Post on 19-Jan-2016
description
Standortübergreifendes IT-Projektmanagement
Sabine SalowskyJens-Christian JessenTRW Automotive
18-März-2004
© TRW Automotive Inc. 2003
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AGENDA
Item Topic Lead Duration
1 A Profile of TRW Automotive JCJ 10 Min
2 Standortübergreifendes IT-Projektmanagement
SaS 20 Min
3 Q&A
A Profile of TRW Automotive
© TRW Automotive Inc. 2003
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22,500 32,200
3,800
61,000 Employees worldwide61,000 Employees worldwide
TRW Automotive
2,600
© TRW Automotive Inc. 2003
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TRW Automotive
Canada (5)U.S. (48)Mexico (9)
China (7)South Korea (4)Japan (6)
Austria (1)Czech Republic (7)France (9)Germany (19)Italy (9)Poland (5)Portugal (1)Spain (14)Sweden (1)UK (18)
India (4)
Malaysia (4)Singapore (1)Thailand (3)
South Africa (1)
185 facilities in 23 countries185 facilities in 23 countries
Turkey (1)
Brazil (8)
© TRW Automotive Inc. 2003
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TRW Automotive - Advanced TechnologiesActive Safety• Steering
– World’s leading developer & supplier of electric steering systems leading to Steer By Wire technologies
• Braking – Leading developer & supplier of ABS, VSC,
TC - developing advanced electronic brake systems leading to Brake By Wire
• Suspension – Leading developer of Active Roll
Control/Active Body Control systems leading to enhanced vehicle control/ride comfort
• Electronics – Leading developer of Radar Systems,
Advanced Sensor Technologies, etc. - key enablers for future systems
• Systems Integration – Bringing together all key vehicle systems
into an integrated vehicle control network
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• Light Vehicle Steering and Suspension Systems and Components
– Power and Manual Rack and Pinion Steering Gears
– Control Arms, Suspension Ball Joints, Conventional Linkages
• Electrically Assisted Steering (EAS) Systems
– EPHS (Electrically Powered Hydraulic Steering)
– Rack Drive EPS (Electrically Powered Steering)
– Column Drive EPS
– Pinion Drive EPS
TRW Automotive - Key ProductsSteering & Suspension Systems
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Vehicle Dynamic Control Systems• Two-wheel and four-wheel anti-lock braking systems (ABS)• ABS sensors and proportioning valves• Traction control systems• Vehicle stability management systems• Electro-hydraulic braking systems • Electronic brake management systems• Adaptive cruise control systems.
Foundation Brake Systems• Disc brake assemblies and components, including calipers,
rotors, and knuckles• Drum brake assemblies and components, including drum
brakes, hubs and drums• Brake proportioning valves• Wheel cylinders
Brake Actuation Systems• Mechanically actuated boosters and master cylinders• Electronically actuated boosters and master cylinders including
the patented Electrically Controlled Actuation (ECA) and the ECA system with Brake Assist
TRW Automotive - Key ProductsBraking Systems
© TRW Automotive Inc. 2003
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TRW Automotive - Advanced TechnologiesPassive Safety• Restraint Systems
– Collision avoidance restraint
• Seat Belts – World leader in supply and development– 4 point restraint system– Advanced reversible electric retractor– Non pyrotechnic pretensioner
• Inflatable Restraints – Multi-stage and variable output inflators– Value driven airbag modules– Out of position optimized protection– Pedestrian protection
• Safety Electronics – Safe-by-wire Bus architecture – Vision systems - classify occupants and
their position – Tire monitoring - monitor tire conditions
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TRW Automotive - Key ProductsSeat Belt Systems
• Retractor & buckle assemblies
• Pyrotechnic retractor and buckle assemblies
• Pretensioners
• Energy management devices
• Height adjusters
• Seat integrated restraints
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TRW Automotive - Key ProductsInflatable Restraint Systems
• The complete air bag system for driver, passenger, side-impact, and rollover applications in cars and trucks
• Gas generant, inflator, bag and module assembly
• Math modeling, crash testing and analysis
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TRW Automotive - Key ProductsSteering Wheel Systems
• Integrated steering wheel systems and air bag covers
• A full range of steering wheels, from base wheels to top-of-the-line, that incorporate leather, wood, multifunctional switches and integral air bag modules
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TRW Automotive - Key ProductsOther Product Lines
