Erfahrungen mit dem Solution Manager im Bereich Tiresbei...
Transcript of Erfahrungen mit dem Solution Manager im Bereich Tiresbei...
Erfahrungen mit dem Solution Manager im Bereich Tires bei der Continental AG
Markus Schumann / Continental AG
Usage Solution Manager@Tire IT Continental – Markus Schumann 2
Solution Manager@Conti TiresAgenda
1. The Tires CC sales, finance & distribution in the Continental AG
2. Usage of the Solution Manager at present and in the past
I. Solution Manager Usage History
II.Current Usage of the Solution Manager in the Tires CC sales, finance & distribution
3. Lessons Learned
4. Questions & Answers
Usage Solution Manager@Tire IT Continental – Markus Schumann 3
ContiTech
Air Spring
Systems
Benecke-Kaliko
Group
Conveyor Belt
Group
Elastomer
Coatings
Fluid Technology
Power Trans-
mission Group
Vibration Control
Other Operations
Passenger and
Light Truck Tires
Original
Equipment
Replacement
Europe
Replacement
The Americas
Replacement
Asia
Two-Wheel Tires
Commercial
Vehicle Tires
Truck Tires
Europe
Truck Tires
The Americas
Truck Tires
Replacement
Business Asia
Industrial Tires
Chassis & Safety
Electronic
Brake Systems
Hydraulic
Brake Systems
Sensorics
Passive Safety
& ADAS
Chassis
Components
Powertrain
Engine Systems
Transmissions
Hybrid Electric
Vehicle
Sensors &
Actuators
Interior
Body & Security
Connectivity
Commercial
Vehicles &
Aftermarket
Instrumentation
& Displays
Interior Modules
Multimedia
Continental Divisions and Business Units
Continental Corporation
Automotive Group Rubber Group
Usage Solution Manager@Tire IT Continental – Markus Schumann 4
Continental IT – Key Figures
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5 / JJS / February 16, 2005 © Continental AG
Tempo - Core system of the CC sales, finance & distribution
(SAP ERP 6.0 Central Component)
Europe Sales
Companies
GermanyBelgium
France
Italy
Spain
Poland
Hungary
Portugal
Austria
Switzerland
Czech
Republic
Finland
Sweden
Norway
Denmark
United
Kingdom
Rumania
Russia
Turkey
Slovakia
----------------
Total 21
Europe Plants
Slovakia 1
Germany 3France 2
Portugal 1
Austria 1
Czech Republic 1
Romania 1
------------------------------------------
Total 10
Europe: 5000 Users
America: 1300 Users
Asia: 300 Users
Africa: 100 Users
Locations: 50
NAFTA
Sales
US
CAN
Mexico
------------
Total 3
Plants
US Charlotte
Mount Vernon
Aldora
Mexico SLP
----------
Total 4
Brazil
Sales Jundai
Plant Camacari
Total 2
Asia
Sales China
Taiwan
Australia
Malaysia
Plant Petaling Jaya
Malaysia Alor Setar
Alor Gajah
Technology Centre
Total 8
South Africa
Sales PE 1
Plant PE 1
Usage Solution Manager@Tire IT Continental – Markus Schumann 6
TEMPO landscapeBasics
D50
6.0
Q50
6.0
Q51
6.0
Q52
6.0
P50
6.0
P51
6.0
P52
6.0Asia
Europe /
Africa
NAFTA
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Solution Manager@Conti TiresAgenda
1. The Tires CC sales, finance & distribution in the Continental AG
2. Usage of the Solution Manager at present and in the past
I. Solution Manager Usage History
II.Current Usage of the Solution Manager in the Tires CC sales, finance & distribution
3. Lessons Learned
4. Questions & Answers
Usage Solution Manager@Tire IT Continental – Markus Schumann 8
SAP Solution Manager Usage History
01/2004
Activation of the Solution Manager for incident management Conti internal in the course of the Tempo project (Upgrade R/2 ���� R/3)
Handling of the incident communication with SAP (OSS messages, aso.)
03/2008
Replacement of the Solution Manager for Incident management Conti internal by the general concern incident management tool HP open view
Also the communiction with SAP is not handled with the Solution Manager anymore
���� No usage of the tool within the Conti Tires IT (excluding mandatory functions)
08/2008
Reactivation of the Solution Manager as the general test tool for the CC Sales finance and distribution within the Conti tires IT for the ECC 6.0 upgrade project
In that first project almost 60.000 test cases had to be processed for all processes and locations which are handled in the Tempo system (and also in our decentralized SAP WM-system)
The Solution Manager has been used since that time in several projects in the CC sales, finance and distribution
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Reason to use SAP Solution Manager for Testing
Transparency
Central tool to maintain and handle a large amount of test cases
Access to all SAP users around the world
Real time test case status available for all stakeholders (e.g. management, auditor, etc.)
Link between test case and error message
Relationship of test case and corresponding error message possible
Customizable SAP tool
Solution Manager is adaptable with the known SAP tools (Customizing, ABAP workbench, etc.)
Support can be handled with SAP knowledge
No separate test system needed (Cost, knowledge, etc.)
