Operational Excellencedbst/material/20090318_143_riedel.pdf · Systems that automatically...

www.xavo.com

Xavo AGEnterprise IT SolutionsMeistersingerstr.295444 Bayreuth

Blog: http://ceo.xavo.com/E-Mail: [email protected]

Xavo AG Copyright © 2009 – Subject to change without prior notice

Operational ExcellenceAuf Basis von Manufacturing 2.0

Analysen, Erfahrungen, Produktentwicklung und ein „Blick in die Glaskugel“

HTW Dresden Datenbankstammtisch - 18. März 2009

About XavoCompany History

About XavoManufacturing Sectors

About XavoUsed IT Products

Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 5

Megatrends (2000 ff)

• 1. Digitalization○ PC, E-Mail, Internet, Upload, Communities, etc.

• 2. Globalization○ Global Selling, Manufacturing, Procurement,

Research & Developments, etc.

• 3. High Speed○ Shorter Lifecycles, Shorter Time-to-Market, etc.

• 4. Collaboration○ Collaborative models (tightly linking product design, supply chain and

manufacturing).

• 5. Standardization and Innovation ○ Standardization of basic components (platform strategies, „world engine“)○ Innovation and Flexibility at the surface (visible parts, „user experience“)

Thomas L. Friedman: “The World is flat”


Product Life Cycle ManagementGeoffrey A. Moore: “Living on the fault line”

COREFocus on Differentiation

CONTEXTFocus on Productivity

CONSOLIDATE

SCA

LE

OU

T-TASK

Mis

sion

Cri

tica

lA

ctiv

itie

s

Enab

ling

Act

ivit

ies

INVENT RETIRE

INVENTION COMMODITIZATION

STANDARDIZATIONINNOVATION


Steve Jobs (CEO Apple)About Services and People’s Needs

• “The most interesting things to me are these new incredible services that people are bringing up in the Internet.

• There is a lot of them that have to do with just sort of figuring out how navigate through life a little more efficiently. It’s really great when you show somebody something and you don’t have to convince them. They know they have a problem, you can show something and they say: ‘My God: I need this.’ “


About Innovation

• “It’s really hard to design products by focus groups. A lot of times, people don’t know what they want until you show it to them.”

• “Innovation comes from saying no to 1,000 things to make sure we don’t get on the wrong track or try to do too much. We’re always thinking about new markets we could enter, but it’s only by saying no that you can concentrate on the things that are really important.”

Steve Jobs (CEO Apple)


About Design

• “Design is not just what it looks like and feels like. Design is how it works. “

Steve Jobs (CEO Apple)


About Composites – The Enterprise MashupsHasso Plattner (SAP)


About Flexible Business Processes of the FutureLutz Heuser (SAP)


Business Webs are …Lutz Heuser (SAP)


About business-as-usual and business-by-designGarrett Dimon

"If it needs instructions, it probably doesn't work."


Components of Usability

• Learnability. ○ How easy is it to accomplish basic tasks on the first encounter of an

interface?

• Efficiency. ○ Once users are familiar with the interface, how quickly can they perform

tasks?

• Memorability. ○ When users return after a period of not using the interface, how easily can

they reestablish proficiency?

• Errors. ○ How many errors do users make, how severe are the errors, and how

easily can they recover?

• Satisfaction. ○ How pleasant is it to use the interface?

USEIT.COM


Definition

• Blogs○ Interactive online journal or commentary on one or many topics○ Example: http://ceo.xavo.com/

• Collective intelligence○ Any system that attempts to tap the expertise of a group. ○ Example: research connection site www.yourencore.com

• Mashups○ Aggregations of content from different online sources to create a new application or service.○ See a Google map mashup of the IW Best Plants 2006 winners at www.industryweek.com/iwbestplantsmashup.

• Podcasts○ Audio or video recordings available over the internet

• RSS (Really Simple Syndication)○ A method of pushing internet content to subscribers. ○ Example:www.industryweek.com/rss.