• Body Control Systems
• Security Electronics
• Engineered Fastenersand Components
• Engine Components
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TRW Automotive Worldwide Sales
2002 TRW Automotive Worldwide Sales - $10.6 Billion2002 TRW Automotive Worldwide Sales - $10.6 Billion
Chassis Systems(Steering + Braking)
$6.1 BOther Automotive
$1.4 B
Occupant Safety Systems$3.1 B
© TRW Automotive Inc. 2003
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TRW Automotive Worldwide Sales
Ford20%
DaimlerChrysler18%
General Motors14%
Other 24%
2002 Sales by Customer - $10.6 Billion2002 Sales by Customer - $10.6 Billion
Volkswagen 13%
Renault-Nissan6%
Toyota 5%
© TRW Automotive Inc. 2003
President &Chief Executive Officer
TRW Automotive
President &Chief Executive Officer
TRW Automotive
TRW Automotive OrganizationExecutive Staff
LegalVice President &General Counsel
LegalVice President &General Counsel
Sales & Business DevelopmentVice President
Sales & Business DevelopmentVice President
OperationsExecutive
Vice President &Chief Operating Officer
OperationsExecutive
Vice President &Chief Operating Officer
Human ResourcesVice President
Human ResourcesVice President
FinanceVice President &
Chief Financial Officer
FinanceVice President &
Chief Financial Officer
© TRW Automotive Inc. 2003
TRW Automotive OrganizationOperations
Engineering, Steering
& Suspension
Vice President
Executive Vice President &Chief Operating Officer
SteeringNorth America
Vice President &General Manager
Body ControlsNorth America
Vice President &General Manager
Purchasing
Vice President
Quality
Vice President
Operation Strategy &
Change Management
Director
Health, Safety &Environmental
Vice President
Information Systems
VP & CIO
Six Sigma
Vice President
Engineering, Braking
Vice President
Engineering,Occupant Safety
Systems
Vice President
Value Management
Technical Director
SteeringEurope
Vice President
South America
President
Braking & Suspension
Europe
Vice President
Asia Pacific
Vice President
Engine Components
Vice President &General Manager
Occupant SafetySystems
North America
Vice President
Occupant SafetySystemsEurope
Vice President
Braking & Suspension
North America
Vice President
Engineered Fasteners andComponents
Vice President &General Manager
Body ControlsEurope
Vice President &General Manager
© TRW Automotive Inc. 2003
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Information Systems
Vice President & CIO
DirectorGlobal
EngineeringSystems
DirectorGlobal
Infrastructure
Director HRIS
DirectorIS Europe
DirectorAsia/Pacific
DirectorIS North America
DirectorStrategic Projects
DirectorIS Best Practices
Senior ManagerCorporate App’s
DirectorEngine Components
22.10
ManagerSouth America
Business Manager
TRW Automotive OrganizationInformation Systems
© TRW Automotive Inc. 2003
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TRW AutomotiveIS Engineering Systems
22.10
Role and Responsibilities
Internal Customer: Product Engineering, R&D, Simulation
Scope: CAD, CAD Model Management, CAD Data Exchange, CAE, Product Data Management, Engineering Applications, Operating Systems, Hardware
N/A
N/AN/A
Europe UK North America Asia/Pacific
Steering
Braking
Occupant Safety
Body Control
Fasteners
Engine Components
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TRW AutomotiveIS Engineering Systems
22.10
Engineering Headcount
14462.010
Europe/UK North America Asia/Pacific
Steering
Braking
Occupant Safety
Body Control
Fasteners
Engine Components
© TRW Automotive Inc. 2003
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Europe/UK North America Asia/Pacific
Steering
Braking
Occupant Safety
Body Control
TRW AutomotiveIS Engineering Systems
22.10
Environment
CAD
CAD MM
PDM
HW/OS
CATIA
VPM
WorkManager
HP/HP-UX
Pro/ENGINEER
CADIM
Windchill
IBM/AIX
UNIGRAPHICS
Pro/INTRALINK
PC/Windows
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TRW AutomotiveIS Engineering Systems
22.10
Current Projects:
• WorkManager: Deployment, Workflow, Development
• Windchill: Rollout Europe
• Catia V5: VPM Integration, CADIM Integration, Infrastructure
• Pro/ENGINEER: Upgrade to Pro/INTRALINK 3.3, Upgrade to Wildfire
• Hardware: Server Upgrades, Workstation Replacement
• Licensing: Negotiations with EDS, Altair, MSC
Standortübergreifendes IT-Projektmanagement
© TRW Automotive Inc. 2003
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AGENDA
Item Topic Lead Duration
1 P&PM was ist das? SaS 2 Min
2 Motivation zur Einführung von P&PM SaS 5 Min
3 Status und Methode SaS 8 Min
4 Unterstützung und Hindernisse SaS 5 Min
5 Nächste Schritte SaS 3 Min
6 Literatur / Links
© TRW Automotive Inc. 2003
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P&PM was ist das?
