Web-based Open Innovation · • organische Entwicklung (keine feste Vorstrukturierung) • jeder...

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Web-based Open Innovation -

„What‘s Your Strategy for Creating Knowledge, Products, and Services with Online Communities ?“

Swiss KM Tool Day 2009Prof. Dr. Andrea Back, HSGwww.business20.ch

Prof. Dr. Andrea BackWeb-based Open Inno

Swiss KM Tool DayMarch 2009

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Where To Find More: Your Printouts

Prof. Dr. Andrea BackWeb-based Open Inno

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Roadmap for Managers

1 Open Innovation – Nothing New!

2 But Something is New !!

3 Is it Relevant for my Job and my Business?

4 Choosing the Right Strategy

5 How to Make the Right Strategy Work?

6 Let us do it! - Who Does What?

Prof. Dr. Andrea BackWeb-based Open Inno

Swiss KM Tool DayMarch 2009

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Open Innovation – Nothing NewWhat Comes to Your Mind?

Prof. Dr. Andrea BackWeb-based Open Inno

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Open Source Software and Product Development

Prof. Dr. Andrea BackWeb-based Open Inno

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Roadmap

1 Open Innovation – Nothing New!

2 But Something is New !!

3 Is it Relevant for my Job and my Business?

4 Choosing the Right Strategy

5 How to Make the Right Strategy Work?

6 Who Does What?

Prof. Dr. Andrea BackWeb-based Open Inno

Swiss KM Tool DayMarch 2009

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Something is New !! A Surprising Success StoryAnd a CEO Who „Get‘s It“

Prof. Dr. Andrea BackWeb-based Open Inno

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Something is New !!

Quelle: http://edufuture.de/wp‐content/uploads/2007/05/web10_20.gif

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Die DNA des Web der nächsten Evolutionsstufe

DANN-Foto Quelle: http://commons.wikimedia.org/wiki/Category:DNA?uselang=de

Web 2.0 Principles and BestPractices (O‘Reilly Radar, 2007)

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Executives Are Paying Attention to Open Innovation

Prof. Dr. Andrea BackWeb-based Open Inno

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Roadmap

1 Open Innovation – Nothing New!

2 But Something is New !!

3 Is it Relevant for my Job and my Business?

4 Choosing the Right Strategy

5 How to Make the Right Strategy Work?

6 Who Does What?

Prof. Dr. Andrea BackWeb-based Open Inno

Swiss KM Tool DayMarch 2009

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A Plethora of Examples – What are the Strategies?

D. Seitz: Enterprise 2.0 – How to Foster Innovation by Web-based Collaboration Technology. HSG 2008 (unveröff. Arbeit im CN B20)

Prof. Dr. Andrea BackWeb-based Open Inno

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Roadmap

1 Open Innovation – Nothing New!

2 But Something is New !!

3 Is it Relevant for my Job and my Business?

4 Choosing the Right Strategy

5 How to Make the Right Strategy Work?

6 Who Does What?

Prof. Dr. Andrea BackWeb-based Open Inno

Swiss KM Tool DayMarch 2009

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A Portfolio of Strategies – „B-2.0-HSG-Cube - Beta“Let‘s First See Examples

PhysicalProduct

DigitalProduct

Value Chain Element, e.g.

IdeaGenerationDesign of

FinalProduct

BusinessModel

Forum

Wiki

Market Mech.

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IBM Innovation Jam (2008 IBM WorldJam)

D. Seitz: Enterprise 2.0 – How to Foster Innovation by Web-based Collaboration Technology. HSG 2008 (unveröff. Arbeit im CN B20)

Prof. Dr. Andrea BackWeb-based Open Inno

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My Starbucks Ideas

Prof. Dr. Andrea BackWeb-based Open Inno

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Atizo

D. Seitz: Enterprise 2.0 – How to Foster Innovation by Web-based Collaboration Technology. HSG 2008 (unveröff. Arbeit im CN B20)

Prof. Dr. Andrea BackWeb-based Open Inno

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DRS Virus Mx3

Prof. Dr. Andrea BackWeb-based Open Inno

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Prediction Markets

Prof. Dr. Andrea BackWeb-based Open Inno

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Threadless

Prof. Dr. Andrea BackWeb-based Open Inno

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Novell Cool Solutions

Prof. Dr. Andrea BackWeb-based Open Inno

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Roadmap

1 Open Innovation – Nothing New!

2 But Something is New !!

3 Is it Relevant for my Job and my Business?

4 Choosing the Right Strategy

5 How to Make the Right Strategy Work?

6 Who Does What?

Prof. Dr. Andrea BackWeb-based Open Inno

Swiss KM Tool DayMarch 2009

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Step 1: Explicate Individual Strategy Map Step 2: Go / No Go ?

Prof. Dr. Andrea BackWeb-based Open Inno

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Different types of Innovation:Sustaining and Disruptive

Quelle: Christensen, C. M. et al. (2008): Disrupting Class. Ausschnittaus Fig. 2.1: Model of Disruptive Innovation, S. 46

Web 2.0 potentially disruptive: Products/Services and Innovative Business Models

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RoadmapOur rigorous Reasearch on Pieces of The Overall Cube:(finalized: A Method of Lead User Integration through Webbased Collaboration (NDA) – ongoing Crowd-/Mass-Collaboration Business Model in Financial Services (NDA)) - Establishing Enterprise Internal and B2B Communities)

1 Open Innovation – Nothing New!

2 But Something is New !!

3 Is it Relevant for my Job and my Business?

4 Choosing the Right Strategy

5 How to Make the Right Strategy Work?

6 Who Does What?

Prof. Dr. Andrea BackWeb-based Open Inno

Swiss KM Tool DayMarch 2009

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Perspective A: Corporate Change ManagementPerspective B: Community & Project Management

Ensure Enablers

Avoid/Kill Critical Failure Factors

Get Constructive Forces Right

Balance Tolerance and Control of Destructive Forces

Harvest Surprise and Side Effects

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Enable The „Wiki-Way“

• offen für jeden (Ergänzen, Verändern)• inkrementell• organische Entwicklung

(keine feste Vorstrukturierung)• jeder hat ein Auge drauf

(„many eyeballs make each bug shallow“)• einfach zu benutzen (zu lernen)

aus Vortragsfolien Gastvortrag HSG von Prof. Dr. Chr. Wagner, 2008,ausführlich in: Wagner, Chr. & Majchrzak, A. (2007): Enabling Customer-CentricityUsing Wikis and the Wiki Way. Journal of Management Information Systems 23 (3), S. 17-43

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Constructive Forces (Incentives):Start-up, Quality, and Sustainability inCommunity Management / Crowdsourcing / Co-Creation

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Roadmap

1 Open Innovation – Nothing New!

2 But Something is New !!

3 Is it Relevant for my Job and my Business?

4 Choosing the Right Strategy

5 How to Make the Right Strategy Work?

6 Let‘s Do it! - Who Does What?

Prof. Dr. Andrea BackWeb-based Open Inno

Swiss KM Tool DayMarch 2009

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Roles, Responsibilities, and Competencies:Community Strategist and Community Manager

http://minnov8.com/2008/11/30/rise-of-the-community-manager/

Measuring Success:Scorecard & Targets

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Stay Tuned: Visit me at www.business20.ch – RSS me

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TAKE A LOOK AT THESE TWO:- WWW.BUSINESS20.CH- WWW.WISSENSCARNIVAL.NET

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Open Gardens Blog (Ajit Jaokar, 2009) aboutWikipedia Reputation Engine