• Social networking○ Online communities that allow members to learn about each others' skills, talents, knowledge, etc. Some

companies use internal systems to help identify experts, or use external networks, such as www.linkedin.com for recruiting.

• Web services○ Systems that automatically communicate to pass information or conduct transactions over the internet, such as

online inventory updates or the free Google Apps software-asa-service office suite• Web widgets

○ Scripted online tools that present an easily accessible way of viewing and performing independent tasks on one Web page (visit www.pageflakes.com).

• Wikis○ Systems that allow users to add and edit content for collaborative publishing. Visit www.socialtext.com/

wikinomics to view the continually evolving last chapter of this bestselling book.

Web 2.0

http://ceo.xavo.com/

http://www.yourencore.com/


Forrester Research 2007

• Why are companies adopting 2.0 technology?

○ BUSINESS EFFICIENCY IMPROVEMENT 74%○ COMPETITIVE PRESSURE TO DO SO 64%○ SPECIFIC PROBLEM SOLUTION 53%○ PARTNER RECOMMENDATION 53%○ EMPLOYEE REQUEST 45%○ BUNDLED SERVICES 25%

Web 2.0


Xavo Operational Excellence (V2)Operations Applications Landscape


• Of all the opportunities presented by SOA, the brightest lies in manufacturing.

• But implementing SOA in manufacturing requires much higher fidelity, or more closely specified, services, event definition and monitoring than in other sectors, as well as the deterministic orchestration of services and the execution of triggered and scheduled workflows.

About SOAColin Masson (AMR)


Product Life Cycle ManagementGeoffrey A. Moore: “Living on the fault line”

COREFocus on Differentiation

CONTEXTFocus on Productivity

CONSOLIDATE

SCA

LE

OU

T-TASK

Mis

sion

Cri

tica

lA

ctiv

itie

s

Enab

ling

Act

ivit

ies

INVENT RETIRE

INVENTION COMMODITIZATION

STANDARDIZATIONINNOVATION

COMPOSE


Business ExcellenceGeoffrey A. Moore: About Business Transformation


Xavo Operational ExcellenceFrom Standard Processes to Excellence Processes

Manufacturing is dead – Long Live Manufacturing!

Operational Excellence Software prägt die Wirtschaft des 21. Jahrhunderts

Alan Cooper:“Reducing the cost of manufacturing was the essential contribution of industrialization. Thus the best and brightest minds of an earlier age applied themselves to reducing the amount of money spent creating products.

In the postindustrial age, the costs of raw materials, product assembly, and shipping are equally low for all players. The only significant leverage to lower manufacturing costs comes through automation, planning, and business intelligence: that is, software.


Xavo Operational ExcellenceFrom Operational Execution to Operational Excellence

Standardization Innovation“CONTEXT”

Standard SystemsFocus on Productivity

“CORE”Innovation Systems

Focus on Improvement and Change

ImprovementVisibility

Ope

ratio

nal D

ata

War

ehou

se

Operational Excellence

Power Search

Mashup

Insight

Time Scroller

HOWProducts were designed

waste

waste

waste

WHAT, WHEN, WHEREProducts to build

HOW, WHEN, WHEREProducts were built

Product Developer

OperationsTeam

OperationsTeam

OperationsTeam

Product Development

(PLM)

Supply Chain Manager

Supply ChainManagement

(ERP)

Production Manager

ManufacturingExecution

(MES)

Operational Execution

NPI

Quality

Waste

OperationsTeam

and much more…

The Power of MES

The Power of PLM

SIMATIC ITR&D Suite

SIMATIC ITProduction Suite

2009: SAP MII



Global Standards

Product Development(PLM)

Manufacturing Execution(MES)

Supply Chain Management(ERP)

Regional Excellence

Global Excellence

Local Excellence

Product DevelopmentExcellence Add-Ons

(PLM)

Manufacturing ExecutionExcellence Add-Ons

(MES)

