0901 system 4 account 3 percent expect to switch job
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e that individuals have once theyre employed whether its their second week in the role or second decade in the business. /04 /05 52 percent of employees worldwide are happy in their roles But 47 percent changed jobs in the last year And 63 percent expect to switch jobs in the next year Introduction The 2013 Kelly Global Workforce Index compiles information and insights on workplace cultu
Transcript of 0901 system 4 account 3 percent expect to switch job
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How to build vibrant Communities
Peter H. Reiser Principal Engineer GSS CTO Office Chief Architect CE2.0 http://blog.sun.com/peterreiser
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Agenda • From Web .1 to Web n+1 • So .. what are the BIG paradigm shifts? • Enterprise 2.0 strategy • How to build vibrant communities • Demo
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Old World - Business Process (Web .1)
Tools Process community
• Software to automate business process
• 'Over served'
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Web 1.0 - Have Lunch or 'Be Lunch'
community Technology Processes Hope
Consumer to business
• Standardization of Technology
• 'Under served' • .com bubble
> Scared about dis-intermediation
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Web 2.0 – Exhibitionism & Mashup
Netvibes.com
Community Tagging Technology Processes Semantic Web Community Equity Open Source Social Networking
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Enterprise 2.0
Source: Berlescon Studie
Enterprise 1.0 • Hierarchical structure • Fixed communication • Static knowledge • Isolates islands of
knowledge • Information overflow • Centralized innovation
processes • Monolithic software
products • Quarterly releases
Enterprise 2.0 ● Project based communities ● Architecture of participation ● Organic development of
knowledge ● Open and connected
knowledge ● Personalized knowledge ● Innovation through
combination ● Services oriented
Architecture ● The perpetual beta
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Web n+1 – Participate and Win!
Community Tagging Technology Processes Semantic Web Community Equity Open Source
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What is Semantic Web?
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The Semantic Challenge (dog=computer)
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Semantic Web Example: Java
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Enterprise n+1
Source: Ent 2.0 - Berlescon Studie extended by Peter H. Reiser
Enterprise 2.0 • Project based communities • Architecture of participation • Organic development of
knowledge • Open and connected
knowledge • Personalized knowledge • Innovation through
combination • Services oriented
Architecture • The perpetual beta
Enterprise n+1 ● Semantically interlinked
communities ● Value driven participation ● Semantic network
knowledge ● Semantically connected
personal knowledge ● Semantic based mashup
of knowledge and business process
● Software as open source service
● Real time services
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So .. what are the BIG paradigm shifts?
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Web 2.0 Paradigm Shifts
• Web centric • Pull and push • Downloads & hits • Read-only
• People centric • Mash-up • Community Equity • Read/Write
Dot Com Web 2.0
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Social Networking
Know-How
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Social Networking
Know-How Know-Who
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Social Networking
Know-How Know-Who knows how
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Why? Enterprise 2.0
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Enterprise 2.0 Strategy
WHO I AM
● About Me ● Contact information ● My Skills ● My Contributions ● My Social Network ● My Credentials
People centric/Read Write
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Enterprise 2.0 Strategy
WHO I AM
● About Me ● Contact information ● My Skills ● My Contributions ● My Social Network ● My Credentials
WHAT I NEED
● More training ● To publish ● To collaborate ● To find something ● A pay raise
People centric/Read Write Mashup Enabled
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Enterprise 2.0 Strategy
WHO I AM
● About Me ● Contact information ● My Skills ● My Contributions ● My Social Network ● My Credentials
WHAT I NEED
● More training ● To publish ● To collaborate ● To find something ● A pay raise
PERSONAL MASHUP
● Personal to me ● Real time ● Context aware
People centric/Read Write Mashup Enabled Value Driven
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but still .....
Social Sites
Portal
Wikis
Forums
Intranet How do I find?
How can I contribute?
What's in it for me?
Blogs
Email
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moving from
Knowledge is Power
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moving from
Knowledge is Power to
Sharing is Power
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How to build vibrant communities
Architecture Methodology Value System
Community 1 Community 2 Community n
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Functional Architecture
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Technical Architecture
Attachment Service
Tagging Service
Ontology Service
Blog Service
Search Service
Rating/ Comment Service
My Share Widget
My Skills Widget
My Tags Widget
MySocial Network Widget
MyEquity Widget
MyCommunities widgets
Community Services
Community Equity System (CES)
Web Services & ATOM & WebDAV
Bookmark Service
Feed Syndication
CE Registry WSYWYG
Service
Community Equity
Wiki Service
My Contributions Widget
Community Security & Entitlement Services (CE IdM)
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Methodology
What Check
✔
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Has the Community a Persistent Identity ? (understand cause and value, and feel included (rituals))
Have the responsibilities been agreed to? (common definition of what is necessary to make this a viable community
Are the Roles defined: Leader,Sponsor,Knowledge Broker, Knowledge Champion, Peripheral Member ?
Have you defined the Community rhythms? (regular events, virtual and IRL)
Have you defined the community value system ? (Community Equity, business metrics)
What is your publishing policy (don't share without legal approval or share everthing except ...?)
Have you identified the tools you need? (wiki, blogs, attachment,search, social network etc.)
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Community Equity
• How do I gain capital in a virtual world?
• How do I know my value?
• What is in it for me?
• How do I gain social reputation & trust?
• What is the impact on Web next....
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Community Equity CONTRIBUTION
EQUITY Attachments
Wiki Blogs
IP
SKILLS EQUITY
Enterprise User
Skills Rating Training
PARTICIPATION EQUITY
Rate Comment
Re-use Tags
ROLE EQUITY
Business Projects Formal Informal
CQ+PQ+SQ+RQ
Personal Equity
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Personal Equity my Community Equity Activities Me
Contribution create modify tag Participation view rate comment reuse
People
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Information Equity Content Activities People
create modify download view rate comment tag
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Are You Ready For Web n+1? 1) How do you measure success of your
communities? 2) Can you do instant mashups? 3) Are you using widgets? 4) How do you manage your communities? 5) How do you measure quality of your content? 6) How many websites do you have to maintain? 7) How easy is it to publish or write to them? 8) Is your community happy with this? 9) How to you answer the WIIIFM question? 10) Do you find what you need? 11) How do you collaborate globally?
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Demo • CEC 2007 • MyProfile • Tagging • Rating • Myshare • Search • Community Equity
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CEC 2007
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MyProfile
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My Share
• Wiki Model • Collaboration
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Tagging • Easy Tagging of a Wiki page • Tag cloud per page • Tag suggestions
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Rating/Commenting
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Search Last searches
Document Categories
Related Tags
Knowledgeable people
Related Communities
Related email aliases
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Community Equity
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Thank you peter.reiser@sun.com http://blogs.sun.com/peterreiser
mailto:peter.reiser@sun.com http://blogs.sun.com/peterreiser
