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    Racism Report 2012Case report on racist incidents andstructures in Austria

    Forreedistributiononly.Maynotbesold.

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    Koordinationsbro fr integrativeund antirassistische Projekte

    Wir haben ein offenes Ohr fr deine Anliegen betreffend ...... Fremdenrecht... Auslnderbeschftigungsrecht... Staatsbrgerschaftsrecht... Asylrecht... europarechtliche Regelungen

    helping hands

    Taubstummengasse 7-9, Erdgeschoss | 1040 Wien

    telefon: +43-1-310 88 80 10fax.: +43-1-310 88 80 37e-mail: [email protected]

    www.helpinghands.at

    Mo 9.30 - 17.30 UhrDi - Do 9.30 - 13.30 Uhr

    Beratung AUSSCHLIESSLICH nach Terminvereinbarung!

    kontakt

    ffnungszeiten

    Kostenlose Beratungund Hilfestellung beiallen fremdenrechtlichenProblemen

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    Und wohin fhrst du mich jetzt?

    Wir sehen uns auf Facebook!www.facebook.com/wienerlinien

    Die Stadt gehrt Dir.www.wienerlinien.at

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    Typische Berufefr Menschenmit Migrations-hintergrund:

    Taxifahrer,Kebabverkufer,

    Journalist.

    Das Forum von und fr sterreicherInnen mit Migrationshintergrund:

    i

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    Wir verbindenDynamik

    undNachhaltigkeit.

    Als weltweit ttige Bankengruppe stehen wir zu unserer Verantwortung

    fr Gesellschaft und Umwelt. Mit unseren mehr als 60.000 Mitarbeiter-

    Innen verfolgen wir ein nachhaltiges Geschftsmodell in allen Regionen,

    in denen wir ttig sind. Weil verantwortungsvolles Handeln den Erfolg

    von morgen ausmacht.www.rzb.at

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    Asyl in Not

    www.wuk.atWUK

    engagiert freinegerechteGesellschaft37 gesellschaftspolitische und interkulturelle Initiativen

    12 Projekte von WUK Bildung und Beratung

    Im

    Werksttten- und Kulturhaus, Whringer Strae 59, 1090 Wien

    taxi40100.at

    Alle Menschen

    sindfrei und gleich an

    Wrde und Rechtengeboren.

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    Demokrae brauchtZivilcourage

    Sehen Sie es durch die rote BrilleAbgeordneter zum EU-Parlament Hannes Swoboda >> www.hannes-swoboda.at

    acebook.com/waff.weiterbildung

    Wiener Info-Telefon fr Beruf & Weiterbildung

    Haben Sie Fragen? Wir wissen weiter.

    Wir untersttzen Sie bei Fragen rund um Beruf & Weiterbildung.

    Mo bis Do: 9.00 16.00 Uhr,

    Fr: 9.00 15.00 Uhr.

    www.waff.at

    0800 86 86 86

    Wieder-

    einsteigen?

    Berufich

    weiter-

    kommen?

    Vollzeit

    statt

    Teilzeit?

    Lehre

    machen?

    Beza

    hlteAn

    zeige

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    Dafr stehen wir.Dafr kmpfen wir!

    mar Al-Rawi Peko Baxant Susanne Bluma Christian Deutsch Muna Duzdar Franz EkkampRenate Brauner Peter Florianschtz

    ndra Frauenberger Michael HuplKathrin Gal Ilse Graf Karlheinz HoraEva-Maria Hatzl Ernst Holzmann Heinz Hufnagl

    ristian Hursky WaltraudKarner-Kremser

    Marianne Klicka Harry Kopietz Nicole Krotsch Claudia Laschan Siegi Lindenmayr Michael Ludwig

    artinadwig-Faymann

    Anica Matzka-Dojder Andreas Mailath-Pokorny

    Christian Meidlinger Gabriele Mrk Ernst Nevrivy GeorgNiedermhlbichler

    Alois Mayer

    rbara Novak Christian Oxonitsch Christoph Peschek Sonja Ramskogler Thomas Reindl Silvia Rubik Katharina Sch inner Ingrid Schubert

    Kurt WagnerElisabeth Vitouchinz Vettermann Sonja Wehsely Ernst Woller Jrgen Wutzlhofer Nurten YilmazTanja Wehsely

    Ulli Simadwin Schuster Gerhard Spitzer Sybille Straubinger Friedrich Strobl Kurt Strzenbecher Harald Troch Erich Valentin

    mar Al-Rawi Peko Baxant Susanne Bluma Christian Deutsch Muna Duzdar Franz EkkampRenate Brauner Peter Florianschtz

    Kurt WagnerElisabeth Vitouchinz Vettermann onja Wehsely Ernst Woller Jrgen Wutzlhofer Nurten YilmazTanja Wehsely

    Ulli Simadwin Schuster Gerhard Spitzer Sybille Straubinger Friedrich Strobl Kurt Strzenbecher Harald Troch Erich Valentin

    ndra Frauenberger Michael HuplKathrin Gal Ils Karlheinz Hora-- iiiiiii llll Er lllzm Heinz Hufnagl

    ris ian Hursky al rauarner- r

    arianne lililii iiiii iiiiii oll ro llll i h iie iiii iii n r ii aelll u wiig

    ar inadwig-Faymann

    nica a zka- oj er n reas aila h-Pokorny

    rii iiani ii llliing riele rk rns evriv eorgNiedermhlbichler

    lll isi

    rbara ovak Christ ian init h iiii he llllllll h iiiiiiiii llllll Siilll iia iiiiii iiiii a c iinner Ingrid Schubert

    Gegen

    Ausgrenzung

    und

    Rassismus

    SP-KlubvorsitzenderRudi Schicker

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    Info: (01) 929 13 99 www.zara.or.at Uni Credit Bank Austria, IBAN AT25 1100 0052 1136 2800 BIC BKAUATWW

    I N V E S T I E R E N S I E D O C H M A L A N D E R S !W E R D E N S I E T E I L H A B E R i N

    RassismusfreieGesellschaft!

    Mit einer Spende oder einer Mitgliedscha beiZARA Zivilcourage und Anti-Rassismus-Arbeitinvestieren Sie in eine rassismusfreie Gesellscha.

    Indem Sie die Arbeit von ZARA untersttzen,stellen Sie sicher, dass Ausgrenzung und Diskriminierung

    wegen Herkun, Muersprache oder ethnischer und religiser Zugehrigkeitin sterreich rechtlich geahndet werden und

    Alltagsrassismus nicht salonfhig bleibt.

    Spenden gegen Rassismus spart Geld beim Fiskus!

    Alle Spenden und Mitgliedsbeitrge sind steuerlich absetzbar.

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    11 Editorial

    13 Statistics 2012

    15 Racist incidents

    15 Publicsphere

    20 Police

    24 Internet

    26 Politicsandthemedia

    31 Racistgrati

    32 Otherauthorities,publicinstitutionsandservicesandserviceprovider

    34 Employmentandbusiness

    39 Goodsandservices

    39 Housingandtheneighbourhood

    41 Businesses,restaurantsandothercommercialservices

    50 Racistreactiontoanti-racistwork

    52 cyber hate

    52 Withintheprotectionoanonymity

    55 SurveyoCyberBullying

    56 Medialiteracyasakeyskill

    56 cyberhate-anewworkshop

    57 Initiativeorcounteringcyberhate:

    57 InternetCommonValuesCharter-signnow!

    58 Takeactionanoverviewoallregistrationandhelpcentres

    60 Migration and the Job Market

    60 Worsejobsandlowersalarydespitequalication

    62 Introducing

    62 ChristianReder,ounderotheRDFoundationinaninterview

    65 Elections 2013

    65 Downanddirtyorcleanpoliticsmessagesandmethodsintheelectioncampaign

    68 Cleanpoliticsmyvoiceagainstracism

    69 Respect!Todiertogether

    71 Righttocitizenshipandtheworldotoday

    73 Glossary

    Contents

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    10

    Acknowledgements

    ManythankstoalltheZARAteammembers!Theol-

    lowingarenamedtorepresentall thosewhocontri-

    buted to theracismreport:ThomasWittek, Tamara

    Freudemann,EvaSoltsz,MegiPlaku,ElioDalpra,Ste-

    phanieSellnerundLilianLevai.

    ThankstotheZARAhelpcentreorvictimsandwit-

    nesses o racism, or their consistent and inormed

    workincombatingracism.

    Imprint

    Mediaownerandpublisher:

    ZARAZivilcourageundAnti-Rassismus-Arbeit

    SchnbrunnerStrae119/13,1050Wien,

    ZVR:236017119, http://www.zara.or.at

    ZARAisanon-protorganisationbasedinVienna.

    Maineditor:ClaudiaScher

    Editorial sta: Doris Hartl, Georg List, Iris Stckl, Christo

    Berthold,DinaMalandi,WolgangZimmer,ClaudiaScher,

    ThomasWittek,IrmgardRieger

    Guestcontributors:VolkerFrey,ZohrehAli-Pahlavani,Sophie

    Glaser

    Editorialoce:LilianLevai

    Advertisingmanager:MarionDraxler

    Graphicsandlay-out:schultz+schultz-Mediengestaltung,

    Sabell-ChristinaFabian,SarahSteiner

    Printers:DonauForumPrinters,1230Vienna

    Photos:ichmachpolitik.at,JohannesZinner,AndreasKomenda

    Editorialpolicy:Theracismreportisreleasedeveryyearandisdistri-

    butedreeocharge.Thereportincludesaselectionoracistattacks

    whichwerereportedtoZARAintheyear2012.

    TheracismreportthereorepresentstheZARAhelpcentresworkor

    victimsandwitnessesinaclearandunderstandableway.Theracism

    reportprovidesinormationabout raciststructures inAustria. The

    racismreportisroundedoutwithbackgroundinormationandin-

    terviews.

    TheZARAcounsellingcentrecanbecontactedbyanywitnessesand

    victimsoracismtomakeanappointment:

    Mon-Wed10am-6pm,Thurs11am-7pm

    T:(01)9291399,F:(01)9291399-99

    [email protected],http://www.zara.or.at

    Supportedby:

    Withriendlysupportrom:

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    11

    Editorial

    Editorial

    Aninternationalnetworkpartneragainstcyberhate

    sentusanemailattheendosummerwhichletus

    speechless:Theemailcontainedalistothetopve

    horrendouspagesFacebookdidntban.Byanyones

    standards, the content o these sites exceeded the

    boundariesogoodtaste.Cancerisunnybecause

    peoplecandie,ollowedbydeadbabyjokes.Abori-

    ginalandAustralianMemesmadeittothirdplace.This

    isapagewhichmakesunoaboriginesandpresents

    themasdrunksandsocialparasites.Racismis,whether

    oor(moreandmoreotenthesedays)online,onthe

    increaseinthiscountry.

    WeagaineltlikeDavidversusGoliath.Ialargeinter-

    nationalcompanylikeFacebookonlyremovesracist

    contentromtheirsitewhenministers,statesecretaries

    andtheinternetcommunitycreateashitstormabout

    it,thenweaskourselveswhatwecandoagainstracism

    ontheinternet.Westartedaninitiativelastautumnas

    partoouractivitieswithintheInternationalNetworkAgainstCyberHate(INACH)group.Thisinitiativewas

    directedtowardstheinternetindustryandcalledor

    memberso theindustry tosign theInternet Com-

    monValuesCharter.Thischarterisaormalobligation

    againstdiscriminatoryanddehumanisingcontenton

    theinternet(Chaptercyberhate.Pg.52onwards).

    Itis,atthesametime,notsoeasytorecogniseracist

    attitudesontheinternetrightaway.Variousanti-demo-

    craticandright-winggroupshavebeenusingsubtle

    meanstomobilizesupportontheinternetoralong

    time.TheyuseanimalprotectionsubjectstogetFace-booklikes,whichtheycanthenusetogetcontactand

    additionaldataaboutthemanyothousandsosup-

    portersorsuchcauses.Theansarethenconronted

    withthegroupstrueideologicalcontentinthenext

    message,orareinvitedtoareal-worldmeeting.

    Onlycompetentpreventiveworkcan,inouropinion,

    helpagainstsuchmethods.Workneedstobedoneto

    giveuserstheskillsrequiredtorecogniseintentions

    andcontentontheinternetandtotakecounteractive

    measuresagainstthem.Wewould,withregardstothis

    subject,liketoespeciallythankourpartnerorganisa-tionjugendschutz.net,withwhosesupportwewere

    abletosetupournewworkshopagainstcyberhate

    thiswinter(workshopcyberhatepg.56).

