Download - Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

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Page 1: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

www.ibsolution.de © IBSolution GmbH

// 21. Januar 2013

// 10.00 – 11.00 Uhr

// Moderatoren: Dr. Torsten Grünewald, Daniel Busse, Martin Nußbaumer

Webinar SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Page 2: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

www.ibsolution.de © IBSolution GmbH

IBSolution GmbH: Unsere Standorte

Nordrhein-Westfalen

Neuss

Baden-Württemberg

Heilbronn

Bayern

München

Schweiz

Zürich

Bulgarien

Sofia

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Page 3: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

www.ibsolution.de © IBSolution GmbH

IBSolution GmbH: Beratungsschwerpunkte

Business Intelligence

Prozess-optimierung

Technologie Beratung

Seite 3

Page 4: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

www.ibsolution.de © IBSolution GmbH

IBSolution GmbH - Webinar-Reihe 2013

Die Unterlagen finden Sie nach dem Webinar unter: http://www.slideshare.net/IBSolutionGmbH http://www.youtube.com/IBSolution

Infos und Anmeldung über www.ibsolution.de/veranstaltungen

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Page 5: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

www.ibsolution.de © IBSolution GmbH

// AGENDA 21. Januar 2013

10.00 Uhr Begrüßung & Moderation // Martin Nußbaumer, Solution Consultant, IBSolution GmbH // Dr. Torsten Grünewald, Lead Architect MDM, Global Business Services, Boehringer

Ingelheim GmbH & Co. KG // Daniel Busse, Funktional Expert MDM, Boehringer Ingelheim GmbH & Co. KG

Über Boehringer Ingelheim SAP NetWeaver BPM @ Boehringer Ingelheim Reporting and Monitoring on SAP NetWeaver BPM Workflows What's Next?

11.00 Uhr Diskussion // Ende des Webinars

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

Page 6: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Boehringer Ingelheim in brief

• Family-owned global corporation

• Founded 1885 in Ingelheim, Germany

• Employees worldwide: 42,412

• Production 30%

• Marketing and Sales 40%

• Administration 13%

• Research and Development 17%

• R&D worldwide at 7 sites

• Expenses for R&D: EUR 2,453 million

• 20 production facilities in 13 countries

• Affiliated companies: 145 worldwide

• Investment in tangible assets: EUR 519 million

Boehringer Ingelheim Center

Our headquarters in Ingelheim, Germany

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

Page 7: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Our Businesses World net sales by business segments

5%7%

11%

77%

Industrial Customer Business

Animal Health

Consumer

Prescription Medicines

(PM)

Total EUR 12.586

billion

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

Page 8: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Scope and Roadmap

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

Page 9: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Agenda

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

1. Boehringer Ingelheim

2. SAP NetWeaver BPM @ Boehringer Ingelheim

• Data Governance

• Finance: Accounting-to-Reporting

3. Reporting and Monitoring on SAP NetWeaver BPM Workflows

4. What's Next?

Page 10: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Process Overview – Before versus Now

Requester Business Departments –

Experts

BEFORE

• Check

• Enter data

• Advise data creation • Check

• Complement

SAP NetWeaver Portal/ SAP Net Weaver BPM/MDM NOW

• Complement • Approve

• Release

• Monitor

• Define rules

• Release

• Enter data

• Check

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

Page 11: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

MDM Vendor Process Overview

Syndicate

data to

SAP

Enter

request

- Create

- Change

- Block

Approve

request

Notify

MDM

requestor

Optional:

Purchasing

approval

MDM team

Approval

(optional)

MDM team

2nd approval

(optional)

Exception Handling (timeout, technical problems)

Not approved

Search for Business

Partner

- if exists

- vendor type

Collect

required

data

Governance by MDM

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

Page 12: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Master Data Management - Architectural View

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

User Access Point

Master Data Solution with SAP

SAP NetWeaver Portal /

Web Browser

BusinessObjects

Data Services

(BODS)

Sonic ESB

SAP NetWeaver MDM)

Non-SAP SAP

SAP NetWeaver Process Integration (PI)

SAP NetWeaver BPM

Vendor

SKU

Item

Master

Business

Partner GL-Posting CapEx

Credit

Notes Vendor/

Customer/Material

Page 13: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Input Screen design –

From Excel and eForm (as used in UK) …

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

Page 14: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Input Screen design – … To Self-service portal

