Final CIS II

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1      A   REPORT ON ECRUITMENT OF NEW EMPLOYEES  BY ROLL NO.:10121 2010-2012    A REPORT ON  RECRUITMENT OF NEW EMPLOYEES  BY

Transcript of Final CIS II

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 A   REPORT ON

ECRUITMENT OF NEW EMPLOYEES

 

BY

ROLL NO.:10121

2010-2012

 

 

 

A REPORT ON

 

RECRUITMENT OF NEW EMPLOYEES

 

BY

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A REPORT SUBMITTED IN PARTIAL

FULFILMENT OF THE REQUIREMENTS OF

PGDM

2010-2012

 

 

 

 

 

 

  

 

 

 

 

 

  

 

 

 

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Table of Contents

ACKNOWLEDGEMENTS................................................................................................................... 1

EXECUTIVE SUMMARY.................................................................................................................... 4

INTRODUCTION ................................................................................................................................. 5

OBJECTIVES OF THE STUDY: ......................................................................................................... 6

SCOPE OF THE STUDY...................................................................................................................... 6

LIMITATIONS OF THE STUDY ........................................................................................................ 6

METHODOLOGY ................................................................................................................................ 6

FIVE APPROACHES FOR A SUCCESSFUL RECRUITMENT............................... ...................... .. 6

ABC GUIDELINES FOR SUCCESSFUL RECRUITMENT.............................................................. 8

RECRUITMENT AND EXPECTATIONS OF APPLICANTS......................................................... 10

TYPES OF EMPLOYMENT INTERVIEWS .................................................................................... 12 

LATEST RECRUITMENT PROCESS ADAPTED BY DIFFERENT COMPANIES ..................... 14

INFOSYS AND ITS RECRUITMENT ........................................................................................... 15

HCL TECHNOLOGIES LTD AND ITS RECRUITMENT .......................................................... 17

FINDINGS AND SUGGESTIONS...................................................................................................... 19

CONCLUSION.................................................................................................................................... 19

BIBLIOGRAPHY................................................................................................................................ 20

 

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EXECUTIVE SUMMARY 

Recruitment is the process of searching for and obtaining applicants for the jobs, from among

whom the right people can be selected. The study deals with recruitment and the possible steps

that could be taken to make the recruiting efforts succeed by finally selecting the best suited

applicant after screening him through various recruitment processes. Also the study focuses upon

the latest recruiting approaches taken by various companies to hire the best talented individuals

across the globe. It also focuses in detail upon the recruitment process adapted by the companies

like Infosys, HCL technologies Ltd, Delloite etc.

 

 

 

 

 

 

  

 

 

 

 

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INTRODUCTION 

Meaning of recruitment: 

Recruitment means to estimate the available vacancies and to make suitable arrangements for 

their selection and appointment. Recruitment is understood as the process of searching for and

obtaining applicants for the jobs, from among whom the right people can be selected. In the

recruitment, a pool of eligible and interested candidates is created for selection of most suitable

candidates. Recruitment represents the first contact that a company makes with potential

employees.

 

As per Flippo¶s definition: ³Recruitment is a process of searching for prospective employees and

stimulating and encouraging them to apply for jobs in an organization.´

 

As the productivity and success of any business depends greatly upon its employees, recruitment

and selection of new employees is a challenging job for the Human Resource Department of all

the companies. Recruitment has become a difficult job due to growing competition and

increasing employment in the world. Also other factors like literacy rate, smart and aware

employees who want to work for their overall development and not just for the sake of moneyshould be kept in mind. No employee prefers a stagnant job today that does not provide enough

job opportunity. Above all this age is also a limitation. The old workers and employees retire at

the age of 55 years and when compared to these old employees, there is a substantiate decrease

in the new younger employees that seeks jobs. Thus all such factors demand a good recruitment

effort in order to select the appropriate employees and reduce the attrition rate in the company.

 

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OBJECTIVES OF THE STUDY:

 

The study is carried out keeping in mind the following objectives: 

1. How to make recruitment efforts succeed in order to satisfy the requirement of both the

company and the applicant.