    Youngpeopleareespeciallylikelytobeapproached

    oversocialnetworks.14-19yearsoldsareonline97%

    othetime,communicateviasocialnetworksandget

    themajorityotheirnewsandinormationthroughthe

    internet.

    Itisthereoreunsurprisingthatmoreandmorepolitical

    partiesaretrustingtothepowerosocialmedia.The

    right-wingpartiesinparticularhaveastronginternet

    presence.TheBritishThinkTankDEMOSreleasedthe

    resultsoanonlinesurveyTheriseopopulisminEuro-

    pecanbetracedthroughonlinebehaviourinsummer

    2012.ThesurveyquestionedtheFacebookriendso

    populistparties.Accordingtothesurvey,thetypical

    Facebookanoapopulistpartyismale,alsovotesor

    thispartyand/orbelongstoitanddisplaysanabove

    averagereadinesstoattenddemonstrations.Theyall

    sharethebeliethatimmigrationandmulti-culturalism

    willdestroytheirnationalvaluesandculture.20%o

    the 16-20 yearsolds questions admitted to eelingdrawntoright-winggroups,becausetheyaddressed

    thetopicoimmigration,whichtheywereespecially

    concernedabout.Thediscourseaboutthistopicwas,

    toputitmildly,colouredbyagenerallynegativesen-

    timent(seeRacistincidents,Internet,rompg.24on-

    wards).Thenumberoracistincidentsreportedtohave

    takenplaceonlinehavedoubledsince2009.Someo

    theseincidentsweretobeoundontheFacebookpage

    otheFP(FreedomPartyAustria-Trans.)partyleader

    Heinz-ChristianStrache.Thehighnumberoansonhis

    sitemeanttheseincidentswerespreadquickly:Strache

    is,amongalltheAustrianpoliticiansonFacebook,thechampion,with127,000ans(asothebeginningo

    March2013.Source:www.socialmediaranking.at).This

    meanshecanreachmanypeoplewithhispostings(

    Racistincidents,Internetrompg.24onwards).

    Theupcomingelectionswillalsoleavetheirmarkinthe

    internet,wherethemediumwillbeusedtoexchange

    andspreadinormation,aswellasprovideorientati-

    onorvoters.Thisiswhywearerelaunchingourclean

    politicscampaign(2013Electionsrompg.65).The

    candidates statements against racismwillbe made

    publicviatheinternet.

    With this inmind,we would like towisheveryone

    strongnerves whenreading thisreport andhope

    Dear readers,

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    12

    Editorial

    youcontinuetoshowcivilcourageandbraverywhen

    ghtingagainstracism.

    Wehopeyoucontinuetosupportusinuture,sothat

    victimsandwitnessescancontinueto receive inor-

    mationabouttheirlegalrightsreeochargeromthe

    ZARAhelpcentre,andsothatracismremainsvisiblethroughtheZARAracismreport.

    ClaudiaScher

    Claudia Scher is the ZARA managing director andmanager or the ZARA public relations work. She studied

    journalism and worked or years as a print and radio

    journalist, or the ORF and other media in the German-

    speaking area. For years she worked as a correspondent

    in New York. She also brings with her experience in project

    management and campaigning, experience which shegained whilst, among others, working as the manager

    of the election campaign for foreign voters in Bosnia-Her-

    zegovina. This was done as part o the OSCE mission. She

    was awarded a special price or her work as a co-initiator

    of the anti-racism campaign on Radio FM4, as part of the

    EUs Against Racism year.

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    13

    Statistics2012

    Statistics 2012TheZARAteamdocumentedatotalo772racistinci-

    dentsin2012,44owhichweregrati.

    Thepercentage owitnesses among thepeoplere-

    portingtheincidentslayat55%in2012.28%othese

    weredirectlyaected,whilst17%othecaseswere

    documentedduringtheirregularmonitoringcarried

    outbyZARAstamembers.

    40%otheZARAclientswerewomen,41%men,2%otheincidentswerereportedanonymouslyand17%

    werereportsromorganisations.

    Inormation about the individual areasand the terms used:

    Public sphere describes all incidents which takeplaceinpublicandgenerallyaccessibleareas,suchas

    roads,squares,tracareasandparks.

    Internetlistsalltheincidentswhichtookplaceintheinternet.Thisincludeswebsites,onlineorums,so-

    cialnetworksandblogs.

    Politics and the media includes any incidentswhichhavebeencausedbypoliticiansthemselves,or

    byparties, theirorgansorthe classicalmedia(print,

    radioandtelevision).

    Gratiincludesallreportedincidentsoracistgra-

    tiinpublicandpartlypublicareas,orexample,parkhouses.

    Policeincludesreportsinwhichtheorgansolaw

    andsecurityenorcementareinvolved.

    Other authorities collects all incidents that tookplace between individuals and authorities (except

    thepolice)and/ortheirrepresentatives.Thisincludes

    governmentdepartments,schoolsandothercommu-

    nalacilities.

    Employment and entrepreneurshiprelatestoinci-dentsthathavetodowithworkandbusinessrelation-

    shipsinthewidestsense,i.e.theemploymentmarket,seekingwork,employmentconditions,workclimate,

    employmentads,etc.

    Access to goods and servicesincludesbothinci-dentsromthedomesticsphereromsearchingor

    housingtoconictswithneighboursandallinci-

    dentsinandattheentrancetobarsandrestaurants,

    storesandotherserviceproviders (except thoseco-

    veredbywork).

    Racism as a reaction to anti-racism workindicatesletters,emails,callsandotherthreats,insultsandin-

    timidationdirectedatZARAandotherorganisations

    thatintervenetocombatracism.

    Note:

    ZARA'scounsellorsare ononehand responsibleor

    checking thetruth o statements,buton theother

    handhavetotakeintoaccountthepointoviewo

    theopposingpartyandanythirdparties.Neverthel-

    esscounsellors cannot guarantee thatall inormati-

    onprovidedtothemromvarioussourcesisthe

    truth.Ourrstpriorityistheinterestsotheperson

    whocontactsthecounsellingservice.Theiraccountistreatedwithtrustandunderstandingandwhatthey

    say is taken seriously. However thisdoes notmean

    thattheyareaccepteduncritically.

    Witnesses 55 %

    Aected 28%

    Monitoring 17 %

    Against anti-racism work 4 %

    Public sphere 16 %

    Politics and the media 7 %

    Internet 22 %

    Police 8 %

    Grati 6 %

    Other authorities 6 %

    Employmentand business 9 %

    Access to goodsand services 22 %

    Men 41 % Women 40 %

    Organisations 17 %

    Anonymous 2 %

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    14

    Statistics2012

    ZARAisalsoawarethat,inrecountingtheracistas-

    sault,wearealsorecountingtheoriginaldiscriminati-

    onoonepersonbyanother.Thisdiscriminationmay

    have taken theormo racism,an insult,prejudices

    ortheunnecessarydistinguishingoanotherperson

    throughtheirethnicorreligiousheritageaswellas

    othereature.ZARAtakesgreatcaretouselanguagesensitively;racismthatisrepeatedlieswithinaclear

    contextwiththegoalorevealingracisminAustria.

    IZARAdidnotreproducetheoriginalracistincident,

    thenracismwouldcontinuetobedeniedandswept

    underthe carpet.Also,toavoidthereproductiono

    racism, theN-word is onlyimplied, thisexpletive is

    markedwithN...byZARAwhenquoted.

    Formoredetailsonanti-racistlanguageusesee:http://www.zara.or.at/ racism report 2006

    work@migration ist eine gewerkschaftliche Interessengemeinschaft

    von MigrantInnen fr MigrantInnen. Das Ziel ist, durch Erfahrungsaus-tausch und Vernetzung, die vielfltigen Diskriminierungen von Migran-

    tInnen insbesondere in der Arbeitswelt wirksam zu bekmpfen.

    work@migration ermglicht erstmals auch direkte Mitbestimmung

    von MigrantInnen in der Gewerkschaft.

    Wir bieten:

    Rechtsberatung und Rechtsvertretung zu allen Fragen des Arbeits-verhltnisses

    Betriebsratsgrndung- und beratung

    Information zu Fremdengesetzgebung undAuslnder-

    beschftigungsgesetz Rassismus- undAntidiskriminierungsberatung Lobbying in Fragen desAufenthalts- und Beschftigungsrechts

    Mehr Info zur GPA-djp und der work@migration unter:

    >>> www.gpa-djp.at/migration>>> [email protected]

    GPA-djp-Mitglieder haben es besser.berzeugen Sie sich selbst, tragen Sie sich ein:

    www.gpa-djp.at/migration

    BeratungVernetzung

    Untersttzung

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    15

    RacistincidentsPublicsphere

    Racistinsultsandactualphysicalassaultsinpublicleadonetoconcludethatacertaintypeointeractionexists

    inthisarea.Resentmentsandprejudicesagainstpeopleodierentethnicityare,thenasnow,widespreadand

    continuetobethemainmotivatingactororallkindsoraciallymotivatedactions.

    Oneotheworstraciallymotivatedattacksinthepastyearwas,withoutadoubt,theonedescribedinCase6:

    AnasylumseekerinBurgenlandwas,withoutreason,attackedonthestreet.Themanwasbroughttohospitalwith

    abrokenleg.Suchincidentsleadonetoaskwherethehatecomesromthatleadssomeonetoattackacomplete

    stranger.Itmaycomeromtheinammatorystatementswhicharewidelyspreadinthiscountry,notonlyinthe

    media,politicsandinprivate,butalsoontheinternet.Anamendmenttothelawconcerningincitementtohatred

    cameintopoweronthe1stoJanuary2012.Thisshouldmakethelawamoreeectiveinstrumentinghtingthis

    kindoincitement.Thecriminaloenceregardingincitementtohatredhas,atermanyyearsodemandingit,

    beenrevised.Thisnowmeansthatincitementispunishableonthegroundsosevendistinctcriteriaodiscrimi-nation.Thelawnowunderstandsincitementtobewhensomeoneinciteshatredorviolenceagainstachurchor

    religiouscommunity,oranyonewhoinciteshatredorviolenceagainstsomeonebasedonthecriteriaorace,skin

    colour,language,religion,world-view,citizenship,origin,nationalorethnicheritage,sex,disability,ageorsexual

    orientation.Thereare,unortunately,aewpointswhichhavetobecriticised.Suchbehaviourisonlypunishable

    whenitisperceivabletoabroadpublic.Thereisnodenitioninthelawohowmanypeoplearerequiredbeore

    abroadpublichasbeenreached.Thelawthuslosesitsteeth,as,beoretheamendment,onlyapublicprovoca-

    tionwasrequiredorapunishableoensetohavetakenplace.Theprotectionorindividualsintendedbythedrat

    amendmentisthusreducedtoprotectionromincitementstoviolence,butnotromotherkindsoincitement.

    ItthereoreremainsorZARAtocontinuetodemandanimprovementanimprovementtothelawonincitement.

    Onedemandisthatthewordraceberemoved,whichcannolongerbeconsideredsuitablebytodaysstandards.

    (http://www.zara.or.atFAQ).

    Public sphere

    Racist incidents

    1 MrandMrsA.visitavillageestivalinUpperAust-riainJuly,accompaniedbytheiradoptedchildren,whoareoEthiopianorigin.Thebandmastercomes

    onstageateroneothegroupsnishesperorming.

    HegivesaspeechcontainingoneracistN...joke.Not

    onlydoestheinsultN...appearoteninthejoke,but

    peoplewithdarkskinarealsopresentedasstupidand

    primitive.MrandMrsA.areupsetandeelthatthey

    andtheirchildrenhavebeenhumiliatedandinsulted.

    MrA.bringsthecasetoZARAandalsowritesanemail

    ocomplainttotheorganiser,MrX.,viahiswebsite.

    MrX.,however,onlyanswersthatheusuallyperorms

    atthiseventbutthathewasunabletocomeonthe

    dayinquestionandthatsomeonestoodinorhim.He

    doesnotsayanythingregardingtheactualcomplaint.

    ZARAgetsintocontactwiththemusicgroupsront

    manandtheresponsiblebandmasteronbehalothe

    amilyA.Ashorttimelater,therontmangetsintouch

    withZARAandapologisesortheracistjoke.Healso

    promisestomakethemembersothebrassbandmore

    sensitivetosuchmatters.Healsopersonallyapologises

    totheamilyA.ortheincident.

