinthewaydescribedbyMsH.,then
theyapologiseorit.
20 MsW. isa reugeeromChechnyaandhaslivedinViennaoraewyears,alongwithherchildren.Onemorningsheiswalkingalongapassage
inametrostationwithhersmalldaughterinapram
andaccompaniedbya riend.Shesuddenly eels a
hardblowagainstthesideoherhead.MsW.,issho-
ckedanddoesnotunderstandwhathasjusthappe-
ned.Herriend,however,sawthatamanbehindher
hadhitherandthenjustwalkedo.MsW.inorms
thepolicewiththehelposomepassers-byandher
riend.Thepolicesubsequentlybringintheoender
orquestioning.MsW. is examinedat thehospital,wheresheisalsotreatedoracontusionotheskull.
Shelatermakesastatementtothepolice.Assheis
veryupsetanddismayedbytheactthatastranger
wouldsuddenlyandwithoutanyreasonattackherin
arequented,publicplace,sheasksthepoliceocer
doingthequestioningwhythemandidthis.Hethen
explainshisassumptiontoMsW.;ithadtodowiththe
actthattheoreignersonlycometoAustriatoex-
ploititswelaresystem,andthateveryoneknowsthis.
Apartromthat,theywouldalwaysdisturbpeople,or
example,bytalkingonthetelephonetootooloud.Ms
W.shouldntgetupset;anyway,itwasonlyasmack.
PeopleinRussiawouldevenkilleachother.MsW.ex-
periencesthisstatementasasecondblowandma-
kes,withthesupportoZARA,acomplaintagainstthe
ocer.Duringthelegalproceedingswhichlatertake
placethemanwhohitMsW.declareshimselguilty
andreceivesasuspendedsentence.Heisalsoordered
tocompletetherapysessionstoovercomehisaggres-
sion.MsW.isawardedcompensation.ZARAreceives
ananswertotheircomplaintromtheViennapolices
oceoradministrativesupervisionattheendothe
year.Theletterstatesthatithasbeenestablished,a-
terduevericationoMsW.saccusation,thatthebe-
haviourotheocerwasnotproessional.OnbehalotheViennaPolice,theyapologisedtoMsW.orthe
ocersbehaviour.
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21 MrE.isGermanorigin.HecontactsZARAinDecembertoreporttwoincidentswhich,inhisopinion,indicatelatentracismwithinthepolice
orce.InOctoberheisstoppedbyanocerinthe19th
districtorridinghispeddlescooterunlawullyonthe
pavement.Heisaskedihehasadrivinglicenseand
repliesthatheacquiredit10yearsagoinGermany.Thepoliceoceranswersthisbysaying,InGerma-
ny??Then o course youdontknow ANYTHING! A
ewmonthsbeore,he isstoppedbya policeocer
or ridinghisbicyclein apedestrian zone. Sheasks
himihespeaksGermanandiheisaoreigner.Mr
E. answerspositively to bothquestions. Theocer
thenaskswhereheisrom.WhenMrE.tellsherthat
heisGerman,sherespondsbythesaying,Well,then
yourenotsobad!
22MrA.isoTunisianoriginandhasbeenliving
inViennaoralongtime.OneweekendinDe-cember,MrA.meetssomeriendsandacquaintances,
alsooTunisianorigin,oroneotheirregularootball
gamesonasportsgroundinVienna.Thegroundis
separatedromtheUNOcitybyapublicroadanda
ence.Duringthegame,oneotheplayersaccidently
kickstheballoverthegroundsence.Alargeparto
thegroupthereoregoesontothestreetnexttothe
groundtondtheball.Whiletheyarelookingorthe
ball,apolicecarwithaashingbluelightsuddenly
drivesuptothem.Twoocersgetoutothecar.One
o the ocers accuses the group, in an aggressive
tone, o trying toenter privateproperty.MrA. andhisriendsthough,wereonlylookingortheirballon
thepublicroad,anddidnotclimboveranyence.The
ocermakesderogatorycommentswhichareobvi-
ouslyrelatedtothegroupsnon-Austrianorigins.He
addresses them inormallywithdu andasks,Who
areyouandwheredoyouthinkyoureliving?Healso
addsthat they arent integrated.Mr A. explains, on
theocersdemand,thathecomesromTunisia,haslivedinViennaoranumberoyearsandisreadyto
representthegroupandtoansweranyquestionsput
tothem.MrA.tellsthepoliceocerhisname,whe-
reupontheoceraskshimihehasspeltitcorrectly.
Unortunately,MrA.cannotreadthenoteinthedark
andwithouthisglassesandthereorecannotanswer
thequestion.Theocerisextremelyannoyedandac-
cusesMrA.onotbeingabletoread.Hethenshouts,
ina scornultone,Can anyonehereactuallyread?
Eventually,MrA. isinormedthathehastocometo
thestation.Heistakenthereinthepolicecarwith
ashinglights.Inthestation,hisparticularsaretaken.Heistheninormedthathecangoandthatareport
otheincidentwillbesenttotheoreignministry.Mr
A.comestoZARAwiththecasewhereheisadvised
aboutanypossiblelegalactionhecouldtakeagainst
the discriminatory treatment he received rom the
ocer.Heisinormedaboutthecodeoconductre-
gulations(Glossary),whichareguidelinesorhow
lawenorcementocersshouldbehavewheninter-
veninginsituations.ZARAsupportsMrA.inmakinga
complaintrelatingtoabreachothiscodeoconduct.
Theresultothecaseis,atthetimeogoingtopress,
notknown.