P&PM Program and Project Management
Project zeitlich begrenztes Vorhaben zur Schaffung eines einmaligen Produktes oder einer Dienstleistung
Program Gruppe verwandter Projekte, die auf koordinierte Art und Weise gesteuert werden + Element fortlaufender Tätigkeiten
Management Wissen, Fähigkeit, Werkzeuge und Verfahren, um die Anforderungen des Projekts zu erfüllen
Project Life Cycle Zusammenfassung aller Projektphasen
Project Phase Zusammenfassung von logisch verknüpften Projektvorgängen, die einen Liefergegenstand fertigstellen
© TRW Automotive Inc. 2003
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ES Project = Project (based on PMI) + ES project criteria (at least one has to
be fulfilled)
Engineering Systems Project
temporary
unique
Customer requirement
Cross location impact
Cross location ES resources required
Cross functional resources required
Estimated effort
> 5MD
© TRW Automotive Inc. 2003
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Motivation zur Einführung von P&PM
Verkürzung von Produktentwicklungszeiten
Verkürzung von Produktlebenszyklen
Zunahme des Komplexitätsgrades
Intensiverer Wettbewerb (Globalisierung)
Ressourcenverknappung
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Nach einer Studie der Gartner Group werden: (Quelle: http://www.tronsoft.de/it_service/)
28 Prozent aller Projekte abgebrochen
46 Prozent der Projekte sprengen den Zeit- und Kostenrahmen
Nur 26 Prozent werden planmäßig abgeschlossen
© TRW Automotive Inc. 2003
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Warum scheitern Projekte?
keine klare Definition der Projekt Inhalte und Ziele
eine nicht auf das Projekt abgestimmte Organisation
Unberücksichtigte Risiken
Mangel an Teamgeist und Identifikation mit dem Projekt
Unrealistische Zeit- und Kostenangaben
Verzögerte Entscheidungen
Zu späte Information und Änderung der Pläne
Mangelnde Dokumentation
Zu enge Befugnisse des Projektmanagers.
© TRW Automotive Inc. 2003
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TRW Automotive- Engineering Systems
USAUSA
UKUK
ASIAASIA
GGCCGG GG
GG
USAUSA
Koordination von lokalen Anforderungen und
Umwandlung in globale Projekte zur Unterstützung der Strategie
Koordination von lokalen Anforderungen und
Umwandlung in globale Projekte zur Unterstützung der Strategie
© TRW Automotive Inc. 2003
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Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov DecJan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Templates Development + Projekt Struktur in Forums
Einführung in ES
Proj.Auftrag + Org
31 Jul 20032. Workshop
20 Oct 20043. Workshop
• Hauptphasen des Projektlebenszyklus• Konzentration auf 3 Knowledge Areas
Scope ManagementHuman Resource ManagementCommunication Management
Year end 2004
Gründungsschritte der ES P&PM Initiative2003
5. März 20031. Workshop
• Prozesse fürRequestInitiation
• Prozesse fürPlanningExecutionCompletion
3 Dez. 2004Assessment16 Oct 2004
Training ES staff
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The Project Management Knowledge Areas
1. Project Integration Management
2. Project Scope Management
3. Project Time Management
4. Project Cost Management
5. Project Quality Management
6. Project Human Resource Management
7. Project Communications Management
8. Project Risk Management
9. Project Procurement Management
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ES high level “Project Phase Model”
Project Initiation
Project Planning
Project Execution
Project Completion
Improvement/ Requirements/
NeedsBusiness Case
Scope Includes/ Excludes
Project Charter , Project Org
Work Breakdown Structure
Logic DiagramRessource Plan,
Cost PlanProject Plan
Formal closingFrozen Project Documentation
Project Re Calculation (CIS
entry)
Announcement and Celebration
Execute Work Packages
Project Tracing/ Controlling by
Deviation
Acceptance Report
Updated Project Planning
DGRequest DG DG
Decision Gate
© TRW Automotive Inc. 2003
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• Project List
• Project Charter
• Project Organization
• Project Presentation
• Project Staffing Plan
• Open Issues List
• Project Status Report
• Meeting Minutes
• Communications Matrix
• Project Definitions
Engineering Systems Standard Vorlagen
© TRW Automotive Inc. 2003
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Project Organization
Steering Com m ittee- E n g in eerin g / E S
- V P / D irec to rs / M an ag ers
Core Project T eam- E n g in eerin g
- E S / IS- E xte rn a l R esou rces
Extended Project T eam-E n g in eerin g
- E S / IS- E xte rn a l R esou rces
Project M anagem ent- P ro jec t M an ag er E S an d o r
- P ro jec t M an ag er E n g in eerin g- P ro jec t M an ag er exte rn a l
Project Sponsor
© TRW Automotive Inc. 2003
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Aktueller Status
Status Amount
Request Requested 35
Rejected 0
Approved 26
Project Running 15
Canceled 1
Completed 4
© TRW Automotive Inc. 2003
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Was ist neu?