2. How is recruitment related to employee satisfaction and employee turnover rate.

3. What are the latest recruitment processes adapted by the different companies to attract the

best talented people in this competing world.

 

 

SCOPE OF THE STUDY:

 

The scope of the study is restricted to the recruitment process of companies like Infosys, HCL

Technologies Ltd and Delloite. Thus, it may differ from company to company. The study can be

useful for making successful efforts in recruitment process and thus increasing employee

satisfaction so that the attrition can be minimised for the company. Also the study provides

information on how the social media sites can be used to recruit the best talent across the world.

 

LIMITATIONS OF THE STUDY

The limitation for the study is: 

1. The study is carried out on secondary data. Most of the information is taken by referring

to good books related to recruitment and selection process.

2. There is less primary approach in actually interacting with the graduate students whohave recently faced the placement interviews.

3. Most of the information is taken from fresh graduates and not from people with work 

experience.

 

METHODOLOGY

 

The study is done by reading the books on recruitment and selection process. Also latest

information on the study is collected from internet and by approaching the graduates who appear 

for placement interviews. Telephoning and Face book chatting has also helped in knowing the

latest information. The study is mainly focused on secondary approach. 

 

 

FIVE APPROACHES FOR A SUCCESSFUL RECRUITMENT

1. Expand your Recruitment Scope 

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Companies that recruit only candidates who go applying directly or apply via newspaper or 

internet shall miss many excellent potential candidates. Companies should set up good

relationship with HR consulting departments/offices of the Universities as well as of other 

companies. They will frequently provide you list of candidates who are suitable to the vacancy

you are recruiting.

Besides, the companies can make opportunities for their current staff to attend conferences and

professional meetings. They are good occasions to find out potential talents for the company. As

for Online candidates, one should as well check the profiles of other candidates who currently do

not wish to work for you. Job Ads on the company's website or newspaper is a common and

effective method to spread the recruitment information to many people.

2. Recruitment of Qualification 

The candidates to be recruited must be the ones who "perform the work correctly, professionally

and integratedly with the group work environment of the company". It is believed that

"behaviors in the past shall be the best basis to the prediction of the future behaviors", therefore,

the HR manager should consider this principle in recruiting. The employee to be recruited must

meet all the basic requirements of the Company.

3. "Courtyard" Strategy 

Recruiting new ones does not mean that you can ignore the current staff. Offering the current

employees opportunities to get promoted and development shall motivate them to do better in

work. Once the current staffs find motivated and satisfied with their contribution being

acknowledged, they will try to contribute more and more in general success. HR manager should

always offer new positions in the company; carry out interviewing potential candidates - this also

is an opportunity for one to understand better about his/her staffs.

4. Prove to be a "Big Boss" 

It is very important that one proves to the candidates the prestige of his/her company. You

should consider the candidates' actual experiences of motivation, ability, reward,

acknowledgment, promotion and the flexibility between the job and life. These are the basic

matters helping you become a caring manager. As long as that, the candidates shall believe thatyour company is a wonderful place to work for and to fulfill their dreams.

5. Seek help from current employees 

The company gets 3 advantages when bringing its current employees in the recruitment process:  

a) They may introduce excellent candidates to the positions you are recruiting.

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b)They may help you evaluating the potential candidates' profiles.

c) They may participate in interviewing the candidates to select the most suitable ones.

 

ABC GUIDELINES FOR SUCCESSFUL RECRUITMENT 

As soon as there is going to be a job opening in the company, either because of a vacancy or the

creation of a new position, ABC Guidelines can be applied for successful recruitment. This

means by being: 

 

y Attractive: Promote the organization as the kind of place employees will want to call their 

place of work. Highlight the most generous and unique benefits of the company, have

employees promote the companies attributes among friends. Convert failure and

shortcomings to attributes. 

y Believable: If what is offered by the company sounds too good to be true then repackage

the wares. Sceptical applicants shouldn¶t have to cross-examine interviewers to determine

if the hard-to-believe advertised benefits are real.