Test Reporting
Test Reporting for large scale projects possible
Usage Solution Manager@Tire IT Continental – Markus Schumann 10
Project
> Test Plan
> Business Scenario
> Business Process
Test Phases (3)
> SD SC, SD PC (Modul/ Integration)
> Location (SC, PC, Warehouses, Central)
> Logical Link*
> Test Cases > Test Cases(Functional Tests,
Integration Tests,
Interface Tests, EDI, Authorizations)
Continental SolMan: Organisational View
* Test Case � Process
SAP Elements
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Z_ECC1Z_ECC1
ZTP_MM_IZTP_MM_I
001_PC_Aachen001_PC_Aachen
ZMMI0010 - Procurement of raw material
ZFII1050 - Dislpay FI-Document
ZFII1051 - Dislpay FI-Document
ZCOI0999 - Cost Reporting
001_PC_Stöcken001_PC_Stöcken
ZMMI0010 - Procurement of raw material
ZFII1050 - Dislpay FI-Document
ZFII1051 - Dislpay FI-Document
ZCOI0999 – Cost Reporting
MM_I_0401_PROCRAWMM_I_0401_PROCRAW
MM_I_0401_PROCRAWMM_I_0401_PROCRAW
Continental SolMan: Management of Cases for Int. Test
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Continental SolMan: View on Functional Test Cases
Z_ECC1Z_ECC1
ZTP_MM_PC_FZTP_MM_PC_F
001_PC_Aachen001_PC_Aachen
ZMMF0101-Create Material M….
ZMMF0102-Create Material M….
001_PC_Stöcken001_PC_Stöcken
ZMMF0101-Create Material M….
ZMMF0102-Create Material M….
ZMMF0103-Create Material M….
ZMMF0104-Create Material M….
ZMMF0103-Create Material M….
ZMMF0104-Create Material M….
MM_F_MATMASTERMM_F_MATMASTER
MM_F_MATMASTERMM_F_MATMASTER
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Continental SolMan: View on Test Packages
Z_ECC1Z_ECC1
ZTP_MM_PC_FZTP_MM_PC_F
001_PC_Aachen001_PC_Aachen
ZMMF0101-Create Material M….
ZMMF0102-Create Material M….
ZPK_MM_F_001_Aachen
����
����
MM-TestUser 1
MM-TestUser 2
ZTP_MM_IZTP_MM_I
001_PC_Aachen001_PC_Aachen
ZMMI0010_Procurement of raw materialZFII1050_Dislpay FI-DocumentZFII1051_Dislpay FI-DocumentZCOI0999 - Cost Reporting
ZPK_MM_I_401_Aachen
MM-TestUser 3
FI-TestUser 1
CO-TestUser 2
����
����
����
MM_F_MATMASTERMM_F_MATMASTER
MM_I_0401_PROCRAWMM_I_0401_PROCRAW
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Continental SolMan: Status Report (Test Cases)
Z_ECC1Z_ECC1
ZTP_MM_PC_FZTP_MM_PC_F
001_PC_Aachen001_PC_Aachen
ZMMF0101-Create Material M….
ZMMF0102-Create Material M….
ZTP_MM_IZTP_MM_I
001_PC_Aachen001_PC_Aachen
ZMMI0010_Procurement of raw material
ZFII1050_Dislpay FI-Document
ZFII1051_Dislpay FI-Document
ZCOI0999 - Cost Reporting
ErrorsErrors No ResultNo Result OKOK
0 1 0
0 0 1
0 1 0
0 0 1
1 0 0
8 5 9
… … …0.._PC_..............0.._PC_..............
2 5 7
0.._PC_..............0.._PC_.............. … … …
MM_F_MATMASTERMM_F_MATMASTER
0 1 1
0 1 1
MM_I_0401_PROCRAWMM_I_0401_PROCRAW
0 0 1
1 1 2
1 1 2
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Continental SolMan: Example
Z_ECC1Z_ECC1
ZTP_MM_PC_FZTP_MM_PC_F
001_PC_Aachen001_PC_Aachen
ZMMF0101-Create Material M….
ZMMF0102-Create Material M….
MM_F_MATMASTERMM_F_MATMASTER
Each location
one file
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Continental SolMan: Problem Reporting
TestcaseTestcase
OKOK
failurefailure checking
checking failure
adjustment
failure
adjustment
additional
test
additional
test
����TestUser
����KeyUser
����Developer
TestUser����
Problem Reporting
Usage Solution Manager@Tire IT Continental – Markus Schumann 17
Continental SolMan: Problem Management Authorization
����TestUser
����KeyUser
����Developer
TestcaseTestcase
Display
information,
change status
create, change,
delete, analyse
status…
Problem Mangmt.Problem Mangmt.
Create error
message, change
status
Create error
message, change
status, assign to
development
team
Create error
message, change
status, assign to
development
team
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Status Info System
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Status Analysis
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Error Message 1/2
Usage Solution Manager@Tire IT Continental – Markus Schumann 21
Error Message 2/2
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Solution Manager@Conti TiresAgenda
1. The Tires CC sales, finance & distribution in the Continental AG
2. Usage of the Solution Manager at present and in the past
I. Solution Manager Usage History
II.Current Usage of the Solution Manager in the Tires CC sales, finance & distribution
3. Lessons Learned
4. Questions & Answers
Usage Solution Manager@Tire IT Continental – Markus Schumann 23
Solution Manager@Conti TiresTest Tool – Lessons learned
� Benefits
� Structured and transparent test tool for large scale projects to
inform all involved stakeholders
� Link between test case and error message supported
� Customizable with SAP standard development tools
� Involve people from different locations (and regions) easily
� Less training for SAP experienced users
� Points for consideration
� Extensive overhead for small projects
� Solution Manager is recognized as a SAP tool �
convincing work in integrative projects
� Also SAP experienced have to be introduced to the Solution
Manager
Usage Solution Manager@Tire IT Continental – Markus Schumann 24
Solution Manager@Conti TiresAgenda
1. The Tires CC sales, finance & distribution in the Continental AG
2. Usage of the Solution Manager at present and in the past
I. Solution Manager Usage History
II.Current Usage of the Solution Manager in the Tires CC sales, finance & distribution
3. Lessons Learned
4. Questions & Answers
Usage Solution Manager@Tire IT Continental – Markus Schumann 25
Questions?
otherwise
Thanks for your attention!
Solution Manager@Conti TiresQuestion