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24
Democraticeects,worldwidenetworking,asterexchangeoinormationandtheeelingoreedomandano-
nymityareallvaluesthatweassociatewiththeinternetasweknowittoday.Thedarkersideothisphenomenon
though,isnolessinevidence.Falsereports,thereproductionohal-truths,aswellasracistandinammatory
contentcanbespreadjustasquicklyandeasily.Theseproblemsareotentakenlightly;thecommonopinionis
thatitsonlyavirtualrealmandnottherealworld.Only,lawsandregulationswhichapplyintheofineworld
shouldalsoapplyintheonlineworld.
Internet
23 TheollowingemailisorwardedtoZARAinAugust.Theollowingclaims(amongothers),canbeoundintheemail:oreignerschildrenareta-
kentothekindergartenintaxisattheexpenseothe
stateoLowerAustria,asylumseekersareunwillingto
workandThestateoLowerAustriapaysorinterpre-
tersandspeciallytrainedkindergartenteachersorobt-
rusiveoreignchildren.TheauthorotheemailappearstobeapoliceocerromSt.Plten(capitaloLower
Austria-Trans.),ashesenttheemailromhisocial
emailaccountandexpresslystatesthathewouldlike
theemailtobedisseminated.Theemailispickedupby
thewebsiteotheAustriannewspaperDerStandarda
ewweekslater.Theclaimsmadeintheemailare,ater
alittleresearchwork,quicklyshowntobeuntrue.Itis
suspectedthattheclaimsareintendedtoincitehatred
againstallegedlyprivilegedmigrants.Thewidedistri-
butionotheseemailliesbygulliblereadersandthe
resultingangrycomplaintstotheLowerAustrianFede-
ralPoliceCommandrevealthatthisattempttoincitepeoplewassuccessul.Theresultingmediaattention
leadsthepoliceocertogiveahal-heartedcorrection
otheclaimshemade.Inparticular,heexplainsthat
thetaxishereerredtoarecollectivetaxisthatbring
childrenromremoteareaswithpoorpublictransport
connectionstotheirschoolsorkindergartens.Healso
makesitknownthatheinnowaywantedtostirup
hatredagainstoreigners.Theassistantchieopolice
orLowerAustriadistancedhimselinthenameothe
policeorceromtheemailandstronglycondemnedits
infammatorycontent.Itisalsoannouncedthatthere
wouldbeocialconsequencesortheocerinques-tion.
24 MediareportatthebeginningoAugustaboutacourtcaseagainsta33-year-oldinternetuser.HemadeseveralpostingsinanewsportalromJanuaryto
May2012,wherehecallsTurksaNeanderthalpeople
andstupidarmersandapesaswellasdemandinga
banonTurks.TheFederalCourtinFeldkirchsentences
themanonchargesoincitementtohatred(Glossa-
ry).Heisorderedtopayaneo5,400,halowhichis
conditional.Thesentenceisnotlegallybinding.
25 A56-year-oldretiredpolicemanappearsbeo-recourtattheendoSeptemberinFeldkirchonchargesoincitementtohatred(Glossary).He
postedseveralcommentsrelatedtoacriminalsuspect
oTurkishorigininaVorarlberginternetportalinApril.
Inthisposthenotesthatitistheusualcarawaychaos.
Further:Theyliethroughtheirteeth.TheFederalCourt
inFeldkirchsentencesthemantopayaneo7,200,
halowhichisconditional.Thesentenceisnotnal,
andthemanstillhastherighttoappealagainstit.The
ormerpolicemanmustalsoundergopolicedisciplina-ryactions.
26 TheWelsInitiativeagainstascismcallatten-tiontotheFacebookgroupImogWelsnim-ma(IdontlikeWelsanymore-Trans.)inFebruary.The
postersinthisgroupmakemigrantsandthecitysor-
eignerriendlypoliciesresponsibleoralltheirpossible
andallegedgrievances.Oneposterevenwishesthat
asmallHitlerwouldreturnandsuggeststhattheso-
lutiontotheproblemistore-openMauthausen.The
AntiainWelsreportsthatchargeshavealreadybeen
broughtbasedonbreachesotheProhibitionAct1947.Furtherinormationis,atthetimeogoingtopress,not
available.
27 InJanuary,anapprenticeinSalzburghastostandtrialorracistpostings.TheyaremadeonFP(FreedomPartyAustria)leaderH.CStrachesFace-
bookpage.HeischargedbyajudgeotheSalzburg
juvenile court todo 50hours communityservice or
postingssuchasJustkillallTurks.OnlytheThirdReich
hasauture.The50hoursarepartoadiversionsettle-
ment(Glossary).
28 Areaderoananti-IslamicblogpublishedapostromsaidbloginMay.Dontonlyghtbackphysically.Iwantedtobuyaleathercowboyata
showyesterday.Itwasonlywhenthesalesmanasked
meiIwaslookingorahatthatInoticedthathewasan
Indian.Ianswered,Notanymore!andwentaway.We
havetomakeitclearonadailybasisthatwedontwant
oreignerstocoloniseourcountry.ZARAdocumented
thepostingsaspartoourirregularmonitoringactivi-
ties(Glossary).
29AcommentpostedonH.CStrachesFacebook
pageisreportedtoZARAinDecember.Auser
withthenameRudolHasswisheseveryoneamerry
Christmasandpostsalinktoanotherwebsite.Thelinks
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25
leadstoaphotoshowinganoldman,alongwiththe
textoncethegaswasout,wenishedthemowith
stones.ZARAorwardsthepostingtotheinteriormi-
nistryoceresponsibleorreportingNationalSocialist
activities.(TheFederalOceorStateProtectionand
CounterterrorismGlossary).
