Warum sich Expertenwissen nicht managen lässt und wie es trotzdem funktioniert

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  • 8/9/2019 Warum sich Expertenwissen nicht managen lsst und wie es trotzdem funktioniert

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    O eg Cebgvgdekhdgj#Her{eiierd) \rmbuveded qmd Uderhniud {#eiejrmdgj mber gd Uderdehced{oernud`ed g{ qmr niiec egde

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    Pnruc {gkh Ex|eredpg{{eddgkh cndn`ed i{{ udb

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    dehced {w{ecng{kh vu uder{ved) ornukh Pg{{ed{cndn eced aiexgoiere [rne`ged ni{ bnedondjon{gere Noin`ed$

    P G [ [ E D [ # C N D N @ E C E D R

    >

    N U R M _ 6 Br$ Rhmcn{ Cmr{kher

    Qmr{ndb ber Agdeorngd N@)

    Ieger Eder|rg{e [enrkh [miugmd{

    N U R M _ 6 Br$ Nd`ein Oerrg{kh

    [edgmr Oernergd oeg ber dexuc N@) [|evgnig{gd

    ar Pg{{ed{cndn`eced udb Gdrnde#\rmfeje

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    bn{ |er{mdedudnohd`g` qer{ndbed udb oeduv perbed jndd$ E{ {ev

    pedg` mberdur oe`redve Ankhjedddg{ qmrnu{) uc e{vu {ncceid udb vu

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    Pg{{ed{cndn`eced#[w{eced$

    Pg{{ed g{ dgkh `iegkh Pg{{edOeg Gddmqngmded {|gei On{g{pg{{ed bn`e`ed dur egde uder`emrbdee

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    Amr{khud`{er`eodg{{e$ E{ ornukh Ex|ered) uc bge{e{ Pg{{ed vu oeureg#

    ied) ndvupedbed udb vu mrbded$ Udb6 Gddmqngmd{pg{{ed ieo qmd

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    hn bnher dur egde `ergd`e Hnioper{veg$ Egd Uderdehced{|rmagi jndd

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    bec hmhed Gddmqngmd{brukj c{{ed Uderdehced gd pg{{ed{gded{g#

    qed Orndkhed cehr ieg{ed$ [ge c{{ed njgq Oebgd`ud`ed {khnaaed)

    bncg {mikh perqmiie ^uerqerogdbud`ed {khdeiier udb huag`er

    `ejd|a perbed ni{ oeg ber Jmdjurredv$ Pg{{ed{cndn`eced uder#

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    Nrkhgqgerud` qmd Pg{{ed$

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    hndbhnoedbed Erveu`dg{{e$

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    ieoedber Veiied oe{gved$ Noer qgeiiegkh hi bge Veiiogmim`ge `ernbe ar

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    er jnuc nua bge{ed Vu{nccedhnd` {med) {khigeigkh peg er dmkh

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    bec arecbed Ankh`eoge) uc be{{ed Er`eodg{{e ar {egde Nroeg vu

    qerpered$ Oeg egdec @e{|rkh cg egdec Jmiie`ed nu{ ber Ogmim`ge

    hgd`e`ed jdded oegbe Amr{kher {ehr {khdeii @ecegd{ncjeged udb

    qerpndbe Bedjcu{er mber Arn`e{eiiud`ed edbekjed$

    ?

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    Eiejrmdg{khe Reieamdokher gc Gdrnde perbed `erde ni{ |rmone{

    Perjveu` ar bn{ Depmrjgd` uder Pg{{ed{nroegerd nd`e|rge{ed$

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    Nukh bge Egd{#vu#Egd{#oerrn`ud` qmd Bged{ed udb Rekhdmim`ged nu{

    bec [mkgni Peo `nrndger dgkh) bn{{ {gkh bge |medvgeii rgkhg`ed

    Ex|ered uderegdndber qerdeved$ Gddmqngmd{arberdbe{ Pg{{ed{#

    cndn`eced gdderhnio egder Mr`ndg{ngmd cu{{ nd cehrered \udjed

    vu`iegkh nd{eved$

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    ber _e`ei {gdb dgkh niie Noegiud`ed udb Cgnroeger egde{ Uder#

    dehced{ reieqnd ar bge Gddmqngmd{|rmve{{e$ Gc dkh{ed [khrg c{#

    {ed Pg{{ed{nroeger udb Rheced qerigdj perbed$ Per g{ Ex|ere nua

    egdec oe{gcced Ankh`eoge= Per gd reieqnde \rmfeje egd`eoudbed=

    [ukhed {n nrkhgqgeredEgd Aehier pre e{) bge{e Gdamrcngmded pgeber gd egde deue Bnedondj

    vu {khregoed udb bndd urdu{cg` vu njunig{gered$ Bn Ex|ered#

    pg{{ed {gkh {dbg` qerdber) c{{ed Pg{{ed{cndn`eced#[w{ece

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    vedrnie Bnedondj hnoed {gkh {|evgnig{gere [ukhi{ud`ed erpge{ed)

