TELEKOM MALAYSIA BERHAD 30th Annual General Meeting 2015_final_WEB.pptx.pdf · We offer a full...

30th Annual General Meeting

30 April 2015

TELEKOM MALAYSIA BERHAD

COMPANY UPDATES

TM 30th AGM 30 April 2015

We started our journey from humble beginnings into an industry leader

1946 1964 1987 1990 2005 2008

Establishment of Malayan Telecommunication Department

Jabatan Talikom Malaysia

Corporatisation of Syarikat

Telekom Malaysia Berhad

Listing of Telekom Malaysia

Re-branding of TM

Demerger of fixed

and mobile


ANALOG ERA

DIGITAL TECHNOLOGY FULL-IP TRANSFORMATION CONVERGENCE

1800’sDebut of the telephone

1970’sIntroduction of IDD

1980’s Introduction of Data Communications

First in Asia using 450 Analog Cellular Radio

1990’s Introduced TMTOUCH Cellular Services

2000’sIntroduced Broadband Internet and CDMA Services

Launch of first 3G Services in Malaysia

2008HSBB Roll Out

2010’s Launch of Malaysia’s First Triple Play Service

Cloud Services

2014Investment into Packet One Networks (M) Sdn Bhd

Launch of TM’s 1st 4G Service

TM at the leading edge of telecommunications in Malaysia

TM 30th AGM 30 April 2015 4

5

Late 90’s

Now & Beyond

Broadband and Internet services have evolved from just enabling simple email communication to the Internet of Things…


6

We offer a full suite of products and services to enable a digital lifestyle

Shop In A Box™

MASS MARKET MANAGED ACCOUNTS

GLOBAL & WHOLESALE

DATA CENTRESCLOUD

SERVICES

Access BackhaulInfra

SMECONSUMER

No.1RM

11.24billion

2.23million

broadband provider in Malaysia

broadband customers

Revenue growthoutperformed industry peers

for 3 consecutive years

More than 1.62 million

premises passed for high speed broadband deployment

353% total shareholder return

since demerger

>28,000 employees

total payout to shareholders

since demerger

RM

10.99 billion

TRI*M score > global average

for 4th consecutive year

TM TODAY…

7TM 30th AGM 30 April 2015

GTM STRATEGY

CONVERGENCE CHAMPION

Infrastructure & Platform

Continued GrowthImproving

Institutional Health Enablers

Fundamental Productivity Shift

INFORMATION EXCHANGE

INNOVATION EXCHANGE

CLOUD

IP

AILA

PIP 3.0

Content Applications

Devices

IX

OUR STRATEGY: CONVERGENCE CHAMPION delivering LIFE and BUSINESS MADE EASIER


On the

messaging

On the offerings

#1 Fixed Line

WiFi # 1 Fixed Broadband

Mobile Data IPTV

On our customer

service

On the branding

Going from “BROADBAND CHAMPION” to “CONVERGENCE CHAMPION” ...

It’s all about CUSTOMER EXPERIENCE

9TM 30th AGM 30 April 2015


FINANCIAL HIGHLIGHTS

Headline KPIFY2014

Achievement

Revenue Growth in line with Headline KPI

Normalised EBIT Growth in line with Headline KPI

Higher Customer Satisfaction Measure

5.0-5.5% 5.3%

5.0% 5.0%

72 >72

FY 2014 Highlights

Achieved all Headline KPI

Maintained Broadband Leadership

Total Broadband customer base grown to 2.23mn, led by UniFi

Positive take-up of upselling activities, increased content buys resulted in higher ARPU


Completed the acquisition of P1 in September 2014

Total dividend payout of 22.9 sen per share or RM846.8 Million for FY2014

Value Creation

11

Share Price Performance vs. FBM KLCI1

2

1 For the period 01/01/2014 – 31/12/2014

19.9

25.6

2013 2014

+28.9%

Market Capitalisation

Market cap grew almost 30%

TM outperformed the broader market in 2014


TM Share price growth: +24.0%FBM KLCI: -5.7%

TM 30th AGM 30 April 2015 13TM 30th AGM 30 April 2015

Financial Highlights

FY2013 FY2014

Revenue

10,62911,235

1,3721,294

1,359 1,387

FY2013 FY2014

EBIT Normalised EBIT

Revenue EBIT PBT

+5.7% -5.7% (Normalised +2.0%) +5.7%

RM mn RM mnRM mn

1,0461,106

FY2013 FY2014

PBT

Note: Unless stated otherwise, all figures stated shall be inclusive of P1


Financial Highlights

1,012832

1,039941

FY2013 FY2014

PATAMI Normalised PATAMI

PATAMI

-17.8% (Normalised -9.4%)

RM mn

Payout of RM846.8million in line with dividend policy of RM700 million or up to 90% of Normalised PATAMI, whichever is higher

Lower Normalised PATAMI vs FY2013 due to higher tax expense from the absence of HSBB tax incentive - total tax incentives booked in FY2013 was RM162.8 million