30 AchainletterisorwardedtoZARAinSeptem-ber.ThemailcontainsanattachmentwithanaudiolewiththetitleInaTyroleanmosque.AMus-
limcalltoprayercanbeheardatthebeginningothe
le.Thisisimmediatelyendedbyaloudnoise,whichis
obviouslytheshotromagun.MerryAustrianolkmu-
siccanthenbeheard.ZARAdocumentstheemailand
orwardsittotheinteriorministryoceornationalso-
cialistactivities(TheFederalOceorStateProtection
andCounterterrorismGlossary).
31AttheendoJune,ZARAismadeawareoseveralFacebookpostingswhichareracist,in-
fammatoryandinciteviolence.Theyincludephrases
suchasIdvisitamosquewithhigh-prooalcohol;-)
MOLOTOVCOCKTAIL!!Apetrolcanisterincombinati-
onwitharelighterwouldalsobeok...andIdontlike
blackkaas.ThesearepostedbymembersotheFace-
bookgroupWirstehenzurFP(WeareortheFP-
Trans.).TheFPpoliticianH.CStracheisalsoamember
othisgroupandcomplimentsitonhisownFacebook
pageasengagedsupportersoourcommunity.An
observerothisgrouppublishespartsothiscomment
onhiswebsite.Thesecommentsarelaterreportedoninvariousmediaandseveralpoliticianscriticisethe
group.Strachehimselwithdrawshismembershiprom
thegroup,butmanyotherFPpoliticiansremaininthe
(nowclosed)Facebookgroup.ZARAorwardsthepos-
siblyillegalcontentothepubliccommentstothein-
teriorministrysNSreportingoce(TheFederalOce
orStateProtectionandCounterterrorismGlossary)
orinspection.Thereis,atthetimeogoingtopress,
nourtherinormationabouttheresultotheoces
investigations.
32Theollowingcommentsaboutanarticleon
criminogenic gypsies are published on a
right-wingAustrianinternetnewsportalinSeptember.
ThesecommentsareorwardedbyZARAtotheinte-
riorministryoceresponsibleorreportingNational
Socialistactivities(TheFederalOceorStateProtec-
tionandCounterterrorismGlossary).Acolleagueo
minehasa riendwholivesinBulgaria.Hecanprovi-
dearst-handaccountohowgypsieslivethereand
whatsortoattitudestheyhave.Gypsieshavealargelyimpairedrelationshiptoproperty;theirownandthat
oothers.Theyobviouslydonotunderstand,because
otheirowntraditions,whatpropertymeans.Theysee
something,theywantit,andtheytakeit,withoutbeing
awarethattheyhavedoneanythingwrong.Theyvegot
somethinganddontneeditanymore,sotheyjustdrop
itwheretheyrestandingorwalking.Thisisonlydie-
rentwhenitcomestomoney.Everythingthattheysee
anddontneedactuallyneedthemselves,theytakeand
turnintomoneysomehow.Thismeansawinegrowerin
Bulgariacannotleavehisgrapestoripenonthevine.
Ihetries,thenhisgrapesaregoneinthemorning.Hehastoharvesttheunripegrapesandthenputsugarin
thewine.Thisalsoappliestoruitgrowers.Theyhaveno
chancetolettheirruitripenwithouthiringexpensive
securityguards.Youonlyleaveyourhouseunguarded
whenyougoonholidayonceinyourlie
33 FPleaderH.C.StrachepostsastoryonhisFacebookpageatthebeginningoDecember.ThepostingconcernstheallegedbanonSt.Nicholas
visitingViennaKindergartens(seealsothecaseinPo-
liticsandtheMedia/Case45).Amongstotherstheol-
lowingcommentsarepostedbyFacebookusersundertheposting:Rightattheborderweshouldcastratethe
menandsterilisethewomen,whilstreadingDudenand
aGermanbible!!!!SIEGHEIL!!!FuckingMuslims-away
withthemBurntheMuslimchildrenimmediately!!
Therellcomeatimewhenwellbeontopagain!!Then
itllbepeople,riseup,andletthestormbreakloose!
(Editor'snote:AquoteromGoebbelsduringtheSport
PalaceSpeech)andDieMuslims,DIE.
These comments, and others, are reported by
ZARAandotherreaderstotheinteriorministrysNS
reportingoce (TheFederalOceorStateProtec-
tionandCounterterrorismGlossary)orbreaching
theProhibitionAct1947andthelawconcerninginci-
tementtohatred(Glossary).
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RacistincidentsPoliticsandthemedia
34A sketch is broadcast on the much-loved
ORFs late nightTV showWillkommens-terreichinOctober.Inthesketch,thebusinessman
and politician Frank Stronach and the proessional
ootballer David Alaba are portrayed by theshows
twopresenters.ThepresenterportrayingDavidAla-
bahasbeenblackacedorthesketch.Throughout
thesketch,heisconrontedbyracistclichsandin-
sultswithoutanyopportunitytocommentonthese.
AttheendothesketchAlababecomesangryand
leaves theconversation.The sketchdoes admitted-
lyattempttopresentacriticismoracism,butthese
pretensions are undermined by the unchallenged
reproductionandsupposedlyunnypresentationocommonracistprejudices.Theseprejudices,andthe
demeaninginsultswhichaccompanythem,aredirec-
tedagainstawell-knownsportspersonwhohasonly
beenusedorthissketchasasilentvictimoracism
becauseohisskincolour.MrAlabaandhisamilyare
alsoappalledbythesketch,whichisalsoshownon
theTVshowswebsite.Thesketchisalsotobeound
onYouTubeandisseenbyalargenumberousers.