    2OneeveninginAugust,MrM.iswitnesstoara-cistattackatasmalltrainstationinLowerAustria.

    Heissittingwithtworiendsonatrainwhichiswai-

    tingatthestation.Theysuddenlynoticethreemenon

    theplatormwhoareollowinganother,dark-skinned

    man.Thethreemenrunaterhim,shoutracistinsults

    andactuallythreatenthemanwithknives.Theman

    escapesintothewaitingtrain.Oneothemenollows

    himontothetrainandtriestopullhimout.Asseveral

    guestsaresittinginthecarriageandwatchingtheinci-

    dent,theattackerleavesthemanaloneandleavesthe

    train.MrM.observesthatthemenwhoremainedout-

    sidethetrainarenowknockingonthewindowwitha

    knie,whilstcontinuingtoabuseandthreatentheman.

    Finallythetrainleaves,ateradelay.

    MrM.contactsZARAinordertoreporttheobser-

    vedincidentandtogaininormationaboutanyurther

    stepswhichmaybetaken.ZARAadviseshimandgives

    himinormationaboutwhattopayattentiontowhen

    reportingtheincidenttothepolice,orwhenmakinga

    statementotheactstothepublicprosecutor.MrM.is

    alsoinormedabouttheurtherstepsoacriminalpre-

    liminaryhearing.MrM.thanksortheadviceandlater

    inormsZARAthatheandhisriendsreportedthein-

    cidenttothepoliceandwerequestionedaswitnesses.

    Theurtherdevelopmentsotheinvestigationprocee-

    dingsare,atthetimeogoingtopress,notyetknown.

    3 FansotheGreekteamPAOKSalonikigatheratSchwedenplatz inViennabeorethegamebet-weentheirteamandSKRapidWienonthe30tho

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    16

    Augustataround4pm.ApassingrabbiromtheJe-

    wishcommunityisinsultedbyoneotheanswith

    thewordsGetlost,youuckingJew!Jewsout!Heil

    Hitler!Thean alsoraiseshis right armto give the

    Hitlersalute.Therabbicomplainstopoliceocers

    whoarestandingaewmetersaway,whilstthean

    stillhas his arm raised inthesalute.Onepoliceo-cershunsthecomplaintwiththewordsNowlisten,

    todaysootball!Aterurthercomplaintsbytherabbi,

    itisexplainedthatthisnon-interventionisaproper

    methodo de-escalation. Finally, therabbimakesa

    writtencomplainttothepolice.Asaresultothis,the

    an,whounortunatelycannotbeoundanymore,is

    underinvestigationorbreachingtheProhibitionAct

    1947.Thepoliceocersatthescenearealsoplaced

    underinvestigationormisuseoauthority.TheVien-

    namayor,MichaelHupl,condemnedtheanti-Semitic

    actinapressconerence.Atthetimeogoingtopress,

    itisnotknownwhetherproceedingshavebeeninitia-tedagainstthepoliceocerinquestion.

    4 MsG.isromVietnamandhasbeenlivinginVi-ennaormanyyears.Sheiswalkingalongaquietstreetoneeveningtothenextmetrostation.Sudden-

    ly,shehearsamanshoutingloudlyontheothersideo

    thestreet.Assheturnstothemansherealisesthathe

    isdirectinghimselather.Theman,whoshedoesnot

    knowatall,insultsherwiththewordsSlittyeyes,piss

    o!andisactingaggressively.MsG.isshockedand

    shoutsbackthatheshouldceaseinsultingher.She

    thencontinuesonhersideothestreettothemetrostation.Asthemanwascomingromthisdirection,

    sheassumesthathewillcontinueonhiswayandleave

    heralone.MsG.stopsatthenextcrossroads.Shesud-

    denlynoticesthatthemanisstandingbehindher.He

    givestheimpressionoplanningtoattackher.MsG.

    runsaway.Apolicecarcomesaroundthecorneratthis

    exactmoment.Themanturnsawayandleaves.MsG.

    isstillshakenandshockedbythisincidentevenweeks

    aterithappenedandturnstoZARAoradvice.ZARA

    adviseshertopresschargesagainstthemananddis-

    cusseswithMsG.howsheshouldhandletheincident.

    5Themediareportsontheollowingincidentat

    thebeginningoMay.Sixpigsheadshadbeen

    letonthebuildingsiteoamosqueinGraz,short-

    lybeore the laying othe oundation stoneo the

    mosqueshouldhavehappened.Theprayertentwhich

    hasbeensetuportheoccasionhasalsobeensprayed

    withpigsblood.TheStyrianOcesortheProtection

    otheConstitutionandCounterterrorism(Glossa-

    ry)isinvestigatingonchargesbasedonthedispara-

    gementoreligiousteachings.Itisnotknownatthe

    timeogoingtopressitheauthoritiescouldndthe

    culprits.

    6 AreugeeadvisercomestoZARAinspringandasksorinormationandsupportoroneothereugeesshecaresor.MrJ.isoIraqioriginandan

    asylumseeker.HelivesinasmallvillageinBurgenland.

    Oneevening,MrJ.isonhiswaybacktotheaccom-

    modationwherehelivesasanasylumseeker.Heis

    approachedbyayoungmanhedoesnotknow.The

    manaskshimwhatheisdoinghere.MrJ.explainsthat

    helivesinaccommodationcloseby.Themananswers

    thatheisawareothisandasksMrJ.iheknowsthatheisinAustria.ThemanthengrabsMrJ.byhisarm

    andmakesgesturestotellMrJ.thatheshouldlea-

    ve.Twoyoungwomenappearandtellthemanthat

    heshouldstop.AsMrJ.backsoandbrieyturnshis

    headaway,themanhitsMrJ.twiceintheace.MrJ.

    allstotheoorandremainsthereoraewminutes.

    Oncehecanstandupagainhegoestothepolice.A

    medicalexaminationestablishesthathischeekbone

    andmaxillarysinusareractured.ZARAinormsthe

    reugeeadviserabouttheorganisationorthevictims

    ocrime,WhiteRing(Glossary).Thisorganisationis

    activeacrossthewholeoAustriaandcouldgiveMrJ.adviceaswellassupporthimpsychologically.MrJ.is

    subsequentlyadvisedbyWhiteRing.

    7 MrT.isamanoTurkishoriginsandworksinthetextiletrade.He isreturningromanexhibitioneventoneeveningat thebeginningoOctoberand

    wants to unload his goods. As there is noparking

    spaceclosetotheentrancetohishouse,heparkshis

    carinrontotheoppositehousedrivewaywhilehe

    isunloadinghisgoods.Heleavesthecarlightsonto

    showthathewillleaveassoonaspossible.AsMrT.

    comesbackromunloadingsomeboxes,hendsacarwaitinginrontotheexit.ThedriveraddressesMrT.

    inormally,withdu,andinsultshim.MrT.immediately

    drivesawaytolookoranotherparkingspace.Ashe

    returnstohishouseandcomestocollectsomeboxes

    heletbythehousedriveway,thedriverotheother

    car,alongwithayoungmanandawoman,arewai-

    tingbythehousedriveway.Theoldermanrepeatedly

    insultsMrT.Themantakesohiscoatandpullover

    andsignalsthroughhisbodylanguagethathewishes

    tophysicallyattackMrT.Healsoshouts,amongother

    things,Weregoingtosendyoubackwhereyoube-

    long!andWhatareyou?MrT.triestoexplainthathe

    doesntwantanytroubleanddoesntwantanything

    todothis.WhenthemanaccusesMrT.onotbeing

    anAustrian,he repliesthatheactuallyhasAustrian

    citizenship.Healsoinormsthemanthatihehasa

    problemwithhim,heshouldcallthepolice.Theman

    canthenexplainhisproblemtothem.Themanscorn-

    ullyaskswhatMrT.thinkshecanachievewiththis.

    HeknowsallthepoliceandthatrsthewillputMr

    T.inthehospital.Theolderandyoungermanthen

    turnonMrT.,hittinghimrepeatedlyintheaceand

    hisupperbody.MrT.isheldstillbyoneothemen,

    butisabletoreehimselandrunstohisattogethis

    mobilephone. Hecallsthepoliceimmediately.Theincidentissubsequentlyrecordedbyapoliceocer

    andMrT.issenttoahospitalormedicalcare.ZARA

    advisesandsupportsMrT.inthecriminalinvestigati-

    RacistincidentsPublicsphere

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    RacistincidentsPublicsphere

    onproceedingswhichollow.ZARAalsomakesMrT.

    awareothelegalassistanceprovidedbytheCrime

    VictimsAct.Theresultothecriminalproceedingsis,

    atthetimeogoingtopress,notknown.

    8MrsW.wasborninPeruandhaslivedinAustria

    withherhusbandormanyyears.HerhusbandisoAustrianoriginandsheherselpossessesAustri-

    ancitizenship.MrW.reportstheollowingincidentto

    ZARAinJanuary.MrsW.issittinginabusoneevening

    ontheway home. Three youngmen approach her

    andbegintoraciallyinsultherwithphrasessuchas

    uckingTschusch(racistinsultorpeopleosouthern

    EuropeanandTurkishorigin-Translatorsnote;English:

    bohunk).Theyalso threatenMrsW.by holdingtheir

    clenchedstsinrontoherace.Otherpassengers

    observethisharassment(Glossary),whichmakes

    MrsW.eelveryunpleasant,butnoneothemcome

    tohelpher.Ateraewstopsthethreemengetoutothebus.MrsW.isextremelyshockedbytheincident

    anddecides,togetherwithherhusband,togotothe

    policeandleacomplaint.Atthepolicestation,Mr

    W.rsthastoreertoaprintoutromZARAwebsite

    containinglegalinormationaboutoencesregarding

    racialinsults(Glossary)beoretheoceronduty

    lesthecomplaint.However, theyoungmens thre-

    ateninggestures are recorded in the reportmerely

    aswavingtheirhandsaround,andnotasadange-

    rousthreat(Glossary).MrandMrsW.areverymuch

    awarethattheseunknownculpritswillprobablynot

    beoundbutareotheopinionthatsuchincidentsshouldstillbereported.ZARAhas,atthetimeogoing

    topress,nourtherinormationabouttheprogresso

    theinvestigation.

    9 Ms.O.is anAustrian.One September evening,sheistravellingwithherour-year-old-daughteronthemetrolineU4,inthedirectionoHeiligenstadt.

    Sheiswearingaheadscar,butnotorreligiousrea-

    sons.A groupoourolderpeople,onewomanand

    threemen,getonthemetro.AsMsO.isobviously

    pregnant,sheisinthe24thweekoherpregnancy,sheissittingonaseatwithherdaughter.Aseatisree

    nexttoherwherethewomanbelongingtothegroup

    sitsdownonit.Themenremainstanding.Oneothe

    mensuddenly saysvery loudly,Ahha, thatswhyI

    workedmywholelie;sothekidscansitontheirar-

    sesinthemetro.MsO.turnstohimandtellshimthat

    heshouldnttalklikethisinrontoasmallchild.The

    manrepliesbysaying,Excuseme,butIdontunder-

    standyourlanguageandanyway,Ihadtoworkmy

    wholelieor people like you.What a ucking lie!

    MsO.isbewilderedandrepliesthatshecanunder-

    standhimverywellandthatsheissurprisedthathedoesntunderstandherlanguage,astheybothspeak

    thesamelanguage.Themanlooksattheheadscar,

    whichMsO.wearsasabandanaandexplainsagain,

    thathedoesnotunderstandherlanguageandthat

    sheshouldpleasespeakhislanguageishewantsto

    saysomethingtohim.MsO.turnstoZARAandasks

    thatthisincidentbedocumented.Sheisshockedthat

    wearingaheadscarisenoughtoberaciallyinsulted

    inpublic.

    10

    MrsB.isoAustrianoriginandconvertedtoIs-

    lamsometimeago.Shenowwearsaheadscar.ShelivestogetherwithherhusbandinVienna.Mrand

    MrsB.contactZARAinMarchwiththeollowinginci-

    dent,whichtheyasktobedocumented.Oneevening,

    Gleichesozialeund

    politischeRechte

    fralleMenschen!

    Finden Sie den Unterschied!