 

y Centered: Identify and focus on three to six critical, job-specific competencies; that is,

qualities or traits that contribute to a person¶s ability to effectively perform the duties and

responsibilities of a given job. Clearly communicate and adhere to them in the

recruitment efforts.

 

y Diligent: Effective recruiting requires a steady a steady and energetic application of effort

across the board.

 

y Empathetic: try to understand and take into consideration the applicant¶s need and

interests in relation to organizational goals, in order to a balance nd find common

denominators between the two.

 

y

 Flexible: If one recruitment source is not yielding the kind of results the company desire

then move on to other sources even if the previous source was a heavily relied in thepast,with good results.

 

y Greedy: Tell yourself that the company is entitled to be staffed by the best possible

workforce, and seek out those applicants that maximally meet the company¶s needs. Aim

high but be realistic.

 

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y Hip: Stay informed and current when it comes to the latest developments in recruitment,

as well as what sources and techniques competitors are using.

 

y Informative: Anticipate what applicants are likely to want to know about a job and the

company and be prepared to tell them, either verbally or in form of some written

material, a CD-ROM or online.

 

y Judicious: Exercise sound judgement when matching applicants with jobs. Avoid

decisions ruled by emotion.

 

y K nowledgeable: Be thoroughly familiar with the parameters of the job, how it interfaces

with other positions, the department and the company. Also be aware of how other 

organizations view this job in terms of responsibility, status and compensation.

 

y Linear : think in terms of a series of straight lines connecting the applicant, the job and thecompany. This practice helps keep the company on track to accomplish its goals of filling

staffing openings as quickly as possible with the most suitable employee.

 

y More: Review the current recruitment efforts and think of improving it more to hire the

best employee.

 

y Notorious: Strive to become the brand-name organization everyone talks about. K eep the

goal to become a company that job applicants want to work for and other companies want

to imitate.

 

 

 

y Open-Minded: Whether one is recruiting IT specialists, engineers, or secretaries, view the

job from the applicant¶s perspective. Ask employees in the classification that company is

trying to fill to identify key elements of the job so that you can emphasize those

significant aspects to applicants.

 

y Persistent: Continue exploring various recruitment sources until right employee is found.

Resist pressure to settle or compromise the company¶s standard if one is unable to fill an

opening right away. Rather re-examine the sources the company has chosen and adjust as

needed.

 

y Quick : The moment there is going to be an opening for a job, act on it. Spread the word

among the employees, run an ad, do whatever is possible to spread the word until

opening is filled.

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y Realistic: It¶s one thing to seek out the best possible applicant for a job and to be

persistent about it, yet quite another to hold out for the ideal employee who may only

exist on paper or in your mind. Adhering to job specific competencies will enable you to

remain realistic.

 

y Sensible: Carefully determine the best recruitment source based on a number of factors,

including the nature of the job and the current market.

 

y Tireless: the company should not relax its recruitment efforts to avoid other companies

grab the applicant.

 

y Unified: Make certain everyone concerned with the recruiting effort is working toward

the same goal-that is, that they are in agreement with regard to the qualities and skills

being sought. 

y Vocal: If there are agencies or other firms assisting the company with a job search, then

openly and clearly express to them the qualities and skills the company needs ion an

applicant.

 

y Watchful: Look for signs that confirm the recruitment sources the company is using are

producing the kinds of results wanted and that the applicants coming forth possess

needed qualities.

 

y Xentigious: Regardless of how desperate the company is to fill an opening, never aver 

step outside the boundaries of what¶s legal-it¶s not worth.

 

y Youthful: be youthful both in thinking and spirit in order to compete for the top

performers, especially the scarce but vitally important group of younger workers.

Specifically, think in terms of what is important to younger workers in relation to

working conditions, hours, perks and the likes.

 

y Zealous: Applicants are more likely to be interested in becoming part of the company if 

the recruiters are enthusiastic and appear to genuinely enjoy working there. Accordingly,consider briefly sharing some of the experiences with the company, offering vivid images

of what it¶s like to work there.