DavidAlabasatherandamilylawyercometoZARA
orurthersupportandadvice.ZARAcontactsthose
responsibleortheprogram.Theyrecognisethatthe
programhasinjuredDavidAlabaspersonalrightsandarereadytoseekasolution.Thecaseisalsopicked
upbymediainAustriaandGermany.Manypersona-
lities rom thesports andjournalisticworldcriticise
thesketchwhich,duetotheraciststatementsmade
withinit,completelymissesitsintendedmark,astas-
telessandracist.Theydemandanapology.TheORF
andthemakersotheprogrammeapologiseorthe
discriminatory sketch.They alsoordera deletiono
the related videos onYouTube. ZARA contacts the
Willkommensterreicheditorialteamagainandask
thatthesketchbedeletedromtheonlineeditiono
theprogramme.Thisiscarriedout.
35 A largeAustriandailynewspaper publishesanarticleattheendoDecemberaboutthe,
up until now, unsuccessul search or an unknown
suspect involved in an attack on a taxi driver. Theollowingracistwordingcanbeoundinthedescrip-
tionothedetailsotheevent.Shortlybeorethey
reached their destination, the southerner (one o
hundredsocriminaloreignerswhomakeourhome-
landunsae)drew a knie. (Southernermeans here
someoneromsouthernandeastern Europe-Trans)
ZARAdocuments thearticleusing anonline report
romKobuk-Associationorcriticalmediaconsump-
tion (www.kobuk.at).ZARA, alongwithmany other
angryreaders,initiateacomplaintprocedurethrough
theAustrian PressCouncilto examineor,or deter-
mine,abreachomediaethicshastakenplace.Theresultotheinvestigationbeingcarriedoutbythead-
ministrativetribunalothePressCouncilis,atthetime
ogoingtopress,notknown.
36 TheracistinsultN....isoundinavarietyoarticlespublishedbytheconservativeright-wingweeklymagazineZurZeitover thecourseo
2012.ThismagazineispublishedbytheFPpolitician
AndreasMlzer.Theinsultisusedtodescribepeople
withdark skin (or example, Aricanasylum seekers
ortheItalianootballerMarioBalotelli).TheAustrian
PressCouncil(
Glossary)takesareaderscomplaintasanopportunitytoreprimandZurZeitinitsdeci-
sionconcerningsaid complaint.Thedecision states
thatthenewspapersuseoderogatoryandinsulting
terms breaches Article5.5o thecodeo ethics or
theAustrianpress.Thearticlestatesthatanykindo
discriminationonracist,religious,national,sexualor
othergrounds isinadmissible.Despite theAustrian
PressCouncilsdecision,theracisttermisstilltobe
oundineditions51-52/2012othemagazine.ZARA
documents theracist languageusingmediareports
andaspartoourirregularmonitoringactivities(
Glossary).
37 Inedition28/2012,theweeklymagazineZurZeitpublishesanarticleentitledPerpetrator
Politics and the media
Whenreadingthepreviousracismreport,onecanhavetheeelingobeingtrappedinatimewarp.Thesamepat-
ternscanbeoundagainandagain;romdivisiveelectionposters,newspaperarticlesorstatementsbypoliticians.
First,astatementismadebasedonincorrectguresorallegedacts.Thestatementcreatesawaveoindignation,
whicheventuallysubsides.Itthenstartsalloveragain.Aurtherevilistobeoundinthemedia,whichislargely
one-sidedandproducedcontentwhichhasnotbeenproperlyresearched.Stirringupresentmentanddividing
thepopulationonthebasisocultural-ethnicand/orsocialdierencesiscertainlynotanewapproachusedbythe
Austriantabloidnewspapers.Figuresareotenpresentedwithoutanyinormationaboutthesources.Racismhas
aneasytimeoitinanewspaperlandscapewherecriminalasylumseekersisapleonasm(Glossary).Something
hastobedoneaboutthis.ZARAandotherorganisationsandnetworkssuchasKobuk,amediawatchblog,Teil-
nehmendeMedienbeobachtug(Participativemediawatch-Trans.)andFernseherKaputt(TVbroken-Trans.)orm
thespearheadagainstinammatoryandracistcontentinthemedia.ManyincidentsarereportedtotheAustrian
PressCouncilandalsereportsareclaried.
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RacistincidentsPoliticsandthemedia
protection ororeigners. Thisarticlesconcernsthe
actthemediadonotreportontheoriginsocriminal
oenders,whichZurZeitconsiderstobeascandal.
AFrenchcaseiscitedinthearticle,wheretheoender
wasnotnamed.Thearticlecommentsontheorigino
theoender(whichhadbythenbecomeknown),in
theollowingmanner,Asamatteroact,theviolentcriminalwascalledSouleymaneandcomesromthe
CaucasusrepublicoChechnya.Aregionthen,whose
citizenscreatemassiveproblems as reugees across
thewholeo Europe,becausetheirtendencytovio-
lenceisdenitelyhigherthanthatotheautochtho-
nouspopulation,andevenhigherthanthatoother
immigrantgroups.ZARAdocumentsthegeneralising
racistassertionsthankstoawitnessshelp.