Note: Unless stated otherwise, all figures stated shall be inclusive of P1

Broadband & Fixed Line Customers

1,580 1,502

635 729

2013 2014

Streamyx UniFi

In thousand

530 604

105125

2013 2014

UniFi Residential UniFi Business

635729

+14.8% In thousand

3,738 3,527

635 729

2013 2014

Fixed Line UniFi

In thousand

4,256

-2.7%

2,215 2,231

Total Broadband UniFi

DEL

ARPU (RM) 4Q13 4Q14

Fixed Line (DEL)* 33 31

Streamyx Broadband**

85 90

UniFi*** 185 192

*Call Usage Only ** Streamyx Net ARPU *** Blended ARPU

ARPU

4,373

+0.7%


Broadband & Fixed Line Customers

41%

59%

2013

4Mbps and above Below 4Mbps

48%52%

2014

4Mbps and above Below 4Mbps

More of our broadband customers are now subscribing to high speed broadband packages (4Mbps and above)


Delivered >1.62mn ports covering 106 exchanges

Activated more than 750,000 Unifi customers or 46%take-up

120 IPTV Channels – with new exciting local content

Wide range of HyppTV packages for home, business, hospitality and multi-devices

Awarded HSBB Phase 2 & Sub Urban Broadband (SUBB) projects in

February 2015

Collaboration between HyppTV and a local mobile operator for HyppTV Everywhere in April 2015

High Speed Broadband Update


TV Connects Industry Awards 2014

Best Component or Enabler

Frost & Sullivan Malaysia Awards

TM Awards Telecommunication Wholesale Service Provider

of the Year Data Communications Service Provider of the

Year Broadband Service Provider of the Year Telecom Services Provider of the Year Fixed Broadband Service Provider of the Year

VADS Awards BPO Service Provider of the Year Managed Service Provider of the Year

NACRA Awards 2014 Overall Excellence for Best Annual Report – Platinum Best Corporate Social Responsibility – Platinum Best Annual Report in Bahasa Malaysia – Platinum Industry Excellence – Trading & Services Best Designed Annual Report - Gold

Asia Best Employer Brand Awards 2014 Asia’s Best Employer Brand Awards 2014

CMO Asia’s World Brand Awards Brand Excellence Awards – Telecommunication

Service Sector

11th RAM League Awards RAM Awards of Distinction 2013 Blueprint Award 2013

Awards & Recognition

Minority Shareholder Watchdog Group (MSWG) – ASEAN Corporate Governance Index Awards 2014 Top Transparency recognition Exemplary Annual General Meeting (AGM) Minutes Exemplary Environment, Social and Governance (ESG)

Practices Industry Excellence in Telecommunications and Utilities Top Corporate Governance recognition


2015 2017

Revenue Growth

EBIT Growth

Customer Satisfaction Measure1

4-4.5% 5-5.5%

4-4.5 % 5-5.5%

72 72

*Note: Headline KPI for TM excluding P1, HSBB 2, SUBB & other mega projects

1 Using TRI*M index measuring end to end customer experience at all touch points. TRI*M (Measuring, Managing and Monitoring) is a standardized indicator system. It analyzes, measures and portrays stakeholder relationships on the basis of standardized indicators. The TRI*M Index is an indicator of the status quo of a particular relationship. The index is made up of four points of view on the stakeholder relationship, e.g. for customer loyalty: overall rating, recommendation, repeat purchasing of product/services, and a company's competitive advantage. The information is based on surveys/interviews on a sample customer base.”

Headline KPI


Current News:Awards of High Speed Broadband Phase 2 (HSBB2), Sub-Urban Broadband (SUBB) & Sistem Kabel Rakyat 1Malaysia (SKR1M)


Current News

High Speed Broadband phase 2 (HSBB2)

Sub-Urban Broadband (SUBB)

Sistem Kabel Rakyat 1Malaysia (SKR1M)

A domestic submarine cable that interconnects Peninsula Malaysia with Sabah and Sarawak

MoU with Time dotCom for the development and construction of SKR1M

Adopts the state-of-art 100Gbps technology

Spanning approximately 3,500km

Expected to be ready by June 2017

Total investment of RM1.8 Billion

Public-Private Partnership with the Government

Project Duration: 10 years

Focuses on state capitals and selected major towns

Total investment of RM1.6 Billion

Public-Private Partnership with the Government

Project duration: 10 years

Focuses on second-tier cities and suburban areas

Access

Backhaul

Infra

Data

Multimedia

Voice


THANK YOU

Investor RelationsLevel 11 (South Wing), Menara TMJalan Pantai Baharu50672 Kuala LumpurMalaysiaTel: (603) 2240 4848/ 7366 / [email protected]


TELEKOM MALAYSIA BERHAD 30th Annual General Meeting 2015_final_WEB.pptx.pdf · We offer a full...

Documents

Transcript of TELEKOM MALAYSIA BERHAD 30th Annual General Meeting 2015_final_WEB.pptx.pdf · We offer a full...