Implementation of Quality Management Principles in ... · Universities, in particular: Erfurt...

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Kooperative Bildungslandschaften: Führung im und mit System

Learning Communities: Networked Systems and System Leadership

SL

Symposium

Schulleitungssymposium 2011

School Leadership Symposium 2011

Präsentation / Presentation

Hinweis: Informationen, die inhaltlich, paraphrasierend oder wörtlich aus Power Point Folien entnommen werden, sind genauso zu behandeln wie Zitate aus anderen Publikationen und mit den üblichen bibliographischen

Hinweisen auf die Quelle zu versehen. Z.B.: „[Autorenname]. (2011). [Titel der Präsentation]. Vortrag beim Schulleitungssymposium 2011,

veranstaltet vom IBB der PHZ Zug am 08-10.09.2011 in Zug.“ Das Programm ist einsehbar unter: www.Schulleitungssymposium.net

Note:

Information taken from power point slides (either literally or paraphrasedly or in terms of content) has to be quoted in the same way as that from other publications, with the usual bibliografical details indicating

its source. E.g.: „[Author]. (2011). [Title of presentation]. Presentation at the School Leadership Symposium 2011, hosted by the IBB of the PHZ Zug on September 8

th-10th 2011 in Zug.”

The programme is available at: www.EduLead.com

The symposium was hosted by in cooperation with

supported by

further partners are

Stadt Zug

within the University of Teacher Education of Central Switzerland (PHZ) Zug, e.g.:

WBZA PHZ Zug

WBZA PHZ Luzern

WBZA PHZ Schwyz

other Universities of Teacher Education, in particular:

University of Teacher Education in Ludwigsburg

University of Teacher Education in Thurgau

University of Teacher Education in Weingarten

University of Teacher Education in Zürich

Universities, in particular:

Erfurt School of Education, University of Erfurt

School of Education, University of Manchester

Management of Education, University Halle-Wittenberg

various Departments of Switzerland, in particular:

Department of Education-Canton Zug

Training Centres of Switzerland, in particular:

Academy of Adult Education Switzerland

various Ministries and Training Centres of the German States, in particu-lar:

Department of Educational Leadership of the Training Centre of Saxony

Ministry of Education of Saxony-Anhalt

Training Centre of Saxony-Anhalt

Department of Educational Leadership of the Training Centre of Saxony-Anhalt

Societies and Associations of the German States, in particular:

German Association of Educational Management e.V.

School Leadership Association from Baden-Württemberg

Implementation of Quality Management Principles in Estonian

Schools

Hasso Kukemelk

University of Tartu

Estonia Study is supported by European Structural Fund grant number

1.5.0108.08-0014

Estonian background

• 1.3 million inhabitants

• 580 comprehensive schools and 44 vocational schools (in 2010)

• Almost 17000 teachers

• More than 200 local authorities

Quality management in Estonia

• Since 2000 on voluntary basis

• Used mostly systems based on ISO and Malcolm Baldridge Performance Excellence Models

• Obligatory for kindergartens, comprehensive and vocational schools since September 2006 (Regulation No 23, Estonian Ministry of Education and Research, August 04, 2006)

• Self-evaluation system based on EFQM model (indicators fixed by Estonian Minister of Education and Research, directive No 885, September 04, 2007.)

EFQM

• The European Foundation for Quality Management (EFQM)

• Used in many countries (Tammaru, 2008; Svensson&Klefsjo, 2006 etc)

• Adopted version for education used

EFQM Model

Purpose of the study

• To get overview of the real situation in schools regarding the implementation of quality management and self-evaluation by the Estonian government.

• On the basis of results to provide system improvement plan, sufficient instruments and policy suggestions.

Method and Sample of the study

• Electronic questionnaires (eformular) developed on the basis of EFQM Model for school principals (data collected 2009-2010)

• Likert scale 1 – 5 used (0 – lack of information to respond)

• 310 school principals participated of 435 meeting the criteria (basic schools and gymnasiums) – representative sample for Estonia

Results and discussion

• School principals know, what is required and generally their responses meet the requirements

• Quality management principles are more used in larger schools

• Strategic management is more common for larger schools

• Smaller schools pay more attention to personal approaches to students

• Larger schools have more options for elective courses

Some figures

Statements Less than 100

students

100-200

students

Over 200

students

Conclusions have made about school developmental

plan during last year.

4,31 4,61 4,64

Different school plans are related to satisfaction

surveys carried out among students and parents.

4,28

4,12

4,47

School Managerial team is taking into account

students’ opinions and proposals in school leadership

and development.

4,19 4,26 4,43

School heads are following ethical norms and

principles.

4,57 4,74 4,52

School has regular connections with alumnae. 3,30 3,53 3,75

Teachers’ achievements are valued by school in

various fields.

4,35 4,45 4,55

Students’ individual abilities are taken into account

while teaching in school.

4,31 4,05 3,84

Some figures

Student support systems in school are developed on

the basis of students’ needs.

4,48 4,53 4,29

Every student’s learning progress is systematically

analysed.

4,42 4,30 4,11

Every student’s general skills are systematically

analysed.

3,93 3,67 3,63

Elective courses taught by school meet students’

applications.

3,28 3,51 3,76

Teachers care their students. 4,54 4,44 4,26

Teachers handle students fairly in school. 4,25 4,23 4,02

Student can always find a teacher to discuss his

worries.

4,50 4,42 4,18

School is analysing teachers’ miss-ethical behaviour. 3,78 3,83 4,25

Conclusions

• Quality management principles are successfully implemented into Estonian school system according to heads’ opinion, but there are many problems according to the other stakeholders’ opinions.

• Larger schools follow more formal rules and principles than smaller schools do.

Thank you! Contact information:

hasso.kukemelk@ut.ee