38 TheAustrian ree newspaperheute publi-shesanarticleinDecemberaboutamurdercaseinKlagenurtwhereamankilledhiswieinrontotheirdaughterskindergarten.Althoughthereisno
cluetotheculpritsorigin,heisdescribedbythetwo
authorsothereportasthesortomanwhousually
andluckilylivesbehindthehalmoon.Incountries,
wherethebuttocksarehigherthantheheadwhen
praying.Theyseepartnersastheirproperty.Ishetries
tobeindependent,thentheyeelinjuredintheirpri-
deandgocrazy.Manyangryreadersreportthisartic-
lenotonlytoZARA,butalsogototheAustrianPress
Council ( Glossary) and complain directly to the
dailynewspaperseditors.Anapologyinlightocur-
rentdevelopmentsispublishedbytheeditor-in-chieChristianNusseronthesamedayonthenewspapers
website.Theapologyclearlyadmitsthattheseracist
termsweretobeoundinthearticle.Theeditor-in-
chieapologisesorthisandassurespeoplethatthe
newspaperopposesracismineveryorm.Heurther
announcesthataninternalreviewwouldbecarried
outtondouthowsuchamistakecouldhavehappe-
nedandthatconsequenceswouldbedrawnromthis
incident.However,thisapologyisnotpublishedinthe
nextprintededition,whichhasaarhigherreadership
thantheonlineversionothenewspaper.Thereisme-
relyanarticletobeoundinwhichtheapologywas
quicklymentioned.Insteadothis,therewasaloto
inormationabouttheintegrationendeavoursothe
newspaperandthepraisetheyhadreceivedorthis.
Inormationaboutthepreviouslyannouncedconse-
quencesorthejournalistsinquestionisgivenalittle
later.Oneotheauthorsreceivesanocialwarning,
whilstthesecondisremovedasheadodepartment
andissuspendedoranumberoweeks.Alargenum-
berojournalists,alsostaothenewspaperinques-
tion,areoutragedbythe,intheiropinion,scantcon-
sequences.ZARAdocumentstheincidentandsends
thepublicprosecutorastatementotheactsormed
toinitiatealegalassessmentowhetheranycriminaloensehasbeencarriedout(especiallyrelatingtothe
crimeoincitementtohatred( Glossary)).Thepress
councilannouncessomewhatlaterthatproceedings
arebeinginitiatedtoestablishwhetherthearticlewas
contrarytotheprinciplesomediaethics.Thecom-
petentsenateothepresscounciltribunalcomesto
adecisioninthebeginningoFebruary2013.Itnds
thatthearticlepresentsaseriousbreachotheAustri-
anpressscodeoethics,duetothegeneralvilication
opeoplebelongingtotheMuslimreligionanddiscri-minationonreligiousandracistgrounds.Further,the
presscouncilndsthatthevilicationoa recognis-
edreligiouscommunitycouldjustiablybecalleda
breachopublic order. Thesenate judges theclear
apology o thewebsites editor-in-chie as positive,
butndsthereactionintheprinteditioninsucient,
asitprimarilypraisesthequickconsequencesdrawn
by theeditors-in-chie, rather than ocusingon the
apologyitsel.Furthermore,theconsequencesdrawn
bythenewspaperarejudgedtobepositive,including
thedisciplinaryactionstakenandtheannouncement
o training to raise awareness among the editorialteam.
39 MsN.makesZARAawareoarecentarticleintheKroneZeitungnewspaperatthebegin-ningoJanuary,aswellastheclaricationpublished
onthewebsiteotheassociationKobuk-Association
orcriticalmediaconsumption(www.kobuk.at).The
Krone article claims, under the title50 sick incest
babieseveryyear,that50sickincestbabiesareborn
intheAKH(ViennaCentralHospital)everyyearand
thatmostothemaremigrantchildrenromsocially
disadvantagedamilies. Theonlysourcenamed ortheclaimsmadeinthearticleisaphysicianromthe
hospital, who has been quoted anonymously. The
articledoesnotcontainanocialstatementroma
representativeothehospital.Kobukmakesinquiries
o the hospital who responds thatthe statements
madeintheKronearticlecannotbesupportedand
thisstatementwasnotmadebyanyooursta.The
AustrianPressCouncil(Glossary)passesjudgment
onthearticleinMay.Initsdecision,itestablishesthat
the article breaches articles 2.1 (conscientiousness
andcorrectnesswhen researchingand reproducing
newsandcomments)and5.5(discriminationonra-
cist,religious,national,sexualorothergrounds)othe
Austrianpressscodeoethics.
40 InFebruarytheplatormStopptdieRechten(Stopthear-right-Trans.)(Glossary)drawsattentiontoacampaignwhichhasbeenrunningsince
2009inwhichmails,yersandelectronicdocuments
arebeingspread,allwiththetitlesterreicherinNot
Asylantenbelohnt(Austriansinneed-Asylumsee-
kersrewarded).Thedocumentcomparestheincome
oanasylumseekeramilywithsixchildrenandthat
oaskilledworkershousehold.Thecomparisonuses
completelyalseguresanddisplaysatotalignoranceothelaw.Forexample,itclaimsthatasylumseekers
areentitledtoamilystatesupport.Thecalculation,
whichtheFPpartyleaderH.CStrachealsopostson
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28
hisFacebookpage,originallycomesromtheright-
wingextremistgroupArbeitsgemeinschatrdemo-
kratischePolitik(Workinggroupordemocraticpoli-
tics).TheplatormStopptdieRechtenendeavoursto
presentacorrectionothegures.Theseshowthatan
asylumseekeramilyis,incomparison,nanciallyac-
tuallymuchworseo.Ashorttimelater,Strachepostsacorrected comparisono thetwo incomeswhich
still contains alse assumptions and inormation.
StrachesremarkthatanAustrianisworseothanan
asylumseeker,despiteyearsohardwork,remainson
hisFacebookpage,regardlessoanothercorrectiono
theguresbyStopptdieRechten.ZARAdocuments
theincidentusingreportsromStopptdieRechten
andthemedia.
