Microsoft Dynamics 365 für stressfreies Arbeiten
02. März 2017 @ Tech Data Azlan
Jana Lukic, Partner Sales Executive, Microsoft
techdata.com
Teilnahme nur über das Telefon möglich: 06925511-4400 Zugriffscode: 701 315 951
Microsoft Dynamics 365 für stressfreies Arbeiten
02. März 2017
Tech Data empfiehlt Original Microsoft® Software
Tech Data GmbH & Co. oHG, Kistlerhofstr. 75, 81379 München
Mail: [email protected] Tel.: +49 (0) 89 / 47 00 – 28 08
techdata.com
Reinvent products and business models
Engage customers
Optimize operations
Empower employees
Digital
Transformation ReinventBuild
Create
Reinvent products and business models
Optimize operations
Intelligent Cloud
Reinventing Productivity & Business Process
More Personal Computing
Aligning our priorities
Security
Industry scenarios
Horizontal scenarios
Focusing on customer success
Products Services Partners
Intelligent Cloud
Reinventing Productivity & Business Process
More Personal Computing
Aligning our priorities
Changing the conversation
Trust
Engage your
customers
Empower your
employees
Optimize your
business
Transform your
products
Microsoft Dynamics 365Business applications
• Optimized for 250+
Employees
• Comprises AX & CRM
• Dual Use
• Min 20 seats on select offers
• Optimized for 10-250
Employees
• Comprises Project ‘Madeira’ &
Future Sales, Marketing
Solutions
• Cloud Only
• Max 300 seats
Microsoft
Sales
Customer Service
Field Service
Project Service Automation
Operations
Finance
Marketing + Adobe
Microsoft
Sales
Customer Service
Field Service
Project Service Automation
Operations
Finance
Marketing + Adobe
Purpose-built
Productive
Adaptable
Dynamics 365
Characteristics
Intelligent
Purpose-built business applications
Sales Opportunity management
Social selling Content
collaboration Mobile sales
Planning & management
Intelligence
Customer
Service Omni-channel Portal
Agent enablement
Onsite service
Knowledge Intelligence
Marketing *
Field
Service Scheduling
and dispatch
Asset and warranty
management
Service agreements
Inventory management
Mobile Intelligence
Project
Service
Automation
Opportunity management
Resource management
Time and expenses
Project planning
Team collaboration
Customer billing
Intelligence
Operations Retail Procurement and sourcing
Supply chain management
Project accounting
Human capital management
Manufacturing Financial
management Intelligence
Adobe and Microsoft announced plans for a strategic partnership. Microsoft will make Adobe Marketing Cloud its preferred marketing service for Dynamics 365 Enterprise edition.
Empower people to delight customers through an end-to-end view
PROCESS
PERSONAS
Customer
lifetime value
Pricing, discounts,
taxation
Product
availability
Order information,
resource reservations
Payment
history*
Common Data Model: Dynamics 365
Dynamics 365
Common Data Model: Dynamics 365
Dynamics 365
● ● ● ●
● ● ● ●
● ● ● ● ●
● ●
---------------------------------------- Enterprise edition--------------------------------------- Business edition
“Our people are loving the increased
functionality; they can do more,
more easily.”
Steven Hanna
VP and CIO
“We can use data to make data-driven
decisions and communicate to our teams
using actual data. Everyone here is very
smart, but the additional insights – based
on a single shared version of the truth –
make us all smarter.”
Rick Stow
Head of Client Relationship Management
“Our people are loving the increased
functionality; they can do more, more
easily.”
Steven Hanna
Kennametal Inc.
VP and CIO
“Microsoft Dynamics CRM makes our sales
personnel more effective by reducing the
amount of time they spend on non-value-
add activities and by creating more time to
spend with customers.”
Joe Tarulli
Corporate Sales Development Manager
SMB Promotion Sales App @ $40
Common application platform: PowerApps, Microsoft Flow, Common Data Model
Microsoft AppSource
Microsoft Dynamics 365
Microsoft Dynamics 365
Top Related