    DiePersonAhatsozialeundpolitischeRechte,weilsiedasGlckhatte,hiergeborenzuwerden-imGegenteilzuB.

    A B

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    RacistincidentsPublicsphere

    theyaregoingupwiththeescalatortotheexitothe

    metrostationSimmering.Threemencomeintheirdi-

    rectionontheoppositeescalator.Astheycomecloser

    toMrsB.,theygiveherthemiddlengerandinsult

    herwiththewordsuckingJudasandaddscornully

    thatshewouldntlooksobadotherwise.

    11 MrandMrs H. live together with theirtwochildreninVienna.MrsH.wasbornin Ger-many,MrH.inGambia.OnesunnydayinJuly,MrsH.

    andherchildrenarespendingthedayintheopen-

    airswimmingpool.Oncenished,theytakethetram

    backhome.Becauseoherpram,shehasashortver-

    baldisputewithanotherwomaninthecarriageothe

    tram.Asthewomangetso,anoldermandecidesto

    interveneandtellMrsH.tobehappythatsheisallo-

    wedtoliveinAustria!MrsH.asksishehadunder-

    stoodhimcorrectly.Themanrepeatshisstatement.

    Anolderwomanwhoisalsosittinginthetramwit-nessesthisraciststatementandtellstheman,inan

    indignanttone,that heshould rerainrommaking

    suchcomments.MrsH.ishappythatoneoherel-

    lowpassengersintervenes,butisangrythattheday

    shouldendinsuchaway.SheasksZARAtodocument

    thecase.

    12 MsT.isromVorarlbergandisridingtheVi-enna Metro one aternoon in July. Shortlyatershe takesa seat,a passenger next to her be-

    gins to speak to her. Hemocks herold-ashioned

    mobilephone.Sheanswersthatherphoneisnothisbusiness.Uponhearingheraccent,hebeginstotalk

    aboutheroriginandasksishe isaMarmeladinger

    (AnEastAustriantermorGermans,especiallyNort-

    hernGermans-Trans.).Shedoesnotunderstandthis

    expression,leadinghimtoexplainthatitmeansGer-

    man.MsT.inormshim that sheis romVorarlberg.

    ThemanthenstartsaracistrantandtellsMsT.she

    shouldgobacktowhereshecameromandthatany-

    way,everyonethereisaJewishpigandthatpeople

    romVorarlbergareoreignersandhewillchasethem

    away,just likehe haschasedaway theYugos and

    Turks.Everyattempttointerrupthisracistravingsis

    answeredbythemanwiththewords,Shutup,Jewish

    pig!Hethenremarksthathisgrandatherwasright

    tohavegassedthemall.Atthispoint,MsT.arrives

    atherstationandgetso.MsT.reportstheincident

    toZARA.ZARAinormsMsT.aboutthepossibilityo

    pressingcriminalchargesagainsttheunknownman

    anddocumentsthecase.

    13InAugust,newStoneso Remembrance areplacedinastreetinVienna.Theycommemora-tethe JewskilledduringNational-Socialism.ShortlythereaterMsP.reportstoZARAthatthestoneshad

    alreadybeenspaton,theverymorningotherstday

    atertheyhadbeensetinplace.ZARAdocumentsthis

    anti-Semiticincidentand orwards thereport tothe

    ForumagainstAnti-Semitism(Glossary).

    14 MrsS.isaMuslimandwearsaheadscar.Thisincidenttakesplaceshortlyaterthelastra-cismreportgoestopressinDecember2012.MrsS.

    andherhusbandvisitanorthopedianinViennaand

    arejustleavingthetreatmentroom.Anotherpatient

    iswaitingbythe treatmentroomsdoorand talkingonhertelephone.UponseeingMrsS.shecomments

    Nothingbutheadscarveshere!toherconversation

    partnerinadisparagingmanner.MrS.inormsZARA

    abouttheincidentandasksorittobedocumented.

    15 MrZ.orwardstheollowingcasetoZARAinFebruary.AcolleagueohisposteditonFa-cebook.MsT.istravellingwiththetraminVienna.A

    mangetsonandgoestoathree-year-oldboywho

    issittingacrossromhismother.Shealsohasasmall

    childinapram.Themansaystothechild,Geton,you

    Tschuschboy!(racistinsultorpeopleosouthernEu-ropeanandTurkishorigin-Translatorsnote;English:

    bohunk).Theboysmothercomplainsaboutthisracist

    demand.Themananswerswith urtherobscenities:

    Nooneorcesyouoreignersto livein ourcountry!

    Fuck o!MsT.is theonlypersonwhodeends the

    motherandthechildrenandrebukesthemanorhis

    raciststatements.Themanreactstothiswithurther

    verbalattacks,whoarenowdirectedagainstwoman

    ingeneral.MsT. complainsto thetramdriver,who

    conrontsthemanabouthisaggressivebehaviour.He

    denieseverything.Thedrivergiveshimawarningand

    tellshimthathewillhavetoleavethetramihehears

    anymorecomplaints.MsT.isspeechlessthatnoneo

    theother passengers conrm this racist attack and

    thattherearenourtherconsequencesorsuchinju-

    riousbehaviour.

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    RacistincidentsPublicsphere

    grnde deine eigene

    Mit deM KOStenLOSen gPA-jpSchLernnenzeitungSService

    *wir mahen mit dir und deinem Team einenZEITUNGSWORKSHOP

    *helfen mit BROScHREN(z.B. Layout und Bildbearbeitung so klappts)

    *DRUcKEN deine Zeitung und

    * statten euh mit einem PRESSEAUSWEIS frJungjournalistInnen aus

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    t

    [email protected]

    t

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    20

    RacistincidentsPolice

    Ademocratic,constitutionalstateneedsapoliceapparatusthatdeclarestheguaranteeohumanrightstobeits

    greatestpriority.Thepoliceneedtheco-operationoeveryoneinacountrytoensureapeaceulco-existence.Itis

    exactlythiscommonbasisortrustandco-operationthatisunderminedbythecoveringupomistakesandthe

    useoquestionablemethods,suchasethnicproling.Ethnicprolinghas,unortunately,beenalong-running

    issuein thelastracismreports.Butwhatexactlyisethnicproling?Thisiswhenthepoliceusedemographic

    eaturesandan(assumed)ethnicityasindicatorstodecidewhichpeopletostopandquestion.Theuseosuch

    methodsishighlyquestionable,evenwhenthepoliceclaimthattheyresultinsuccess.Theycan,orexample,

    destroythetrustthatanethnicorsocialgrouphasintheimpartialityothelawenorcementocials,because

    theygenerateanacrosstheboardcommunityosuspectswhoarealsothenperceivedassuchbythemajority

    osociety.Thisthenleadstotheirexclusionandrejectionrommainstreamsociety.Therearemanycritics,such

    astheFRA(FundamentalRightsAgency),whostronglyprotestagainsttheuseoethnicprolinganddemand

    thatsuspiciousbehaviourshouldprimarilyleadtoapersonbeingstoppedandquestioned,andnottheiroutward

    appearance.Itisalsoothegreatestnecessitythatanexternalandindependentdepartmentbesetuptoexamine

    errorsinpolicework.TheEuropeancommissionagainstracismandintolerance(ECRI)isonebodyamongmany

    whichdemandssuchadepartmentbesetup.Theguaranteethatsuchaninvestigativebodybeindependentis

    allthemoreimportant,becauseaninternalcultureosel-criticismandreectionseemstobemissingwithinthepoliceorce.Manyvictimsoracistdiscriminationorattacksbymembersothepoliceorcedonotusuallywantto

    takeanystepsagainstthepoliceocersinquestion,astheyearorguessthattheirellowocerswillmakestate-

    mentsprotectingtheirculprit,meaningthatpressingchargesispointless.Worse,thevictimcould,inthecourseo

    aninvestigation,becometheperpetrator.Thereisanurgentneedoractioninthisarea.

    Police

    16 InAugustothisyear,MsK.landsatViennaInternationalAirportin thenight.She is re-turningromherholiday.Allpassengershavetogo

    throughimmigrationbeoreleavingtheairport.MsK.

    noticesthatoneotheimmigrationocerschecking

    thepassportsopeopleromnon-EUcountriesisbe-havingbadly.Heisconstantlyshoutingandmaking

    racistcomments.Forexample,heshoutsattheperson

    whosepassportheischecking,Itsalwaysthesame

    withyou!Theocerisenragedbecausethearriving

    peoplegivehimthepassportswithoutalreadyhaving

    openedthemonthepageshowingthevisa.Heisalso

    annoyedthatamiliesaregivinghimthepassportso

    allamilymembersatthesametime.MsK.is,luckily,

    anAustriancitizen,anddoesnothavetogothrough

    thischeck.Sheis soshockedthatshebrieyorgets

    togothroughpassportcontrolhersel.Asshecannot

    get the incidentouto her head,she complains toViennaInternationalAirportthenextday,usingthe

    contactorm.MsK.thenreceivesareply,inorming

    herthattheairporthasnodirectinuenceoverex-

    ternalpersonnel,butthattheywilldiscussapossible

    needorimprovementintheareaocustomerservice

    atthenextmeeting.Sheisalsoinormedthatherlet-

    terhasbeenorwardedtothepoliceorconsultation.

    MsK.receivesnoreplyromthepolice.AriendoMs

    K.withTurkishcitizenshipcomestoViennaoravisit

    inOctober.Shemeetsthesameunpleasantimmigra-

    tionocer.Hetreatshercontemptuouslyandshouts

    ather.MsK.srienddoesnotunderstandhimthough,

    asshecannotspeakGerman.AsMsK.scomplaintto

    theairportobviouslyledtonoconsequencesorthe

    racistocersand,asshehadnotreceivedaresponse

    romthepolice,shecomestoZARAattheendothe

    yearandasksorsupport.Theocersbehaviourmay

    havebeenabreachothecodeoconductregula-

    tions(Glossary).Theseregulationsstatethatlaw

    enorcementocialsmaynotbehaveinaprejudiced

    mannerwhen carryingouttheir duties.ZARAonceagainsendstheletterocomplainttotheresponsible

    policestatementalongwitharequestorastatement.

    ZARA receives a letter in answer inwhich the res-

    ponsibleocerapologisesorthelateresponseand

    continuesthattheocialconcernedhasadmittedto

    havingbehavedinanunpleasantmannerandtoha-

    vingmadeimpropercommentsduringtheincidentin

    question.Further,theocerwritesthattheocialhas

    apologisedandthathewishestomaintainariendlier

    attitudeinuture,onewhichwouldcorrespondtothe

    expectationsohissuperiorsandtravellers.Further-

    more,itisalsostatedthattheocialconcernedhasreceivedawrittenwarningromhissuperiors.MsK.is

    satisedthathercomplainthasnowbeenanswered

    andthattheocerhasapologisedorhisbehaviour.

    17 MsE.isoNigerianoriginandhasbeenlivinginVienna or someyears.One nightin July2012shevisitsabarwhichisbeingcheckedbythe

    nancialpolice.Aterthecheckhasnished,agroup

    oabout20people,ocersaswellasbarguests,are

    standingoutsideonthepavement.Adrunkenpasser-

    byapproachesthegroupandasksithebarisabrot-

    hel.Oneotheuniormedpoliceoceranswers,Yes.

    Yourwhoresthere!andpointstoMsE.Hethenadds,

    Butyouhavetowatchout,shesgotAIDS!Theother

    peopleinthegrouphearthisstatement.Awitness,Mr

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    RacistincidentsPolice

    M.,pointsouttothepoliceocerthathisremarkis

    discriminatory.Hewavestheprotestasideandsays

    thatheknowsthewoman,thatshehasHIVandthat

    sheshouldbesenthome.MsE.subsequentlysuers

    anervousbreakdownandhastobebroughttothe

    hospitalwiththeambulance.MrM.getstheocers

    rankandnumberandreportsthecasetoZARA.ZARAreportsthecasetothepublicprosecutoronMsE.s

    behal.MsE.isinormedthatproceedingsagainstthe

    police ocer have been discontinuedin December

    2012.MsE.is,atthetimeogoingtopress,conside-

    ringwhethershewillappealagainstthedecision.

    18 MrA.wasborninAustria,hisparentscomeromTurkey.OnedayinMarch,MrA.bringshisuncletotheairportwithhisatherscar.Onthe

    waybackheisstoppedbythepoliceonthemotorway

    orexceedingthespeedlimit.MrA.doesnothavehis

    paperswithhim,asheusuallyhastheminhisowncarandorgottobringthemwithhimonthisjourney.

