8/8/2019 Total Opti
1/37
SR No Severity Detail Subject Due Date Begin Date
1243450876 NORMAL Network - Coverage 4/9/2010 14:30 4/3/2010 11:30
1243519294 NORMAL Network - Coverage 4/9/2010 14:30 4/3/2010 11:30
1243624976 NORMAL Network - Coverage 4/10/2010 14:30 4/5/2010 11:30
1243783382 NORMAL Network - Coverage 4/12/2010 14:30 4/6/2010 11:30
1243994800 NORMAL Network - Coverage 4/14/2010 15:05 4/8/2010 12:05
1244393152 NORMAL Network - Coverage 4/20/2010 14:39 4/14/2010 11:391244544364 NORMAL Network - Coverage 4/21/2010 15:05 4/15/2010 12:05
1244736410 NORMAL Network - Coverage 4/24/2010 12:00 4/17/2010 19:30
1244758912 NORMAL Network - Coverage 4/24/2010 14:46 4/19/2010 11:46
1244799708 NORMAL Network - Coverage 4/24/2010 14:46 4/19/2010 11:46
1244805962 NORMAL Network - Coverage 4/24/2010 14:46 4/19/2010 11:46
1244845654 NORMAL Network - Coverage 4/27/2010 14:30 4/21/2010 11:30
1244893628 NORMAL Network - Coverage 4/27/2010 14:30 4/21/2010 11:30
1245009528 NORMAL Network - Coverage 4/27/2010 14:30 4/21/2010 11:30
1245542668 NORMAL Network - Coverage 5/4/2010 14:30 4/28/2010 11:30
1245615236 NORMAL Network - Coverage 5/4/2010 14:30 4/28/2010 11:30
8/8/2019 Total Opti
2/37
Cluster Town Taluka Area Remark Customer Customer
Bhavnagar Bhavnagar VallabhipurBhojpara Bhavnagar:SHAMJIBHA ###
Bhavnagar Bhavnagar Talaja Hajipar Bhavnagar:BHAGIRAT ###
Bhavnagar Bhavnagar Talaja Dhardi Bhavnagar:RAMESHBH ###
Bhavnagar Amreli Amreli Amreli Amreli:AmrMAYPAT . ###
Bhavnagar Bhavnagar Mahuva Vadli Bhavnagar:RAMESHKU ###
Bhavnagar Amreli Savar KundDolti Amreli:Sav HANIFBHAI ###Bhavnagar Bhavnagar Mahuva Uncha KotdBhavnagar:RAVJIBHAI . ###
Bhavnagar Bhavnagar Bhavnagar (a) Bhavna Bhavnagar:HATIMBHAI ###
Bhavnagar Amreli Rajula Khakhbai Amreli:Raj VIPULBHAI ###
Bhavnagar Bhavnagar Talaja Pasavi Bhavnagar:MADHUBH ###
Bhavnagar Bhavnagar Mahuva Vadli Bhavnagar:PARESHBH ###
Bhavnagar Amreli Savar KundThordi Amreli:Sav BHARATBH ###
Bhavnagar Bhavnagar Botad Botad Bhavnagar: YASHPALSI ###
Bhavnagar Bhavnagar Talaja Gorkhi Bhavnagar:MAYUR . ###
Bhavnagar Bhavnagar Mahuva UmaniyavaBhavnagar:BHAVINBH ###
Bhavnagar Bhavnagar Mahuva UmaniyavaBhavnagar:FIVE STAR . ###
8/8/2019 Total Opti
3/37
Bill Cycle Customer Contract ISR Due D Type of c Handset Number o
11 7815018 8061384 ###Weak signaNokia 1600One
5 24290102 24398225 ### Weak signals One
11 7788312 8034713 ### Weak signals Three
11 6630549 6885249 ###No access to network No service
3 4802546 5111479 ###Weak signaNOKIA N70Two
11 7681418 7928271 ### Weak signals One11 7926335 8172598 ### Weak signals No service
3 76509 76457 ### Weak signasony ericssThree
3 28278171 28283182 ### Weak signals No service
11 5198432 5457990 ###No access to network Three
3 5677785 5980253 ### Call drop Five
11 8023053 8268870 ### Call drop nokia 5130One
31141132 31164809 ### Weak signals Five
11 21568064 21647625 ### Weak signals No service
4 4928334 5196959 ### Call drop NOKIA 620 One
4 12530151 12753677 ### Weak signals One
8/8/2019 Total Opti
4/37
Call gets Voice quaAddress Indoor / OProblem sta Incoming Area Nam
Yes Harijan vas Both 11-Mar-10 Bhojpar 1 Bhavnagar:
Yes AT-Hajipar,Both 1-Mar-10 Hajipar 1 Bhavnagar:
No bapada paBoth 25-Mar-10 Trapaj 1 Bhavnagar:
Yes shnkar ser Both 15-Mar-10Hamapar 1Amreli:Amr