Supply Chain ManagementExcellence Add-Ons

(ERP)

Excellence Processes (“CORE”)Acquired by improvement, innovation and collaboration

Standard Processes (“CONTEXT”)Specified by customer, systems delivered and operated by suppliers


Operational Data WarehouseThe basis of Xavo Operational Excellence

Operational Data Warehouse

Specification

ProductionOrder Lot

Equipment

Personnel

Supplier

Customer

Sample

Performance

Complaints

Storage

Deviations

Consumption

Entry

Product Development

(PLM)

Supply Chain Management

(ERP)

Manufacturing Execution

(MES)

Compliance

Materials

Traceability

Finance

SupplierOrderMarketing

Requirements

Object Network as basis

for visibility and improvement


Data StorageObject Model driven Database Design

• Object Network Design○ UML based Model

MID Innovator, Magic Draw

• Object Network Generation○ Platform-specific implementation

Classes (Java, C#)– Name Conventions

Usage of Xavo Code Generator– www.openArchitectureWare.org

• Database Schema Generation○ Platform-specific SQL implementation

Derived from Classes (Java, C#)– Java Persistence API (JPA)– Hibernate

Extensions (Legacy Integration)– Separate Database Tables, Trigger, SPs– No overlapping with object model


Object Model driven Database DesignAdvantages

• Engineering Efficiency Improvement○ CRUD Operations○ Object-oriented approach○ No paradigm shift in business logic implementation○ Single Location for Business Logic

• Additional low-hanging fruits○ Data Caching○ Full text search○ Database Vendor Independence


Xavo Operational Excellence (V2)From Operational Execution to Operational Excellence

Standardization Innovation“CONTEXT”



Focus on Improvement and Change


Ope

ratio

nal D

ata

War

ehou

se


Power Search

Mashup

Insight

Time Scroller


waste

waste

waste



Product Developer

OperationsTeam

OperationsTeam

OperationsTeam

Product Development

(PLM)



(ERP)

Production Manager


(MES)

Operational Execution

NPI

Quality

Waste

OperationsTeam

and much more…

The Power of MES

The Power of PLM

SIMATIC ITR&D Suite

SIMATIC ITProduction Suite

2009: SAP MII

Detail


Innovative Visibility The basis for solution delivery within Xavo Operational Excellence

• Power Search○ Delivery of results without any searching

Relations are defined in the object network○ Results are weighted according to importance

• Mashup○ A Mashup is an application that combines data from more than one source into a

single integrated tool. The term Mashup implies easy, fast integration, frequently done to produce results data owners had no idea could be produced.

• Insight○ Generic Object Viewer, available in all views○ Display all relevant data of an object○ Plug-ins will be available for specific object visualizations

• Time Scroller○ Allows a quick comparison of different object states over the time. Therefore it is

necessary to load all historic states of the object to allow a very fast navigation.


Xavo Operational ExcellenceFrom Operational Standards to Operational Excellence

Standardization Innovation and Improvement“CONTEXT”



Focus on Differentiation (and Productivity)


Ope

ratio

nal D

ata

Pool


Power Search

Mashup

Insight

Time Scroller


waste

waste

waste



Product Designer

OperationsTeam

OperationsTeam

OperationsTeam



(ERP)

Production Manager


(MES)

Operations

NPI

Quality

Waste

OperationsTeam

and much more…

In Detail

Product Development

(PLM)


Improvement CycleThe core driver of Xavo Operational Excellence



Existing Processes

Improved Processes

Resolution

Problem

Rules

Know-how

Xavo Operational ExcellencePowered by SAP MII


Vielen Dank!Thanks for your attention

Xavo AGEnterprise IT SolutionsMeistersingerstr.295444 Bayreuth

CEO-Blog: http://ceo.xavo.com/E-Mail: [email protected]: www.xavo.com

http://ceo.xavo.com/

mailto:[email protected]

http://www.xavo.com/

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