    ThepoliceocerthentellsMrA.tocomewithhim

    tothestation.MrA.asksithisisreallynecessaryand

    whetheritisnotwithintheextentohisdiscretionary

    powerstondalessstrictsolution.Thepoliceocer

    reactsinaveryhostilemannerandexplainstoMrA.,

    inacondescendingtone,WerenotintheBalkans.We

    dontbargainlikeyoudothere!WeareinAustria,the

    rulesapplyhere!MrA.respondsindignantlythathe

    wasborninAustriaandthatthereisnoreasontobe

    sodisrespectultowardshim.MrA.sbrother,whodro-

    vetotheairportinadierentcar,comesonthesceneandspeakstotheocer,leadingtoMrA.eventually

    beingabletodrivehome.Mr.Aisveryshockedbythe

    mannerinwhichtheocerspoketohim.Hends

    theadministrativepenalty he received or breaking

    thespeed limit completely justied, butwould like

    tolodgeacomplaintagainsttheocersracistcom-

    mentsandtheactthathespoketohimdisrespectul-

    ly(byusingthe inormalduormoaddress..-Trans.)

    ZARA advisesMrA. and supportshim inlodging a

    complaintpertainingtothecodeoconductorlaw

    enorcementocers(Glossary).Inresponsetothis,

    theocerresponsibleorsuchmatterscontactsMrA.

    pertelephone.TheocerapologisestoMrA.orhis

    colleaguesbehaviourandurtherexplainsthathewill

    discusstheincidentwithhim.MrA.issatisedwith

    thehandlingohiscomplaintandconsidersthemat-

    tertobeclosedorhim.

    19 MsH.comestoZARAinsummeroradvice.Sheiso ex-Yugoslavianorigin,buthaspos-sessedAustriancitizenshiporalongtime.

    ShewasrecentlyinvitedtoapolicestationinVi-

    ennatogiveinormationoracriminalinvestigation.

    Thedetective doing thequestioningbecomesvery

    unriendly and impatient during the course o theconversation.InreerencetostatementsmadebyMs

    H.thatare,inhisopinion,contradictory,hetellsher

    tostandupsohecanseeisheisamanorawoman.

    HethentellsMsH.,inaverycontemptuousmanner,

    itsapitythatpeoplelikeherhaveAustriancitizen-

    ship.Heurthernotesthatitisregrettablethatshe

    obviouslycannotspeakGerman.MsH.canspeakvery

    goodGermanandisshockedtobespokentoinsuch

    aninsultingandhumiliatingwaywhenshehascometothepoliceasawitnessinaninvestigation.OnMs

    H.srequest,ZARAsendsacomplainttothepolicesta-

    tioninquestion.Theansweringletterstatesthatthe

    ocer in question denies making such comments.

    Theletterthengoesontostatethatanassessment

    ostatementsthatvarysogreatlyromeachotherisa

    verydiculttask.Itisthereorenotpossibletogivea

    nalclaricationotheactualeventsthattookplace

    duringthequestioning.However,shouldtheincident

    havetakenplaceinthewaydescribedbyMsH.,then

    theyapologiseorit.

    20 MsW. isa reugeeromChechnyaandhaslivedinViennaoraewyears,alongwithherchildren.Onemorningsheiswalkingalongapassage

    inametrostationwithhersmalldaughterinapram

    andaccompaniedbya riend.Shesuddenly eels a

    hardblowagainstthesideoherhead.MsW.,issho-

    ckedanddoesnotunderstandwhathasjusthappe-

    ned.Herriend,however,sawthatamanbehindher

    hadhitherandthenjustwalkedo.MsW.inorms

    thepolicewiththehelposomepassers-byandher

    riend.Thepolicesubsequentlybringintheoender

    orquestioning.MsW. is examinedat thehospital,wheresheisalsotreatedoracontusionotheskull.

    Shelatermakesastatementtothepolice.Assheis

    veryupsetanddismayedbytheactthatastranger

    wouldsuddenlyandwithoutanyreasonattackherin

    arequented,publicplace,sheasksthepoliceocer

    doingthequestioningwhythemandidthis.Hethen

    explainshisassumptiontoMsW.;ithadtodowiththe

    actthattheoreignersonlycometoAustriatoex-

    ploititswelaresystem,andthateveryoneknowsthis.

    Apartromthat,theywouldalwaysdisturbpeople,or

    example,bytalkingonthetelephonetootooloud.Ms

    W.shouldntgetupset;anyway,itwasonlyasmack.

    PeopleinRussiawouldevenkilleachother.MsW.ex-

    periencesthisstatementasasecondblowandma-

    kes,withthesupportoZARA,acomplaintagainstthe

    ocer.Duringthelegalproceedingswhichlatertake

    placethemanwhohitMsW.declareshimselguilty

    andreceivesasuspendedsentence.Heisalsoordered

    tocompletetherapysessionstoovercomehisaggres-

    sion.MsW.isawardedcompensation.ZARAreceives

    ananswertotheircomplaintromtheViennapolices

    oceoradministrativesupervisionattheendothe

    year.Theletterstatesthatithasbeenestablished,a-

    terduevericationoMsW.saccusation,thatthebe-

    haviourotheocerwasnotproessional.OnbehalotheViennaPolice,theyapologisedtoMsW.orthe

    ocersbehaviour.

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    21 MrE.isGermanorigin.HecontactsZARAinDecembertoreporttwoincidentswhich,inhisopinion,indicatelatentracismwithinthepolice

    orce.InOctoberheisstoppedbyanocerinthe19th

    districtorridinghispeddlescooterunlawullyonthe

    pavement.Heisaskedihehasadrivinglicenseand

    repliesthatheacquiredit10yearsagoinGermany.Thepoliceoceranswersthisbysaying,InGerma-

    ny??Then o course youdontknow ANYTHING! A

    ewmonthsbeore,he isstoppedbya policeocer

    or ridinghisbicyclein apedestrian zone. Sheasks

    himihespeaksGermanandiheisaoreigner.Mr

    E. answerspositively to bothquestions. Theocer

    thenaskswhereheisrom.WhenMrE.tellsherthat

    heisGerman,sherespondsbythesaying,Well,then

    yourenotsobad!

    22MrA.isoTunisianoriginandhasbeenliving

    inViennaoralongtime.OneweekendinDe-cember,MrA.meetssomeriendsandacquaintances,

    alsooTunisianorigin,oroneotheirregularootball

    gamesonasportsgroundinVienna.Thegroundis

    separatedromtheUNOcitybyapublicroadanda

    ence.Duringthegame,oneotheplayersaccidently

    kickstheballoverthegroundsence.Alargeparto

    thegroupthereoregoesontothestreetnexttothe

    groundtondtheball.Whiletheyarelookingorthe

    ball,apolicecarwithaashingbluelightsuddenly

    drivesuptothem.Twoocersgetoutothecar.One

    o the ocers accuses the group, in an aggressive

    tone, o trying toenter privateproperty.MrA. andhisriendsthough,wereonlylookingortheirballon

    thepublicroad,anddidnotclimboveranyence.The

    ocermakesderogatorycommentswhichareobvi-

    ouslyrelatedtothegroupsnon-Austrianorigins.He

    addresses them inormallywithdu andasks,Who

    areyouandwheredoyouthinkyoureliving?Healso

    addsthat they arent integrated.Mr A. explains, on

    theocersdemand,thathecomesromTunisia,haslivedinViennaoranumberoyearsandisreadyto

    representthegroupandtoansweranyquestionsput

    tothem.MrA.tellsthepoliceocerhisname,whe-

    reupontheoceraskshimihehasspeltitcorrectly.

    Unortunately,MrA.cannotreadthenoteinthedark

    andwithouthisglassesandthereorecannotanswer

    thequestion.Theocerisextremelyannoyedandac-

    cusesMrA.onotbeingabletoread.Hethenshouts,

    ina scornultone,Can anyonehereactuallyread?

    Eventually,MrA. isinormedthathehastocometo

    thestation.Heistakenthereinthepolicecarwith

    ashinglights.Inthestation,hisparticularsaretaken.Heistheninormedthathecangoandthatareport

    otheincidentwillbesenttotheoreignministry.Mr

    A.comestoZARAwiththecasewhereheisadvised

    aboutanypossiblelegalactionhecouldtakeagainst

    the discriminatory treatment he received rom the

    ocer.Heisinormedaboutthecodeoconductre-

    gulations(Glossary),whichareguidelinesorhow

    lawenorcementocersshouldbehavewheninter-

    veninginsituations.ZARAsupportsMrA.inmakinga

    complaintrelatingtoabreachothiscodeoconduct.

    Theresultothecaseis,atthetimeogoingtopress,

    notknown.

    RacistincidentsPolice

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    23

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    Vier mal im Jahr Informationen aus erster Hand

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    24

    Democraticeects,worldwidenetworking,asterexchangeoinormationandtheeelingoreedomandano-

    nymityareallvaluesthatweassociatewiththeinternetasweknowittoday.Thedarkersideothisphenomenon

    though,isnolessinevidence.Falsereports,thereproductionohal-truths,aswellasracistandinammatory

    contentcanbespreadjustasquicklyandeasily.Theseproblemsareotentakenlightly;thecommonopinionis

    thatitsonlyavirtualrealmandnottherealworld.Only,lawsandregulationswhichapplyintheofineworld

    shouldalsoapplyintheonlineworld.

    Internet

    23 TheollowingemailisorwardedtoZARAinAugust.Theollowingclaims(amongothers),canbeoundintheemail:oreignerschildrenareta-

    kentothekindergartenintaxisattheexpenseothe

    stateoLowerAustria,asylumseekersareunwillingto

    workandThestateoLowerAustriapaysorinterpre-

    tersandspeciallytrainedkindergartenteachersorobt-

    rusiveoreignchildren.TheauthorotheemailappearstobeapoliceocerromSt.Plten(capitaloLower

    Austria-Trans.),ashesenttheemailromhisocial

    emailaccountandexpresslystatesthathewouldlike

    theemailtobedisseminated.Theemailispickedupby

    thewebsiteotheAustriannewspaperDerStandarda

    ewweekslater.Theclaimsmadeintheemailare,ater

    alittleresearchwork,quicklyshowntobeuntrue.Itis

    suspectedthattheclaimsareintendedtoincitehatred

    againstallegedlyprivilegedmigrants.Thewidedistri-

    butionotheseemailliesbygulliblereadersandthe

    resultingangrycomplaintstotheLowerAustrianFede-

    ralPoliceCommandrevealthatthisattempttoincitepeoplewassuccessul.Theresultingmediaattention

    leadsthepoliceocertogiveahal-heartedcorrection

    otheclaimshemade.Inparticular,heexplainsthat

    thetaxishereerredtoarecollectivetaxisthatbring

    childrenromremoteareaswithpoorpublictransport

    connectionstotheirschoolsorkindergartens.Healso

    makesitknownthatheinnowaywantedtostirup

    hatredagainstoreigners.Theassistantchieopolice

    orLowerAustriadistancedhimselinthenameothe

    policeorceromtheemailandstronglycondemnedits

    infammatorycontent.Itisalsoannouncedthatthere

    wouldbeocialconsequencesortheocerinques-tion.

    24 MediareportatthebeginningoAugustaboutacourtcaseagainsta33-year-oldinternetuser.HemadeseveralpostingsinanewsportalromJanuaryto

    May2012,wherehecallsTurksaNeanderthalpeople

    andstupidarmersandapesaswellasdemandinga

    banonTurks.TheFederalCourtinFeldkirchsentences

    themanonchargesoincitementtohatred(Glossa-

    ry).Heisorderedtopayaneo5,400,halowhichis

    conditional.Thesentenceisnotlegallybinding.

    25 A56-year-oldretiredpolicemanappearsbeo-recourtattheendoSeptemberinFeldkirchonchargesoincitementtohatred(Glossary).He

    postedseveralcommentsrelatedtoacriminalsuspect

    oTurkishorigininaVorarlberginternetportalinApril.

    Inthisposthenotesthatitistheusualcarawaychaos.

    Further:Theyliethroughtheirteeth.TheFederalCourt

    inFeldkirchsentencesthemantopayaneo7,200,

    halowhichisconditional.Thesentenceisnotnal,

    andthemanstillhastherighttoappealagainstit.The

    ormerpolicemanmustalsoundergopolicedisciplina-ryactions.