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

Page 15: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Business Process Modeling From MDM 1.0 (human/email) processes …

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

Page 16: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

… to solid, automated processes based on BPMN 2.0

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

Page 17: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

.. to Business Process Management

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

Page 18: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Agenda

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

1. Boehringer Ingelheim

2. SAP NetWeaver BPM @ Boehringer Ingelheim

• Data Governance

• Finance: Accounting-to-Reporting

3. Reporting and Monitoring on SAP NetWeaver BPM Workflows

4. What's Next?

Page 19: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Finance: Accounting-to-Reporting

Before / After SAP NetWeaver BPM

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

Requester Business Departments –

Experts

BEFORE

• Manual Check

• Manual Enter data for each booking

• Check

• Complement

SAP NetWeaver Portal/ SAP NetWeaver BPM NOW

• Complement •Release

• Monitor • Approve

• Define rules

• Enter data

• Check

Page 20: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

GBS SAP ERP

...Persistent Backend Architecture

SAP NetWeaver BPM

Persistent

Backend

Repository

Data Model ERP-Mapping

Roles Reporting

e.g.

1 A2R-Process

1. Data input by Requester ( Excel) 2. Test ERP-Service

3. Approve by Finance Manager 4. Call ERP Service

3 2

2

1

4

Page 21: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

… speedup workflow development with persistent backend functions

Page 22: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

field definition persistence layer

Page 23: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

Input Screen design CapEx – From Excel and eForm (as used in IT) …

Page 24: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

Input Screen design – … To Self-service portal

Page 25: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

Benefits

Easy and user-friendly User Interfaces

Template based global Roll-out to the countries (only Configuration and Roles)

Efficient and effective Processes (up to 5

concurrent activities) / Complex Approvals possible

Speed up process with embedded data services

(CNPJ/HIN/VAT/IBAN)

Validation of data is embedded in every process

activity and starts at the Requester

Experts approval only for data governance, no basis

verification needed

Transparency and governance through automatic escalation

handling, process monitoring and service levels

Support of ERP Core Processes, even outside of

Masterdata

Page 26: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Agenda

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

1. Boehringer Ingelheim

2. SAP NetWeaver BPM @ Boehringer Ingelheim

• Data Governance

• Finance: Accounting-to-Reporting

3. Reporting and Monitoring on SAP NetWeaver BPM Workflows

4. What's Next?

Page 27: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Master Data Maintenance with MDM Change/Create Requests volume per month

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

1101 1155 949

719 807 879 769 439

626

5

73

267

3 6

6

3 7

5 8

11

13

161 252

122

241 224

302 249

122

679

0

200

400

600

800

1000

1200

1400

1600

1800

Jan Feb Mrz Apr Mai Jun Jul Aug Sep

Vendor Customer Material Credit note

Go-Live Vendor / Credit Note / Material UK/IE/IT

Go-Live Customer UK/IE

Go-Live All Material types

Oct Nov Dec Jan

- 20.

Estimated Values

1105

370

2075

200

2000

3000

4000

207

737

977

136

663

20

310

754

693

370

17

1066

Go-Live Brazil

Page 28: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

BPM Service Level Reporting Overview on process level

Daniel Busse, Boehringer Ingelheim

Duration / Days

Page 29: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

BPM Service Level Reporting Analysis on task level per Team

Daniel Busse, Boehringer Ingelheim

Page 30: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

BPM Process Reporting Example for standard report

Daniel Busse, Boehringer Ingelheim

Page 31: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

BPM Process Monitoring Analysis of long lasting processes

Daniel Busse, Boehringer Ingelheim

Page 32: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Agenda

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

1. Boehringer Ingelheim

2. SAP NetWeaver BPM @ Boehringer Ingelheim

• Data Governance

• Finance: Accounting-to-Reporting

3. Reporting and Monitoring on SAP NetWeaver BPM Workflows

4. What's Next?

Page 33: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

What´s next

Process Optimisting Data Profiling Data Cleansing Initiatives

BPM/MDM Information

Steward Data Services

Page 34: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

Thank you

Daniel Busse, Dr. Torsten Grünewald, Boehringer Ingelheim

[email protected]

[email protected]

Daniel Busse/ Dr. Torsten Grünewald Boehringer Ingelheim Webinar SAP Netweaver BPM Jan 2013

Page 35: Webinar: SAP NetWeaver BPM am Beispiel von Boehringer Ingelheim

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