Yes Breaks ofteASHA COT Indoor 25-Mar-10 #N/A Bhavnagar:
Yes Hanif Solan Both 1-Feb-10 Dolti 1 Amreli:SavYes uncha kotd Both 14-Apr-10 #N/A Bhavnagar:
Yes Cannot talkHF interier, Both 13-Apr-10 #N/A Bhavnagar:
Yes ladumor vi Indoor 17-Apr-07 Rajula 1 Amreli:Raj
Yes pasavi,,vadBoth 20-Mar-10 #N/A Bhavnagar:
Yes asha cotto Both 18-Jan-10 #N/A Bhavnagar:
Yes Cannot talkpara vistar Both 19-Apr-09 Thordi 3 Amreli:Sav
Yes Breaks in bManish ku Both 13-Mar-10 Botad 1 Bhavnagar:
Yes SANKADI S Both 28-Mar-10 #N/A Bhavnagar:
Yes WORLD DE Both 19-Mar-10 #N/A Bhavnagar:
Yes umaniya v Both 5-Apr-10 #N/A Bhavnagar:
8/8/2019 Total Opti
5/37
Hearing pTele remaOther Open Creation DClosed D CRM Rev
VallabhipurFault: We will initiate Closed 1-Apr-10 6-Apr-10 Resolved
Talaja:Haji Fault: We will initiate Closed 2-Apr-10 13-Apr-10 Resolved
Talaja:Dha Fault: We will initiate Closed 4-Apr-10 6-Apr-10 Resolved
eli:Amreli Fault: We will initiate Closed 6-Apr-10 16-Apr-10 Customer i
Mahuva:VaFault: We will initiate Closed 8-Apr-10 12-Apr-10 Resolved
r Kundla:DFault: We will initiate Closed 14-Apr-10 23-Apr-10 CustomerMahuva:UnFault: We will initiate Closed 15-Apr-10 23-Apr-10 Resolved
Bhavnagar:Fault: We will initiate Closed 18-Apr-10 29-Apr-10 optimisati
la:KhakhbaFault: We will initiate Closed 19-Apr-10 21-Apr-10 Resolved
Talaja:PasaFault: We will initiate Closed 19-Apr-10 21-Apr-10 Resolved
Mahuva:VaFault: We will initiate Closed 19-Apr-10 21-Apr-10 Resolved
r Kundla:T Fault: We will initiate Closed 20-Apr-10 29-Apr-10 Resolved
Botad:BotaFault: We will initiate Closed 20-Apr-10 29-Apr-10 visit requir
Talaja:GorkFault: We will initiate Closed 21-Apr-10 30-Apr-10 Resolved
Mahuva:U Fault: We will initiate Closed 27-Apr-10 30-Apr-10 Plz provide
Mahuva:U Fault: We will initiate Closed 28-Apr-10 30-Apr-10 Plz provide
8/8/2019 Total Opti
6/37
Complaints other Problem problem deNo of signaHandset ty from when
Resolved
live in halariya village,site justification require
obile is faulty,no problem found.
n done,but couldn't resolved. Provide external anteena or justify repeater.
exteranal antenna if one customer/for multiple customer plz justify repeater
exteranal antenna if one customer/for multiple customer plz justify repeater
8/8/2019 Total Opti
7/37
Problem CBCH where is thnearby lan complete ahdasd complaints
8/8/2019 Total Opti
8/37
SMS Complaints
SMS
SMS
8/8/2019 Total Opti
9/37
8/8/2019 Total Opti
10/37
8/8/2019 Total Opti
11/37
8/8/2019 Total Opti
12/37
8/8/2019 Total Opti
13/37
8/8/2019 Total Opti
14/37
8/8/2019 Total Opti
15/37
8/8/2019 Total Opti
16/37
8/8/2019 Total Opti
17/37
8/8/2019 Total Opti
18/37
8/8/2019 Total Opti
19/37
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20/37
8/8/2019 Total Opti
21/37
8/8/2019 Total Opti
22/37
8/8/2019 Total Opti
23/37
8/8/2019 Total Opti
24/37
8/8/2019 Total Opti
25/37
8/8/2019 Total Opti
26/37
8/8/2019 Total Opti
27/37
8/8/2019 Total Opti
28/37
8/8/2019 Total Opti
29/37
8/8/2019 Total Opti
30/37
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31/37
8/8/2019 Total Opti
32/37
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33/37
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34/37
8/8/2019 Total Opti
35/37
8/8/2019 Total Opti
36/37
8/8/2019 Total Opti
37/37
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