    26 TheWelsInitiativeagainstascismcallatten-tiontotheFacebookgroupImogWelsnim-ma(IdontlikeWelsanymore-Trans.)inFebruary.The

    postersinthisgroupmakemigrantsandthecitysor-

    eignerriendlypoliciesresponsibleoralltheirpossible

    andallegedgrievances.Oneposterevenwishesthat

    asmallHitlerwouldreturnandsuggeststhattheso-

    lutiontotheproblemistore-openMauthausen.The

    AntiainWelsreportsthatchargeshavealreadybeen

    broughtbasedonbreachesotheProhibitionAct1947.Furtherinormationis,atthetimeogoingtopress,not

    available.

    27 InJanuary,anapprenticeinSalzburghastostandtrialorracistpostings.TheyaremadeonFP(FreedomPartyAustria)leaderH.CStrachesFace-

    bookpage.HeischargedbyajudgeotheSalzburg

    juvenile court todo 50hours communityservice or

    postingssuchasJustkillallTurks.OnlytheThirdReich

    hasauture.The50hoursarepartoadiversionsettle-

    ment(Glossary).

    28 Areaderoananti-IslamicblogpublishedapostromsaidbloginMay.Dontonlyghtbackphysically.Iwantedtobuyaleathercowboyata

    showyesterday.Itwasonlywhenthesalesmanasked

    meiIwaslookingorahatthatInoticedthathewasan

    Indian.Ianswered,Notanymore!andwentaway.We

    havetomakeitclearonadailybasisthatwedontwant

    oreignerstocoloniseourcountry.ZARAdocumented

    thepostingsaspartoourirregularmonitoringactivi-

    ties(Glossary).

    29AcommentpostedonH.CStrachesFacebook

    pageisreportedtoZARAinDecember.Auser

    withthenameRudolHasswisheseveryoneamerry

    Christmasandpostsalinktoanotherwebsite.Thelinks

    RacistincidentsInternet

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    25

    leadstoaphotoshowinganoldman,alongwiththe

    textoncethegaswasout,wenishedthemowith

    stones.ZARAorwardsthepostingtotheinteriormi-

    nistryoceresponsibleorreportingNationalSocialist

    activities.(TheFederalOceorStateProtectionand

    CounterterrorismGlossary).

    30 AchainletterisorwardedtoZARAinSeptem-ber.ThemailcontainsanattachmentwithanaudiolewiththetitleInaTyroleanmosque.AMus-

    limcalltoprayercanbeheardatthebeginningothe

    le.Thisisimmediatelyendedbyaloudnoise,whichis

    obviouslytheshotromagun.MerryAustrianolkmu-

    siccanthenbeheard.ZARAdocumentstheemailand

    orwardsittotheinteriorministryoceornationalso-

    cialistactivities(TheFederalOceorStateProtection

    andCounterterrorismGlossary).

    31AttheendoJune,ZARAismadeawareoseveralFacebookpostingswhichareracist,in-

    fammatoryandinciteviolence.Theyincludephrases

    suchasIdvisitamosquewithhigh-prooalcohol;-)

    MOLOTOVCOCKTAIL!!Apetrolcanisterincombinati-

    onwitharelighterwouldalsobeok...andIdontlike

    blackkaas.ThesearepostedbymembersotheFace-

    bookgroupWirstehenzurFP(WeareortheFP-

    Trans.).TheFPpoliticianH.CStracheisalsoamember

    othisgroupandcomplimentsitonhisownFacebook

    pageasengagedsupportersoourcommunity.An

    observerothisgrouppublishespartsothiscomment

    onhiswebsite.Thesecommentsarelaterreportedoninvariousmediaandseveralpoliticianscriticisethe

    group.Strachehimselwithdrawshismembershiprom

    thegroup,butmanyotherFPpoliticiansremaininthe

    (nowclosed)Facebookgroup.ZARAorwardsthepos-

    siblyillegalcontentothepubliccommentstothein-

    teriorministrysNSreportingoce(TheFederalOce

    orStateProtectionandCounterterrorismGlossary)

    orinspection.Thereis,atthetimeogoingtopress,

    nourtherinormationabouttheresultotheoces

    investigations.

    32Theollowingcommentsaboutanarticleon

    criminogenic gypsies are published on a

    right-wingAustrianinternetnewsportalinSeptember.

    ThesecommentsareorwardedbyZARAtotheinte-

    riorministryoceresponsibleorreportingNational

    Socialistactivities(TheFederalOceorStateProtec-

    tionandCounterterrorismGlossary).Acolleagueo

    minehasa riendwholivesinBulgaria.Hecanprovi-

    dearst-handaccountohowgypsieslivethereand

    whatsortoattitudestheyhave.Gypsieshavealargelyimpairedrelationshiptoproperty;theirownandthat

    oothers.Theyobviouslydonotunderstand,because

    otheirowntraditions,whatpropertymeans.Theysee

    something,theywantit,andtheytakeit,withoutbeing

    awarethattheyhavedoneanythingwrong.Theyvegot

    somethinganddontneeditanymore,sotheyjustdrop

    itwheretheyrestandingorwalking.Thisisonlydie-

    rentwhenitcomestomoney.Everythingthattheysee

    anddontneedactuallyneedthemselves,theytakeand

    turnintomoneysomehow.Thismeansawinegrowerin

    Bulgariacannotleavehisgrapestoripenonthevine.

    Ihetries,thenhisgrapesaregoneinthemorning.Hehastoharvesttheunripegrapesandthenputsugarin

    thewine.Thisalsoappliestoruitgrowers.Theyhaveno

    chancetolettheirruitripenwithouthiringexpensive

    securityguards.Youonlyleaveyourhouseunguarded

    whenyougoonholidayonceinyourlie

    33 FPleaderH.C.StrachepostsastoryonhisFacebookpageatthebeginningoDecember.ThepostingconcernstheallegedbanonSt.Nicholas

    visitingViennaKindergartens(seealsothecaseinPo-

    liticsandtheMedia/Case45).Amongstotherstheol-

    lowingcommentsarepostedbyFacebookusersundertheposting:Rightattheborderweshouldcastratethe

    menandsterilisethewomen,whilstreadingDudenand

    aGermanbible!!!!SIEGHEIL!!!FuckingMuslims-away

    withthemBurntheMuslimchildrenimmediately!!

    Therellcomeatimewhenwellbeontopagain!!Then

    itllbepeople,riseup,andletthestormbreakloose!

    (Editor'snote:AquoteromGoebbelsduringtheSport

    PalaceSpeech)andDieMuslims,DIE.

    These comments, and others, are reported by

    ZARAandotherreaderstotheinteriorministrysNS

    reportingoce (TheFederalOceorStateProtec-

    tionandCounterterrorismGlossary)orbreaching

    theProhibitionAct1947andthelawconcerninginci-

    tementtohatred(Glossary).

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    RacistincidentsPoliticsandthemedia

    34A sketch is broadcast on the much-loved

    ORFs late nightTV showWillkommens-terreichinOctober.Inthesketch,thebusinessman

    and politician Frank Stronach and the proessional

    ootballer David Alaba are portrayed by theshows

    twopresenters.ThepresenterportrayingDavidAla-

    bahasbeenblackacedorthesketch.Throughout

    thesketch,heisconrontedbyracistclichsandin-

    sultswithoutanyopportunitytocommentonthese.

    AttheendothesketchAlababecomesangryand

    leaves theconversation.The sketchdoes admitted-

    lyattempttopresentacriticismoracism,butthese

    pretensions are undermined by the unchallenged

    reproductionandsupposedlyunnypresentationocommonracistprejudices.Theseprejudices,andthe

    demeaninginsultswhichaccompanythem,aredirec-

    tedagainstawell-knownsportspersonwhohasonly

    beenusedorthissketchasasilentvictimoracism

    becauseohisskincolour.MrAlabaandhisamilyare

    alsoappalledbythesketch,whichisalsoshownon

    theTVshowswebsite.Thesketchisalsotobeound

    onYouTubeandisseenbyalargenumberousers.

    DavidAlabasatherandamilylawyercometoZARA

    orurthersupportandadvice.ZARAcontactsthose

    responsibleortheprogram.Theyrecognisethatthe

    programhasinjuredDavidAlabaspersonalrightsandarereadytoseekasolution.Thecaseisalsopicked

    upbymediainAustriaandGermany.Manypersona-

    lities rom thesports andjournalisticworldcriticise

    thesketchwhich,duetotheraciststatementsmade

    withinit,completelymissesitsintendedmark,astas-

    telessandracist.Theydemandanapology.TheORF

    andthemakersotheprogrammeapologiseorthe

    discriminatory sketch.They alsoordera deletiono

    the related videos onYouTube. ZARA contacts the

    Willkommensterreicheditorialteamagainandask

    thatthesketchbedeletedromtheonlineeditiono

    theprogramme.Thisiscarriedout.

    35 A largeAustriandailynewspaper publishesanarticleattheendoDecemberaboutthe,

    up until now, unsuccessul search or an unknown

    suspect involved in an attack on a taxi driver. Theollowingracistwordingcanbeoundinthedescrip-

    tionothedetailsotheevent.Shortlybeorethey

    reached their destination, the southerner (one o

    hundredsocriminaloreignerswhomakeourhome-

    landunsae)drew a knie. (Southernermeans here

    someoneromsouthernandeastern Europe-Trans)

    ZARAdocuments thearticleusing anonline report

    romKobuk-Associationorcriticalmediaconsump-

    tion (www.kobuk.at).ZARA, alongwithmany other

    angryreaders,initiateacomplaintprocedurethrough

    theAustrian PressCouncilto examineor,or deter-

    mine,abreachomediaethicshastakenplace.Theresultotheinvestigationbeingcarriedoutbythead-

    ministrativetribunalothePressCouncilis,atthetime

    ogoingtopress,notknown.

    36 TheracistinsultN....isoundinavarietyoarticlespublishedbytheconservativeright-wingweeklymagazineZurZeitover thecourseo

    2012.ThismagazineispublishedbytheFPpolitician

    AndreasMlzer.Theinsultisusedtodescribepeople

    withdark skin (or example, Aricanasylum seekers

    ortheItalianootballerMarioBalotelli).TheAustrian

    PressCouncil(

    Glossary)takesareaderscomplaintasanopportunitytoreprimandZurZeitinitsdeci-

    sionconcerningsaid complaint.Thedecision states

    thatthenewspapersuseoderogatoryandinsulting

    terms breaches Article5.5o thecodeo ethics or

    theAustrianpress.Thearticlestatesthatanykindo

    discriminationonracist,religious,national,sexualor

    othergrounds isinadmissible.Despite theAustrian

    PressCouncilsdecision,theracisttermisstilltobe

    oundineditions51-52/2012othemagazine.ZARA

    documents theracist languageusingmediareports

    andaspartoourirregularmonitoringactivities(

    Glossary).

    37 Inedition28/2012,theweeklymagazineZurZeitpublishesanarticleentitledPerpetrator

    Politics and the media

    Whenreadingthepreviousracismreport,onecanhavetheeelingobeingtrappedinatimewarp.Thesamepat-

    ternscanbeoundagainandagain;romdivisiveelectionposters,newspaperarticlesorstatementsbypoliticians.

    First,astatementismadebasedonincorrectguresorallegedacts.Thestatementcreatesawaveoindignation,

    whicheventuallysubsides.Itthenstartsalloveragain.Aurtherevilistobeoundinthemedia,whichislargely

    one-sidedandproducedcontentwhichhasnotbeenproperlyresearched.Stirringupresentmentanddividing

    thepopulationonthebasisocultural-ethnicand/orsocialdierencesiscertainlynotanewapproachusedbythe

    Austriantabloidnewspapers.Figuresareotenpresentedwithoutanyinormationaboutthesources.Racismhas

    aneasytimeoitinanewspaperlandscapewherecriminalasylumseekersisapleonasm(Glossary).Something

    hastobedoneaboutthis.ZARAandotherorganisationsandnetworkssuchasKobuk,amediawatchblog,Teil-

    nehmendeMedienbeobachtug(Participativemediawatch-Trans.)andFernseherKaputt(TVbroken-Trans.)orm

    thespearheadagainstinammatoryandracistcontentinthemedia.ManyincidentsarereportedtotheAustrian

    PressCouncilandalsereportsareclaried.