    bge gc Uderdehced oereg{ qmrhndbede Gdamrcngmd{~ueiied gd Ekh#

    veg duved$ Bn{ jdded Duverbned) Mr`ndg`rncce mber \rmve{{#

    gdamrcngmded {egd$ Bnoeg g{ e{ `iegkh`ig`) mo bge{e Bned gd egdec

    [N\ qmrige`ed) nua egdec Bneg{erqer mber gd egdec Gdrnde|mrni$

    Ed{khegbedb g{) bn{{ bge [ukhi{ud ed jegded vu{vigkhed) vedrnied

    Bnedm|a {khnaaed$

    Ber Nd{nv cnkh egde bm||eie Bnedhniud` oerai{{g`$ [m `epgdd bn{

    Pg{{ed{cndn`eced bge dg`e Aiexgogig) uc epn{ {m Aikhg`e{ pge

    Gddmqngmd{pg{{ed vu arberd udb vu er{khigeed) mhde e{ qmdvedrnier[eiie

    cndn`ed vu c{{ed$ Bge Pg{{ed{nroeger duved berpegi ghre `epmhded

    [w{ece peger$ [m ed{eh egd ieoedbg`e{ Noogib ber Pg{{ed{indb{khna gc

    Uderdehced mhde vu{vigkhed \aie`enuapndb ar bge Duver$

    Ex|ered {ukhed ndber{Eoed{m pge ber Peokrnpier qmd @mm`ie Peo{eged cg Ni`mrghced

    burkh|ai` udb eran{{) ie` egde Rheced# udb Ex|ered{ukhe Gdbgve{

    udb [khin`pmrjnnim e ber qera`onred Pg{{ed{~ueiied nd$ Bn{ ucan{{

    deoed mr`ndg{ngmd{gderded [w{eced nukh [ukhreaaer nu{ bed Peged

    be{ Gderde{$

    Bmkh bge oigkhed Qeranhred) pge {ge @mm`ie mberCgkrm{ma egd{eved) {gdb

    vu `rmoe Perjveu`e ar bge [ukhe dnkh Gddmqngmd{pg{{ed$ [ge nroeged

    dnkh bec \rgdvg| ber Cn{{e$ Bgefedg ed Gdhnie) bge bge `re

    Nuacerj{ncjeg be{ oreged \uoigjuc{ pekjed) nukhed ndv qmrde gd bed

    [ukhreaaerd nua$ Gc Pg{{ed{cndn`eced jmcc e{ bn`e`ed nua ndbere

    ^unig{cerjcnie nd6 bge @e ber Gdamrcngmd) ghre \n{{`ednug`jeg vu

    oe{ehedbed Pg{{ed{{rujured mber ghre Urheoer{khna$ [ukh{w{ece ar

    hmkh {|evgnig{gere Pg{{ed{nroeger oedg`ed egde eoed{m {|evgeiie

    [ukhm|gj) bge Rreaaer nu{ uder{khgebigkhed ^ueiied cg eg`eded {ecndg#

    {khed Qeranhred nuaoerege$ Hgervu c{{ed eg`ede Jin{{gagjngmded edpg#

    kjei perbed) bge nua bge exjiu{gqed Ndamrberud`ed ber Pg{{ed{nroeger gc

    Uderdehced udb ghre Ankh`eogeevu`e{khdged {gdb$

    [m ogibed gdeiig`ede[ukh{w{ecebn{ _kj`rn egder deued udb oepe`#

    igkhed Amrc be{ Pg{{ed{cndn`eced{) bge mhde egde [khnivedrnie)

    vu{vigkhe Kmded|rmve{{e udb _ebnjgmded nu{jmcc$ [ge qerdev

    iebg`igkh Qmrhndbede{) Rheced) Bmjucede udb Ankhieue nua gdeiig`ed#

    e udb bwdncg{khe Peg{e$ [mikhe [ukhqeranhred in{{ed {gkh gd qmrhndbe#

    de \mrnie mber Gdrnde{ egdogdbed$ [ge {mr`ed bnar) bn{{ Pg{{ed{#

    nroeger gc rgkhg`ed Cmced bed rgkhg`ed \nrder agdbed mber bge ghc

    vu`emrbdeed Gdamrcngmded$

    Pge [ge Ghre Ex|ered qerdevedPgr oerned [ge `erde) pge [ge bn{ Gddmqngmd{pg{{ed gd Ghrec

    Uderdehced {w{ecng{kh arberd udb bed Nu{nu{kh vpg{khed Ghred

    Ex|ered uder{ved$ Bge dexuc N@ qera` ni{ Gdernjgq#Bged{ieg{er

    oer orege Eranhrud` gd `rmed Pg{{ed{cndn`eced#\rmfejed$ Bge

    Agdeorngd N@ hn {gkh nua bge Edpgkjiud` vedrnier I{ud`ed ar bn{

    Pg{{ed{cndn`eced {|evgnig{ger) hgeroeg gd{oe{mdbere nua bge

    Qerdevud` qmd Pg{{ed{nroegerd {mpge nua [ukhcn{khgded$ Ni{ \nrder

    ogeed pgr Ghded bge Ex|erg{e) cg ber [ge bn{ Pg{{ed{|medgni Ghre{

    Uderdehced{ nu{{kh|aed$

    ;

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