 

 

RECRUITMENT AND EXPECTATIONS OF APPLICANTS 

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No one should claim that money does not matter. Regardless of all the theories about motivation,

money often weighs heavily in determining whether a person takes or stays with a job. Aside

from meeting both real and perceived needs, money continues to be a key factor in how we rate

one another. That is, our worth is determined, to a large extent, by how much we make today, in

relation to what we are making, say, 5 years ago, as well as in comparison with what others in

comparable positions earned.

 

But there are other factors that are as motivating as money, and job applicants and employees

continuously tell employer that these are, albeit sometimes indirectly. For eg., when positions

remain open for a long time, it could be due to ineffective recruitment sources, but it could also

be because applicants are not excited by what the company is offering. Quick resignation could

be the result of employees getting better offers, or it could be because a recruiter painted an

inaccurate picture of the job. High turnover figures could be attributable to many causes,

including ineffective employer/employee relations; it could also be due to a lackluster work 

environment in which employees feel undervalued. 

Sometimes applicants and employees clearly verbalize exactly what it is they expect from their 

employer. According to a survey conducted by careerbuilder.com, 82% of some 1200 full time

worker stated that a safe work environment was the most important element of a job. Other key

´job satisfier´ included good relations with direct supervisors, career growth opportunities, and

sociability with peers.

 

In another survey conducted by true careers, 40% of respondents express a keen interest in

protecting their financial stability by negotiating severance agreements and outplacement

assistant before committing to a job. This sends employers a clear message that many applicantsare evaluating career options based on what would happen in the event of a layoff.

 

Too often employers assume that they know what¶s best for employees. This frequently happens

with regard to benefits. Some employers are exceedingly generous in term of their offerings;

unfortunately, they fail to take into account individual needs and preferences. For eg., a twenty

something single worker is more likely to favor free pet insurance over prepaid child-care

services. On the other hand, older ³sandwich generation´ workers, responsible for children and

their aging parents, might respond favorably to elder-care provisions. Assumptions concerning

compensation can also backfire.

 

 

What this means is the employers would do well to 1) survey employees as to their expectation,

and 2) wherever possible, offer comparably valued choices in benefits and compensation

packages.

 

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Technical applicants, for eg., are most interested in jobs where they can work on exciting new

products using state-of-the-art technologies. They want each new experience to make them more

marketable in the future, so often they can be lured by subsidized education and training

programs. Furthermore, they expect immediate rewards rather than promises of future benefits.

Since technical workers are trending towards shorter and shorter stints with any given employer 

(18 month in current average), they would prefer sign-on bonuses and stock options rather than

pension plans and other benefits with longer vesting cycles. And, of course, depending on which

way the economic winds are blowing, life style can be a key discriminator. Factors such as

flextime, flex-dress, and telecommuting often tip the scales when a technical applicant has

multiple job offers.

 

 

TYPES OF EMPLOYMENT INTERVIEWS 

There are many different types of interviews, each serving a different function in the hiringprocess. Three of these are screening interviews:  

 

1) Exploratory interviews establish continued interest-on the part of both the interviewer 

and the applicant-and determine preliminary job suitability. Assuming these two

conditions are satisfied, the next step is to set up a job-specific interview.

2) Telephone interviews are intended to accomplish one of the two objectives: to establish

continued interest in a job applicant that results in scheduling of an appointment to meet

in person for an in-depth interview, or to determine that an applicant¶s qualifications do

not sufficiently meet the job¶s specifications.

3) Video interviews allow employers to observe long-distance applicants in addition to

simultaneously talking to them.

 

Under no circumstances should exploratory, telephone or video screening interviews substitute

for the face-to-face interview.

 

Other types of interviews constitute comprehensive meetings between the applicants and one or 

more representatives of the hiring organization: 

 

y HR interviews conducted by HR specialist are both board-based and job-specific. Theyare board ±based in that the HR interviewer cover a great deal of general territory,

including goals and interests, and job-specific because the interviewer delves into thje

applicant¶s education and experiences as they relate specifically to the available job

opening.

y Departmental interviews, which are conducted by the department heads or managers,

focus on whether the person can do the job; that is, they emphasize job- specifics.