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    RacistincidentsPoliticsandthemedia

    protection ororeigners. Thisarticlesconcernsthe

    actthemediadonotreportontheoriginsocriminal

    oenders,whichZurZeitconsiderstobeascandal.

    AFrenchcaseiscitedinthearticle,wheretheoender

    wasnotnamed.Thearticlecommentsontheorigino

    theoender(whichhadbythenbecomeknown),in

    theollowingmanner,Asamatteroact,theviolentcriminalwascalledSouleymaneandcomesromthe

    CaucasusrepublicoChechnya.Aregionthen,whose

    citizenscreatemassiveproblems as reugees across

    thewholeo Europe,becausetheirtendencytovio-

    lenceisdenitelyhigherthanthatotheautochtho-

    nouspopulation,andevenhigherthanthatoother

    immigrantgroups.ZARAdocumentsthegeneralising

    racistassertionsthankstoawitnessshelp.

    38 TheAustrian ree newspaperheute publi-shesanarticleinDecemberaboutamurdercaseinKlagenurtwhereamankilledhiswieinrontotheirdaughterskindergarten.Althoughthereisno

    cluetotheculpritsorigin,heisdescribedbythetwo

    authorsothereportasthesortomanwhousually

    andluckilylivesbehindthehalmoon.Incountries,

    wherethebuttocksarehigherthantheheadwhen

    praying.Theyseepartnersastheirproperty.Ishetries

    tobeindependent,thentheyeelinjuredintheirpri-

    deandgocrazy.Manyangryreadersreportthisartic-

    lenotonlytoZARA,butalsogototheAustrianPress

    Council ( Glossary) and complain directly to the

    dailynewspaperseditors.Anapologyinlightocur-

    rentdevelopmentsispublishedbytheeditor-in-chieChristianNusseronthesamedayonthenewspapers

    website.Theapologyclearlyadmitsthattheseracist

    termsweretobeoundinthearticle.Theeditor-in-

    chieapologisesorthisandassurespeoplethatthe

    newspaperopposesracismineveryorm.Heurther

    announcesthataninternalreviewwouldbecarried

    outtondouthowsuchamistakecouldhavehappe-

    nedandthatconsequenceswouldbedrawnromthis

    incident.However,thisapologyisnotpublishedinthe

    nextprintededition,whichhasaarhigherreadership

    thantheonlineversionothenewspaper.Thereisme-

    relyanarticletobeoundinwhichtheapologywas

    quicklymentioned.Insteadothis,therewasaloto

    inormationabouttheintegrationendeavoursothe

    newspaperandthepraisetheyhadreceivedorthis.

    Inormationaboutthepreviouslyannouncedconse-

    quencesorthejournalistsinquestionisgivenalittle

    later.Oneotheauthorsreceivesanocialwarning,

    whilstthesecondisremovedasheadodepartment

    andissuspendedoranumberoweeks.Alargenum-

    berojournalists,alsostaothenewspaperinques-

    tion,areoutragedbythe,intheiropinion,scantcon-

    sequences.ZARAdocumentstheincidentandsends

    thepublicprosecutorastatementotheactsormed

    toinitiatealegalassessmentowhetheranycriminaloensehasbeencarriedout(especiallyrelatingtothe

    crimeoincitementtohatred( Glossary)).Thepress

    councilannouncessomewhatlaterthatproceedings

    arebeinginitiatedtoestablishwhetherthearticlewas

    contrarytotheprinciplesomediaethics.Thecom-

    petentsenateothepresscounciltribunalcomesto

    adecisioninthebeginningoFebruary2013.Itnds

    thatthearticlepresentsaseriousbreachotheAustri-

    anpressscodeoethics,duetothegeneralvilication

    opeoplebelongingtotheMuslimreligionanddiscri-minationonreligiousandracistgrounds.Further,the

    presscouncilndsthatthevilicationoa recognis-

    edreligiouscommunitycouldjustiablybecalleda

    breachopublic order. Thesenate judges theclear

    apology o thewebsites editor-in-chie as positive,

    butndsthereactionintheprinteditioninsucient,

    asitprimarilypraisesthequickconsequencesdrawn

    by theeditors-in-chie, rather than ocusingon the

    apologyitsel.Furthermore,theconsequencesdrawn

    bythenewspaperarejudgedtobepositive,including

    thedisciplinaryactionstakenandtheannouncement

    o training to raise awareness among the editorialteam.

    39 MsN.makesZARAawareoarecentarticleintheKroneZeitungnewspaperatthebegin-ningoJanuary,aswellastheclaricationpublished

    onthewebsiteotheassociationKobuk-Association

    orcriticalmediaconsumption(www.kobuk.at).The

    Krone article claims, under the title50 sick incest

    babieseveryyear,that50sickincestbabiesareborn

    intheAKH(ViennaCentralHospital)everyyearand

    thatmostothemaremigrantchildrenromsocially

    disadvantagedamilies. Theonlysourcenamed ortheclaimsmadeinthearticleisaphysicianromthe

    hospital, who has been quoted anonymously. The

    articledoesnotcontainanocialstatementroma

    representativeothehospital.Kobukmakesinquiries

    o the hospital who responds thatthe statements

    madeintheKronearticlecannotbesupportedand

    thisstatementwasnotmadebyanyooursta.The

    AustrianPressCouncil(Glossary)passesjudgment

    onthearticleinMay.Initsdecision,itestablishesthat

    the article breaches articles 2.1 (conscientiousness

    andcorrectnesswhen researchingand reproducing

    newsandcomments)and5.5(discriminationonra-

    cist,religious,national,sexualorothergrounds)othe

    Austrianpressscodeoethics.

    40 InFebruarytheplatormStopptdieRechten(Stopthear-right-Trans.)(Glossary)drawsattentiontoacampaignwhichhasbeenrunningsince

    2009inwhichmails,yersandelectronicdocuments

    arebeingspread,allwiththetitlesterreicherinNot

    Asylantenbelohnt(Austriansinneed-Asylumsee-

    kersrewarded).Thedocumentcomparestheincome

    oanasylumseekeramilywithsixchildrenandthat

    oaskilledworkershousehold.Thecomparisonuses

    completelyalseguresanddisplaysatotalignoranceothelaw.Forexample,itclaimsthatasylumseekers

    areentitledtoamilystatesupport.Thecalculation,

    whichtheFPpartyleaderH.CStrachealsopostson

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    hisFacebookpage,originallycomesromtheright-

    wingextremistgroupArbeitsgemeinschatrdemo-

    kratischePolitik(Workinggroupordemocraticpoli-

    tics).TheplatormStopptdieRechtenendeavoursto

    presentacorrectionothegures.Theseshowthatan

    asylumseekeramilyis,incomparison,nanciallyac-

    tuallymuchworseo.Ashorttimelater,Strachepostsacorrected comparisono thetwo incomeswhich

    still contains alse assumptions and inormation.

    StrachesremarkthatanAustrianisworseothanan

    asylumseeker,despiteyearsohardwork,remainson

    hisFacebookpage,regardlessoanothercorrectiono

    theguresbyStopptdieRechten.ZARAdocuments

    theincidentusingreportsromStopptdieRechten

    andthemedia.

    41 ZARA receivesmany reports at the end oMarchconcerninganFPelectionposterinInnsbruck.Itisputupaspartothelocalcouncilelec-tions andshowsapictureo thecandidate,August

    Penz,alongwiththesloganMyPlanorInnsbruck:

    HomelandloveinsteadoMoroccanthieves.Further

    researchrevealsanarticleinthelocalTyroleanFP

    party newspaper known as Future Innsbruck. The

    articleconcernspeopleoMoroccanoriginwho,un-

    der thetitleForcedlabourinsteadodrugdealing

    are generallyportrayed as criminals. ZARA sends a

    statementotheactsregardingbothincidentstothe

    Innsbruckpublicprosecutor,alongwitharequestor

    avericationocircumstancesrelatingtoincitement

    tohatred(Glossary).Otherorganisations,suchas

    MuslimAustrianInitiativeandprivatepersonsalso

    lecomplaintsregardingtheseincidents.TheMoroc-

    canstatequotestheAustrianambassadorintheor-

    eignministrytoexpressthekingdomsindignationatthisxenophobicact.FPcandidatePenz,whoisaho-

    telownerinhisprivateproession,removestheposter

    duetotheprotestsandcomplaintsledandalsoapo-

    logisesoritscontent,claimingthathedidnotwant

    toinsultanyone.TheFPgeneralsecretaryHerbert

    KickldeendshisTyroleanpartycolleaguessloganby

    pointingtotheactthatthecriminalmilieuinInns-

    bruck is shaped by immigrants romMorocco. The

    TyroleanFPleaderandmemberothestateparlia-

    ment,GeraldHauser,alsodoesnotdistancehimsel

    rom the poster campaign and invites Morocco to

    taketheircriminalsback.PenzappearsattheRegionalCourtoInnsbruck.There,heischargedwithincite-

    menttohatred,butisoeredadiversionalsettlement

    (Glossary)withtheconditiononhimtopayane

    amountingto8000.Thisoeris,however,retracted

    byarulingotheHigherRegionalCourtbecausethe

    oerodiversioncanonlybemadeitheaccuseds

    guiltisoaslightnature.Theydonotseethistobe

    thecasewhenassessingPenzsbehaviour.Penzthen

    makesitknownininterviewsthathewoulddeclare

    RacistincidentsPoliticsandthemedia

    know your rights!

    The ZARA apprentices brochure:

    download via www.zara.or.at/kyr

    Info: (01) 929 13 99 www.zara.or.at Uni Credit Bank Austria Kto. 05211362800 BLZ 12000

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    29

    himselnotguiltyandthathereusesanyresponsi-

    bilityortheslogan.Heclaimsthattheresponsibility

    lieswiththeFederalFPpartyanditsChairmanH.C

    Strache.Penzissentencedonchargesoincitement

    tohatredattheendoFebruarytoapartiallyconditio-

    nalneo14,400bytheRegionalCourtoInnsbruck.

    Asboththepublicprosecutorandthedeenceteamappealagainstthejudgement,theresultisnotlegally

    binding.

    42 ZARAisinormedaboutacaricaturepostedonH.CStrachesFacebookpageinthemidd-leoAugust.Theoriginalimageshowsthreemen-a

    mano normalweightwho represents thegovern-

    ment,acorpulentmanwhorepresentsthebanksand

    athirdmanwhorepresentsthestarvedpeople.While

    thegovernmentservescopiousamountsooodto

    thebanks,thepeoplesittingatthesametablehave

    togo hungry. Amodiedversiono the caricatureshowsthecorpulentbankerwithahookednoseand

    StarsoDavidonhisculinks.Theseareintendedto

    inciteanti-SemitichatredagainstJewishcapital.The

    internet platormwww.stopptdierechten.at ( Glos-

    sary)locatestheanti-Semiticversionothecartoon

    asoriginatingromtheextremeright-wingwebpage

    volksbetrug.net.Theanti-Semiticversionis alsothe

    onewhichH.CStracheinitiallypublishesonhispage.

    FollowingcriticismromotherFacebookusers,Stra-

    chepoststheoriginal,non-discriminatoryversiono

    thecartoon.Heeels,however,thatasmearcampaign

    isbeingrunagainsthispersonandclaimsinoneohispostings...iIlinkacartoonromanotherusertothis

    page,thenIamaccusedoanti-Semitism.Thatismore

    thanperdious.Strachealsodeendshimselbysay-

    ingthathecouldnotndanyanti-Semiticcodesinthe

    modiedversion.Thepublicationotheanti-Semitic

    cartoon,andthesubsequentdenialoitsinammato-

    rycontent,wasstronglycriticisedatanationallevel,

    by,amongstothers,theJewishCommunityoVienna

    andtheGreenPartynationalcouncilmemberKarll-

    linger.Thecaricatureiscondemnedinternationallyby

    thechairmenotheAnti-DeamationLeagueinNew

    York,AbrahamH. Foxman and thePresidento the

    WorldJewishCongress(WJC),RonaldS.Lauder.They

    alsoasktheAustriangovernmenttoclearlydistance

    themselvesromanti-Semitism.TheFederalpresident

    Heinz Fischer speaks out at the beginning o Sep-

    temberandspeaksoalowpointinpoliticalculture

    which deserves general and decisive contempt. At

    thebeginningoJanuarythepublicprosecutorma-

    kesitknownthatthepublicationoananti-Semitic

    cartoondoesnotprovidesucientelementsoran

    oenseoincitementtohatred(Glossary).ZARA

    documentstheeventsusingmediareports.