41 ZARA receivesmany reports at the end oMarchconcerninganFPelectionposterinInnsbruck.Itisputupaspartothelocalcouncilelec-tions andshowsapictureo thecandidate,August
Penz,alongwiththesloganMyPlanorInnsbruck:
HomelandloveinsteadoMoroccanthieves.Further
researchrevealsanarticleinthelocalTyroleanFP
party newspaper known as Future Innsbruck. The
articleconcernspeopleoMoroccanoriginwho,un-
der thetitleForcedlabourinsteadodrugdealing
are generallyportrayed as criminals. ZARA sends a
statementotheactsregardingbothincidentstothe
Innsbruckpublicprosecutor,alongwitharequestor
avericationocircumstancesrelatingtoincitement
tohatred(Glossary).Otherorganisations,suchas
MuslimAustrianInitiativeandprivatepersonsalso
lecomplaintsregardingtheseincidents.TheMoroc-
canstatequotestheAustrianambassadorintheor-
eignministrytoexpressthekingdomsindignationatthisxenophobicact.FPcandidatePenz,whoisaho-
telownerinhisprivateproession,removestheposter
duetotheprotestsandcomplaintsledandalsoapo-
logisesoritscontent,claimingthathedidnotwant
toinsultanyone.TheFPgeneralsecretaryHerbert
KickldeendshisTyroleanpartycolleaguessloganby
pointingtotheactthatthecriminalmilieuinInns-
bruck is shaped by immigrants romMorocco. The
TyroleanFPleaderandmemberothestateparlia-
ment,GeraldHauser,alsodoesnotdistancehimsel
rom the poster campaign and invites Morocco to
taketheircriminalsback.PenzappearsattheRegionalCourtoInnsbruck.There,heischargedwithincite-
menttohatred,butisoeredadiversionalsettlement
(Glossary)withtheconditiononhimtopayane
amountingto8000.Thisoeris,however,retracted
byarulingotheHigherRegionalCourtbecausethe
oerodiversioncanonlybemadeitheaccuseds
guiltisoaslightnature.Theydonotseethistobe
thecasewhenassessingPenzsbehaviour.Penzthen
makesitknownininterviewsthathewoulddeclare
RacistincidentsPoliticsandthemedia
know your rights!
The ZARA apprentices brochure:
download via www.zara.or.at/kyr
Info: (01) 929 13 99 www.zara.or.at Uni Credit Bank Austria Kto. 05211362800 BLZ 12000
-
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29
himselnotguiltyandthathereusesanyresponsi-
bilityortheslogan.Heclaimsthattheresponsibility
lieswiththeFederalFPpartyanditsChairmanH.C
Strache.Penzissentencedonchargesoincitement
tohatredattheendoFebruarytoapartiallyconditio-
nalneo14,400bytheRegionalCourtoInnsbruck.
Asboththepublicprosecutorandthedeenceteamappealagainstthejudgement,theresultisnotlegally
binding.
42 ZARAisinormedaboutacaricaturepostedonH.CStrachesFacebookpageinthemidd-leoAugust.Theoriginalimageshowsthreemen-a
mano normalweightwho represents thegovern-
ment,acorpulentmanwhorepresentsthebanksand
athirdmanwhorepresentsthestarvedpeople.While
thegovernmentservescopiousamountsooodto
thebanks,thepeoplesittingatthesametablehave
togo hungry. Amodiedversiono the caricatureshowsthecorpulentbankerwithahookednoseand
StarsoDavidonhisculinks.Theseareintendedto
inciteanti-SemitichatredagainstJewishcapital.The
internet platormwww.stopptdierechten.at ( Glos-
sary)locatestheanti-Semiticversionothecartoon
asoriginatingromtheextremeright-wingwebpage
volksbetrug.net.Theanti-Semiticversionis alsothe
onewhichH.CStracheinitiallypublishesonhispage.
FollowingcriticismromotherFacebookusers,Stra-
chepoststheoriginal,non-discriminatoryversiono
thecartoon.Heeels,however,thatasmearcampaign
isbeingrunagainsthispersonandclaimsinoneohispostings...iIlinkacartoonromanotherusertothis
page,thenIamaccusedoanti-Semitism.Thatismore
thanperdious.Strachealsodeendshimselbysay-
ingthathecouldnotndanyanti-Semiticcodesinthe
modiedversion.Thepublicationotheanti-Semitic
cartoon,andthesubsequentdenialoitsinammato-
rycontent,wasstronglycriticisedatanationallevel,
by,amongstothers,theJewishCommunityoVienna
andtheGreenPartynationalcouncilmemberKarll-
linger.Thecaricatureiscondemnedinternationallyby
thechairmenotheAnti-DeamationLeagueinNew
York,AbrahamH. Foxman and thePresidento the
WorldJewishCongress(WJC),RonaldS.Lauder.They
alsoasktheAustriangovernmenttoclearlydistance
themselvesromanti-Semitism.TheFederalpresident
Heinz Fischer speaks out at the beginning o Sep-
temberandspeaksoalowpointinpoliticalculture
which deserves general and decisive contempt. At
thebeginningoJanuarythepublicprosecutorma-
kesitknownthatthepublicationoananti-Semitic
cartoondoesnotprovidesucientelementsoran
oenseoincitementtohatred(Glossary).ZARA
documentstheeventsusingmediareports.
43InOctoberww.stopptdierechten.at(Glos-sary)reportsonaspittingincidentinvolving
the FP politician Alexander H., which takes place
ontheeveningbeorethelocalcouncilelectionsin
KremsanderDonau.TheeventisreportedonbyaLo-
werAustriannewspaper(NiedersterreichischeNach-
richten).Theincidenttakesplaceinrontoabarin
wheretheFPcandidatecannotbeservedanymore
alcohol,asitisalreadyclosingtime.Thebarisbeing
closedbyawaitresswithdarkskin.MrH.theninsults
thewaitressasaN...bitchandspitsonher.AgroupcalledAlexanderH...-adisgracetoKrems!isounded
onFacebookatertheincidentasaprotestagainstthe
FPpoliticianandhisracistattack.ZARAdocuments
theincidentandtheprotests.
