Collaboration mit Webex: Einfach. Schnell. Sicher.

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Wir starten pünktlich um 16 Uhr

Alle Teilnehmer sind stummgeschaltet

Die Session wird aufgezeichnet

Fragen können während der Session in Fragen & Antworten gestellt werden

Rouven Ashauer

Solution Manager Collaboration

Business Development

Collaboration mit Webex: Einfach. Schnell. Sicher.

Dietzenbach, 23. Oktober 2019

Live Webcast

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Cisco Webex

Cisco & Microsoft

Cisco Webex Hybrid Services

Cisco Webex Security & Compliance

Cisco Cognitive Collaboration

Cisco Collaboration Devices

Cisco Collaboration Flex Plan

Fragen

Agenda

50 min

10 min

3

Transforming the ways teams work

Cisco Webex

4

Neue Arbeitsplatzmodelle erfordern neue Formen der Zusammenarbeit

„Arbeit ist was man tut, nicht wo man sich aufhält“

Cisco Webex

Jederzeit, Überall,Jedes Gerät

Schnelles Erzeugen, Finden und Teilen von Informationen

Immer in Kontakt mit Kollegen, Teams und

Kunden bleiben

“get things done!“

5

"Agilität spielt eine zentrale

Rolle in der Organisation der

Zukunft, da Unternehmen

darum ringen, strukturelle

Hierarchien durch Netzwerke

von handlungsfähigen Teams

zu ersetzen."

Source: Deloitte

A

B

DC E

6

Cisco Collaboration Suite

Cisco Webex

CallingTeam CollaborationMeeting

ehemals

Cloud first, not cloud only

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Cisco Cloud Collaboration Strategie

Cisco Webex

One

Brand name

One

Cloud platform

One

Core experience

8

Eine Lösung – Flexibilität für den Kunden in der Wahl des Workflows

Cisco Webex

Web-Konferenzen ohne KompromisseWeltweit führend

und bei unzähligen Kunden bereits im Einsatz

Meetings als Teil eineskontinuierliche Workflow des Teams

Ein neuer evolutionärer Ansatz, um die Zusammenarbeit in Teams zu unterstützen

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Einfache und sichere Meetings aus der Cloud

Cisco Webex Meetings

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Cisco ist führend im Gartner Magic Quadrant für Meeting-Lösungen im August 2018


Die Anbieter im Leader-Quadranten haben im

Vergleich zu ihren Wettbewerbern einen signifikanten

Marktanteil erreicht und gleichzeitig die Fähigkeit

bewiesen, auf die Bedürfnisse der Kunden

einzugehen. Leader verfügen über robuste,

skalierbare Produkte mit einer breiten Palette von

Funktionen, einer großen installierten Basis, einer

akzeptablen finanziellen Performance und einer guten

Distribution. Leader machen sich heute gut und sind

für die Zukunft gerüstet.

Cisco positioniert sich am besten in den Bereichen “ability to execute” und “completeness of vision”

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Grenzenlose Kommunikation dank der qualitativ hochwertigen Video-Integration


Individuelle Anpassungsmöglichkeiten des Video- und Content-Layouts

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Umfassende und intuitive Bedienung Ihres Meetings


• Einwahldaten

• Mikrofon Stummschaltung

• Video Stummschaltung

• Bildschirm-freigabe

• Anzeige der Teilnehmer

• Chat

• Beenden der Sitzung

• Steuerungs-übernahme

• Einstellen des Video-Layouts

• Verschieben der Anzeige auf dem Desktop

• Aufzeichnung der Sitzung

• Einladen weiterer Teilnehmer

• Sperren des Meetings

• Einladen und Erinnern

• …

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Cisco Webex Meetings über Microsoft Outlook, Exchange oder Teams planen


Alle Meetinginformationen werden

der Mail hinzugefügt.

Einfache Planung und Ausführung

von Webex Meetings aus

Microsoft Teams heraus

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Geräteunabhängige und grenzenlose Kommunikation


Teilnahme von

jedem Endgerät

3rd Party SIP

Webex Board

Webex Room

Webex Desktop

Client

Webex Mobile

Client

PSTN

Skype for Business

Webex Web

Client

Cisco Telepresence

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Weitere Cisco Webex Services


Webex Events Inszenierung von fesselnden, großen Online-Events für ein globales

Publikum (bis zu 3.000 Teilnehmer)

Webex Trainings Bereitstellung von hochinteraktiven und effektiven Online-Schulungen

und E-Learning (bis zu 1.000 Teilnehmer)

Webex SupportBieten Sie einen effizienten, personalisierten Kundenservice und IT-Support

in Echtzeit

Webex Webcasting Managed Service für große Online-Veranstaltungen (100.000+ Teilnehmer)

Webex Events, Trainings und Support sind Teil der Collaboration Flex EA/AU Subscription