    43InOctoberww.stopptdierechten.at(Glos-sary)reportsonaspittingincidentinvolving

    the FP politician Alexander H., which takes place

    ontheeveningbeorethelocalcouncilelectionsin

    KremsanderDonau.TheeventisreportedonbyaLo-

    werAustriannewspaper(NiedersterreichischeNach-

    richten).Theincidenttakesplaceinrontoabarin

    wheretheFPcandidatecannotbeservedanymore

    alcohol,asitisalreadyclosingtime.Thebarisbeing

    closedbyawaitresswithdarkskin.MrH.theninsults

    thewaitressasaN...bitchandspitsonher.AgroupcalledAlexanderH...-adisgracetoKrems!isounded

    onFacebookatertheincidentasaprotestagainstthe

    FPpoliticianandhisracistattack.ZARAdocuments

    theincidentandtheprotests.

    44 A Viennese district politician or the FPpartyandmemberothepolicespecialunitWEGAmakesapressreleaseinDecemberunderthe

    titleSubwaysexmonstergoesintohidinginTurkish

    communityinBrigittenau!Uneducated,criminaland

    hateul towards women- thedesirable goals o the

    multi-culturalsociety?Thepressreleasereerstothesearchorasuspect,oTurkishorigin,whoiswanted

    orrepeated rapesattacks.The textcontainsseveral

    racist passages and also makes several statements

    which incite hatred against an entire ethnic group

    onthebasisotheiridentity.ThisincludesThisspe-

    ciccaseclearlyshowsthatthepartothedistricts

    population who are oTurkish descent and mostly

    comeromthesameareaoAnatolia,ormaclosed

    community.Theynotonlysticktogetherwhenitco-

    mestocheatingthewelaresystem,butalsointhe

    caseoseriouscrimes.Theseladiesandgentlemen

    areneitherreadytoworkwiththepoliceauthorities,nordotheyhavetheslightestinterestinttinginwith

    themajorityo thepopulation.The excesses o the

    multi-culturalsocietypropagatedbythesocialistsor

    manydecadeshavenowreachedatragiclowpoint

    withthislateststringoviolence...Whenthepress

    releaseiscriticisedasracistandinammatory,thepo-

    liticianrejectsthecriticismasanattempttotarhim

    withtheracismbrush.Hearguesthathisstatement

    isapresentationotheacts.OtherFPpoliticians,

    includingthenationalcouncilpresidentMartinGra,

    deend thestatementsandendorseit. Thespeaker

    ortheViennaFPpartystatesthathedoesseeany

    reasontomakeanapology.Anumberopeoplele

    complaintsagainstthepoliticianonthegroundso

    incitementto hatred(Glossary).Asheisamem-

    berotheViennesePolice,thespokespersonorthe

    orcemakesitknownthattheDepartmentorSpecial

    Investigationsisreviewingwhetherocialanddisci-

    plinarymeasuresneedtobetaken.Furtherinormati-

    onabouttheinvestigationis,atthetimeogoingto

    press,notavailable.

    45 FP party leader H.C Strache publishes ascreenshot o an article rom an AustriandailynewspaperonhisFacebookpageatthebegin-ningoDecember.Itisstatedinthearticlethat,onthe

    previousday, a kindergarten inViennaDblingdid

    notallowaccesstothetraditionalSt.Nicholasgure.

    RacistincidentsPoliticsandthemedia

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    30

    Parents were enraged,Our culture is trampled un-

    derootby10Muslimchildren.H.C.Strachegivesthe

    ollowingcommentto hisposting,Scandalin Red-

    GreenVienna.(CityiscurrentlygovernedbyaSocial-

    DemocratandGreenPartycoalition-Trans.)Nicholas

    isnotallowedtoenterViennesekindergartens.The

    FPclaimsalmosteveryyearthatSt.NicholasDayce-lebrationsarenotallowedinViennesekindergartens.

    ThecityoViennahasrepeatedlyrespondedwitha

    counterargumentshowingtheoppositetobe true,

    butdespite thisVienna FP publishapress release

    in2012whichstates,amongotherthings,Ourlittle

    ones are denied their per-Christmasjoy so that the

    SPandtheGreenscantenderevenmoretotheMus-

    limvoters,criticisesNepp(YoungFPSpokesperson)

    anddemandsanimmediateendtothediscrimination

    onativechildreninViennakindergartens.TheVien-

    naSPpointsoutintheirownpressreleasethatall

    Viennakindergartens, including theone inDbling,havehadSt.NicholasDaycelebrations.EventheVien-

    naCityHallhadacelebration,towhich1000kinder-

    gartenchildrenwereinvited.Earlierstatementsrom

    theCityoViennamakeitknowthatonlystrangers

    whothechildrendonotknow,whocomedressedas

    StNicholas,arenotpermittedin thekindergartens.

    The Green National Council Member Karl llinger

    also criticises the alse reportwhich ismade every

    yearbytheFP.Itwouldbeextremelyeasytocheck

    thetruthothenewspaperarticlebycontactingtheDbling kindergarten. llingeralso points out that

    thesupposedNicholasbanpropagatedbytheFP

    evenounditswayintotheracistmaniestoohatred

    madebytheNorwegianmassmurderAndersBreivik.

    The2400usercommentswhichollowH.CStraches

    postingonFacebookshowthatthismessagealsoalls

    onwillingearsinAustria.Thisisalsoprovedbyindivi-

    dualbreachesotheProhibitionAct1947andthelaw

    regardingincitementtohatred(Incitement Glossa-

    ry.Seealsocase45).Acorrectionothepressrelease

    bytheFP,ortheremovalothealsereportromH.C

    StrachesFacebookpagehas,atthetimeogoingtopress,nottakenplace(itisalsonotexpectedtotake

    placeinuture).

    Sozialistische Jugend Wien

    www.sj-wien.at

    RacistincidentsPoliticsandthemedia

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    Statistics

    Atotalo44racistgratiswerereportedtoZARAin

    2012.35grattisweredocumentedinVienna.Eighto

    themwereoundinpublictransport.

    AFR Anti-Arican

    HAS swastikasandanti-SemiticRAS racist

    TR Anti-Turkish

    ISL Anti-Muslim

    Racist grati

    ZARA has been documenting racist grati in the

    publicsphereormanythantwelveyearsandhasal-

    waystriedtoensurethatitisremoved.Workinthis

    areashowsthatmakingthepublicawareothistopic,

    throughmediahelpandintensivecampaigns,hasled

    toanincreaseinthenumberoreportsograti.The

    actionquicklylosesitseectivenessthough,oncethe

    campaignisorgottenandtheproblemisnolonger

    a topic inpublic.Variousmeasures arebeing taken

    tocombatthis.Thegrati station,operatedby the

    master builder Alexander Baumann, removes racist

    gratiandsymbolsreeocharge.Also,ZARAcolla-

    boratedwith the organisationSOS-Mitmensch on

    theprojectWiperacismawayin 2006.Thishas led

    toanincreasedawarenessoracist,anti-Semiticand

    neo-Nazi grati. The number o reports related tothiswas793in2006.Thissankintheollowingyears

    (2007:251reports,2012:44).Thedecliningguresare,

    unortunatelythough,notasignthatthereislessra-

    cistgrati.Thiswasprovedbyamonitoringproject

    carriedoutbyZARAin2009.CertainareasoVienna

    were placed under observation, particularly those

    whichhadcometoZARAsattentionthroughgrati

    reports.ZARAstamember,workingorree,walked

    aroundtheareaandsystematicallydocumentedany

    gratitheyound.Withinaewdays,thisactionhad

    recorded30racistgratis.Note:Racistsymbolsand

    slogansonhousewalls,busstopsandinthepublictransportarearealthreatorpeopleandendanger

    peaceul and sae coexistence. They are not to be

    placedonthesamelevelasthevariedanddierent

    ormsoexpressionusedbygratisprayers.Critical

    andengagedpeopleare required. I yound racist

    grati,thenitshouldbereportedtoZARAand/or,i

    itisonyourhousewall,thenmakeuseothegra-

    tistationsservices.Thehelpcentrewillcontinueto

    ensurethatracistgratiisremovedandcontinuesto

    relyonthehelpotheCityoViennasCitizensService,

    andtheViennaPublicTransport.Wewouldalsolike

    tothankwww.stopptdierechten.atorregularlydocu-mentingreportsogratiromdailyandnewspapers.

    http://www.zara.or.at/ Advice Report racism

    http://www.rassismusstreichen.at

    HAS 51%

    RAS 14%

    TR 12%

    AFR 21%

    ISL 2%

    RacistincidentsRacistgrati

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    32

    RacistincidentsOtherauthorities,publicinstitutionsandservicesandserviceprovider

    Other authorities, public institutions and servicesand service provider

    TheAustriansocialandconstitutionalstateisorganisedontheoundationsoanextremelycomprehensiveadmi-

    nistration.Thisnetworkoinstitutionsandorganisationsmustguaranteetobeairandimpartial.Idiscrimination

    isgivenevenasmallamountoroom,thentrustintheruleolawdisappears,notonlyromthevictimsside,but

    alsoamongotherpeoplewhohaveregisteredtheincidentsanddonotwanttoexperiencesuchdiscrimination

    themselves.Racistordiscriminatorystatementsanddeedsareparticularlyseriousinthisarea.Itdoesnotmatter

    whetheritconcernsateacheratschooloranocialinamunicipaloce;thesecivilservantsareexpected,ina

    certainmanner,tobehaveasrolemodels.Itheymakeablunder,thenthiscanquicklyleadtoracismbecoming

    sociallyacceptable.ZARAhasreceivedreportsinwhichteachingstahavemadestatementsinrontotheclass

    suchasTurksmakemesick!andTheN....,itwashim.Pupilsdonotalwaysgotopersonsotrustoradvicecentres

    withtheracistincidents,whichmeansmanyoccurrenceswhichshouldbedealtarenotreectedupon.Pupilsare

    otenscaredtotakeactionagainstateacherwhoisresponsibleortheireducationalsuccess.This,combinedwiththeactalargeamountointimidationotentakesplace,preventssuchincidentsrombeingreportedtoanddealt

    withbyZARA,theOmbudsOceorEqualTreatment,theOmbudsOceorYoungPeopleortheStateSchool

    Board.Itshouldalsobenotedthattheactualnumberoracistincidentsismuchgreaterthanthoseactuallyre-

    ceived.Thisappliestoallareas,butespeciallytothisone.Itisotendicultorthoseaectedtoprovethatanact

    israciallymotivatedirecognisablyracistwordsarenotused.WhenZARAhelpcentreclientsaredeniedcertain

    services,oritheyhavebeentreatedinanunriendlymannerbyacivilservant,thentheyotenhavetheeeling

    thatthishassomethingtodowiththeirethnicity.

    46 MrA.liveswithhiswieandsmalldaughterinVienna.HisparentscomeromTurkey.AsMrandMrsA.areexpectingasecondchild,theymakearequestoralargerattotheViennaHousingpro-

    vider(Glossary).Asa result,theyareinvitedtoan

    appointmentwith theViennahousing commission.

    There,MrA.explainsthereasonswhyheeelsalarger

    atwouldbenecessary.Amongotherthings,heexp-

    lainsthattheshowerintheircurrentat(whichis39

    m2)isintheverysmallkitchenandthatheeelsthat

    hischildrenssaetywillbeendangeredihehastoba-

    thetheminthekitchen.Thisisexasperatedbytheact

    thathewillsoonhavetwochildren.Theconsultant

    answerthatsheshouldbathethechildwithabucket;

    thissurelyisntanythingneworyou.Theconsultant

    alsonotesthatMrA.shouldntbesurprisedihelea-

    vesthehousetogoshoppingandcomesbacktond

    thechildhasallenromthewindowasthisisnormal

    withyou.MrA.isshockedtobeconrontedbythis

    sorto racist statements in an objective discussion

    withacivilservant.HecomestoZARAwiththecom-

    plaintand,withZARAssupport,makesacomplaintto

    theCityoViennasAnti-DiscriminationAgency.The

    Anti-DiscriminationAgencytakesthecasetothere-

    levantmunicipaldepartmenttoclariywhetherany

    discriminationhastakenplace.Theresponsiblehead

    odepartmentmakesastatementregardingthein-