44 A Viennese district politician or the FPpartyandmemberothepolicespecialunitWEGAmakesapressreleaseinDecemberunderthe
titleSubwaysexmonstergoesintohidinginTurkish
communityinBrigittenau!Uneducated,criminaland
hateul towards women- thedesirable goals o the
multi-culturalsociety?Thepressreleasereerstothesearchorasuspect,oTurkishorigin,whoiswanted
orrepeated rapesattacks.The textcontainsseveral
racist passages and also makes several statements
which incite hatred against an entire ethnic group
onthebasisotheiridentity.ThisincludesThisspe-
ciccaseclearlyshowsthatthepartothedistricts
population who are oTurkish descent and mostly
comeromthesameareaoAnatolia,ormaclosed
community.Theynotonlysticktogetherwhenitco-
mestocheatingthewelaresystem,butalsointhe
caseoseriouscrimes.Theseladiesandgentlemen
areneitherreadytoworkwiththepoliceauthorities,nordotheyhavetheslightestinterestinttinginwith
themajorityo thepopulation.The excesses o the
multi-culturalsocietypropagatedbythesocialistsor
manydecadeshavenowreachedatragiclowpoint
withthislateststringoviolence...Whenthepress
releaseiscriticisedasracistandinammatory,thepo-
liticianrejectsthecriticismasanattempttotarhim
withtheracismbrush.Hearguesthathisstatement
isapresentationotheacts.OtherFPpoliticians,
includingthenationalcouncilpresidentMartinGra,
deend thestatementsandendorseit. Thespeaker
ortheViennaFPpartystatesthathedoesseeany
reasontomakeanapology.Anumberopeoplele
complaintsagainstthepoliticianonthegroundso
incitementto hatred(Glossary).Asheisamem-
berotheViennesePolice,thespokespersonorthe
orcemakesitknownthattheDepartmentorSpecial
Investigationsisreviewingwhetherocialanddisci-
plinarymeasuresneedtobetaken.Furtherinormati-
onabouttheinvestigationis,atthetimeogoingto
press,notavailable.
45 FP party leader H.C Strache publishes ascreenshot o an article rom an AustriandailynewspaperonhisFacebookpageatthebegin-ningoDecember.Itisstatedinthearticlethat,onthe
previousday, a kindergarten inViennaDblingdid
notallowaccesstothetraditionalSt.Nicholasgure.
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Parents were enraged,Our culture is trampled un-
derootby10Muslimchildren.H.C.Strachegivesthe
ollowingcommentto hisposting,Scandalin Red-
GreenVienna.(CityiscurrentlygovernedbyaSocial-
DemocratandGreenPartycoalition-Trans.)Nicholas
isnotallowedtoenterViennesekindergartens.The
FPclaimsalmosteveryyearthatSt.NicholasDayce-lebrationsarenotallowedinViennesekindergartens.
ThecityoViennahasrepeatedlyrespondedwitha
counterargumentshowingtheoppositetobe true,
butdespite thisVienna FP publishapress release
in2012whichstates,amongotherthings,Ourlittle
ones are denied their per-Christmasjoy so that the
SPandtheGreenscantenderevenmoretotheMus-
limvoters,criticisesNepp(YoungFPSpokesperson)
anddemandsanimmediateendtothediscrimination
onativechildreninViennakindergartens.TheVien-
naSPpointsoutintheirownpressreleasethatall
Viennakindergartens, including theone inDbling,havehadSt.NicholasDaycelebrations.EventheVien-
naCityHallhadacelebration,towhich1000kinder-
gartenchildrenwereinvited.Earlierstatementsrom
theCityoViennamakeitknowthatonlystrangers
whothechildrendonotknow,whocomedressedas
StNicholas,arenotpermittedin thekindergartens.
The Green National Council Member Karl llinger
also criticises the alse reportwhich ismade every
yearbytheFP.Itwouldbeextremelyeasytocheck
thetruthothenewspaperarticlebycontactingtheDbling kindergarten. llingeralso points out that
thesupposedNicholasbanpropagatedbytheFP
evenounditswayintotheracistmaniestoohatred
madebytheNorwegianmassmurderAndersBreivik.
The2400usercommentswhichollowH.CStraches
postingonFacebookshowthatthismessagealsoalls
onwillingearsinAustria.Thisisalsoprovedbyindivi-
dualbreachesotheProhibitionAct1947andthelaw
regardingincitementtohatred(Incitement Glossa-
ry.Seealsocase45).Acorrectionothepressrelease
bytheFP,ortheremovalothealsereportromH.C
StrachesFacebookpagehas,atthetimeogoingtopress,nottakenplace(itisalsonotexpectedtotake
placeinuture).
Sozialistische Jugend Wien
www.sj-wien.at
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Statistics
Atotalo44racistgratiswerereportedtoZARAin
2012.35grattisweredocumentedinVienna.Eighto
themwereoundinpublictransport.