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y Panel interviews generally involve three interviewers- usually an HR representative, the

department manager, and a department head. Panel interviews save time and allow

interviewer to compare impressions of applicant as they answer questions.

y Peer interviews involve the colleagues of a potential employee. Most peer interviews are

in form of panels, although some are one-on-one. An HR representative should be

present.

 

Most applicants are eager to make a good impression on their interviewer. They try to answer all

questions as fully as possible, project positive body language, and ask appropriate questions.

Occasionally, however, one can find oneself face-to-face with a less than ideal applicant who

falls into one of several categories: excessively shy or nervous, overly talkative, overly

aggressive or dominant, or highly emotional or distraught.

 

y Stress interview: Proponents of stress interviews claim that the process allows them to

ferret out significant job-related traits by deliberately putting the applicant on guard or ata disadvantage. Stress interviews are not recommended under any circumstance.

 

 

REASONS FOR REJECTION IN THE INTERVIEW

1. Poor attitude: Many candidates come across as arrogant and proud.

2. Appearance: Many candidates do not consider their appearance as much as they should.

First impressions are quickly made in the first three to five minutes.

3. Lack of research: It's obvious when candidates haven't learned about the job, company or 

industry prior to the interview. Visit the library or use the Internet to research the company,

then talk with friends, peers and other professionals about the opportunity before each

meeting.

4. Not having questions to ask. Asking questions shows the applicant¶s interest in the company

and the position. Prepare a list of intelligent questions in advance.

5. Not readily knowing answers to interviewers' questions. Anticipate and rehearse

answers to tough questions about the applicant¶s background, such as recent termination.

6. Relying too much on resumes. Employees hire people, not paper. Although a resume can

list qualifications and skills, it's the interview dialogue that will portray the applicant as a

committed, loyal, hard-working, dependable and a responsive team player.7. Too much humility. Being conditioned not to brag, candidates are sometimes reluctant to

describe their accomplishments. Explaining how you reach difficult or impressive goals

helps portray you as a committed, responsive team player who could be beneficial for the

company.

8. Not relating skills to employers' needs. A list of sterling accomplishments means little if 

you can't relate them to a company's requirements. Reiterate your skills and convince the

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employer that you can "do the same for them" and thus increase chance of selection.

9. Handling salary issues ineptly. Candidates often ask about salary and benefit packages

too early. If they believe an employer is interested, they may demand inappropriate amounts

and price themselves out of the jobs. Candidates who ask for too little undervalue themselves

or appear desperate.

10. Lack of career direction. Job hunters who aren't clear about their career goals often

can't spot or commit to appropriate opportunities and end up in wasting everybody¶s time.

11. Job shopping. Some applicants, particularly those in certain high-tech, sales and

marketing fields, will admit they're just "shopping" for opportunities and have little intention

of changing jobs. This wastes time and leaves a bad impression with employers they may

need to contact in the future.

LATEST RECRUITMENT PROCESS ADAPTED BY

DIFFERENT COMPANIES

In this period of global competition, in order to attract the best talent across the globe, the

companies are making use of social media sites like Face book, Twitter and LinkedIn to recruit

the best people suited for the job requirement. Social media gives us the ability to build networks

with people and find niche skills we might not normally see.  Social media helps ensure it can

reach all potential recruits and as a result have better choice.

Deloitte's Dutch operation is using social media to improve its recruitment process and websites

like Twitter, Face book and LinkedIn all have parts to play. Lennart Sloof, senior e-Recruiter at

Deloitte NL, says "Social media has given us a fantastic opportunity to engage with candidates

and create an on-going and open dialogue. It allows our recruitment team to listen and participatewith potential candidates, which is invaluable."

Recruitment staff created their own profiles on the social media sites to help them create

communities which will communicate with potential employees of the future. "Being part of the

Deloitte NL community means end users gain a better understanding and connection with us and

ultimately feel it is an organization that they would like to be a part of, "says Lennart.

How Deloitte NL is using social websites:

- Twitter is used to post jobs and events and alert people to new blog posts. Twitter is good for developing contacts with graduates.