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Produktiver im Team Arbeiten

Cisco Webex Teams

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Unterstützung virtualisierter Arbeitsumgebung mit maximaler Interoperabilität

Cisco Webex

Team ToolsMeetings

Meeting

Message

White Board

File Share

Endpoint Registration

Calling

Webex Mobile-,Web- & Desktop Clients PSTNWebex Board Webex Devices 3rd Party Devices SfB

Microsoft Integrations

Einfache Teilnahme von jedem Gerät und von jedem Ort

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Leistungsfähige Plattform: Umfassend und offene Schnittstellen

Cisco Webex Teams

Calling – Meetings – Teams –

Devices – Contact Center

Cisco WebexMicrosoft

Google

Slack

Salesforce

Jira

+ 24,000 more

Open platform

Enterprise-grade security

Edge services

On-prem, hybrid & cloud

Existing services

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Steigerung der Produktivität der Teams - vor und nach dem Meeting

Cisco Webex Teams

Verbinden mit Kollege, Partnern und

Kunden – aber unter Ihrer Kontrolle

Nutzung Ihres Invests in

Besprechungsräume

Jederzeit einfacher Zugriff auf

Nachrichten und Inhalte

Diskussionen und Dateiaustausch

vor, während und nach Meetings

Messaging, Content und

interaktives Whiteboarding

Geplante oder ad-hoc

Meetings

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Wir tragen oft nur zu einem Teil eines Workflows bei

Cisco Webex Teams

Projekt

Schwierig, zur richtigen Zeit mit anderen zusammenzuarbeiten

Individuelle Beiträge

Meeting Meeting Meeting Meeting

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Cisco hilft, den gesamten Workflow zu beschleunigen

Cisco Webex Teams

In Meetings und darüber hinaus

Projekt

Beitrag zum gesamten Projekt hinweg

Meeting Meeting Meeting Meeting

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Team Collaboration

Cisco Webex Teams

Webex Teams hält Ihre Mitarbeiter jederzeit

und überall auf dem Laufenden.

Es vereint Messaging, File-Sharing,

Meetings, Whiteboarding, Anrufe und andere

Tools, mit denen Sie Teamergebnisse

beschleunigen können.

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Link your on-premises deployment with Cisco Webex

Cisco Webex Hybrid Services

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Protecting your investment: Webex Hybrid Services

Webex Hybrid Services

Existing services

Extending value by connecting on-premises and cloud services

Hybrid Call Service

Hybrid Calendar Service

Hybrid Directory Connector

Webex Video Mesh

Hybrid Message Connector

Hybrid Data Security

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Cisco Webex Hybrid Services securely link your on-premises deployment with Cisco Webex

Webex Hybrid Services

Cisco Collaboration Cloud

Directory Calendar Video Mesh HDS

Microsoft ADExchange /Office 365

Hybrid Media

Hybrid Data Security

Call Message

Cisco JabberCisco UCM

• User Sync • OBTP• Easy Planning• Out of Office

• On-Premises Calling

• Video Devices

• Message interconnect

• Bandwidth optimization

• Secure Messaging & File Sharing

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Build bridges not Islands

+

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Build Bridges, not islands

Cisco Webex Teams Interoperability with Microsoft

Compatibility

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Cisco Brings the Power of Collaboration to Individual Productivity Tools


Cisco Collaboration

Video

Devices

Video

Meetings

Microsoft Productivity

File

Storage

Email &

Calendar

Office

Productivity

Cloud/Prem

Voice

Collaboration Solutions Must Work Together or Productivity Fails

Devices

Team

Collaboration

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How to Maximize Microsoft and Cisco Investments


Directory, Email, Calendar Productivity Collaboration

Unique User Administration

• Sync MS/Azure AD users to

Webex Identity

Easy Join & Planning

Microsoft Calendar integration for

• simple join user experience

from any device

• simple scheduling using

keywords (@webex, @meet)

• Sync Out-of-Office Reply from

Outlook to Webex Teams

Schedule Meetings

• from Microsoft Outlook

Up- & Download, view and co-

edit documents

from SharePoint Online and

OneDrive to Webex Teams’

spaces

Webex Teams

Messaging

Add-in for

Office 365

O365 WebApps

on Webex Board

Join Webex Meetings

from Skype for Business

providing best video quality

Easily Schedule Webex

Meetings from Microsoft

Teams

Cisco Integrations

Cisco Webex Room Kit Mini

USB Passthrough Improves other

Cloud Collaboration Services

Best View Video, Beam Forming, Mics,

Premium Speakers, Webex Room Device

USB

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Compliance and security, built in

Cisco Webex Security & Compliance

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Is Cloud less secure than on-premises?

Webex Teams Security and Compliance

Source: Gartner Highlights the Top 10 Cloud Myths

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360 degree approach to security and compliance


Webex Teams takes a holistic, E2E approach to securing content, applications, and devices natively to ensure

your data is safe and secure, regardless of where your people are working or who they are working with.