AFR Anti-Arican
HAS swastikasandanti-SemiticRAS racist
TR Anti-Turkish
ISL Anti-Muslim
Racist grati
ZARA has been documenting racist grati in the
publicsphereormanythantwelveyearsandhasal-
waystriedtoensurethatitisremoved.Workinthis
areashowsthatmakingthepublicawareothistopic,
throughmediahelpandintensivecampaigns,hasled
toanincreaseinthenumberoreportsograti.The
actionquicklylosesitseectivenessthough,oncethe
campaignisorgottenandtheproblemisnolonger
a topic inpublic.Variousmeasures arebeing taken
tocombatthis.Thegrati station,operatedby the
master builder Alexander Baumann, removes racist
gratiandsymbolsreeocharge.Also,ZARAcolla-
boratedwith the organisationSOS-Mitmensch on
theprojectWiperacismawayin 2006.Thishas led
toanincreasedawarenessoracist,anti-Semiticand
neo-Nazi grati. The number o reports related tothiswas793in2006.Thissankintheollowingyears
(2007:251reports,2012:44).Thedecliningguresare,
unortunatelythough,notasignthatthereislessra-
cistgrati.Thiswasprovedbyamonitoringproject
carriedoutbyZARAin2009.CertainareasoVienna
were placed under observation, particularly those
whichhadcometoZARAsattentionthroughgrati
reports.ZARAstamember,workingorree,walked
aroundtheareaandsystematicallydocumentedany
gratitheyound.Withinaewdays,thisactionhad
recorded30racistgratis.Note:Racistsymbolsand
slogansonhousewalls,busstopsandinthepublictransportarearealthreatorpeopleandendanger
peaceul and sae coexistence. They are not to be
placedonthesamelevelasthevariedanddierent
ormsoexpressionusedbygratisprayers.Critical
andengagedpeopleare required. I yound racist
grati,thenitshouldbereportedtoZARAand/or,i
itisonyourhousewall,thenmakeuseothegra-
tistationsservices.Thehelpcentrewillcontinueto
ensurethatracistgratiisremovedandcontinuesto
relyonthehelpotheCityoViennasCitizensService,
andtheViennaPublicTransport.Wewouldalsolike
tothankwww.stopptdierechten.atorregularlydocu-mentingreportsogratiromdailyandnewspapers.
http://www.zara.or.at/ Advice Report racism
http://www.rassismusstreichen.at
HAS 51%
RAS 14%
TR 12%
AFR 21%
ISL 2%
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RacistincidentsOtherauthorities,publicinstitutionsandservicesandserviceprovider
Other authorities, public institutions and servicesand service provider
TheAustriansocialandconstitutionalstateisorganisedontheoundationsoanextremelycomprehensiveadmi-
nistration.Thisnetworkoinstitutionsandorganisationsmustguaranteetobeairandimpartial.Idiscrimination
isgivenevenasmallamountoroom,thentrustintheruleolawdisappears,notonlyromthevictimsside,but
alsoamongotherpeoplewhohaveregisteredtheincidentsanddonotwanttoexperiencesuchdiscrimination
themselves.Racistordiscriminatorystatementsanddeedsareparticularlyseriousinthisarea.Itdoesnotmatter
whetheritconcernsateacheratschooloranocialinamunicipaloce;thesecivilservantsareexpected,ina
certainmanner,tobehaveasrolemodels.Itheymakeablunder,thenthiscanquicklyleadtoracismbecoming
sociallyacceptable.ZARAhasreceivedreportsinwhichteachingstahavemadestatementsinrontotheclass
suchasTurksmakemesick!andTheN....,itwashim.Pupilsdonotalwaysgotopersonsotrustoradvicecentres
withtheracistincidents,whichmeansmanyoccurrenceswhichshouldbedealtarenotreectedupon.Pupilsare
otenscaredtotakeactionagainstateacherwhoisresponsibleortheireducationalsuccess.This,combinedwiththeactalargeamountointimidationotentakesplace,preventssuchincidentsrombeingreportedtoanddealt
withbyZARA,theOmbudsOceorEqualTreatment,theOmbudsOceorYoungPeopleortheStateSchool
Board.Itshouldalsobenotedthattheactualnumberoracistincidentsismuchgreaterthanthoseactuallyre-
ceived.Thisappliestoallareas,butespeciallytothisone.Itisotendicultorthoseaectedtoprovethatanact
israciallymotivatedirecognisablyracistwordsarenotused.WhenZARAhelpcentreclientsaredeniedcertain
services,oritheyhavebeentreatedinanunriendlymannerbyacivilservant,thentheyotenhavetheeeling
thatthishassomethingtodowiththeirethnicity.
46 MrA.liveswithhiswieandsmalldaughterinVienna.HisparentscomeromTurkey.AsMrandMrsA.areexpectingasecondchild,theymakearequestoralargerattotheViennaHousingpro-
vider(Glossary).Asa result,theyareinvitedtoan
appointmentwith theViennahousing commission.
There,MrA.explainsthereasonswhyheeelsalarger
atwouldbenecessary.Amongotherthings,heexp-
lainsthattheshowerintheircurrentat(whichis39
m2)isintheverysmallkitchenandthatheeelsthat
hischildrenssaetywillbeendangeredihehastoba-
thetheminthekitchen.Thisisexasperatedbytheact
thathewillsoonhavetwochildren.Theconsultant
answerthatsheshouldbathethechildwithabucket;
thissurelyisntanythingneworyou.Theconsultant
alsonotesthatMrA.shouldntbesurprisedihelea-
vesthehousetogoshoppingandcomesbacktond
thechildhasallenromthewindowasthisisnormal
withyou.MrA.isshockedtobeconrontedbythis
sorto racist statements in an objective discussion
withacivilservant.HecomestoZARAwiththecom-
plaintand,withZARAssupport,makesacomplaintto
theCityoViennasAnti-DiscriminationAgency.The
Anti-DiscriminationAgencytakesthecasetothere-
levantmunicipaldepartmenttoclariywhetherany
discriminationhastakenplace.Theresponsiblehead
odepartmentmakesastatementregardingthein-