• Anforderung schriftlich stellen
• Anforderungen werden durch globales Management Team
bewertet
• Projekt Ziel klar definieren (Project Charter)
• Projektorganisation aufbauen und unterstützen
• Projektstatus kontrollieren und kommunizieren
• Projektphasen signieren
© TRW Automotive Inc. 2003
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• Zentraler Zugriff auf Projektinformationen
• Genehmigungsverfahren von Anforderungen durch ES Management Team verhindert doppelte Projekte und ermöglicht hilfreiche Zusatzinformationen
• Projektliste ermöglicht einen Gesamtüberblick
• Projekt Charter unterstützt Übereinstimmung bzgl. Projekt Inhalt und Ziele
• Project Org Chart unterstützt Verständnis für Rollen und Verantwortlichkeiten
• Meeting Minutes sind sehr sinnvoll (nicht nur für Projektmeetings)
• P&PM Initiative bringt Klarheit und Struktur in die Projekte
Unterstützung (Meinungen der Endanwender)
© TRW Automotive Inc. 2003
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• Zu viel Papierarbeit
• Woher die extra Zeit nehmen?
• Die nächsten Schritte sind nicht immer klar
• Die Projektphasen sind nicht komplett verstanden
• Die Zustimmung der Fachbereiche für Projektorganisation und Decision Gates ist schwer zu bekommen
• Einschränkungen durch Hilfstool als Zwischenlösung– Download / upload from documents– Access from others– Manually check of data consistency
Hindernisse (Meinungen der Endanwender)
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Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov DecJan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
data cleanup
Educate Engineering
Ongoing coaching for ES project managers
Project Timeline 2004 Milestones, major objectives
22 Jan 20044. Workshop
22 Apr 20045. Workshop
22 Jul 20046. Workshop
21 Oct 20047. Workshop
• Lessons Learned • Expectations for 2004
• standardized mandatory templates• phase end checklist• process for forum access for „others“• ROI calculation process
• improve process doc.• improve training doc.• consolidate mand. doc
12 Aug 2004ES all hands meeting
• update training for ES
• clarify roles & responsibilities• tools & templates planning phase
Year end 2004• clarify project lifecycle
Year end 2004
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Ressource Management
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov DecJan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
expand initiative into whole IS Organization
PPM software selection and introduction
Ongoing coaching for ES project managers
Project Timeline 2005 Milestones, major objectives
Jan 20048. Workshop
22 Apr 20045. Workshop
22 Jul 20046. Workshop
21 Oct 20047. Workshop
• define requirements forPPM software
Year end 2004
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• Voraussetzung: – Unterstützung durch das Top Management– Wille zur Veränderung
• Vorgehensweise:– Regelmässige Workshops zur Ausarbeitung der Methodik– Schrittweise Einführung und Verbesserung der Methodik– Miteinbeziehen der Endnutzer – Methodik vereinfachen -> erhöht die Akzeptanz
• Möglichst lineare Abläufe• Keine Flußdiagramme sondern Checklisten
– Vorleben durch das Management– Training + Coaching– Kommunikation– Zwischenlösungen zur Unterstützung der Methodik– Projekt Management Software auswählen und einführen
Vorgehensweise zur Einführung von PPM
Geduld !
© TRW Automotive Inc. 2003
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• PMBOK Guide Ausgabe 2000 (neuere Ausgabe bereits erhältlich)
– „A Guide to the Project Management Body of Knowledge“
– Herausgeber: Project Management Institute, Inc.– ISBN: 1-930699-21-2 (Offizielle deutsche Taschenbuchausgabe)– ISBN: 1-880410-23-0 (Englische Taschenbuchausgabe)– ISBN: 1-880410-22-2 (Englische gebundene Ausgabe)– ISBN: 1-880410-25-7 (Englische CD-ROM)
• „Projektmanagement – Das Wissen für eine erfolgreiche Karriere“– Autor: Bruno Jenny
– 2003, vdf Hochschulverlag AG an der ETH Zürich– ISBN: 3 7281 2852 x
Literatur
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• PMI (Project Management Institute) Homepage– http://www.pmi.org/info/default.asp
• GPM (Deutsche Gesellschaft für Projektmanagement e.V.)– http://www.gpm-ipma.de/
• „Projekt Magazin – Das Fachmagazin im Internet für erfolgreiches Projektmanagement“– http://www.projektmagazin.de/
• IHK-Online Akademie– Kurzbeschreibung Online-Workshop Projekt-Management– http://www.ihk-koblenz-biz.de/infoskript/infoskript/info.html
Links
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Q&A