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Micro-Service Architecture


Each Service can be developed and

deployed independently.

Easier scalability of development

("Infinite" scaling for a global application)

Each micro service is

relatively small.

Improved error detection, e.g. a memory leak

in a service only affects this particular service.

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Webex Cloud Security - Realms of Separation


Only Identity Services holding real user Identity.

All the other components only use 128-bit

Universally Unique Identifier (UUID), no real

identity information transits, or is stored

elsewhere in the cloud.

Compliance Service

Data Center C

Identity Service

Data Center A

Content Server

Data Center D

Key Mgmt Service

Data Center B

Media Service

Data Center E

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Focus on the importance of secure external collaboration to your customer’s business

Webex Teams Security and Compliance 1/2

Securing User Access

Single sign-on with

customer’s choice of

identity provider

Standard OAuth 2.0-based

authorization

Multi Factor Authentication

Anonymized User

Identities (UUID)

Accurate on-boarding and

off-boarding with MS AD

Connector

Securing Content

Encryption of data at rest

and in transit

TRUE End-to-end

encryption for messages,

files, and whiteboards over

secure TLS 1.2 connections

Separate encryption key for

each Webex Teams space

keeps data safe even in the

event of a breach

Encrypted data in search

index (cloud content not

decrypted)

For extra security,

customers can manage

Teams space encryption

keys on premises (HDS)

Data Loss Prevention

Enforce policies through

industry-leading

CASB/DLP providers

(Cisco & 3rd Party)

Track (unwanted) users

added to spaces

Track messages and files

posted in spaces

Avoid accidental or deliberate

sharing of sensitive

information

Keep information safe, as

people work with others

outside their company

Protect Against Malware

Malware detection with

Webex Teams Extended

Security Pack

Check and block files with

viruses, worms, trojans,

ransomware, spyware etc.

Configurable Link Preview

support

Safe Browsing checks for

link previews

Configurable GIF support:

PG rated GIFs only

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Focus on the importance of secure external collaboration to your customer’s business

Webex Teams Security and Compliance 2/2

Secure Webex Teams

Apps and Devices

Encryption of data at rest

(desktop, mobile)

Enterprise HTTP Proxy

support:

• User/Device

Authentication

• TLS Inspection

(whilst maintaining E2E

encryption of content)

MDM features native to

Control Hub:

• Enforce device PIN lock

• File upload/download

controls

• Device Logout

• Mobile Device data wipe

Legal and regulatory

compliance

Search data using the

eDiscovery search and

extraction tool

Define your enterprise

retention policy

Override retention policy with

Legal Hold

EU Data Centers

Support for required cloud

security compliance

certifications & regulations

Compliance Certifications

& Regulations:

Data center compliance

• ISO 27001/ISO 27017

• ISO 27018

• ISO 9001

• SOC 2 Type 2 & Type 3

• Cloud Computing

Compliance Controls

Catalog (C5)

Data privacy

• HIPAA

• GDPR

Cross-border controls

• E.U.-U.S. privacy shield

• Swiss-U.S. privacy shield

• APEC cross-border

privacy rules

Empower IT

Enable/Disable the preview of

shared web links

Reduce the risk of accidental

sharing of confidential files with

fileshare controls and the ability

to block external communication

Secure your infrastructure by

blocking access to consumer

accounts while employees are

on the corporate network

Log activity with admin audit

logs

Detailed Analytics for Meetings,

Messaging and Calling

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Owning the keys – Hybrid Data Security


Webex Teams User

Customer

Premises

Compliance

Server

Index

Server

Key

Management

Server

Creates and

manages

keys

Builds and

queries

search

indexes

eDiscovery

DLP

Content

Server

Stores and

encrypts

contentSecure Search

Encrypted Content

TLS1.2

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Additional Resources


• Webex Teams Privacy Data sheet

• Webex Teams Tech Ops and Security – Frequently Asked Questions (FAQs)

• Cisco Webex Teams Security White Paper

• Video: Cisco Webex Teams security: Keeping your information safe

https://www.cisco.com/c/dam/en_us/about/doing_business/trust-center/docs/cisco-webex-teamsprivacy-data-sheet.pdf

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/esp/Cisco-Spark-Security-Frequently-Asked-Questions.pdf

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/esp/cisco-spark-security-white-paper.pdf

https://www.youtube.com/watch?v=T170KC8pjXs

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The NEW X factor…

Cognitive Collaboration

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AI enhances complex teamwork


Cisco AI Survey 2017

More time for high value tasks

More creativity

More satisfaction from work

Stronger team commitment

AI will deliver:

51%

35%

30%

27%

Over 60% of respondents thought their teams would be more

productive with a virtual assistant:

coordinating

schedules

simplifying

meeting

attendancenote taking

Strategic

Meeting

Information

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Defining cognitive collaboration


Multi-modal

Bots & Assistants

Collaboration Assistants

Care Assistants

Computer

Vision

Face, Gesture

and Object

Recognition

Audio & Speech

Technologies

Noise Detection

Speech Integration

Relationship

Intelligence

People Profiles

Company Information

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Faster, friction-free experiences for everyone


BEFORE AFTER

DURING

“Ok Webex, join the meeting”

Dog

Tapping

Siren

Voice

Webex AssistantProximity PairingPeople Insights TranscriptionRecording &

Diagnostics

In-Room Analytics

Webex

Assistant

Facial Detection &

Face Recorgnition

People

Insights

Noise

Detection

Intelligent Framing &

Speaker Tracking

schedule our next meeting

start Meeting recording

Ask NOC to create ServiceNow Ticket

Say OK Webex …

JohnAliciaAndre

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Extend the video experience


44


Webex Board 70Webex Board 55

Webex Room Kit Webex Room Kit Plus

Quad Cam

Webex Room Kit Mini Webex Room Kit Plus/Pro

Precision 60

Webex Share

Webex Room Kit Pro

Quad Cam

Kleine Räume

Co

-Cre

ate

Mittlere Räume Große Räume

Co

mm

un

ica

teS

hare

Desktop/Huddle

Webex Room 55 Single Webex Room 70 Single G2 Webex Room 70 Dual G2Webex DX80 Webex Room 55 Dual

Webex Board 85

https://projectworkplace.cisco.com

https://projectworkplace.cisco.com/

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Webex Board: the all-in-one collaboration solution


Share content wirelessly

Whiteboard & Annotation

HD Video-conference

46

Innovative Feature Set


Webex meetings Annotation

Companion modeCloud & on-premisesDigital signage Wired touch redirect

Web appsIdeation 2.0

Integrated Innovative Smart Open Adaptable

Office365 Trello

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Cisco Collaboration Devices: QuadCam

1x Linse für Überblick, 83 Grad Weitwinkel (HFOV) 3x Tele-Linsen für Speaker Tracking, 50 Grad (HFOV)

6x Zoom erlaubt immer noch 1080p

5K Ultra HD

4K Ultra HD

Full HD

SD

Kam

era

Conte

nt/

Dis

pla

y

Str

ea

m

48


Automatische Erkennung der Teilnehmer im Raum Automatische Auswahl des besten Ausschnitts

Automatische Erkennung des Sprechers Automatische Auswahl des besten Ausschnitts

Best Overview

Speaker

Tracking

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Cisco Proximity - detect and connect to your video device for wireless sharing and device control


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Flexible Collaboration Subscription Plan

Cisco Collaboration Flex Plan

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The needs of today’s buyer

Collaboration Flex Plan

Review

and

renew

Deliver new

services quickly

Manage spend

and protect

investment

Plan for the future

How do I deliver

the right services

to each team?

Can I extend

services to meet

future needs?

Flexibility

How do I reduce

up front costs?

52

Our Differentiation – Meaningful Experiences for Every User in Every Space


Cisco

Collaboration

Flex Plan

Cisco

Devices

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Cisco Webex


CloudHybridPremises

One Collaboration Subscription Plan:

many flexible ways to mix & deploy with paths to the cloud

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Flexible Collaboration Licensing


Flexible deployment and purchasing to meet your business needs

Meetings

Enterprise AgreementFor all knowledge Workers

Active UserPay for what you use meetings

Named UserGet started and grow on your

own pace

Calling

Concurrent Agent

Contact Center


own pace


+ +

Messaging: Webex Teams included with meetings and/or calling, for team collaboration

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Flexible Collaboration Licensing


Flexible deployment and purchasing to meet your business needs

Meetings


Active UserPay for what you use meetings


own pace

Calling

Concurrent Agent

Contact Center


own pace


Messaging: Webex Teams included with meetings and/or calling, for team collaboration

+ +

Minimum: 250 Knowledge Worker20% Growth included

Minimum• 250 knowledge worker,• 20% organic growth

included

Minimum• 250 knowledge worker,• 40 or 15% active users

in year one

Included (extract)

• Room registration • Webex Suite• Pro Pack• Unlimited Cloud

Recording

No MinimumIncluded (extract)• 1.000 user

Meetings• Dial-in via

• VoIP• SIP• Skype for

Business• PSTN (45

countries)

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Fragen

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Vielen Dank für Ihre Aufmerksamkeit!

Thank you very much for your attention!

Rouven Ashauer

Solution Manager Collaboration

Email: [email protected]

Video: [email protected]

Tel.: +49 6074 858-225

mailto:[email protected]

sip:[email protected]

Collaboration mit Webex: Einfach. Schnell. Sicher.

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