- Face book focuses on potential candidates that are currently employed. The company is making

contact with passive candidates this way by sharing knowledge, building a relationship and

keeping them informed.

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- LinkedIn is used to source higher quality candidates. The recruitment team can search for 

professionals by looking at their network and recommendations. It also posts vacancies on

LinkedIn. LinkedIn is a good way of building relationships with high-end consultants.

Deloitte NL will continue to use traditional recruitment methods but is already seeing social

media recruitment traffic outstripping its job board traffic. "We are seeing a definite shift in

recruitment towards internet marketing, content management and measuring career site traffic,"

says Lennart.

 

 

INFOSYS AND ITS RECRUITMENT

Infosys is a one of the leading multi-national company in the world. The head quarters of this

company are located at California in America. This was established in the year 1981 at Pune in

India by N R Narayana Murti. Initially it contained only 7 experienced software professionals

but now it contains more than 58000 employees entire world.

Recruitment ideology at Infosys:  

 The recruitment process of Infosys is aligned to business requirements. One of the key factors

the company looks for in a prospective employee is what it refers to as learnability ² the ability

to derive generic knowledge from specific experiences and apply the learning to new situations.Some of the other qualities they look for include analytical ability, teamwork and leadership

potential, communication and innovation skills with a practical and structured approach to

problem solving. The company also place importance on professional competence and academic

excellence.

 

Selection process:  

Typically about 75% of the company¶s recruits are fresh graduates who are hired from various

campuses as well as off-campus recruitment initiatives. The selection process for fresh graduates

is a combination of resume screening, written test on analytical thinking, logical reasoning and

communication and personal interview. For experienced hires, Infosys follows a competency-

based recruitment philosophy, wherein all the steps starting with the requirement definition to the

final selection, maps onto a role and competency matrix. All processes are geared to achieve the

company¶s objective of attracting and selecting the best and brightest talent, while ensuring a

best fit of the profiles.

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Engineering Institutes:  

Campus hiring at engineering institutes typically starts in May and continues through September.

Senior managers and officers from Infosys actively participate in this hiring, to bring on board

the next generation of bright, young and talented leaders for the company. The company

encourages current students at the campuses it visits to make optimum use of this opportunity to

interact with the Infosys recruitment teams during the hiring process to understand the company

and its people philosophy. Infosys hire engineering graduates and post-graduates from all

disciplines and  MCA students from the campus by conducting campus placements.

Management Institutes: To recruit management graduates and post graduates.

Campus hiring at management institutes typically starts in December and continues through

March. The company hires management graduates from all disciplines, with or without prior 

work experience in software or other fields. All applications are pre-screened based on academic

credentials. Short-listed candidates are usually invited for an interview as part of the selection

process. 

Let us discuss the 2 Stages in Infosys Recruitment Process for freshers. This is a discussion

based on some recent recruitment drives. However, there could be instances where some of these

stages, pattern etc were modified.

In general, Infosys recruitment has two stages : 

I. Written test

II. Personal interview

I) Written Test : 

Generally the written test includes two major sections

1) Puzzle Solving and 2) English Section

1) Puzzle Solving : 

This section generally contains 10 questions and the duration is 60 minutes. Difficulty level and

distribution of marks is not constant across questions. Few questions would be very difficult, few

would be moderately difficult and others would be relatively easier than the rest. Marks

distribution would vary accordingly.

2) English Section : 

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This section would carry about 45 questions and the duration would be 30 minutes. English

section is on the easier side when compared to the puzzles section. Some common sections

would include sentence formations, filling the blanks right words, rearranging jumbled sentences

etc. Questions would be very simple and with a good knowledge in English, you should be solve

this in a twenty minutes time.

II) Personal Interview: 

Generally Infosys conducts technical and HR interviews combined and by the same panel for 

both.(In some cases they could be held separate as well.) candidate might be asked to solve a few

puzzles in real time during the interview. Other than this the candidate could be grilled on

technical questions depending on his/her stream of study. HR questions would be very simple

and generally there would be least elimination from interviews as far as Infosys is concerned.

