Nhs Info Stand Summ Jan Feb15

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    Making Health and Social Care

    Information Accessible

    Summary of how we are moving forward with

    the project and next steps - January/February

    2015

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    National Health Service (NHS)

    England’s main aim is to improve

    people’s health.

    We want everybody to understand

    information they get about their

    health and care.

    We also want everybody to make

    their own choices about their

    healthcare.

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    Making health and social care information accessibleSummary of how we are moving forward with the project and

    next steps – January/February 2015

    Introduction

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    We know that some people will

    need information given to them in a

    different way or will need helpgiving their views.

    We are writing a new guidebook for

    health and social care organisations.

     The guidebook is called the

    ‘accessible information standard.’

     The standard will tell organisations

    how they should make sure that

    people get information in different

    formats if they need it, for example

    in easy read.

     The standard will also tell

    organisations how they should

    make sure that people get any

    communication support that they

    need. For example from a British

    Sign Language interpreter or an

    advocate.

    Summary

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    We think that the standard will help

    people who are d/Deaf, blind,

    deafblind, have some hearing or

    visual loss, and / or a learning

    disability.

    We think that the standard will also

    help people with aphasia, autism,and / or a mental health condition.

     The Standardisation Committee for

    Care Information (SCCI) has the job

    of approving standards.

    Once the standard is approved, NHS

    and adult social care organisations

    and providers will have to do what it

    says. This includes hospitals, doctors,

    and people that provide social

    services.

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    During winter 2013 / 2014 we asked

    people for their thoughts aboutaccessible information and

    communication.

     There is an easy read report about

    this engagement on our website

    www.england.nhs.uk/accessibleinfo

    We used people’s views and

    experiences to write the rst draft of 

    the standard.

     The draft standard was approved by

    the Standardisation Committee for

    Care Information in August 2014.

    What We’ve Done So Far

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    From August to November 2014

    there was a consultation on thedraft standard.

    People told us what they thoughtabout the standard. They told us

    what they thought was good about

    it and what should change.

     There will be a consultation report

    published in February or March

    2015.

    During January – March 2015 we are

    working with some organisations to

    test out the draft standard. This is to

    make sure that it will work in the

    way we want it to and to see if 

    anything needs to change.

    What We’ve Done So Far

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    When the standard is approved,

    health and care services will have to

    use it.

    We will use what people told us as

    part of the consultation and whatorganisations who tested the draft

    standard tell us to write the nal

    accessible information standard.

    We plan to send the nal standard

    to the Standardisation Committee

    for Care Information (SCCI) for them

    to look at in May or June 2015.

    Next Steps

    We will give organisations advice

    about how to follow the standard.

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    Organisations can start to follow the

    standard straightaway after it is

    approved.

    But, we know that some changes

    will take time. So we plan to give

    organisations 12 months to makesure they are following the standard.

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    Information

     There is more information about thestandard on the NHS England

    website

    www.england.nhs.uk/accessibleinfo

    Or you can ask for information by

    sending an email [email protected]

    or calling NHS England on

    0113 8251324.

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