Interaction with a B.tech final year student who appeared for Infosys

interview:

 

The study also found latest recruitment process of Infosys by interacting with a final year B.tech

student who had recently applied for Infosys.

 

1. As per the information given by the student any student with 68% and above is eligible to

apply to Infosys if he does not have any backlog in any of his subjects.

2. Next the candidate has to write the Aptitude Test that lasts for 90 min where questions

pertaining to arithmetic, logic and language related are to be answered.

3. Then comes the Technical Interview where the candidate is tested both verbally and inwritten.

4. The next round is Group Discussion. Generally candidates are tested through Just-A-

Minute Session on their communication skills, quick and logical approach.

5. Finally comes the HR interview where the candidate if identified to be fit for the job can

be given the offer letter.

6. The package may vary between 18000 -20000 p/m depending upon the potential of the

candidate. There is no bond to be signed as far as Infosys is concerned.

 

 

HCL TECHNOLOGIES LTD AND ITS RECRUITMENT

HCL Technologies is a leading global IT services company, working with clients in the areas

that impact and redefine the core of their businesses. Since its inception into the global landscape

after its IPO in 1999, HCL focuses on 'transformational outsourcing', underlined by innovation

and value creation, and offers integrated portfolio of services including software-led IT solutions,

remote infrastructure management, engineering and R&D services and BPO. HCL leverages its

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extensive global offshore infrastructure and network of offices in 29 countries to provide holistic,

multi-service delivery in key industry verticals including Financial Services, Manufacturing,

Consumer Services, Public Services and Healthcare. HCL takes pride in its philosophy of 

'Employee First' which empowers our 72,267 transformers to create a real value for the

customers.

 

 

 

 

Recruitment ideology at HCL:

The recruitment process followed by HCL Technologies Ltd. adapts the following six stages: 

I. Written Test-Two sections (Time-1 hr and 45 minutes)

1) Aptitude (50 questions): Data Interpretation 20 questions, puzzles, passages and conclusions,

jumbled sentences and aptitude questions.

2) Technical (25 questions): C (program on pointers), C++, RDBMS, Oracle, Computer 

fundamentals.

II. Group Discussion with 15 in each group.

III. Group Interview- 1 interviewer and 5 interviewees.

IV. Technical and HR interviews- 1 to 1 interview. Fundamental questions like features of oops,

various keys in RDBMS, C++ program.

V. HR interview with a panel of 2:5 that is 2 interviewers and 5 interviewees.

VI. Managerial Round-This may or may not be there. It includes interview with manager. It is

similar to HR interview.

 

 

 

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FINDINGS AND SUGGESTIONS

1. The study provides good information on successful recruitment using ABC guidelines.

2. The current employees of the company can play significant role in providing the best

applicant for the job specified.

3. The current employees can actually take part in recruitment process to better judge the

best talent needed to work with.

4. A good recruitment also reduces employee dissatisfaction and attrition rate.

5. Companies can increase successful recruitment by maintaining good contacts with

education institutes and promoting campus placements.

6. Recently companies are using social media sites to recruit best talents across the world.

 

CONCLUSION

Recruitment is one of the significant processes for any business. The future of the company, its

growth, productivity and profitability, all depends upon the employees selected during

recruitment. Selection of best talented applicants increases the productivity. A good recruitment

also reduces the attrition rate of a company. Recruiters should be practical while recruiting the

applicants, any decision should not be made out of emotions while selecting an applicant. The

applicant¶s competencies should match to that required for the specified job else it might lead to

under performance of employee and ultimately leading to dissatisfaction of employee. Also the

social media sites can be helpful to know and select the best suited applicant for the given job.

 

 

 

 

 

 

 

 

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BIBLIOGRAPHY 

Reference books: 

y Recruiting, Interviewing, Selecting and Orienting New Employees«««««.By  Diane

Arthur 

y  K iller Interviews-The best interview strategies!....... By  Frederick W. Ball and Barbara

B. Ball

 

 Websites: 

y www.Google.com 

y www.infosys.com 

y www.delloite.com 

y www.hcl.com 

 

 

 

 

 

 

 

 

 

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